WOW WOW WOW, we rolled in and we got instant service ! The crew was friendly and polite with work together service. The service was a well organized team that rocked the show. We were very impressed with the crew and their dedication to their craft. Think we found a new place for the oil Change on my vehicle. Peace be with you all Sherri read more

Never had a problem here. Everyone is always so kind and attentive. Quick and easy process. Love that I can stay in my car (that's always a huge win for me) and pricing can be easy on you. They're very kind when you decline additional services. 10/10 will always recommend Valvoline! Manage Joseph was very attentive and helpful as well! read more

The manager, was out in the heat pulling his weight, and was impressed with his CAN do, WILL do, yes miss manners. I love a gentleman with integrity, manners, and respect. He answered my questions and I had a lot! He did not rush me although they were slammed. I appreciated his honesty, truthfulness in which codes were high priority, no pressure upselling. The ream are hardworking, , thorough, safety is clearly priority with this team, and are extremely trustworthy. Thank you OB Team!! read more

Got an oil change, dude was struggling to put my skid plate back on, I heard the words are you confident then I was rushed out. I looked after I pulled out and saw the screws were not in all the way. If you're incapable or make a mistake, talk to your customer don't try to hide your failure. Listen and watch if you get service to avoid shady operating. read more

Valvoline Instant Oil Change - Skid plate screw not in. - Oil Change Stations Near Me - Longview, Washington

They will lie to you Typically I'm not the type to leave reviews but I feel like this is big enough that other people should be aware. I went in and got my oil changed.. and the first strange thing that happened was this man telling me that I had ZERO oil in my car.. "bone dry" is what he said. And I thought it was strange because I had just checked my oil like a week prior, and even had an extra quart in the back just in case.. and then I realized after the fact that my car has an oil light in it and would tell me if I was low on oil. This isn't the big lie. Maybe a week and a half later my car starts driving funny and I get a check engine light. So after checking the light, I took it in to the mechanic to get diagnosed. I paid over $200 dollars for the mechanic to tell me that whoever took apart my air filter didn't tighten the air intake tube and that's what caused all of my problems. Tightened the hose clamp, cleared the codes and has been driving fine since. But he also told me that for some reason I had at least 2 extra quarts of oil in my car as well. I reached out to valvoline to get this taken care of because I just paid over $200 for someone to take 5 seconds to tighten up a hose clamp. Whoever called me back told me they wouldn't help me. He tried turning the conversation around and making it about the excessive oil and not the hose clamp. He told me they "have footage" of it being drained and how much they put in it, so they're either liars or idiots because 2 quarts of oil isn't going to magically appear in my car. And he refused to acknowledge the hose clamp and said that I should have brought it to them instead of a mechanic........ because valvoline diagnoses cars..? No. And even if they do, they obviously can't tighten a hose clamp, why would I trust them with anything else. All he did was mansplain things that didn't matter and danced around the actual problem until I got frustrated and ended the conversation. Such a HORRIBLE experience. And now I'm out $220. DON'T WASTE YOUR TIME OR MONEY BECAUSE THEY DON'T ACKNOWLEDGE OR FIX THEIR MISTAKES. And like I said, either idiots or liars. read more

The service here outweighed any of my complaints from the horrible IFFY LUBE that had us wait almost 2 hours. They offered to install a wiper blade that we didn't buy from them and they were efficient and kind all the way through. Thank you Valvoline and thank you Kenny. read more

Best place to get an oil change. Great price with a friendly, welcoming staff. It was quick, and I love the system they have triple checking everything. 10/10 definitely recommend! read more

Didn't receive service after 90 minutes of waiting. Initially told it would be a 30 minute wait. After the 90 minutes I was told it will be another 20 minutes. If you see a line of more than 2 cars here be sure you have at least 3 hours of time available. read more

We recently had our oil change here for the first time after moving to this state. The service was fast and friendly.. The guys working had great banter going on between them & we enjoyed it.. will definitely be back for our next oil change.. keep up the good work!! read more

Great happy quick oil change and checked many other things for "rightness". Those folks really enjoy their work!!! I HIGHLY recommend this spot! read more

I have been to this location several times and they always do a fantastic job. Normally they don't try to upsell (which is nice), but even when they do it's not a high pressure thing. I appreciate that their systems and processes are quality driven. I would avoid the lunch rush though....it does take them a bit of time to complete the service. I'd say about 15-20 per car. (But I would rather have them do perfect work than rush). Staff there is very friendly. The manager and assistant manager are visible. Everyone seems to be happy and having a good time - I think that translates into superior service. read more

I've been coming here since I moved from eastern Oregon back in 2017. I went to our usual company we get oil changes from, but I was unimpressed. I tried out Valvoline and I've been coming here since. They are friendly, efficient and knowledgeable. Honestly, they are fun to watch as they all work very well together. Great teamwork! I had an issue with my tires a while back and they fixed that up right away and explained what was going on. The last time I had my oil changed, they checked it and said I could go another 2,000 miles before I needed to really get an oil change despite the fact the sticker said it was due. I appreciate their honesty and hard work. read more

We will never go back! First they pulled the oil cooler when they did the oil change. They were not going to tell me freely. But the guy under my car was cursing up a storm. So I asked what was going on. Then they say oh it's no big deal! Huh! Then they didn't replace the skid plate properly. So while driving 70 down the i5 it came flopping down. Scary as all heck!!! Had to replace the the Skid plate and repaired the bumper! read more

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The staff is always super friendly and are not pushy at all. I've never been talked to about buying anything unnecessary or had them say something needs to be replace when it's still good. read more

Such a great place to get your oil changed. Super nice not pushy for upselling their products great value for what you're paying! Love this place! read more

been going to this one on ocean beach for a few years never had a problem with them until my last visit. waited to be helped for 15-20 mins. was told to move out of line for another car that was fine. then promised to get in a bay about 15 mins. 45 mins later and 3 cars in the other bay later I had enough and left. I waited for a total of a hour. I will just change my own oil from now on. very disappointed. read more

Fast, reliable and thorough. I enjoyed being able to stay in my card through the oil change, and Richard replaced the headlights I had already bought for only a $5 service fee. read more

I will never have an oil change by them again. My car has a oil plug that requires a torx wrench to remove it they tried allan keys and rounded it out than tried channel locks and chewed up the side. Than said they could not do the job. I got an easy out to remove the plug and replace it. than I contacted their home office to let them know and found out they do not stand behind their work take care of damage done by their employees. read more

Got my oil changed there to give them a chance of having my business but one month later the low oil indicator light goes on. Checked my garage floor and have no leaks . They just added "one quart of synthetic oil" and so I had to buy 4 quarts of synthetic oil at a store to add into my engine. I feel cheated and will not be going back there again. I'll just keep going to my automotive place of choice where they actually add the required oil level needed and won't cheat me to make profits for themselves. If you feel like you have to cheat your customers just to keep your head above water, to bad for you. Valvoline Instant Oil Change Quality service you "can't trust" Is what you should keep as your headline. 1489 Pacific Avenue, Woodland. So sad for your business. Maybe the automotive guy next to you guys has all that business for a reason and gives you the chump change to see if you can keep up but you always make him win your customers because of your poor business ethics. Won't waste my time or money going there for "poor quality service" read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Longview, Washington

Had a great experience, quick oil change, staff were friendly and didn't try to over sell me. Would go back.

This shop has the best sense of humor and when I asked them for recommendations on pizza in town, they really went in depth describing the pizza selections. I've gone to a lot of Valvoline a but by far this is my favorite one. read more

Needed an oil change on the way to go camping. Hit our closest shop to home and was in and out in under 20 minutes it feels like. Response time was so fast and literally everyone told us goodbye and thank you as we drove out of the bay. By far the friendliest shop I've been to. Thanks, from the red explorer read more

Was headed to the beach and happen to stop by this Valvoline in Woodland had great customer service from a young man named chance! Did the service with a smile and was in a great mood that doesn't happen very often in a fast-paced little business read more

Shame shame on this place. An episode straight out of crank rankers. Needing a cooling system flush I wrongfully chose this place. The strongest person there could not remove my radiator cap. I was informed that I must vacate the premises. A corporate directive prohibits workers from using any tools for liability purposes. That is ridiculous. An auto service center that cant use any tools. I burst out laughing. I just couldn't believe what I was hearing. The next day I replaced my cap and returned thinking this time for sure. Arriving with an expecting attitude, a worker said to me, " sir you were here yesterday and yelled and cursed at an employee." " We are refusing your service," Now I'm bemused. Who on God's green earth would become enrage at a business and trustingly return the next day? REDICULOUS! P.S. You have to figure if given a hammer, these people would all grab it by the head and try to drive the nail with the handle. WOW! read more

I had a scare on I-5 and had to pull over and have the engine checked here. They helped me quickly and got me back on the road in just a few minutes and didn't charge me since it was an electrical glitch. I feel terrible not paying such nice guys. For the record I work for a company that is a competitor of theirs and was concerned this is treason--but these two young men were fantastic. I've never gone to Oil Can Henry's and don't live in the area, but I'm thoroughly impressed with how professional and friendly they were. If I didn't work for a competitor of Castrol I'd start going there. Thanks guys! read more

I've come here for years to get my oil changed and I've always had the most amazing experience! The workers are quick and efficient and incredibly nice. I always recommend Valvoline to anyone who brings up oil changes read more

Attitude goes a long way and this team has the right one. This location is the only place I will take my vehicle to, they're quick, friendly and extremely professional. If I could give them more stars, I would! Keep up the great work. Appreciate you guys, always! read more

I came in for a routine oil change on 11/08/2018 to the Woodland WA store, this was my first time at Valvoline and the up sell for other services was dreadful. The technician was extremely pushy on extra services which was very off putting. I came in to get my oil changed as I had a road trip planned the next day. Upon starting the oil change, they "forgot" to drain out the old oil! The new oil was poured right on top of the old. This was a bit of a red flag! During the pushy sales tactics, I was regrettably talked into getting my serpentine belt replaced. After agreeing, they notified me that they didn't have the belt in stock, so they would need to run out an buy one. The staff returned with the belt and after struggling with installation the technician asked "what year vehicle is this"? Mind you, this is after they had taken all of my information into the Valvoline system. The staff was clearly struggling with getting the belt on as there were 3 people trying to get it installed correctly and they had "youtube" videos up on their phones trying to get it right. This seemed to go on for 45 minutes or longer, with staff discussing how to get the belt on correctly between themselves. Clearly, none of the staff on-site had the knowledge to perform this service. Finally, after an extremely long wait (seemed to be over an hour at least) I drove directly home and parked my vehicle for the afternoon/evening. Next morning, I came out to leave the house and upon starting my car the most awful sounds, flapping, and snapping occurred immediately. I opened the hood and the serpentine belt that was supposedly just installed by Valvoline, was broken loose and flapping around. I immediately called the Woodland WA shop to notify the staff/management what had happened. I was told the Manager was not in yet and would return my call. A few hours later the "Manager" called and said that he would come to my house and fix the belt. I let him know I was out of town that day and would contact him to schedule. I have now attempted to contact him 3 times, plus the shop directly and have not received a single response. I gave the "Manager" the benefit of the doubt, being that the holidays were near, so I gave him a little slack. However, he is certainly not responding now to text messages, phone calls or voicemails. I cannot believe the utter lack of training, professionalism, and service I received at this shop. My car is still sitting in my driveway inoperable. I had never had a single issue with my car until the day I took it into Valvoline in Woodland WA. I wish I had read the Yelp and Google reviews for this store as they are very telling! I would like to know how Valvoline is going to resolve this situation, as I refuse to allow any of the staff from the Woodland store to fix my vehicle, since they clearly aren't trained on this type of service. Please advise, as we will be taking further action if this does not get rectified swiftly. read more

Brody gave us A+ service today with our oil change. Seriously above and beyond in service. This is the best oil can we've been too and I appreciate this kind of quick yet thorough service. Class act! read more

Great service today at the Woodland, WA location. They not only did everything well. They did it with style and a carside manner I wasn't expecting. First visit. Didn't know that I can stay in my car. loved that. I'll be back. read more

This particular Oil Can Henry's always has great service and never had to go back for anything wrong. They have fresh faces occasionally but what place doesn't. They always seem to get the job done right and have great customer service skills. read more

yes yes indeed; I have had oil changes off and on here many times during the years of living in this area since 1992 [La Center] these folks are very aggressive but very efficient !! This is a lazy man's way to change your oil; As I get older! Now at age 70 this has appeal to me! Buy a cup of coffee locally somewhere near and drive on in., stay in your car and receive a free newspaper too! easy easy easy !! read more

I went in for an oil & filter change only. I was on vacation and needed it done. They wanted to check all other fluids and lights etc. I said no knowing my truck did not need them checked, all I needed was oil & filter easy right. Knowing not to trust lazy people, checked their work there was oil all over the filter and the crankcase not leaking but coated. Again to lazy to wipe it down with a clean rag which is what I did. Remember they did not need to do any thing else but remove oil filter replace new filter and remove and reinstall the plug. If you can't do just the basic without leaving a mess than you should not be in busines. Avoid at all cost. read more

My boyfriend and I had an amazing experience at this location. They not only changed our oil but topped other oils and liquids, told us to get our brakes checked, washed our front window, and greased up axles. Thank you for Wyatt's team. Great customer service. We are happy satisfied customers! read more

Been using this Oil Can Henry's location for a few years because it's close to home and the employees are always really nice. That being said, I always feel like I'm being tricked if I go by myself because I don't know a lot about cars. I always just go for an oil change but they constantly try to talk me into buying/replacing something. Most recently they told me I had a headlight out and could replace it, so I thought "sure, why not?" I didn't realize they would be marking up maybe a $10-15 headlight to $33! I could have just driven down to Napa and replaced it there for half the price. I just wish they were more transparent about their prices, instead of seemingly taking advantage of someone who isn't aware of their high prices. Lesson learned, either be firm in only receiving the oil change or ask for prices beforehand! read more

I took my car in to have an oil change. Before I entered the work bay, I specifically asked the attendant how much it would cost for an oil change for my specific vehicle. He said $79.99. When I got my bill, it was $104. They deceive you to get you in the work bay, then add on costs. He also told me they could reset the service engine indicator, which took them over a half hour to do so. Then when I get home I discover that they did not replace the front engine cover they needed to remove to get to the oil filter, a $420 part from mercedes. I will never go back there again, they weren't even apologetic. Totally incompetent! read more

Last Friday, I happened to notice that the front passenger floor mat was soaking wet. It was evident that this was not the result of a spilled cup of anything considering the "squishing" sound of saturation. Since my seats weren't wet, I ruled out a cracked window during an overnight downpour. But then I checked the back passenger floor mat... same thing! SOAKED!! Totally perplexed I decided to stop by the local Valvoline after work because I had been there a few days earlier and I thought maybe they could see something from their "underground vantage point". To say they were terrific is an understatement. Did they fix the problem? No. Did they confirm a diagnosis? No. So what did they do? Charles and Brandon spent almost 30-minutes with me, and more importantly, my car. They were on the ground, under the hood, inspecting interior items. They did not have to go out of their way at all to help me given my need had nothing to do with their oil service. But they did. They were bewildered and hoping to find some kind of explanation if only to better equip me with a sense of what needed to happen next. Having worked for luxury hotels for years, I make a point of trying to highlight exceptional service when it comes my way. Thank you, Charles and Brandon, for taking the time to help me and for being so kind and so thorough. I will find out tomorrow if Brandon's supposition about the cracked seal in front of the firewall is correct. In the meantime, though, thank you, again. 5-stars Gentlemen read more

Very friendly staff and very quick oil changes. I loved how they were up front with the prices too

Be advised! I went on 3/10/14, for a simple oil change, never ever go there, horrible service, stupid snot nose kids running the place, don't know the first thing, or even the basics about cars, stay away, i felt that they didn't even do the work, I had to go back a check myself to make sure they even put engine oil in, i thought my engine would blow. just be advised please save your money and your car from the hands of these twerps. read more

Twice my car leaked oil after an oil change. Another time they forgot to put something back on the car and ran after me as I was pulling away. If their only job is to do an oil change, why can't they do it correctly? I am frustrated and have wasted so much time at this place. I will never come here again and do NOT recommend them. read more