Excellent service! They got me in right away to fix a rattling noise in my car and had it taken…read morecare of quickly. The staff was friendly, professional, and honest throughout the whole process. It's great to find a shop that provides fast, reliable service. Highly recommend!

I had a reservation through their website for 1pm. I got there and was told I would need to wait…read more1.5-2 hours. I asked the person if I should have done a reservation any other way or come another day. His answer was: "just because you have a reservation it does not mean you will be taken care of at that time". I then asked, again, if I should have done the reservation any other way or come another day and the response was that it would always be the same. I would not recommend to come to this place.

My car was washed almost 90% of the way. However, the drying process was too quick, leaving some…read moredried rain spots on it. Overall, it did a decent job. What I liked the most about this place is that they offer a free vacuum after the wash. They conveniently placed hoses on both sides of my car so that I didn't have to worry about anything reaching over and scratching my hood. Each hose station had three different types, making it easy to cover large areas quickly and reach those hard-to-get spots. The team was friendly, but you must pay and tip them before starting the wash. Personally, I prefer to tip after the service is completed so I can evaluate the entire experience. I paid $29 after the tip, but I cleaned my car for 50 minutes after the wash, so I feel I got the most out of my money.

Today I took my Honda Civic to car wash. The rear spoiler came off when in the drying phase. The…read morelarge cloth drying device smashed it making it come off. One of the employees helped me try and get it back on. I then lost it on I 75. This was a factory spoiler. I have tried to call several times, there phone is not in service. If anyone reads these messages please contact me asap.

Very professional, their inspections are very detailed. They went above and beyond to help me out…read morewith my BMW. I'd recommend them to all I know now.

Very professional workshop with honest mechanics. The repair quality was excellent, and everything…read morewas explained clearly. I just expected my car to be ready a little sooner.

Franchise is still poorly ran. They will ruin your car and blame you for it.. despite you bringing…read morethe car in with no issues. These people are the worst to deal with. Was told to only go there for oil changes, and they can't even do that right. Their engineers are actually terrible. You would maybe have a better time fixing the car yourself than to let one of their "master technicians" touch your car.

Absolutely Terrible quality Did a $127 diagnostic review…read moresince Air not working . Said I needed labor $1,200 replace of thermostat . Lots of labor. Went to dealers and they said wrong diagnostic. The engine would be overheating and air not working. Well it was not overheating ! Went back on 10/4 / a female clerk. Said no refunds. Have to pay their tech for job. Didn't care they were wrong. Told me go back to dealer Any one can make a mistake. But they must stand behind the work. DONT trust their quotes, if wrong it's tough luck . A incompetent place to go too. Many other good places Buyer beware. !!!!

Craig was extremely helpful! We are looking at cars, so they looked it over and helped us prevent a…read morereal problem. They did a pre-purchase inspection for us. They were thorough and explained each issue and the strengths of the vehicle. Good prices, good service- very easy to work with.

Gary did such an amazing job with my genesis 2020 ! He always takes his time with my car & always…read moreinforms me what's wrong & how he can fix it. I love this place ! Definitely recommend:)

This is our mechanic and would recommend them to everyone. We have five cars and We are extremely…read morecomfortable with the excellent care we receive every time. They are ALWAYS on time and very upfront about any charges/costs. We have been using them for years and will continue for many years. Rate: 10/10 A+ If you need a trustworthy and honest mechanic, I recommend Bob and Cindy at Willow Bend.

I wouldn't necessarily call their reply helpful wanting to charge $115 to tell me I have a hole in…read moremy radiator that I can already see? My eyeballs work just fine I can see what's wrong with it the price doesn't make sense to pay just for a diagnosis of something I already know.

I moved back to Tampa from Pennsylvania and my AC stopped working. They were very professional and…read morepleasant to work with. I got an estimate and when they were done it came in at that figure. My son-in-law recommended them to me. I will be taking my care here from now on for service. I recommend them.

Another update ... This time for new tires delivered by Tire Rack and installed by this shop. They…read moreare an approved shop by Tire Rack, so it was easy to select them when ordering my tires. Ryan, the associate behind the desk was a class act. Nice greeting as I walked in. During three hour wait he ordered an Uber for a lady who didn't know how and was updating those in the waiting room on the status of their vehicle repairs. He even helped a customer charge his phone at the recharge station the store has. Keep up the great work Ryan! The shop hand tightens lugnuts to factory specs with a torque wrench. Ryan even showed me the tool. I watched part of my install and they appeared to handle the rims carefully. Keeping my 4 vs something higher for the reason noted before plus this time around I asked how much they would charge to flush/replace transmission fluid and was told they don't offer this service for cars with CVT transmissions. This eliminates a wide spectrum of vehicles that now use CVT transmissions.