I never recommend this shop to anyone... I took a GMC Savana To get it fixed they said it was fine…read moreand they charged me, then I called and it was the same they told me that the transmission didn't work I paid 7,800.00 to fix it and when I went to pick it up the supposed Honest man from Ricardo told me He told me to sell the van at CarMax and that there was no transmission when I took the van home the same thing happened and with the door banged since I didn't trust Ricardo anymore he started calling me every day because he had an open claim but since I didn't trust him anymore He seems to me to be a person who wants to make you believe what he says and that shows the kind of person he is. No one ever visits this workshop, stay away from this thief person. If there is something I learned from my experience with this workshop, it is that this type of people is better off giving a review so that no one else gets robbed. He ended up threatening me that if I did a review I would be taxed. to sue for defamation... but please, no one trusts that this person is a high-level thief... Ricardo said he not give any money back. I take my van to a better workshop i they charge less money for new Transmission... I give zero- to this Ricardo

Very friendly staff ,pretty quick and great quality service ,Eric it's the men that you gotta talk…read moreto ,very committed guy to help you out at any of your concerns,awesome customer service very recommended

Best pricing anywhere great service on time and on budget. Great service and pleasant people.read more

We went to Campbell after having issues with our Ford van during our trip from PA to FL. From start…read moreto finish, our experience was excellent - we were treated fairly and courteously, and the van is running great for a reasonable price. Highly recommend the knowledgeable mechanics at Campbell for their honesty and efficiency. We only wish Estero was a little closer to Pennsylvania so we could make this crew our regular auto service!

Hard to find integrity, honesty and a genuine concern for you and your vehicle all in the same…read morelocation I've been in the automotive repair business for over 50 yrs and found this gem in Naples. This shop came highly recommended and I highly recommend it too! May God continue to bless you and bless and grow your business

This is the shop if you want honesty, communication, no upsell, quality and value of work. Family…read moreowned and reasonably priced. These are my guys going forward and I would not hesitate to recommend them to family and friends.

We recently purchased a Maserati from Paulo at Maserati of Ft Myers and it was a welcome change…read morefrom the usual sales pressure one experiences at a car dealership. He was straightforward and completely transparent on pricing and how the value of our trade in was determined. I would not hesitate to recommend Paulo to anyone looking for a new or used car

Never let the service center wash your car!!! Swirl marks , ruined my clear coat!!! They denied…read moreeverything. I haven't had the car for 60days never washed it myself hints why I showed up with bird shit on it , they politely offered to wash it. My fault for saying yes , all managers dismissed me and my allegations as if I was trying to lie. Wouldn't suggest them. Now I have to go through Alfa to get my paint fixed when all they could do was to offer a good polish but they didn't nothing to rectify the situation or issue. Service manager washed my car her self with a brush!!!! Brand new car she used a brush and probably one bucket. Wouldn't recommend them for a car wash or to even slightly try to fix any problem you have. I'll also report to the better business bureau. Also they need to remember social media is a great tool.

I stopped by to check the leak under my car. They were so kind and helpful. They not only…read morethoroughly checked for any leaks but they also filled my windshield wiper fluid at no cost Great customer care. I plan on being their client out in Naples

Very honest and reliable service, especially high end cars. Much less than dealer pricing for…read moreeverything including oil change, brakes, rotate tires etc. Leo is the owner. Benz, Jag, Audi, Porsche etc.

I believe Black Forest Motors is an extremely reliable and honest company. They fixed my car for…read more$1000 less than the nearest competitor. This is a different kind of family operation....but it's a good one. Rebecca was great with communication. Joseph offered clear and precise repairs for my car and did so in a timely fashion. But my biggest shout out is for Jacob... he's the one that actually fixed my car and he was a very knowledgeable and explained the repairs. Keep this company in your contacts... because if you own a Mercedes or BMW (or other import) you'll want to have this one in your back pocket. PS: The actual bill was lower than the esimate. (Sorry Joseph)

Had to find a new place to service my older Mercedes after my auto mechanic for many years…read moreretired. We were pleased to be referred to Black Forest imports. Quality service, prompt reliable family operated small business. We had an issue that required immediate service and they took care of a few things that needed to be done promptly. Good value and excellent workmanship. Highly recommended.

I am very sad to write a negative review bc we used Scotty's once before when we were here in the…read moresummer of 2021. We had excellent service then, but I cannot say the same this go around. I honestly wish we had taken my car somewhere that would actually listen. I am a travel nurse and when we were just in MS, my car was acting funny and I had a very trusted and reputable mechanic see about my issue. I was fully prepared to let him fix it, but the part wasn't available for several days and I needed to head back to Fort Myers for my assignment. He was able to "patch" my car, tell me what needed to be done for the mechanic back in FL, and get me safely back here. Imagine my surprise when my husband took our car to Scotty's and Ken totally disregarded everything he was told about my car. Instead, he charged us $500+ to replace oxygen sensors that were UNDER a year old and didn't replace the catalytic converter that needed to be replaced per my home mechanic...even after my husband told him that when we had the oxygen sensors replaced, they could never get the check engine code to clear. He instead, insisted that he replaced them bc that's what the code told him to do!! So, it was no surprise that less than 24hrs later, my check engine light came back on! When my husband called Scotty's on speaker phone, Ken was again who we had to deal with. He was SO dismissive as if we were wasting his time, then mansplained us, but finally agreed to look at my car 2 days from now!! I am livid!!!! If we go there and they make things right, I will gladly update this review to reflect that, but if these two encounters are any indication of how Thursday is about to play out, I'm going to lose it!!! Especially knowing that what needs to be fixed runs anywhere from $400-$1k!!!! Just a warning, Fort Myers friends!! If you walk in and Ken comes to help you, it's in your best interest to turn around and walk out the door!!

Great service to diagnose and correct an engine light problem. Replaced part and returned the car…read moreas promised correcting the issue.

Best automotive service experience I have ever had. Professional about everything they do from…read morequote, to work, to review of service and cash out. I would highly recommend!

I have been in to see Doug multiple times. I am a college student who knows little to nothing about…read morecars. But he is the nicest, most understanding, and cooperative mechanic I have ever been to. I drive a 2012 Nissan and have had multiple issues before, and every time I go to see him he explains everything to me before he does anything to charge me for his work. He even automatically gave me a student discount which was so unexpectedly nice! Will always be going to him for future issues.