Staff is friendly and helpful. Even though they were busy they assisted me in a quick repair. Thank…read moreyou!

Tried to scam me. Follow along:…read more I took my truck in to get a price to have a valve stem replaced. He said he couldn't give me a price until after he looked at the tire to make sure there wasn't a leak from a puncture. Truck goes up on the rack and the tire comes off. Comes back and said it will be $80 to replace the valve stem. I said I think that's a little high I'll go somewhere else. Comes back 5 minutes later and says his employee already started replacing The valve stem so there would be no charge. Oops on his part. Woke up this morning and my tire was flat. Took it to a different shop who found a puncture and leak. Mr Tire never checked for a leak. Just wanted to charge me $80 for the valve stem. Beware of Mr tire.

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.

After placing my original review and contacting Firestone directly regarding the issue the Store…read moreManager reached out. He was very respectful and took my complaint seriously. He asked that I give him an opportunity to look into the situation further and he then he contacted me back. The employee offered an in person APOLOGY for what had transpired that night. Although his body language implied one thing his words said another. I explained this to the manager and how this could be viewed by others as not an honest apology. I told him that I was willing to accept the apology. The manager also offered a discount on the work that was performed. I still have yet to return as there were still many excuses offered for the behavior that as a manager should not have been offered nor overlooked. Management should have shouldered some of the responsibility themselves.

I dropped off my truck on Sunday afternoon around 1:00pm. the Staffing was so low that they…read morecouldn't fix a tire in 7 hours. When I called Monday morning the service writer promised the truck by 10am. didn't happen. I was late getting to my appointment because of it.

I have been dealing with Discount Tire since they first came to Columbus in the nineties. I have…read morehad nothing but great service. I tried a competitor with a similar name and they put the wrong tires on one side then wanted me to wait on line to have their mistake corrected. I went back to Discount tire

we had an issue with our car shaking on the way home from work yesterday. The young men there were…read morevery courteous and professional. They had the issue fixed and we were on our way. Even though it was close to closing time they did not rush through it and they made sure our car was safe to continue. I highly recommend the Lancaster location.

Bought a Groupon for my oil change, but when I checked out, they added over $40 dollars in extras…read moreand fees. It cost me more than paying full price at the dealership. Waited almost two hours (even though I had an appointment). The reason was they could not find an oil filter. They did not stock a basic oil filter and could not find one in a city that has an auto part store on every corner. Their parking lot is empty for a reason. Don't waste your time or money at this place.

My boyfriend used this service and had no issues with tire axle replacement. Received a quote that…read morewas nearly half the money Firestone wanted. Good service. Minimal to no concerns or issues.

I was traveling from out of town and my check engine light started blinking when I was getting…read moreready to get on the highway to go home. I stopped in here with no appointment while they were slammed and the technician got me right in. Everyone was friendly and helpful. They got my car back together in under 2 hours. Firestone is just built different and helps make sure everyone's vehicles are safe to be on the road without pushing unnecessary services. This location was no different! And the fix was more affordable than compared to other shops nearby.

Service Requested: Tire Rotation…read more I set up an appointment to rotate my tires at 8:00am. I arrived early at 7:50, when I tried to go check in, the door was locked and there was a hand written note on the door explaining that due to staffing issues they wouldn't open until 8am. "No Problem", I will just wait in my car for a few minutes. Two people arrived and stood at the door waiting to let in so when the doors did open, I was third in line. The first person steps up to the desk to check in and after looking them up in the system, the tech exclaims "I'm sorry I don't see an appointment at this Firestone for you. It looks like you set one up at another Firestone." then proceeds to take his request and checks him in. The second lady steps up. She also doesn't have an appointment, and the tech checks her in just like the first guy. I get up, I see you have an appointment at 8:00am, it is now 8:15am mind you, and after taking my keys I ask him how long it will take. He looks over at the other two people who don't have appointments, kind of shrugs his shoulders and tells me it will be a while. I ask for my keys back and leave. Never once did he tell the two people without appointments that he will have to work them in or tell them to maybe go to the correct Firestone. So disappointed. So maybe this would be a 4 or 5 star review if I didn't make an appointment and just showed up when they open. I bought a car jack and rotated my own tires.

I had a screw in my tire the guy started immediately found the screw pulled it patched the tire for…read more$15 cash (or $16 if you use a charge) and I was back on the road in under 15 minutes. Fast friendly straight to the service requested and at a more than fair price. I will be returning whenever I need tires or rims for any of my vehicles. Thanks Ron

great service they are always a helping hand never had any complaints they see you help you and get…read moreyou back on the road no games