This company was so easy to work with. I left a message on Tuesday night and had a response first thing in the morning on Wednesday and was able to get a same-day appointment. For reference, a bird got into the bathroom exhaust fan and died, creating a horrible smell that needed to be dealt with quickly. The technician that came to my home was very professional and knowledgeable. He completed the job in around 30-45 minutes. Their customer service is excellent, and the pricing is also very good. I highly recommend this company for any HVAC needs. read more

My air conditioner died on one of the hottest days of the summer. I was able to get an appointment quickly. The technician, Bob, was terrific - pleasant, professional and efficient. Van Genderen was a pleasure to deal with. read more

I have been walking by Van Genderen for years. It is right across the street from Duffy Roll Cafe and Hansons. Today, my furnace would not come on. I called Van Genderen and within 2 hours, Kevin was at my house. He fixed the problem, checked out the the furnace and gave me advice about the future. Excellent service at a very reasonable price. read more

excellent knowledgable and service ;years of boiler experience ;prompt and affordable

I had brad replace a LWCO Device on our triangle tube boiler. The problem part was leaking and the tech. Brad fixed it right away. He then removed the ignitor which had a VERY tight screw that he was finally able to remove. After cleaning the ignitor and re installing the boiler would not work because the ceramic part of the ignitor was spinning on the metal part. Not a fault of the service technician just an eight year old part that needs replacing.Many repairmen would have said i need to order a new part and you will have no hot water or heat until i can return days later and replace the broken part. Not with brad working on our boiler! He kept at a repair as few professionals would and left only after out system was working read more

We contacted Van Genderen for a second opinion after our Air Conditioner stopped cooling. It is 15 years old. The company who installed it recommended replacing it. Van Genderen sent a very knowledgeable technician out the same day we contacted them, and got it working again that day for a reasonable price. read more

Once again Van Genderen to the rescue. Air conditioner tripped the fuse and went dead. Blaze came out that afternoon, diagnosed and fixed our 20+ year old Rheem. He even had a fan in his truck that he modified so it would fit our unit. Can't say enough good things about Van Genderen. read more

Van Genderen Heating and Air conditioning serviced our 15 year old AC unit when it failed 2 years ago on the hottest day in July, when every other service I called quoted me days and sometimes weeks before they could service my AC. The technician arrived quickly and in a matter of an hour had the equipment back online. I was so impressed by the promptness professionalism of that service that I had them provide me with a quote for AC and furnace replacement. Their quote was competitive with others I had received for similar equipment and the details and information provided (I asked many questions) made me quite confident that Van Genderen would perform the replacement correctly. I had the new AC unit and furnace installed on April 4, and I am glad I chose Van Genderen. Janel kept me in the loop though the entire process up until the day before the install, insuring everything was a go. I was told it could take the entire day, as we were also moving the location of the AC to the opposite side of the house. They arrived promptly at 730 AM and began the removal of the old furnace in the basement after thoroughly preparing the entry to the the basement so that no damage to the carpet/floor would occur as the worked. As I watched 3 of the crew systematically remove the old furnace, I did not realize that 2 other team members (in 2 more separate vans) had arrived and were removing the new equipment from a truck and staging/preparing it for installation while also removing the old AC unit. Throughout the morning the process ran like clockwork. The jobsite indoor and outdoors was constantly being cleaned of debris from the old equipment being removed and scraps from the new install. By noon most of the equipment was plumbed in and again like clockwork the electricians (2) arrived and began connecting the newly relocated AC to a new circuit on the fuse box. All the work was top notch. I was worried about how the new AC unit would be installed as the grading on the new location required some work to place the platform and AC unit level to the ground but still near the house. They did a fantastic job (see pictures), as the platform was leveled with matching landscaping blocks already used on our property! All the connections (coolant line and Electric) were run clean and sealed properly. The team completed the job in the early afternoon. As they were wrapping up the testing and initialization of the equipment, they explained the new features of the equipment and stayed to answer any and all questions I had regarding its operation. When they left, you would have never known they had been there (inside and out was as clean as when they arrived), other than the existence of an expertly installed new HVAC system. These guys/Gals are the real deal, I am glad I selected Van Genderen to do the replacement, I would recommend them to anyone requiring anything from routine maintenance, repair or complete system replacement. No BS, just do the job and do it right. read more

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I've used Van Genderen for 20+years on multiple houses (rental properties as well as our own residences). I started using them when Kevin was a tech before he took over the company and I've stayed with him ever since. As Denver has grown so rapidly it is harder and harder to find reputable businesses that are honest, knowledgeable and have the skilled man power to complete jobs in a timely manner. I just had to replace my old furnace/air conditioner- it was a very difficult job due to previous remodeling. Kevin did a great job! I was not disappointed-everyone from the office staff to the technicians are professional, courteous, and follow through on their commitments. read more

Incredible followup after new attic installation 11 months ago. Unit was tripping circuit breaker. Service call on Sunday by phone and in person next morning first thing. Trouble shooting seemed done but problem recurred with next time used. Within 2 hours of day of call electrical contractor used by VG appeared and uncovered and fixed our trouble. No charges per agreed warranty. Where else can we get such wonderful work and service and professionalism these days? Mike S. Southeast Denver read more

Highly professional and customer-centric HVAC contractor. Head and shoulders above the rest. I sought specialty air cleansing capability installation for my parents house for Covid prevention (Reme Halo), and used the manufacturer website to find local provider. First call to Company A resulted in 10 days worth of phone tag (and ultimately 30% higher price), second call to Company B went like this "How did you get my number? This is my cell phone and I'm the owner. Call this other #". Thankfully third call was to Van Genderen and Janel promptly answered my call, emailed me the details and pricing within a few hours and scheduled install for the following week. Never heard of them, so checked their reviews - all stellar, and for good reason. My parents were equally impressed with their install experience. Wishing they serviced my local area. Their customer service is literally on par with the Four Seasons. Call them, you won't regret it. read more

Had an outstanding experience with Van Genderen. They went out of their way to come to a property for an urgent problem on a Friday night. They put in a quick fix for a heater that was poorly repaired by another company then I had them come back to ultimately fix the problem. They had exceptional customer service and coordinated with our tenant. I feel the pricing was fair and reasonable and quality of service was exceptional. I will absolutely use them again if needed. read more

Let me start by saying that Van Genderen Heating should be teaching a class to corporate America on "How to Satisfy Customers". As a new and now loyal customer I can honestly say that I have never felt more taken care of by a service company. I'm an out of state resident and our Denver rental was in need of an annual inspection, whereby the distance aspect makes for somewhat of less than comfortable feeling control wise. Upon contacting Van Genderen, I was treated with both courtesy and professionalism and in a manner that delivered answers to all the questions I was having and some I didn't know I should be asking. In short, I was put at ease from the beginning! They took their time to thoroughly explain their service inspection process along with a detailed account of their history and how they do business. This in turn was followed up with detailed results of the inspection itself and insights about our properties condition as communicated by the service technician who executed the job. The office management has created an attitude of "no job is too big or too small" and "we both value and treat all our customers with care and respect". Regardless if you are out of state or local (I wish I was local), don't even think twice about looking elsewhere, Van Genderen Heating is best in class from my view and my experience. Thank you read more

We needed our heater -- a boiler -- replaced. Van Genderen was responsive, patient as we got comparison bids, and efficient and professional in installing a new system. I recommend them highly and will continue to use them in the future. read more

Brad Blair is an excellent technician. He serviced my boiler readying it for the upcoming winter. He is polite and professional. 11

Fantastic experience with this business. Had two other very reputable heating businesses try to sell me a new furnace. But Van Genderen said a new furnace wouldn't fix my problem as it was a ductwork issue. They were so forthright with their assessment that I hired them and they ended up saving me literally thousands of dollars. I will probably need to replace my furnace in the next 3 to 5 years and I will without doubt end up using them because of their honest and timely work. It's so refreshing to work with a contractor who is not out to squeeze every penny that he or she can from you! read more

We have had nothing but great things to say about Van Genderen. The customer service is great from the office staff to the techs. Kevin is friendly, thorough and really knows his stuff. Our HVAC system was a disaster and he said he wouldn't give up until it was perfect. And it is, finally! No more space heaters in the bedrooms or 85 degree days in our son's room. We will never call anyone else for our HVAC needs. read more

My A/C crashed during a very hot week and the response from Van Genderen was immediate. Their technician, Brad, was able to restore my A/C on the same day that I called. Brad was prompt, personable, explained the problem and repair, and also provided tips on how to better care for the unit. The charges were very reasonable and I will be using Van Genderen for all future HVAC repairs and replacement. Thanks! read more

Awesome customer service. Our heat went out and I was searching for all the space heaters we own. Kevin came out THAT NIGHT and was concerned we would get too cold. To be treated like a family member in this day and age as a consumer is rare. I appreciate the promptness, professionalism, kindness and honesty. read more

Don't waste any more time looking for a heating installer.....Van Genderen Heating is the "best" Friendly, professionally, and a finished installation that works fantastic. I don't give "five stars" out lightly....but when someone earns it, I am happy to give credit for "a job well done" Bill Wagner Centennial Co. read more

We all know how dry Colorado can be and winter just means your furnace drops your humidity even further. Kevin at Van Genderen suggested adding a whole house humidifier and I sleep much better. Kevin also ran an additional duct to a garden-level room to add more heat. He also put in central air conditioning. Since I had my house built, I have trusted no one else to work on my HVAC system. read more

After $200, the A/C was the same as when he started. Asked him to check the coil to see if it was in need of cleaning, but he didn't know (or didn't want to) how to get his camera in there. I told him how, but he looked so confused, I was done and said I would give it a couple hours to see if what he did would work. Gave it an hour and half, and was still no difference. Said I had the wrong size filter (I did), but when I went to see which one he put in, he put the wrong size in too. They did give me half my money back, and were very nice though. read more

We were in need of a new furnace for a rental property we own in Denver. Our plumbing contractor recommended Van Genderen. We contacted them and had a new furnace installed for our tenants promptly. The process went smoothly and efficiently. We conducted the transaction over the phone (we live out of state) and they worked directly with my tenants to complete the job. It was a pleasure working with Van Genderen. If you have need of the services they provide, you will not be disappointed They even emailed us a picture of the completed work! read more

I am upgrading my rating from 1 star to 2 stars based on the fact that Van Genderen was willing to work with me on the final bill based on some of my feedback. I'm also taking the time to compile a more honest review. Perhaps it came down to bad luck and a tricky ductless a/c unit, but certainly areas the company could improve upon are below. We were never quoted part pricing or estimation of time for work to have an idea of cost. Technician sort of combined diagnostic work with what seemed to be trial and error on possible fixes. We had no idea what we were in for. Technician admitted he needed to "do some research" on pumps since they don't work with them....never came back with price quote. Part was ordered but we were not aware of the price until after purchase, which was quite expensive (afterwards, this is where Van Genderen was willing to wave the cost, so one good thing). I provided company with the make/model of our unit and a detailed description of the issues were having so they could find a technician familiar with product. They sent someone who had worked on splitter units, but not ours. Our technician spent a great amount of time learning about our unit (downloading the manual, reading it, and trying to figure it out). We should not have to pay the time spent for technician learning the unit...,the expectation was they would send a technician with the appropriate experience. Technician, through lack of preparation, spent more time here than needed and at $xx/hr, is significant. He spent time looking and searching our home for a "long spout" tool (like a water can or small funnel/hose), of which he even said "I should have something like that in my truck, but I don't". The AC unit in our son's room is still making noise (our chief complaint on that unit), so issue was not resolved on half our request. Technician left open gallon of water in our son's room, left light fixture off the shower light (after the water linked through the attic when they blew out the line) - small really, but just unprofessional. While the work was not easy, I would have appreciated some indication of costs up front (possible time spent, pump costs, etc.). read more

I own a rental property in Centennial, CO and I live in St. Louis. My tenants called me to let me know the AC condenser was not operating. I decided to use Van Genderen after 15 mins. of research and I was very pleased. A tech was out on my property repairing the problem with in 2.5 hrs of me being notified by my tenants. They gave me the best price and worked with my tenants schedule very well. In less than 3 hrs. of knowing there was a problem they came out and fixed it for a very competitive price. I will be using Van Genderen for any more HVAC issues for the foreseeable future. read more

Had a furnace not popping on when it should. Called Van Genderen. Very friendly and reasonably priced. Got the job done quickly. Will definitely call again if any more problems with Heating or AC. read more

Last year we got three estimates for a new heating and AC. The heat finally got to us. Van Genderen's presentation was the best. Kevin presented the estimate and supervised the installation. All the installers were competent and quick. One day installation for a new furnace with a burner ventilation run of 20 feet, new pad and condenser, and new wiring. Everything was smooth and flawless including the energy tax credits. read more

Van Genderen is an excellent company. We first used them to fix a mess created by another HVAC company. We have since used them for an upgrade to our system. They are prompt, professional and easy to work with. read more