Good selection of outdoor gear. I came to get a unique size propane canister for my camping grill…read more I waited at the glass counter for like 1 minute and an employee came to help me. So quick service. Prices are okay, not good or bad. When they have sales though is when they can be good depending on what you buy. Attached are a few pics and a video of my checkout. The employee at the cash register was nice. Minus 1 star for only being able to buy one canister due to low stock and some prices, not all, being a little high. I also think they could have a better selection of dumbbells and different type of weight plates. They have weight plates but could have a better variety. Rubber coated, non rubber coated, regular, olympic power lifting plates...etc... I have been to big 5 looking at those items before. So although for this visit I wasn't shopping for that, I was here not too long ago.

Been here couple of times to pick up some soccer materials. The staffs are knowledgeable. Guided us…read morein the right direction while making some selections. He also informed us about some of the sales going on and helped us save some money by picking up some different brands. Loved this place for the service and staffs! Great Job folks!

I love that they are a long time Everett business and that they cater to the sporting good needs of…read morelocal school and community teams.

Disappointed to receive our daughter's basketball team order only to find sizing was all too large…read more When I reached out to H&L Sports, they indicated their sizes are uni-sex / men's sizing. Unfortunately, the items were not listed as such on the paper flyer we received from the coach, the online team ordering site nor the receipt. Clear sizing needs to be included on each individual item to eliminate this on future orders.

I agree with the other reviewers that gun counter could use a few more employees. Having said that,…read morethis review is mostly for James who has been nothing but patient, very helpful, and deserves his kudos in helping me purchase my first firearm. Not knowing where to start, he helped pointed where I needed to go and made some recommendations which I appreciated. I ended up buying another firearm because of it and saved me another $33 as well as additional time. WA law makers have successfully made the process as cumbersome and unnecessarily convoluted as possible to own a firearm and it wasn't anything I fully understood until I went through the entire process.

This place is simply horrible. Worst customer service. I ended up going here to save $50 and in the…read moreend I wish I would have gone elsewhere. Employees don't work very hard and have a bad attitude

Great place to pick up gear! Rental fees and the time spent there was well worth it. Wish they…read morewould have had some SPSS stickers or hats but no luck! Can be a bit slow to help but they all wear many hats here but just speak up and someone will help! Our boys are all set for the season of skiing and boarding!

Support your local shop! This was an easy stop on the drive to Steven's Pass and broke up the drive…read moreperfectly. They carry unique, high end boards that you wouldn't find at the vail-owned rental shop at the base. They were helpful and the rental process was so smooth and easy. I loved trying out a Capita for the day and was obsessed with the design. Choose this shop! Shop local!!

I called asking about snap on bindings, Collin set them to the side for me and when I came in he…read moreremembered me and had it ready for me to try on. He put the bindings on for me and taught me what he was doing, amazing service. Collin is amazing!! Prices are very reasonable! 10/10

Colin went above and beyond the normal customer service experience. I got my bike back in tip-top…read moreshape with very reasonable prices. Highly recommend this store if you have any bike repair needs.

I've been shopping at the Marysville store numerous times and I've never seen the manager, I…read morebelieve his name is David, do anything other than stand at the door "greeting". Why is he not helping in busy sections and leading by example? Additionally, I've seen employees verbally accosted and have overheard employees talking about customers negatively. While I'm sure there are good employees the negative experiences seem to stand out in my mind. I recently went to look at golf clubs and not a single employee checked on me. The person in that section sat and talked with a friend.

Nice and helpful customer support. Lots more merchandise than other stores and high end.read more

Fantastic ski and snowboard shop located in Mukilteo in the same building as the Tapped Mukilteo…read morerestaurant. It is located in the back of the lot on the bottom floor. The owner, Joe, runs this place and wow, he make you feel like a local customer, but an old friend. I came to get my skis tuned up before ski season. He was able to take care of my skis and my kids skis in addition to checking the bindings as well for free. The turnaround was fast. He got these tuned up next day. Prices for the tuneup were very reasonable. Lots of gear available here. If I need to get new skis for my kid as he gets bigger, I will definitely get them here. Joe has definitely earned a life long customer. Highly recommend for anyone in and around the area.

Joe is the best! He took care of my husband and got him good gear for his first time skiing and…read moreeven threw in a free wax for my skis. Decent prices for used gear that's in like new condition. He checked my bindings for me and made sure they were good before our trip. His dogs are super cute too :)

Great new location on 196th across from Barnes and Noble and Whole Foods. This location is an…read moreupgrade to the previous spot in Alderwood Mall. This new location is double in size and features larger bike shop center, ski shop, and gear/apparel options. There are more community rooms for classes. I came here in search of a ski jacket and gloves for an upcoming trip. There's definitely more selections and I easily found the gear that'll fit my needs. Prices are reasonable and they have seasonal sales to help entice shoppers. The line to check out was rather long as there was only 2 check out counters open. The cashier was friendly. Being a co-op member, I was able to apply this purchase towards my rewards. What I like about being a co-op member is the ability to return products within 365 days from purchase. Though I've never availed of this benefit, it's great to have as a perk.

We have long been REI members, and I appreciate the new location outside of the mall-proper. Better…read moreparking and access, though not as "pretty" as their two-story mall spot was. I recently ordered some shoes online but they didn't fit quite right. I went to the store to return them (which they make quite easy at the counter), expecting to be credited and then go back online and order the size I needed. Instead, associate Cathy offered to place that order for me right there, and even found a sale code to apply to save me about $20. She was friendly and helpful, and went the extra mile for me. My only complaint about the store is that I found the selection of women's cycling clothing to be sorely lacking.