I cannot recommend Vandergriff Toyota highly enough! Throughout the entire process, I felt like a VIP guest! Glen Bird was my salesman, who was terrific! However, everyone that I encountered on Saturday made me feel special and helped to make this process as smooth as possible! The General Manager, Charlie Evans, has done an exceptional job providing his team with what is necessary to make each buyer's experience amazing! read more

Vandergriff Toyota was absolutely amazing. We were from out of town (and state) looking for a car. We found our car in less than 24hrs through them. Dung Hoang was wonderful and very helpful. Miles was amazing as well. They both helped my father and I through everything and gave us an amazing price. They were patient and understanding. They've called me twice since I've bought my car and made sure I'm 110% happy with my purchase. Shack was thorough when explaining every document we had to sign and was patient when my insurance company was taking awhile. They were such a delightful experience that I recommend everyone check here first!! They aren't scared to take offers and absolutely down to negotiate everything! Thank you so much Vandergriff!!! We will be back. read more

I purchased my vehicle in late fall and brought my vehicle in for SERVICE 5 TIMES within 6 weeks. I regret purchasing my toyota vehicle from this company. I heard from others that Toyota vehicles are known for great vehicle and service. I strongly recommend to stay away, if you want to feel ignored then this is the company. read more

Had an issue with a newly purchased, used Sequoia from another deal. Took it into Vandergriff service department. They fixed it fast, under budget with great quality of work. read more

We had our first experience with Vandergriff Toyota about 6 years ago. We were rear ended with our Toyota Camry and it was totaled. We had dealt with another Toyota dealer in the area several times in previous years but Vandergriff was quite a new dealership at the time and we decided to try them out. To make a long story short, Vandergriff went out of their way to get us into a new Camry, plus they saved us about 1,000 dollars over what the other dealer had been charging us in the past. Since purchasing our Camry from Vandergriff, we have been pleased with the service we have gotten. While dealers usually charge more, the quality and the promptness of their service is worth the extra charge.Their service personnel are well trained and get the job done right. read more

Would prefer to only give them a half star. It is frustrating that they advertise a sale price and then have add-ons on the used cars like the $599 On-Gard Security. Did research and found out this costs the dealer between $20-25 a car, but they add it to every used car to pad their profit. Unwilling not to sell a car without adding this on because they advertise the sale price too low knowing they will stick it to the customer in add-ons. Very disreputable in my opinion. read more

Stay away from this poorly run business. Joyce on the used car side is probably one of the cockiest and smuggest people I have had the displeasure of meeting. I purchased a car 3 weeks ago and they are still mailing me more forms to "re-sign". Why? Because they are poorly run and incompetent. When my title finally comes, I will have to pay a late fee when registering my vehicle. NOT what i signed up for! Save yourself a lot of runaround and stress and find a car elsewhere. read more

Their service department is horrible! I made an appointment to get my interior covered with their protectant stuff and they lost my appointment. I had to wait for hours. Lets not talk about oil changes. They are so inefficient and unprofessional. read more

Worked with Redonna and had a pleasurable experience. They didn't charge me for an estimate like toyota of Fort Worth tried to do and got me in right away. Fixed my vehicle and had me back on the road in 24 hours, even paid for my rental car. I will only get my Tundra fixed here in the future. read more

0 stars. I did buy a car from this dealership and it was the worst experience of my life. Please make sure they do not hide optional warranties in your total costs. Most dishonest people I have ever dealt with! read more

Nancy in the service department is great. She is always honest and helpful with us. She goes way above her job and helped us one weekend while we were traveling, when she was off work. She even called us on Sunday (while she was off) to check on us. We keep coming back to Vandergriff Toyota because of her. Although we have had questionable experience with the sales people we will still buy our next car from Vandergriff just to keep working with Nancy. The Sales person is just one day, Nancy is the person you go to for the next five+ years for service. She makes the dealership and our experience great. read more

I went here to buy a specific car and was told when I got there that it had sold. Ok that happens. I asked about a couple other cars I had also looked at online and was told that they all had sold the day before as well. Then he started pressuring me into buying a car that was $3000 more than the one I came in for. I told him maybe, let's see how much I can get for my trade in and he just kept pressuring me. Finally I said I can't do it and left. I am looking at the website at one of the cars I asked him about that he said was sold. All that because he wanted a bigger commission. So I went to carmax. No pressure, they actually care about the happiness and satisfaction of their customers. I would never, EVER, go to Vandergriff Toyota again. read more

12/23/15 It is 5:00 p.m. I just got home from this dealership service department, I arrived before 1:00 p.m. I have been there since 1:00 p.m. In September I had a regular oil change, got home and the dealership had left the oil cap off and there was oil splattered all over the engine. I had to take my car back up there the next morning. Two weeks later I finally got my car back. For the inconvenience the service manager gave me a card which said "Next Service Comp" with his initials. I go today to have a service and the rep Brandon Fearka cops an attitude with me, wants to argue, and does not want to honor the card I was given. I had to wait one hour after my car was ready to check out because of this situation. One of the front running lights was out, they were suppose to have replaced it, when I get home neither front lights were working, so I had to go back up to the dealership. Brandon meets me when I pull in still with an attitude. 4:45 p.m. I finally get out of there. The whole afternoon was a nightmare. A customer should not have to deal with attitude from employees, and incompetent workers. read more

I took my Tundra in for an oil change and inspection. Nancy Goodwin took great care of me. I will definitely go see her again.

I wouldnt give VanderGrief any stars at all! Worst customer service and dealings in my life! Stay away! I got ripped off big time and every time I disagreed the person said " Thats Toyotas policy not mine" or " Im just the middle man and cant make those decisions" I filed a complaint with HQ and talked to GM of Vandergrief with no resolution. I am calling out to my fellow Veterans to stay away from this place. Cant wait to be rid of this lease! read more

We went to Toyota of Fort Worth after the horrible experience we had at Vandergriff Toyota...do not go to Vandergriff Toyota, save yourself from dishonest yahoos. (we were given one price and when we were ready to buy they gave us a higher price) As we walked away from the sales person, he shouts you're going to let the difference of $1500 make your decision to buy this car... Ha, No you lost the sale because of your ineptness. Can't say anything good about the experience at Vandergriff Toyota. Sooo, unprofessional and unethical- If I could give a -0, I would. Bought the same car we were looking at from Toyota of Fort Worth and it was a breeze! read more

I have bought a Toyota Camry for my wife from Vandergriff Toyota at Arlington on last Saturday, the sales consultant was Arturo Vallez, I asked him for a 2020 Camry and he did show us one with a black roof, slide roof and has a navigation system as I asked for, that was in the morning he brought a car with the features we asked, and then we have done a test drive. after we test it we returned back to the company and we negotiated the price but we didn't agree, then I left the company. In the evening I called Arturo back and asked him for a discount in order to buy it, and he asked me to come and see his manager, then I went and I talked to his manager and then accepted the price. What happened after that is Arturo wrote down a different VIN for a car that was quite different from the one we tested in the morning. It has a regular roof is and does not contain a slide roof and does not have a navigation system. Unfortunately, I got the car because I have signed the contract, but I am not satisfied with this car and not satisfied with this dealership which is Vandergriff Toyota. This company lacks integrity and has no credibility in dealing with the customer. Overall I do not recommend it to anyone and strongly I don't recommend the sales consultant Arturo because he wasn't a credible person when he sold this car to me. read more

Continuation from my other review. So he finally got them off and i decided to make the deal. Also i mind you i have a almost perfect credit score so before i agreed to let him run my credit i said i'm hoping for under a 5 percent and he said good luck i don't think that will happen like almost laughing at me because i'm young and couldn't have that great of a score but he was shocked when he came back and seen my credit score. So after all they moved us to a new place in the building where we had to set over a hour just to get into the finance department to even see someone. Once we made it in their everything went great the the financial lady was nothing great unlike the rest of my experience. So i signed papers and was about to leave and i notice that the car only had half a tank of gas when we were told we would get full tank. So we asked him what's going on and he said the full tank did not apply to us which upsetted me because he told me i would be allowed to get that. So after all that we finally left and was driving back home we live 1 hour and 30 mins away. The car drove fine and everything worked on the way home but when i got home and killed the car and started it back up to go to town everything went out. The touch screen, horn, ac all went out the same day i bought the car but this was already after 8pm on saturday so i couldn't call anyone till monday. So i call AD on monday and he seemed like shocked that this would have happened and told me the come back over their with no ac so he could fix the problem. When i got there he didn't even say sorry or anything about me having to drive a hour and half in the texas heat. So he told me if it was a simple problem that he could get it fixed that day and if it was a major problem that he would send it to Jeep to have it fixed. After waiting for a hour He didn't even look at it he just sent me home in a rental car so i could get out of his hair. At this point i was disgusted so i told him that i wanted to return it because i didn't want a car with problems and he said he didn't know if that was possible and he would ask but never did so i finally said did you ask and he said no but you can go ask cook about it because im busy with other customers. So i went and asked cook because my salesman AD didn't care about me after making the deal. So i left their in my rental and went back home and a week passes and i don't hear anything on my car so i called AD hoping to get some good news and he tells me i don't know how long it's going to be it depends on jeep bla bla bla and that why he put me in a rental because he didn't know and all this other stuff so i'm like ok and go on with my business and the next friday rolls around and i still haven't heard anything so i call again and he gives me the same speech again and t bhat i should know something by monday but here we are already tuesday and he still hasn't had the decency to call me or nothing. It's already been over two weeks and still nothing so i'm beyond frustrated and don't know when this will end. Sorry this is so long im just so upset and want things to be made right. Also, i just want to make everyone aware of my experience so no one else gets screwed or this kind of horrible service like i recieved. read more

Go see Joe Lopez, most honest salesman I've ever dealt with! He will shoot you straight. Also, Myles Kykta and Chris Snyder excel at their jobs in regards to customer service. read more

Vandergriff made car shopping so easy. I'm in love with my new vehicle and so impressed with the costumer service. You have a forever customer read more

This is the worst place ever, I was there yesterday after waited 2 hours for MATHEW LOTT to bring out the Camry and still didn't have the right color that I had ask for . After negotiations he told me that his manager agree upon the drive out price and interest rate , it was around 8pm I told him that I would stop by after work the next day around 5ish so that we would have more time to do my loan and paperwork. I had called him the next day around lunch time to make sure everything was still the same and he had said "YES EVERYTHING IS STILL THE SAME!" HE EVEN REPEATED BACK TO ME HOW MUCH MY WALKOUT PRICE N 0% interest, 30 min before I came in he had called me back saying is his mistake 100% that he wasn't able to give me that deal because of miscommunication( wtf) how the hell he's gonna tell me is miscommunication? Please make sure you have everything in text or writing. They try to lure you in and than lie to you POOR CUSTOMER SERVICE!!!! DONT WASTE YOUR TIME AT THIS LOCATION!!!! read more

You know when you really I mean really want to leave a negative star review but are forced to leave a 1 star instead that's where I am now. I could go into how they racked me over the coals but it wasn't even that it was my fiancee they did that too. So I go away on business and she decides to get a new car as a surprise. Well they overcharged her and then on top of that they ran her credit through ten different creditors. So bad enough her credit score was going to take a hit and we all overpay for vehicles no big deal right you feel lousy but you get over it. Wow but to add insult to injury running her credit ten times. If you value your credit score stay away from here. Oh and yeah this is my problem we get married next week and so what's mine is hers and vice versa. Oh and you know things are bad no one from the dealership even bothers to respond here. I'd stay away if I was you that's the best advice I can give. read more

Unlike many other reviewers, my wife and I had a wonderful experience buying a new car from Glenn Byrd at Vandergriff Toyota. 1) This was NOT a typical unpleasant car-buying experience. 2) The whole experience was positive and friendly from our initial email until we drove off the lot. 3) Our Internet sales manager - Glenn Byrd - treated us with respect and consideration. He knew his products and did not "high-pressure" us into a car. He wanted us to be happy with our purchase. 4) We were treated well by the business manager (Thai) and the sales manager. They were intelligent, competent and friendly. 5) Final price for the car was less than the on-line price. We were happy with price and loan terms. We understood that sales tax and licensing were extra so we were not shocked when those inevitable taxes were added to the purchase price. 6) We were unhappy with other dealers and willing to walk out of Vandergriff the moment the experience turned unpleasant or "high-pressure" was used. We received what we expected, a new car for a reasonable price, and avoided the "shark tank" sales experience. 7) We appreciated the post-sales technical education with the Prius Navigation, stereo and display touch screen. 8) In a subsequent call to the parts department for floor mats, they were competent and helpful. I strongly recommend Glenn Byrd and Vandergriff Toyota. Gary Christenson read more

My first experience at this car lot was great. Justin w was our sales guy. He was great. The process was easy

Bait & switch plus lies= Run away! Vandergreif posted online a Tundra with 5 miles on it, loaded with a lift kit & wheels for $47.8k only to find out it had 2,400 miles and that was not the price it was $57k. Spoke to Adrick McKenny salesman who originally told me the car had 5 miles in the information he sent me, then when confronted with the 2,400 miles lied and said the miles were from a dealer swap, only to later find out the Owner drove it (they still call it NEW 2,400 miles later). Then Sales manager Cal apologizes and says he will call back in one hour- --six hours later I had to call them and then I get to speak with General sales manager Chris who tries to explain by saying he personally posts the ads because that's what TOYOTA says he must do . I doubt TOYOTA tells him to lie, bait and switch! Again, yesterday went online and inquired about the same TUNDRA with the same VIN and the chat confirmed the $47.8k price. Finally I asked to have the Owner call me only to receive a text that said sorry you think we lie. Why would the Owner not call an unhappy customer? I think because this is how they operate. RUN do not trust this dealership! read more

Terrible dealership. I was shopping for a new Tacoma on Saturday, and stopped in. They didn't have very many on site and all 2012's. I was looking for a 2013 and had several in mind at Toyota in Hurst. TV wanted me to buy one off their lot with the same or slightly different packages (almost the same list price) for more than I was paying for the 2013 in Hurst. And theirs was a 2012. They tried to tell me a "new ca is a new car" even if it is a 2012. I pointed out in 4 months in would be a model year old and the 2013 was just a 2013. They took ALL my info and said would call me on Monday and would locate a car for me because their pricing was "very aggressive" and would beat Hurst. Never heard a word from them. and it has been over a week now. Very poor customer service and will not be buying any car brand from Vandergriff. read more

BEWARE THIS PLACE WILL TRY TO SELL YOU PARTS OR A SERVICE YOUR VEHICLE CLEARLY DOESNT NEED... STAY AWAY I took my truck to this dealer service dept with a damaged fuel hose after 4 hrs the service advisor called to tell me that he needed to replace a filler neck which was $175 plus 4 hrs of labor at $125 per hour i declined the service due to the 4 hrs labor The very next day the service advisor called again to offer me to fix my truck with only 2 hrs labor cost I told him thanks but no thanks and that i was gonna pick up my truck that afternoon and to my surprise when i when to pick up the truck and went to the parts dept to order the part They said it was the one that was damage on my truck.. It was the wrong part the service dept was trying to sell me a $175 filler neck and the only thing damaged the only part my truck needed was a $58 fuel hose which goes attach to the filler neck and the fuel tank with a clamp at each end.. When i put them on the spot and comfronted them with hard physical evidence that the part they where trying to sell me was in perfect working condition (keep in mind my truck only has 8700 miles) they gave me a whole bunch excuses and they said im sorry it was a missed communication Vandergriff toyota wanted more than $850 to fix my truck but i got it fix somewhere else with a certified mechanic for only $100 that included original parts and labor THANKS BUT NO THANKS VANDERGRIFF TOYOTA read more

I visited this dealership over Memorial Day weekend 2015. I was ready to purchase a new vehicle. I guess since I'm older, had worked in the yard that day, and was dressed in jeans and a T-shirt, the sales associate assumed I was unworthy of his time and didn't look like I could afford a new car. He wouldn't even discuss the features of the model I was considering buying or show me the interior, let alone drive it. If you're in sales, it's a good idea not to prejudge your prospects. I purchased a Honda Accord EX with their 0.9% interest rate a week later. Since I was so turned off by this guy, I avoided the Vandergriff family of dealerships altogether and purchased from a Honda dealer in Dallas. read more

We've been looking for a black 2006 Tahoe Z71 for the last couple of months. My wife found an add on Vandergriff Toyota's website in Arlington, TX that was just placed that day, they did not even have the pictures posted yet! I contacted the sales rep immediately and told him I was interested in buying the Tahoe. The first question the sales rep asked me was if I was able to come out that day to look at the Tahoe, I told him I was willing to make the drive from Austin, TX (about 200 miles away). The sales rep said he would only take cash for it, I told him that would be no problem and I assured him I had the cash on hand. The sales rep said they just put the SUV in the service bay for safety inspection and that he was going to call me when it was ready, he said it would probably be around 3 pm. The sales rep called me back and said the SUV would not be ready until the next day and told me NOT to come until tomorrow, he said he would call me to let me know when it was ready. The next day I received a call from the sales rep not to tell me that Tahoe was ready, but that it was SOLD last night!!!! I could not believe my ears!! I feel they sold the Tahoe from under our feet...That is the essence of bad customer service and horrible first impressions. I've been looking for this Tahoe as a Birthday present for my wife, and by doing what they did, they ruined her Birthday. We have put in so much effort in trying to locate a 2006 black Tahoe, and for us to lose out on the Tahoe like this, shows the lack of integrity, professionalism and commitment to good customer service on their part. One would think, that a big company like this would have a system where sales reps would be notified if there is already buyer for a particular car, so you don't have multiple sales reps making several deals on the same car in order to avoid giving someone the shaft...Like they gave us!! I sent the sales rep an email reminding him that we were the first to talk to him about the Tahoe, but he never replied to my email!! The way I see it, the owner of this company needs to find us a 2006-2007 Black Tahoe Z71 and give us a great deal on it in order to make up for his sales team screw up...That's the only thing that will make me give this company a second look and view this horrible experience as an exception, otherwise, they are just your typical car company...Just in it for the mighty dollar regardless of how they get it!!! read more

My last trip to Vandergriff was a disappointing one. I went to get my scheduled oil change, get my battery replaced and to bring up an issue with my vehicles paint which is supposed to be covered by their ZakTek product for which I paid a hefty amount when they sold me the car. First of all, after pulling into the service bay I sat there for almost ten minutes before I was even acknowledged. I explained to the service manager what I needed and showed her the spots on my paint. She then leaves me waiting in the service bay while she goes and gets a bottle of solvent and a rag and proceeds to try to buff out the spots. The car dirty and needed a wash so when she scrubbed the solvent on the dirty surface she made the entire area she buffed really dull. I was then told to have a seat in the waiting area. I took advantage of a shuttle to get back home while my oil change was done and my battery was replaced. That is the only thing that I was pleased with in the entire experience. The shuttle driver was polite and friendly, really nice guy. I received a call just before the service department closed and told to come pick up my car. I was not offered to be picked up by my service manager, she knew I had no way to get there. I had to kindly ask and she hesitantly agreed to send the driver. After the shuttle driver came to pick me up and I went to the cash register to request my vehicle they were not able to find me in the system which was concerning. The service manager suddenly arrives and lets me know that she will have my car pulled up and that I didn't need to sign anything. She then told me that the oil change was NOT done. This is concerning because I have no documentation and no oil change or inspection that was usually provided on prior visits. When I questioned her as to why no oil change she said that my oil changes are every 10K miles, my maintenance schedule says every 5K miles. I currently have 60K miles on my vehicle. Makes me regret allowing them to add the MPP warranty plan that includes the prepaid maintenance. They seem to find ways to avoid doing their job at my peril. Same thing with ZakTek, they did nothing about the spots on my paint, she actually made it worst. read more

First day we came here to purchase a vehicle all the staff was friendly and diligent. We still ended up staying for over 5 hours but we decided to over look this due to the whole heartedly nature. We then made an appointment for 4 days later to install an auto starter, get a car wash, and finish paperwork. They said we were to pick up at 3 pm. We arrived promptly at three and went to the receptionist to call for our sales representative. We then proceeded to wait two hours with us constantly asking for a reminder to contact our sales representative. After two hours of waiting we had asked another sales representative for Assistance as well as our finances representative. They had moved our belongings far into the back lot and no one knew where any of our things were or our paperwork. We never meet with our sales representative that afternoon nor did we get a car wash. It was a very disappointing and frustrating afternoon. read more

I do not recommended this place at all! Took my money and didn't fix a thing on my car, the only thing they did right was the battery. Charged me a lot of money for nothing, took it to get a second opinion & they did more for me than this dump ever did! If I could I would give this place zero stars! read more

Short story: They were rude and unprofessional from the start, but still ended up purchasing the vehicle and turned out to have major damage. Not familiar with USAA buying service at all. Long story: I used USAA car buying service, which can limit my options, but I trust the cars/dealers under USAA/Truecar service more. I've bought my last 2 car through USAA with no problems. I drove 5 hours to this dealership to ensure I received what I wanted, with no hassle. This was a used car, but a 2017. The salesperson, Kirby Jackson, was short with us from the start. He was constantly walking away from us leaving us waiting for 5-20 minutes at a time. At times we were literally trying to find him. Maybe this is a common salesperson "I am busy" tactic, but we've never experienced it. He showed us the vehicle and I asked very specific questions because I already researched it along with the carfax. They were not up front AT ALL about the condition of the car. I continued to ask questions about the car (because it said there was an accident) , such as was there any replacements to the vehicle? No. He said he thought the front bumper and headlight were replaced. Was there any frame damage? No. Was there any major repairs? No. Do you have the report of the work that was done? No. Do you have the inspection report that your dealership did? No, but he assured me they do a complete inspection of the vehicle. The salesperson had NO idea what the USAA price guarantee paper was, so just dealing with the sale was a pain. However, I still ended up purchasing the vehicle and everyone kept telling me how much of a good "deal" it was. I was a little skeptical, but I truly put too much faith in the dealerships that USAA car buying service has to offer. Fast forward, I drove away with the car and within days I was hearing a strange noise. I didn't think it was a big deal and waited a little to long to get it checked out. I first took it to a local dealer in which they stated they recommend I bring it back to the dealer I bought it from because there is a lot of damage (frame, drivetrain etc). They seemed very concerned, so that what I did. The next day I was at Vandergriff to get it checked out. Let me just say the service department is extremely helpful and truly seem like they care. I have zero complaints about the service department from my experience. The service guy didn't even come tell me what was going on, he went straight to the sales manager and told him I should get out of this vehicle. The service department acted as I should absolutely not drive away with this car because it is too messed up and I had only had the car 2 months. The sales department insisted that since I bought "asis" that it doesn't matter how bad of a condition it is in. I have bought plenty of "asis" cars and never been screwed over so bad. I don't understand how a person/place could possibly feel comfortable selling a car that puts them and their family at risk. As-Is or not that is just bad business practice. They did over me a trade in for what they considered the car worth now (60 days after my purchase), and they didn't have my car or any car similar for the same price range. Besides that I'd still be out 5k because the trade in value is much lower, but they were trying to get me to get a loan with them instead of my USAA lender of course and they would "get me the monthly payment I wanted". I am not saying you don't have risks buying a used as-is vehicle, but at no point should a car be in a not safe condition immediately after driving off the lot, when they would of easily known these conditions considering their service department saw it right away. It's one thing to be a car salesman and trying to negotiate the highest price possible, but it's another thing to have bad service and no pride in the quality of cars you sell. read more

The staff was amazing! They did a great job informing me about when my car was done.

If it were possible I would give them no stars and warn every possible patron that they outright refuse to honor pre-owned Toyota certified platinum warranty purchasers if the car isn't a Toyota. Absolutely impossible to understand why a Toyota dealer doesn't even bother to try to help a paying customer. Do not do buisness with this company. read more

Everybody needs to buy a car at vandergriff Toyota !! From the sales staff to managers to the finance department. They were all awesome.. After going to a few dealerships in the area, I found my perfect car. I was greeted by Kole Wade, he asked me about my want and needs. Then his manager Kenny came out and welcomed us to the dealership and said that he will do everything he can to meet our needs. Then, Kole showed us a few cars.. After test driving 3 cars, we found the car of my dream.. Went back in to the dealership.. Kenny once again greeted us. Finally agreed on numbers and payment . We went into the finance department and was introduced to Duc Le .. Duc was very professional and gave us a really good deal on warranty and even lowered our interest rate. After all, we felt like we were family there.. Great job guys!! I will be buying my cars from you guys from now on and will refer everyone to Vandergriff Toyota !!! read more

This is our second purchase with Vandergriff Toyota and I was very pleased with the service we recieved with purchasing our Vehicle. Messi Morales is a great salesman and helped us tremendously. I would recommend anybody who is looking to buy to visit Messi you will not be disappointed. read more

Karl K. was very helpful and listened to all my wants and needs. Truly appreciated the patience he had with us! I am very happy with my car and would definitely recommend anyone to visit Vandergriff Toyota. read more

Bought a 2016 Prius yesterday and my sales rep, Messi Moarles, did the deal with me. Great guy! He really helped me out when negotiating the deal and I am really please with how everything turned out during the sales process and they got me out of the dealership and into my car in record time! I would highly recommend Vandergriff Toyota and if you are in the market for used car, be sure to ask for Messi. read more

I have purchased nearly 20 vehicles and have dealt with many dealerships in my lifetime . I have to thank Vandergriff Toyota for exceeding my expectations and providing a great first experience.Even though my purchase was pre owned and not a high dollar vehicle, I was treated as If I purchased an 80 thousand dollar vehicle. My sales team consisted of Shaq and Nassir. I was treated with nothing but respect from both. I found the vehicle I was interested in online. Neither gentlemen tried to steer me in another direction and they processed the sale expeditiously. Ariel in The finance dept. was also great and handled the paperwork end promptly. All three employees were professional and extremely personable and friendly. I am completely satisfied with my experience in Vandergriff and would absolutely purchase here again. Thank you all for making my purchase experience exactly what it should be. read more