This is my second time using Hercules Cleaning, and I've had a great experience both times. Their…read moreteam is very responsive and communicative throughout the entire process, and they were always quick to answer any questions I had via text. The cleaners arrived on time, were friendly and professional, and did an very thorough job from top to bottom. My polished concrete floors hadn't been mopped in quite some time, and they managed to get them looking almost brand new. I'll definitely be booking them again for future cleanings. Their service and rates are very reasonable.

I was a recurring customer and had several positive experiences early on. However, the quality of…read moreservice noticeably declined over my last few cleans, with one cleaner consistently being less thorough than previous ones. Details and areas began to be missed that previously had been handled with care. We also had a uncomfortable experience where this same cleaner told my partner to "stop making that noise" while he was laughing watching YouTube in our own home. The final straw was my most recent booking. I explicitly requested a deep clean via Yelp messaging on June 13, which was confirmed. The cleaner arrived and performed a standard monthly clean instead. When I followed up, I was told the service was scheduled based on a previous invoice I had only shared to identify my account - not to indicate the service type. I paid for a service I did not request, and no solution was provided. I will not be returning as a customer.

Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

I love everything about VIP Maids! I get the best care for my house by Maira and Alice. It took me…read morea long time to find someone reliable and also friendly and who can learn their way around quickly AND get everything done perfectly. So thank you so much to the girls and VIP Maids!! finally I also have to add that each visit is consistently top-tier, no matter what. Thanks again I'm a loyal customer.

Professional and they did a great job in cleaning and following my instructions. They took their…read moretime and did a thorough job without overstaying their time. Great team work and they were on time too.

BerryClean did an excellent job cleaning my house! I had them come do a deep clean to attack some…read moremuch neglected bathrooms and my kitchen appliances and they are sparkling! could not recommend the crew enough!

Very mediocre "deep clean". Terrible customer service. Then they charged me full price after…read morecanceling. Do not trust these guys. Update: It should not matter when the feedback comes, especially when you sign up for recurring service. You didn't clean the freezer, which I spent over an hour cleaning myself. When the next service reminder came, I sent my feedback and then and you basically questioned whether what I said was true. That's not how you treat people. You believe them. I can forgive mistakes. I cannot forgive being treated like a liar.

I've used Maids Unlimited twice now and the ladies have either been early or right on time, work…read moreeffectively, and my apartment always looks great and smells great after. Would recommend!

I really needed help cleaning my apartment since I had neglected cleaning while juggling work and…read moregraduate school. I requested a deep cleaning of my apartment. Chris, the owner, responded quickly and provided information about the cleaning services. The cleaners arrived early and cleaned my apartment very well. They were very efficient! Highly recommend.

Where/What: we live in DTLA in a 2 bed/2 bath apartment that gets fairly dusty. We also have a cat…read more Service: Luca did the best cleaning job I've ever seen. The apartment was spotless. You could almost eat off of the bathroom floors, not that I recommend that. I'd just never seen the bathroom that clean. If you can, definitely request him. Very mellow and polite guy. Also, I received a quote on Yelp for the time and price it takes to clean our place, but I ended up making the reservation by phone. The quote and actual time/cost it took were spot on.

Update: once Thiago got in touch he made it right…read more Long story short: I got a deep clean and was initially frustrated about some things. Maria in customer service was astoundingly not good. Did not acknowledge or address my concerns--In fact she was gaslighting me which was wild! As soon as it got escalated, Thiago got in touch and made it right. He offered to send cleaners back which I declined because it literally was not even that serious, the cleaners did a great job and simply ran out of time to do a couple of small things. I had honestly been reaching out for them to hear and acknowledge my concern regarding expectations around the deep clean service and how that was communicated. Again, cleaners were good.

Dinara and her colleague, Saya, were both fantastic! They were extremely professional and thorough…read morewith all the rooms and bathrooms. My husband and I booked their deep cleaning services with an add on to clean the oven and refrigerator. They managed to get rid of stains and grease that I've been struggling to scrub away, and our oven looked brand new when they were done with it! Their services were reasonably priced for the amount of work they did. I really appreciate their eye for detail and will definitely book their services again!

Dadi cleaning, highly recommend! They were prompt in their messages, quoted me a great price and…read moreservice was outstanding! Dinara came with another lady and left my home very clean. Will definitely book again!

Fantastic crew, they did a great job. Would recommend to anyone who needs a deep clean.read more

I have hired them twice and they're fantastic. I highly recommend! They clean every detail and…read morearen't overpriced!