I am so incredibly happy with the service that we received from Ms Igene Cleaning. Maria and Laura were both incredibly thorough and did an excellent job cleaning my 2000 square-foot house. I had hired them to do some cleaning on my rental property last year, and was impressed with their work that time as well. Also, the customer service is incredible. A short story - when the team was finished cleaning my house the other day, I was on a work call when they were done, so I didn't get to look at the full house before they departed. Much to my surprise, they had missed a room to be cleaned - my sunporch that often gets missed! I called the service to ask what could be done, and they sent the team back the very next day at no charge. I'm so thankful that I found this cleaning service, the price is right, and you really can't beat the service or the workmanship of the cleaners. I will absolutely be using this company for all my cleaning needs in the future. read more

We requested deep cleaning of our house as we had a house showing prior to selling the house. Dedicated team of 3 cleaners came, spent all day 9am to 5pm, cleaning the every inch of our house. Our house has never ever been this clean before! We have used their services over several years, and it's the same team of ladies (they remembered my name) who do amazing job. They may be more expensive than other services, but these people do the highest quality work. Highly recommend them read more

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Amazing team of dedicated professionals that care for your home or business. I have worked with the team at Ms. Igene for years and they are always the most respectful people who really care about their client and property. I will always be loyal to them as they are to me. Great job always! And thank you! read more

Ms Igene Services - Home Cleaning Near Me

The cleaning team did an awesome job on my home Kitchen and bathroom areas were spotless afterwards. Beds were made and all appliances and furniture was wiped Great job by the crew read more

Ms Igene did an absolutely stellar job getting my rental back to tip top shape. They spent 6+ hours doing a deep clean and the results exceeded my expectations. Marco is communicative from day 1 and even sends a feedback report on areas of concern i.e. old grout/sealant, what a nice added bonus. Great job team Ms Igene! I highly recommend them. read more

I've been working with Marc and hiring his cleaning teams at Ms. Igene Services for several years to clean my home. Marc is extremely kind, professional, responsive and helpful. The cleaning teams are also kind and professional, as well as highly effective. My home is always sparkling and clean after they visit. I have never had a negative experience working with Ms. Igene Services and highly recommend their home cleaning services! read more

I needed to have a Detailed Deep Cleaning of my house as we will be selling it soon. I contacted 3 companies and while Ms. Igene's was THE MOST expensive of the 3, I figured (mistakenly) that they would do the thorough job. I mean $525, paid up front to do a Detailed Deep Cleaning. I didn't need a regular cleaning. I wanted all the corners, nooks and crannies cleaned. What I received is 3 gals who came for, get this, 5.5 hours.I explained I didn't need a regular cleaning (vacuum, wash floors, etc.) I wanted the corners and places where regular cleaning misses. I wanted the interior of my cabinets (some were already empty) cleaned and when I saw that the gal was struggling, because I had paper towels under the dishes in the cabinets, they couldn't get the paper towels off, I told them to move on and clean other things. Needless to say, what a waste of money. Sub par work doesn't begin to cover it at a cost of $525.00. I could have got this "cleaning" at less than HALF that price. I did a cursory review once they left and you can see from the floor images and the base edge (see image) was not touched at all, I scraped my fingernail along the middle that even a decent house cleaner worth their salt would not have left this. I contacted Marc and while he was very nice, he had no explanation (nor did he ask to resolve). What he did say was "There was no way (time allotted) to have your entire home cleaned at the level of standard required for a detailed deep cleaning service." 3 gals for 5.5 hours? That is 16.5 hours of cleaning! Really? 16.5 hours of so-called "deep cleaning" and they couldn't clean the areas in the images below? So that was that. I'm out $525.00 and I guess I will either do the job myself (which is why I PAID $525 so I wouldn't have to do it myself), or I can hire a different company for less $$$. Also, to add insult to injury, I happened to move the curtains over my sink and that's when I found the broken figurine just sitting their, hiding. See image. Wow, I wouldn't have cared if they had just mentioned they happened to break it as it wasn't valuable, but instead they just hid it there. That is disgusting. So, I'm sure that the 5 star reviews posted here are sincere, however, I'm simply warning that even though I was extraordinarily SPECIFIC in what I needed, I received sub par, OVERPRICED cleaning. Buyer beware. UPDATE: Please see Ms. Igene's template response to my review. Please note, that in 16.5 hours they could have cleaned at least HALF my house to the standard for which I paid. They did NOT clean a single area in my house to that standard. read more

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We have used their cleaning service 4 times or so and I truly wouldn't trust anyone else with my family's home. Super cleaning crew, professional, efficient, polite. read more

I've been using Ms Igene for over 2 years now. They are able to clean to a standard that most services simply cannot meet. Highly recommend if you have high standards for cleaning (like I do) or are looking for a team that will be extremely thorough. read more

We've hired this company twice and both times they have done an excellent job. They arrive in the quoted time frame and finish in a timely manner as well. They are responsive and communicative. read more

Ms Igene has been our preferred service provider for our businesses cleaning needs for over 4 years. We run multiple wellness studios across the city and require a very clean and pristine environment for our guests. We trust Ms Igene with providing high quality service and going over and above the service we request. Their pricing is indicative of the value they provide and we will continue using them for our business needs. We would recommend their services to anyone looking for commercial or residential cleaning services. read more

Whichever one of your drivers was driving down Clarington Ave in Culver/palms on Tuesday Nov. 8 around 4:30pm. Give them some driving and patience lessons please. read more

This is the third company I've hired to clean my 2 bedroom /1500 sq foot apt...and this is the only company I will rehire. In the past I've dealt with quotes not being honored, things getting broken, finding dirt and mess after the cleaners have left. Ms Igene is the FIRST company to send professionals who are 1) on time, 2) clean everything - and then some, and 3) not break anything in my home! I was so happy with this service. I had the pleasure of working with Ms Vero and Ms Sandy. They were very kind, nice to my cat, and very thorough in their work. I can honestly say this is the best company I've found, and there's absolutely no reason to look elsewhere. Besides that, they were able to fit me in quickly - which as a millennial Is a prerequisite for any service Im interested in. I'm just relieved to have found people I feel good about coming back into my home. No hassle no hesitation I know what I'm in for. The price was higher than services I've used in the past but I feel it's fair since the employees are spending hours getting your home tidy. I would much rather spend more knowing people are getting paid fairly , and having a clean home, than the other option. Much appreciation to Marco who set up the service - he's very kind patient and clearly cares about both the customers and people he works with. 5 stars to Ms Igene! read more

I hired Marc and the Ms. Igene team for the first time a couple of years ago and I feel sad I haven't written a review for them until now. They are truly not only one of the best house-cleaning companies I have ever worked with, they are one of the best companies, period. They put so much care and concern into their work. I run an Airbnb and especially now during the pandemic, bookings are sporadic, very inconsistent, and even when I get a last-minute booking, the team at Ms. Igene always has availability! They're super-human! And they always do an incredible job. I have a 5-star rating on Airbnb and I know much of that has to do with how clean the place is for my guests. I recommend Ms. Igene 1000x over! read more

Over the past 5 years, Ms. Igene has cleaned my condo in Hermosa Beach, CA. Marc, Sandra, and their team consistently provide excellent service. They do a thorough job of cleaning your home and the team is on time and on schedule. They also communicate with you via text or phone. I highly recommend Ms. Igene cleaning services! read more

Follow up- Marc had the audacity to call my husband after my review, which created more complications as he was trying to save his own ass and the work my husband has contracted with him. I stand by my statement, that unless you are a man with deep pockets, don't waste your time with this company or any of his affiliates. Absolutely not. This is my third time around with this company. 1st time we requested a deep clean. 4 people came...and Marc. What a jerk. He's patronizing and misogynistic. He referred to the cleaners as, "his girls" which I suppose could be interpreted as a term of endearment however, we were having work done at the house and he refused to acknowledge me, rather he told me he would only be speaking with my husband's assistant, who happens to be a man. It was my house and I was paying him. It was a nightmare. Marc offered additional help with moving. He provided 2 men who also refused to acknowledge my existence. I asked if they would help me move a couple of items to the curb for pickup and they shrugged and walked away. I had to drag them to the curb, despite them being hired to help me move. After "his girls" were finished, I legitimately couldn't tell they had even been there. The ceiling fan blades were still coated in dirt. The light switches were filthy. As was the microwave. They weren't asked to do any flooring as we were having it changed. Back to the movers, they were to move things into storage while the floor was replaced. I can't even begin to tell you what a hack job they did. Zero organization. I can't find anything. There's furniture piled on top of bags. The beds are buried somewhere. Things are broken. I'm having to hire an additional company to move things out and reorganize. I was dumb enough to give them another chance. I thought it would be ok since the house was mostly empty and I wanted someone to show up quickly. All that remained in the house was the kitchen which is staying as is and one of the beds/bath also staying. My senior mother is living in the house. Living and dining empty with the exception of a few boxes and a hutch. The following day we had movers scheduled to bring in the rest of her things but we had to cancel due the house still not cleaned. Perhaps it was a language barrier but I told them what I needed. Clean the kitchen and floors. Dust and cobwebs needed to come down. I'll admit, it was a bit Haunted Mansion dusty. I needed help with the dishes if they were willing. Windows. Apparently they called Marc because after 20 minutes one of the cleaners came in to the room I was working on and told me they weren't going to clean because the house wasn't completely empty and they only clean empty houses and call them when the house was empty. But if I wanted to, I could pay them to help me pack. I don't even know what that means. Again, maybe it's a language barrier. Maybe I didn't communicate well enough what I needed. I tried. My mother is moving into the house, not moving out. This is as empty as it's going to get. I'd like to give them the benefit of the doubt but this was the 3rd strike and I'm all out of f*cks. Don't waste your time like they've wasted mine. This entire experience has cost me a ridiculous amount of money between paying them for a job that was done poorly and/or not at all and then paying people to fix it and get the job actually done. FYI I paid over $1500 for the 1st job to do a deep cleaning. We all knew it was a big job which is why I thought with the hefty price tag, it would be done in a satisfactory. The cleaning was indecipherable. I rarely review and when I do, it's because someone has gone above and beyond and should be recognized. But this experience was so horrible, I hoped I could save another from my misery. And Marc, as I see you typically respond to the reviews, save my time and yours by shutting your sycophantic mouth for once. It's insincere and performative and frankly, it's insulting. I've heard enough nonsense from you in this lifetime and the next. read more

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Ms Igene is an amazing company. mark one of the owners is so OCD that all the maids really clean so we'll! I couldn't believe how much work they did in a short amount of time. They have 20 crews so they were able to accommodate a last minute construction cleaning for a tenant I had moving in. Mark said they also do air bnb cleanings, for me I need a lot of move in deep cleaning. Highly recommend read more

I was hesitant to allow a service to clean my house, but I was too busy to handle it on my own, so I turned to Ms. Igene services. I am beyond pleased with the professional communication and pricing. I ended up paying $120 for 1100 sq. ft. and 2+ hours, and the cleaners stayed until they were certain the home was clean. The cleaners were very thorough in cleaning the restroom, kitchen, living area, and bedroom. I was very pleased with their service, follow up, and how long the cleanliness has persisted. Thank you! read more

Amazing! Laura & Veronica are house cleaning dynamos! They did Everything- top to bottom of our 2 bedroom house with pets (fur and dustballs around the house) with such attention to detail. They could probably find a tiny crumb hidden under the couch! And they work at lightening speed, too. Sandy, who usually comes, even lovingly takes care of my plants that had some stuff on and in between their leaves. These ladies did everything and did not miss a thing and were so pleasant too. Marc, the owner proprietor of this family owned professional business is in easy and regular communication with you to make sure your needs are met and that you are happy with the service. Plus they are a great deal compared to other housekeeping services. We have used other housekeeping services but never really been thrilled with them. We are thrilled now. My husband is excited to have Ms Igene's crew come again! Give them a try....you will be glad you did! read more

Great company. Very reliable, They get the job done on time. Very important for our airbnb Never got a complaint. Very happy.

Ms. Igene Services exceeded our expectations. They are so professional and kind and not to mention they did a great job! They cleaned our newly renovated home thoroughly. Highly recommend them and we will be using them regularly! Thanks again!! read more

I 100% recommend Ms. Igene Services. My apartment is sparkling clean. I have had problems with many cleaning companies in the past. Look no further, you will be happy you hired them. Making the appointment was easy and Marc was a pleasure to coordinate the cleaning. I finally found a company that can meet my standards of clean. Great job! read more

Absolutely amazing customer service, cleaning, and an overall fantastic experience. I had some special requests that were all accommodated and they were responsive and did the job perfectly. This is a fantastic company that really understands how to clean and I could not be happier. This is a world class maid service and deserves every single five star reviews. I'll be having them back and our apartment looks cleaner than the first time we moved in. The absolute best. read more

I requested service for a weekday evening. I called to confirm and spoke with Marc. I later received a detailed text confirming all the information. On the day of the service I received an additional text telling me who would be coming over and I was very impressed. Sandy and Mary were on time, courteous, detail-oriented and friendly! I requested all the common areas and one small bedroom to be cleaned and wow what a difference. I am happy that I tried the cleaning service because I'm going to schedule cleaning more often. It feels great to have a spiffy home. The dishes were washed and put away, everything scrubbed, mirrors glistening and when they took out the traah they refilled using their own bags. In fact, they used all their own products! I highly recommend Ms. Igene cleaning services. A professional and reliable cleaning service. read more

Amazing job! I love this company. The owner himself called and texted me with all the info. Immediately after the service, the owner called again just to make sure everything went well. Who does that! He does, and it shows what a great company they really are. Everything on the site is also super clear, is detailed and straight forward. The only confusion I had was a four hour service with 2 cleaners doesn't mean 2 cleaners will clean for 4 hours...it means each person will clean for 2 hours total. That is 2 cleaners x 2 hours = a 4 hours equivalent of cleaning. And boy do they clean! I had a deep clean after we fumigated our house. They send 3 cleaners for 3 hours and they worked non stop, even staying 30 min extra to finish a few things. They wiped down walls, baseboards, vacuumed, mopped, cleaned the toilet and tub, all surfaces like desks and dressers, wiped down fronts of kitchen cabinets, ceiling fans and even put the clean dishes I had washed earlier, away! I told them they didn't have to make the beds because I was going to strip and wash all bedding and when I walked it after they left...they had stripped all the beds for me and left it all in the laundry room! Amazing, amazing, amazing. Just be careful talking to the owner Marco, he is so personable and nice you'll talk to him all day! I am so happy with the service that I am trying to convince my husband to let me keep them on as a weekly or month service. Thanks again, you guys are the best! read more

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Absolutely five star service without a doubt. This company is professional and their price is competitive. Not only that, but I managed to get an appointment on Mother's Day in less than 48 hours (thanks for dealing with me Marc)! Ms. Beth and Ms. Sandy were on time, professional, fast and entered with a smile and left with a smile. They were detailed and only spent 3 hours on a 3 bedroom 2 bathroom home including the fine details like cleaning my appliances and making sure to leave each nook and cranny spotless. I will hire from Ms. Igene again. It's clear now why everyone else has high ratings here too and now I know for myself! read more

I have been meaning to write this review for Marco, Ms. Sandy, and their team for a while now, and I am finally getting to it! I found Marco via yelp and contacted him before we moved to our home. We had renovated the house for 3 months and it needed a deep, deep clean. Marco stood out from his competitors from our initial conversation. He took the time to inquire about our home and our needs. He even explained what type of cleaning supplies to use for our hardwood floor! We were on the phone for about half an hour, and I knew that integrity and hard-work are a priority for Marco! His team arrived on the day of our move and did an AMAZING job. Within 5 hours the house went from post-construction site to move-in condition!! We were beyond thrilled and grateful for their hard work. I just now hired the team again (I haven't used any other company since), and they once again exceeded our expectations! The team did not overlook one single corner of our home (with a dog and a cat), and it now looks spotless!!! It is wonderful to work with a trustworthy team, to know they are genuinely hardworking, and that they are professional. Thank you and many blessings to you all! read more

A really great experience from start to finish and very reasonably priced. Marco, Sandy and Mila were on time, professional and willing to work with me on a few special requests I had around the house. Having never had a cleaning service come in before, I wasn't sure what to expect but it's easy to see why other people have them on a regular basis, especially Ms. Igene. We'll absolutely have them back! read more

Absolutely the best cleaners hands down. If you're looking for cleaners to go the extra mile, it's them. I have quartz countertops and hardwood floors I was a bit nervous about the products and care they'd use, but they rocked my world. So. Hard. I even signed up for service twice a month. They definitely have me as a loyal customer. read more

Ms Igene Services - Moving back home is awesome when you start like this! - Home Cleaning Near Me

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Update: I see the response from the owner claiming I never used them but I did, it was just booked under my boyfriends name who I live with. Obviously I wouldn't leave a review if I hadn't had them clean my apartment. Really expensive and a very subpar cleaning job. Many areas missed. I definitely won't be using them again, even though they were convenient and allowed me to schedule just 24 hours in read more

I had the absolute BEST experience with Ms Igene Services. Marc is an exceptional communicator and answered all my questions as well as stayed in touch with me while the crew of 3 AMAZING women helped bring our house back to a squeaky shiny home. Every surface, every book, everything was touched and now sparkles. I HIGHLY recommend Ms Igene Services. read more

Ms. Igene is great! We used them multiple times, although every once in a while there was a minor issue they always more than made up for it (without us asking or being upset!) This review is disappointing for me to write as Ms. Igene who was my trusted cleaners now no longer will serve us, as they didn't feel they could get our property right. This came out of the blue and was shocking. I'd recommend Ms. Igene, but know that, something good can come to an end and leave you very puzzled. read more

I had my apartment cleaned last week by Ms. Igene services. From sending a quote to completion of service I was very impressed with the professionalism and level of communication offered! I even messed up confirmed the wrong address but the team reached out and still gave me my full cleaning time even though the delay was 100% my fault. My one bedroom apt was sparkling! I will use them again in the future. read more

Very professional and thorough. Cleaned things I wasn't expecting to be cleaned, which is a good thing. I'm hoping a similar level of dedication and pride in their work will carry on with our weekly cleanings. Now I have more time for life, which will probably be spent sitting in traffic. read more

Pretty awful. First they kept texting to ask if it was alright to push back our appointment time to later, and again, later. To compensate for the multiple reschedulings they offered an extra half hour of cleaning. For us this was fine as we had no other plans but I can imagine it being a nuisance for most because you would need to constantly adjust your schedule. Second and more importantly, their service and end product was worth a fraction of what they charged. Between 2 ladies and 2.5 hours to clean a small 1 bedroom apartment, I would think we'd at least be getting a clean place to return to... not sure they actually utilized the extra half hour or even most of the first 2 hours to clean. Of course we made the mistake of tipping them without looking around. It was only after they left that we realized... the shelves were covered in dust, the bed frame covered in hair, and none of the closets had even been opened. The very least they could have done was vacuum. So expect not even a superficial clean from Ms. Igene, at a very high cost, and with potential UN-punctuality. read more

I can not say enough good things about Marco and his crew. Last week we had them come out to do a deep clean of half of our home and we were very impressed. Today they came back and did the other half of our home, and I don't​ think I have ever seen it, smelled it, or felt it this clean since we moved in. The job that these wonderful ladies did, and the extreme​ care that they take in cleaning is impeccable​, it helps that they are all extremely​ personable as well. I would highly​ recommend Ms. Igenes services, ​and we would trust them in our home anytime. Thank you so much for the phenomenal job you all did, we couldn't​ be happier! read more

Marco and his team at Ms Igene Services were amazing! My place looks clean and beautiful after their hard work! Marco was prompt and courteous in his communication, and the entire process was so simple and affordable as well. I highly recommend their services and I look forward to hiring them again. Thank you, Marco and everyone at Ms Igene Services! read more

I had a move out cleaning scheduled with another company for 1 PM the day before my walk-through with my landlord. That company never showed, never called, nothing. So while panicking, I called Ms. Igene Services. A very nice man answered the phone and said he could get two cleaners there by 8 AM the next morning. My walkthrough was scheduled for 1 PM. I have never seen my apartment that clean before. It was spotless. I have no idea how they got the fridge that clean, the ceiling fans were amazingly sparkly, they got the dust bunnies off the walls, the crown molding was beautiful, I mean it was above and beyond. My landlord walked through with me right after they were done and he was so happy. He said he could just rent the apartment the way it was. My only complaint was I wish they cleaned my new place so I could enjoy it! I'm setting up a cleaning for the new place as soon as I unpack! I have now found my new cleaners. I am calling these people all the time. So professional, so personable, and so very, very good. read more

As others have mentioned, the communication is fantastic and everyone was very kind. The cleaning itself was by far the most thorough of any cleaning service we've used in the past. Definitely recommend. read more

Ms Igene was hired to clean my house three times with declining results each time. The first time all the assigned areas were cleaned well. The second and third times the results were mediocre to poor: Entry floor was still dirty when they left, no dusting, no windows (I paid extra for windows) no thorough cleaning of three bathrooms. I had to do it all myself afterwards. What did they do here for 3 hours? I think they do not want repeat business-they just want to collect their $350 fee without working too hard and go on to the next customer. AVOID. read more