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    Vans

    3.5 (27 reviews)
    Open 10:00 am - 9:00 pm

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    Yee W.

    Came here from out of town on a Sunday afternoon and it was jam packed full of customers and employees. I thought there was a sale or something but it was probably back to school shopping. Tristian saw me looking around and past people heads trying to see their selections of Van's & asked if I needed help. There was so many people in there, I couldn't even walk to take a look at the shoes. After I decided on which two pairs to try, I asked Tristan for his opinion about the styles and sizes. I found an open spot to sit and wait. There was 5 or 6 people writing down sizes and grabbing shoes for everyone. They were fast and efficient.. the crowd started to die down and the lines for the registers was shorter too. As I tried the two pairs Tristan bought out, another employee named Bre came to check on me. She was really nice and sweet. Bre helped me get another size and laced them for me as well. Turns out she was wearing the exact same pair I was interested in. Although it was super busy and crazy, I really appreciated Tristan and Bre for looking out for me. Tristan was one of the managers and I can see why! Amazing service, honest and very helpful. Bre was thoughtful and wonderful. THIS IS THE BEST EXPERIENCE at a Van's store ever. I left with my first pair of Van's :)

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    Kent W.

    I really liked this Vans store! The staff was very nice and helpful. They immediately came up to my group and explained all their deals and prices. The staff was constantly readily available and I really liked that. The store was a little cramped and Vans are on the more pricey side as always, but it's a very nice store! I would recommend it for everyone to check out.

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    6 months ago

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    Vans

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    9 months ago

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    2 years ago

    Great customer service. Employees went out of their way to find exactly what I was looking for.

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    4 years ago

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    7 years ago

    I love Vans they have good quality stuff but it is kind of expensive.I love there shoes and clothes.

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    Ask the Community - Vans

    Review Highlights - Vans

    Cici was awesome helped us and I got the last pair of pink Vans in size 8 thank you so much for finding them for me.

    Mentioned in 3 reviews

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    Zara

    Zara

    2.1
    (18 reviews)
    0.1 mi

    Brea Mall Zara. One of the nicest locations I have been to…read more Clean, organized, friendly staff and most of the store was 30% off. Self checkout so checking out is a breeze.

    Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

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    Zara
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    COSMOTOG

    COSMOTOG

    4.4
    (14 reviews)
    1.3 mi
    $$$

    I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

    Got myself a pair of Levis Vintage, NBs, & Ray Bans for Father's Day. Cool boutique. Calm…read moreambiance, clean look with typical size for a boutique with slender, long look like shops in SoHo, NYC. But It extends far in the back worth seeing. Great selective brands with prices varying depending on what from alittle under $50 ~ $1000 per item. The girl mentioned Rag & Bone, Reigning Champ and Claire Vivier? Comin this summer. I guess if you like shops like Ron Herman or Unionmade w/o the far drive up, this is the shop!

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    ALO

    ALO

    2.3
    (38 reviews)
    0.0 mi

    Every now and then, you come across one of the truly good ones. In this case, it was an amazing…read morestore manager--MJ at ALO. I called ahead because I needed help with an item, and before I made the long trip to Brea, MJ assured me they had what I needed and even placed it on hold for me. When I arrived, MJ was at the front of the store warmly welcoming customers. Within moments, she was on her headset requesting my item, verified my original purchase, and completed my exchange quickly and seamlessly. The entire process was effortless. Before I left, her staff took a few minutes to tell us about an upcoming event and even introduced us to a lotion they recommended. I'm glad they did--it worked great with my skin! Thank you, MJ, for what may have seemed like routine customer service to you, but truly felt like going above and beyond to me. Your professionalism, kindness, and attention to detail made a lasting impression. Your team is fortunate to have such a great leader, and it definitely shows in the level of service throughout the store.

    This was originally a complaint I sent through email, but after reading the reviews here from…read moreothers who had the same experience I did, I felt that my complaint should also be posted here. I just want to express my disappointment regarding the poor customer service I experienced at your Brea Mall location. I placed an order during your Aloversary event and was not aware there was a limited pickup window. I work graveyard shifts five days a week at a hospital, so I do not always have the time to constantly check my emails. What upset me most was the way your staff at the Brea Mall location approached me about the situation. I felt the interaction was rude, discriminatory, and lacking compassion. Unfortunately, this is not the first negative experience I've had at this location. I hope your staff can be trained to approach customers with more kindness, professionalism, and understanding. As someone who works in healthcare, I make it a point to treat every patient equally and respectfully, regardless of their circumstances.

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    Nordstrom Rack

    Nordstrom Rack

    3.2
    (233 reviews)
    0.9 mi
    $$

    For years, I found Nordstrom Rack overwhelming because of its size and selection. This time, I went…read morein with a strategy: I focused only on tops and shopped only the XS section, working my way through one rack at a time. In about an hour, I pulled around 18 pieces to try on and found several great additions to my summer wardrobe while staying within my budget. The only frustration was that many items in the XS section were mixed with M, L, and other sizes, making it a little harder to shop efficiently. The associates at the register were friendly and professional, and they listened when I shared feedback about the loud music in the fitting rooms. Overall, I'm glad I finally found a shopping method that works for me. What used to feel intimidating now feels manageable, and I left with some wonderful pieces for my summer wardrobe.

    A decent Nordstrom Rack location in the area. They have a pretty good stock of things here at…read moredecent prices. I was looking more for shoes at my recent visit, but didn't find a very good variety of suitable work shoes. For some reason, this shop has a lot of athletic shoes...like almost two aisles of them. So, at least I know where to come to for sneakers. Maybe it's just the season right now, but they didn't seem to have the full variety stock of things. Wasn't too impressed this time around, maybe I'll have to come back sometime to see what's new. Hopefully there's more things to find here. Parking was easy, lots of parking up front.

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    Nordstrom Rack
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    Vans - shoes - Updated July 2026

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