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    Vape City

    5.0 (1 review)
    Open Open 24 hours

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    2 days ago

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    Ali S.

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    Civil Vapes

    Civil Vapes

    4.1
    (8 reviews)
    0.0 mi
    $$

    There's quite a few vape shops around, huh? Civil Vapes caught my attention in the past due to its…read morelocation but haven't been able to take a look until now. First thing I see coming thru the door: "Write us a review on Yelp for 20% off" handwritten on chalkboard sign Blatant violation of Yelp rules/regulation. I must admit, the impression given was most unfavorable. If you have to pay for a good review there must be real problems. *I took photos of the sign and will send to proper Yelper(s). I will currently skip posting here as it may have been done without knowledge of the owner/manager* The other fault I noted was that the employee seemed to not have time to assist me. He was very busy gossiping (lack of a better word) about his "followers" on his social media. Additionally there were words used that really had no place being used at work. Upon being available, this employee proceeded to notice me. I will give him positive points on knowing the selection of juices they carry. Cancelling this out in full was the fact that the one I sampled was a mixed into whatever was before. Couldn't even begin to say what it was. This made me skip buying the coils I needed.

    This review is based on two visits to the shop within a two week period…read more The first visit I was in the area and was low on juice so I thought I would come in and check it out. I loved the displays and immediately noticed what a nice selection of products carried and the long wall of e-juice was impressive and contained a good well stocked inventory of choices. I also noticed the large chalk board easel advertising 20% off for writing a Yelp review. I didn't ask about the details because asking and compensating (discount) are against Yelp's content guidelines. https://biz.yelp.com/support/review_solicitation I asked the clerk to see the menu or list of products carried so I could find a few that that I wanted to try. I was told they lost the menu and didn't have anything written to look at. I recognized some of the brands and some were new to me but unfortunately there was not even a list so I had to rely on the staff to help and tried to explain what flavors I liked. He couldn't find or suggest anything and eventually offered something that he thought I would like. I was generally satisfied with my purchase but still felt like if a had a list I could have found something better. On my second visit I brought my wife with because she wanted to try something new and still no menu and were told the iPad with the menu was broken. Same frustrating experience yet we were the only ones in the store and the clerk seemed more interested in his cell phone conversation about his Instagram account and the free samples he was getting. Overall it was a nice shop but the staff is kind of immature and more concerned with the cloud blowing scene and their social media followers than educating, and helping their customers.

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    Civil Vapes
    Civil Vapes
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    So good!!
    Smoke Alley

    Smoke Alley

    4.3
    (54 reviews)
    1.8 mi
    $$

    Clair deserve five starts. She's very sweet, & welcoming…read more DO NOT GET YOUR SPECTRUM QUICK FIX PLUS 6.3 from here!!!!! Either they all are outdated, been tampered with, or just bad! I bought two with hopes to use them, and BOTH of the two that I bought were defective! When I called to let them know, the male (unknown name) was very rude, and He really didn't care to hear what I had to say. They gave a no return, no exchange policy that's really bummy, because The price of the things I needed sure was unbelievably low quality, or outdated/unusable. DO NOT COME HERE FOR QUICK FIX!!!!

    If you're going here for the 10% off one item check-in, don't go. I was told that it could not be…read morehonored, even though it was on their Yelp page. The employees told me that even if they wanted to, there was no way to select it from their dropdown menu of premade discounts. To back this up, an employee turned the computer around and showed me the list of premade discounts with the first one reading: "10% off with valid reason." ???? When I pointed it out and told her that the deal on their validated Yelp page seemed like a pretty valid reason, I was told that it was not. Another employee then tried to mansplain business and bottom lines to me. ??? Yes, I do understand that a business must make its bottom line, and that means making sure marketing initiatives are in line with that bottom line. It also kind of seemed like the employees didn't understand what the Yelp discount was. I was met with a slew of questions like "but that's on your Yelp account," unable to understand that the offer is displayed on everybody's Yelp. I was told that 1. The owner gets really mad if they allow 10% discounts 2. The owner controls the Yelp page. ???? In my mind, that meant that the owner would know about the Yelp discount, right? But I guess it wasn't communicated to the employees? I'm not sure, but it sounds like not a lot of top-down communication is happening, leaving the customers SOL. I even emailed the owner using the store's business email, and I received no response. It just kind of hurt my head dealing with these folks. And honestly, I only purchased the item because the saleswoman (Lauren) was so nice; it wasn't even the color I wanted which made all of this even more painful. The last thing I want to say is that while the employee tried to explain business principles to wittle ol me, I should have probably explained marketing to him, and detailed that a bad customer experience and a bad review is going to lose a lot more money than the 10% offer I was trying to redeem.

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    4/20 Giveaways, Raffle, Vape Tricks Contest and Specials :)
    4/20 Giveaways, Raffle, Vape Tricks Contest and Specials :)
    Smoke Alley
    @smokealley #elevateyourexperience #juulvapor #juulmoment #switchtojuul #smokeshop #vape #vapeshops #vapfam #houston #texas

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    @smokealley #elevateyourexperience #juulvapor #juulmoment #switchtojuul #smokeshop #vape #vapeshops #vapfam #houston #texas

    Vape City - headshops - Updated June 2026

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