After another "interview" I am scheduled for the right procedure and must say the staff here are…read moreall quick to smile if you give them the opportunity. That is a quality I feel speaks volumes for a staff dealing with high volume turnovers. All I can say is ask pointed questions about what procedure you are best suited for at your initial "interview". What happened in my case with communication break down was not explained to me nor do I care. That is the office managers job and I hope he or she is paying attention as it does need improvement from my point of view. 4 stars is for dealing with support staff overall so far and I hope to be able to increase that to 5 after actual medical procedure and follow up.

Don't use this place. Was scheduled for surgery. Got there wait get called and was told dr…read moreoverbooked. Go home was told to come back next day. Get taken to the back iv put in. 3 and a half ours later get told it'll be atleast another 11/2 hours. Got up and walked out. Treat there patients with no respect

I want to HIGHLY recommend the Cleveland Clinic at 3131 La Canada, if you ever find yourself in…read moreneed of a Urologist. I have been a patient there for 6 months and Dr. Laurie Larson and Dr. Scott Slavis have both been amazing. In fact the entire staff, reception, nurses, schedulers, techs - EVERYONE has been compassionate, caring, understanding, patient and willing to listen. All the while they have maintained a level of professionalism needed to instill the confidence that I have in them today. I have never been left in the waiting room for longer that 10 minutes and just today had to wait for Dr Slavis for only 5 minutes and he actually apologized. Lol I'm scheduled for surgery on Tuesday and I have no doubt that everything will go well with the experienced, confident Dr. Slavis doing the procedure.

Avoid this runaround! We tried to have an appointment with this guy but got Christina clignett…read more While her initial impression was nice, there was no referral given which was the point of the exam. The real joke is that she had a student accompanying her. I'm sure the follow paperwork portion was omitted from the training. Our friend who recommended this "place" was embarrassed to hear her recommendation was a flop. And Scott, if you would like to talk with me, please call, I won't put on hold.

I went to the ER on Sunday and I was catheterized. I called for an appointment today and the…read moresoonest they had was December 4. I can't wait that long. The catheter needs to be removed by Wednesday and I need to have avoiding test to see if I can urinate on my own. That's ridiculous. I've been seeing Dr. Zomick. For a few years and that's how I'm treated. I should've known a few years ago. I was asked if I wanted to self catheterize I said yes, thinking that I would be taught how to do it instead I was given a bag full of catheters by a nurse the nurse said sorry we only have these long ones and then I was showed the door. No teaching me how to catheterize nothing I should've known then to find a new urologist. Yes if I could give a zero I would.

I am a long term patient at this facility. I have my annual appointment every January. I had an…read moreappointment scheduled for January 26 at the Pecos location. I showed up a few minutes early only to find the office closed and a note on the door that they had moved to Cactus Avenue. I hurried over to the new location , went to the desk only to be told I had no appointment. I asked if they had the lab results that they had requested two weeks earlier and they said yes. I said why would you request labs if I didn't have an appointment. No answer. I also said why was I never notified that the office had moved several months earlier. Again, no answer. When I got home I pulled out my appointment card, and yes, I did have an appointment scheduled for January 26, 2026 at 10:15 am. Totally pissed off at this point and I'm not sure I will continue to use this practice.

I've been to see a lot of urologists. A lot…read more I'm not a fan of male doctors, but it seems that most of the urologists or kidney specialists in this town are men. I attempted several times to set up an appointment or consultation using the web form on the website, and never received anything...not a call or an email. I called on Thursday, after noon, and was able to schedule an appointment for Monday. When I arrived, the staff was polite, and quiet. The paperwork was a bit much...I was literally filling in paperwork for a half an hour, but I understand that new doctors need to get information. The nurse was nice, and made me feel comfortable while I was getting my bladder ultrasound done. Dr. Kaplan was nice. He seemed a little abrasive at first, but later it seemed he was more...appalled at the fact that previous doctors hadn't done much to help me. He's the first urologist to offer me a preventative antibiotic, since I get frequent UTIs. I'm not 100% sold on taking an antibiotic every day, just because of super bugs, etc, but at least he offered. No other doctor has done that. He's also the first to offer me a medication to help with the other bladder issues I've been having, that are starting to cause problems with my job. His office staff filled in paperwork for me, for help with work. The woman I worked with was absolutely wonderful. I like the office. I'm not in love with them yet, but I'm always VERY cautious about feeling out doctors and their staff. I have a follow up appointment next month, so we'll see how they do then, too.

I went to Dr. Kaplan in 2010 for a bladder lift. The office, the girls are rude.... they snap at…read moreyou and never call back... But Dr. Kaplan is the Best! He could be curt and short, but I would be too if I had a staff like his. It's been 10 years since my lift and I have to tell you, I sent some of my friends there to get their bladder lifted and they did. Dr. Kaplan is an incredible doctor and myself and all my friends are very happy. No infections, no problems, I had it done on a Saturday morning and went in for a check up Monday morning. Healed perfectly and in 2020 I'm a happy camper. I'm very happy that Dr. Kaplan is practicing again. I will definitely be going back. And I will let people know he's back.. Best Dr. in Vegas! Glad you're back Dr. Kaplan..

Not impressed. When I checked in, the lady at the counter said " your appointment is at ...., you…read moreonly have 10 minutes to complete the paperwork" (I thought that was a bit rude) so I completed the paperwork in less than ten minutes and then waited an hour before seeing the doctor. Dr McCraw was great and we had a good conversation. He said he was going to order a CT scan for my kidney stones. At check out, the lady said she hadn't receive the order yet, but he would be sending it do SDMI. (this was over 2 weeks ago) SDMI still has not received the order. I have called the office twice and left voice messages, and my calls have not been returned.

Tried to ask for help with a health concern that has been going on for a while now and Dr. Russon…read morewas rude, condescending, and unprofessional. Go to any other physician or urology group if you're looking for help with your health.

They wanted me to take a PSA test. They never sent the order. There is no way to contact them…read moreabout appointments except by phone which they never answer. TERRIBLE SERVICE! I cannot get through to them except once where I told them about the fact that they did not order the test. They told me that someone would be contacting me from their "Patient Advocacy Department". Some department! It's been almost a week and no call. I will be asking my Primary Care Doc to refer me to another Urology Clinic that actually cares about their patients. Don't waste your time with this clinic, unless you may die from prostate cancer before they ignore you to death.

My PSA was not coded correctly and Labcorp is billing me. Medicare says I qualify. I called Dr…read more Steinkohl's office and the woman said thT they would resend it with correct billing code. Nobody will answer or return my phone calls. At Labcorp or Dr.Steinkohl's office told me they would recode it and send it to Labcorp. What's wrong with his billing department? It was ordered by my doctor's orders.

Due to the Urologist I had been going to for 6 years for cancer not taking my insurance anymore, I…read morewas referred to Las Vegas Urology and Dr Russon. What a breath of fresh air. All the staff I came into contact were friendly and very helpful. Dr Russon was beyond kind, understanding and patient. He wasn't rushed, taking the time to really listen to me, offering sound, good advice. Dr Russon took the time to make sure I was comfortable during the procedure. The Assistant was kind and also made sure I was doing ok during every step of my visit. I truly appreciate medical providers like this group

Telephone service you guys never answer your phones, I hardly ever get to see the doctor. I have a…read morebladder cancer and it's very hard to reach somebody and they rarely return your calls.

I am writing this review while 38 weeks pregnant with our first baby girl, and we are beyond…read moregrateful to Green Valley Fertility Partners and Dr. Fisch. If you are looking for an excellent fertility doctor, please look no further. My husband and I did not start trying until I turned 39, so we expected an uphill battle. But from the very beginning, we felt that we were in the best possible hands with Dr. Fisch and his wonderful team. One of the biggest benefits of going to a smaller clinic with one reproductive fertility doctor is the attentive, individualized care. Dr. Fisch and his staff became familiar with us and our fertility journey very quickly. He personally performed our appointments, ultrasounds, and all required procedures, and at the end of each appointment, he always took the time to answer all of our questions -- often before we even asked them. He was knowledgeable, reassuring, and always had an answer for us. I truly felt cared for and like I was a priority. Dr. Fisch is attentive, detail-oriented, compassionate, and incredibly personable. He called us from his cell phone many times, which meant so much to us during such an emotional process. Fertility treatment can feel overwhelming and invasive, but Dr. Fisch and his entire staff -- including the nurses and anesthesiologists -- always did everything they could to make me feel comfortable and supported. In addition to his excellent medical skills, Dr. Fisch has an incredible bedside manner. He is kind, friendly, patient, and genuinely supportive. He and his wife, Melissa, made me feel like I was more than just a patient. We also loved the front office staff and nurses. Everyone was so sweet, helpful, and supportive with our appointments. Joanna was always there to answer our questions and help ease our concerns, and we are so grateful for her kindness and support. We cannot say enough good things about Green Valley Fertility Partners, Dr. Fisch, and the entire team. Thanks to them, we are now preparing to welcome our baby girl, and we will always be thankful for the care we received. And, of course, when the time is right, we hope to come back and try for a little brother.

This is the very best clinic in Vegas. Everybody from the front desk staff, coordinators, nurses,…read moredoctors, phlebotomists, everyone; is so very incredibly kind and professional. I got treated like a person in every interaction and not like a faceless patient record with every interaction. I switched to this to Green Valley Fertility Partners from another local clinic. I wish I started here first. My initial experience would have been so much better. I got pregnant on my first IVF round at this clinic. I'm coming back for our next pregnancy. If I could give 6 stars I would.

These one star reviews are blowing my mind. This is our second time coming to Dr. Feng (first time…read morewas for our baby's circumcision and this second time was for a referral by the pediatrician as a precaution). All of the staff members we encountered (both visits) were welcoming and friendly. Dr. Feng was very polite and professional as well. He gets right to the point and is clear with his explanations and answered all of our questions and concerns. I would definitely recommend his practice.

Dr Feng is AWESOME! He is very good with children and very informative before and after surgery…read more The office did follow up right after. Dr. Feng is very detail oriented and he made sure everything went well as far as healing. I highly recommend choosing Dr Feng.

She is a good doctor but unfortunately her staff who schedule sucks. Time and time again have had…read moremy appointments canceled after confirming appointment. Sad that children suffer just because of scheduling mishaps and this happens all time.

clare Close is extremely rude and very ignorant. She medically misdiagnosed my son . we had kidney…read morestones in March at a 6 mm in June she still hadn't taken them out . all she cares about is running a bunch of test for no reason . She denied my son medical care at SunRise Children Hospital his kidney stone was at 9.45 mm . he was double over in pain . Because of her ignorance my son went septic , medical shock , also a secondary infection. The stone broke off he had a massive UTI and was back up he was ambulance over to UMC . She even misdiagnosed his kidney stone . My son know has a over attack bladder because of her my son was on the verge of renal failure because of her lack of care .Her patients are actually leaving because of the lack of care and going to another doctor.