My dog is a patient here at Huron, she sees Dr. Evans. We've been at Huron for 6 years now and I…read moredon't picture myself going anywhere else for my pets. I appreciate the divided lounge for cats and dogs, and the friendliness of the front desk staff. You can tell that the people that work here love animals. My dog is a little nervous but they are so kind to her and give her pets and treats to make her comfortable. Also, this location is super clean. No fur balls on the floor, the reception area looks like it's cleaned daily. I also appreciate how much bigger the new clinic is compared to the old one on beacon street.

I've been going to Huron for nearly 20 years, visiting both locations, even before Dr. Ulrich…read morebecame the owner. He's by far the best vet, and his associates, front office staff, and techs are just as amazing. He's a true cat whisperer--attentive, patient, and never makes me feel rushed, and my cats can feel his love and care. When it comes to the hardest decision any pet parent has to make, he and his team approach it with remarkable compassion.

If you have a large breed dog, avoid at all costs. The vet will quickly label your dog aggressive…read moreif they are and I quote "German Shepards, Pitbulls, Rottweiler, Labrador Retreives are protective aggressive breeds that will maul your face off ." God forbid your dog bark, the vet will instantly clam up and become terrified while faulting you and saying your dog is dangerously under trained. Not something you would expect from a place that literally is meant to treat dogs. Be prepared to be scolded about your choice of dog breed though you're paying for a service. Honestly, don't walk, RUN the opposite way. Any vet that labels a "breed" aggressive clearly hasn't no business in the industry. Any animal or person can be aggressive if you push the right buttons. ***EDIT: Obviously, based on the above it is clearly to be concluded that I had no intention of bringing my dog back here. However, Dr.Buckley found it a necessity to e-mail me to scold me further for leaving my honest review. Clearly, feathers were ruffled.

I don't normally do reviews but pets vet has been amazing to my pet - they are thorough, kind,…read moreunderstanding, flexible and always have openings when I need them. I've seen a few bad reviews on here about them, so I just felt the need to set things straight because I've really really enjoyed going here

DO NOT GO HERE IF YOU CARE ABOUT ABOUT YOUR PET…read more Today I had one of the worst healthcare experiences of my life at Bond Vet - Somerville. Full story below. My dog has been a Bond Vet patient for years. Last week, he was treated for an issue that did not resolve with the prescribed antibiotics. I called the Somerville office last night to explain my concerns about his ongoing symptoms and was instructed that I should bring him in right away this morning for an emergency appointment. When I arrived, there were 0 other patients in the office - all exam rooms were empty, as was the waiting room. I asked the receptionist, Hannah, how long I should expect to wait and she informed me that Dr. Rahel Lungo was in the back doing paper work and would not be able to see my pet. I explained that I had specifically taken time off from work to bring my pet in, per the office's insturctions, and expressed my confusion that a veterinarian could not take a few minutes to evaluate a sick patient already sitting in the clinic. Despite this, I was told there was "nothing they could do" and was directed to drive to another Bond Vet location 30 minutes away. I found the entire interaction unacceptable. This was one of the least patient-centric healthcare experiences I have ever encountered. The issue was not capacity constraints or an overwhelmed office - the clinic was visibly empty. The issue was a complete lack of accountability, urgency, and basic compasion from Dr. Rahel Lungo. It is deeply concerning to me that a veterinary organization that positions itself as modern and customer-focused would treat a long-standing patient in this manner. As a result of this experience, I will no longer be bringing my pet to Bond Vet. To Bond Vet - I encourage you to assess if this a problem isolated to Dr. Rahel Lungo or if this is a broader reflection of Bond Vet's position on patient care.

This Bond Vet location is super convenient if you live around Assembly -- it's clean, modern, and…read moreeasy to get to. However, I've had repeated issues when bringing my cat in. They consistently have trouble drawing blood, and the appointments always feel rushed, like they're trying to move on to the next patient as quickly as possible. On top of that, the pricing is pretty outrageous for the level of care provided. It's disappointing because the location and setup are great, but the experience just hasn't felt thorough or worth the cost.

The only reason I upped my star rating from one to 2 stars is because they showed compassion while…read moreour first dog was put down - after completely misdiagnosing him! But yes, they were wonderful during that time. So bedside manner is fantastic and they are friendly. Since then???? I'm so angry right now! Our present dog was diagnosed with advanced cancer and given a month to live. She was diagnosed at the emergency vet clinic in Lebanon (fantastic, by the way. Highly recommend). We've been managing her symptoms and keeping her comfortable. She's done extremely well so far but today is a really bad day. Because we live about an hour from Lebanon, we called our regular vet, Charlestown Vet, hoping that they could refill her antinausea meds. Of course not. After being on hold for about 10 minutes, they said that they couldn't refill anything without seeing the dog. This is a tactic that every vet does. I know, I used to work for vets and yeah... they want to see the dog $$$$$. But besides that, they failed to diagnose her cancer in the first place, something they've done before. They didn't think that they needed to listen to the owner (my daughter), who told them during her last visit that she had concerns. When we tried to get in to see the vet for follow ups, we couldn't get an appointment! Okay... we were fine until we weren't anymore. And by the way... my daughter found the antinausea meds online! Thank you, Charlestown vet for caring for our dog so well!!!!!!!!!!!!!!!!! Don't bring your dog or cat there! Seriously! It's sad that I have to leave this kind of a review. I respect veterinarians but this??? NO!!!!

We love Charlestown Veterinary Hospital! The staff at the practice are always so kind and loving -…read moreI've been bringing my dogs there for years and am always impressed by how thorough and high-quality the care they receive is. We had an appointment today with one of the new doctors, Dr. Ramsey, and he went above and beyond to make sure both of my boys were taken care of. He did a thorough ear exam for both of them when I let him know that I was concerned - and even offered to clip one of their nails while he was behaving on the scale when I mentioned how much trouble I have doing it at home! He even gifted both of them with bandanas after a long visit. Thank you Dr. Ramsey and Charlestown Vet! Special shoutout to Olivia and the two other techs who gave both my boys a ton of love and treats while cleaning out their ears! You guys are the best!

I have never been to a vet were my dog is excited to go in and say hello to all of the staff and…read moredoctor. They are kind, patient, thorough and clean. I trust them with the utmost care of my dog. I have brought him to them since a newborn and they have always been proactive and provided the best care. I highly recommend them

I'm extremely disappointed with my experience at East Boston Animal Hospital. I've been bringing my…read moretwo dogs there for a long time and trusted them with their care. Both of my dogs supposedly had the same procedures done, yet during an emergency situation when I had to travel overseas, I found out one of my dogs was missing vaccines and apparently never had a microchip registered -- even though I was told otherwise. To make matters worse, the staff could not find important records and were very unprofessional and rude when I tried to get answers. During a stressful emergency, the last thing a pet owner needs is confusion, lack of accountability, and poor customer service. I trusted this clinic for years and now I feel completely let down. Please think twice before bringing your pets here.

We have been loyal clients through more than 36 years and three cats. Yet today we were "fired" by…read morethe staff for being 10 minutes late (due entirely to horrid rush hour traffic on route 28) and objecting to their refusing to see our cat due to their "policy" of not allowing what they delightfully called our "tardiness". What is this, second grade? We adore the vet (Kathryn Peabody), but the staff and administration have become more and more difficult over the years. Our cat is horribly averse to carriers and drives, so it takes two of us and lots of sneakiness to capture her. The only reason we made this appointment was because she has taken to peeing outside her box and we were worried she might have a urinary tract infection. Yet they flatly and repeatedly refused to even consider checking her over quickly, although there was no one else in the waiting room and no one on either of the exam rooms. This was the last straw for us as well as them. We're out, and suggest you think three or four times before going there.

Amazing people very professional, I recommend them to…read moreanybody in the Somerville area. They really took good care of me soup to nuts.

I was super excited to see a veterinarian in the area - especially a cat only business! Scheduling…read moreonline was fine. Receptionist confirming the appointment was lovely. What wasn't lovely? The vet. She was a hostile woman who appeared to be frightened of cats. She had never heard of national, name brand cat foods like Fancy Feast, Purina, etc., and recommended Hill's and other prescription brands that my cat didn't need. The vet is an angry, money hungry woman. Avoid.

I am so grateful for the incredible staff at Cambridge Cat Clinic - kind, understanding, and…read moreincredibly responsive.

I had a very disappointing experience at this pet clinic. As a first-time client, no one greets…read moreanyone when entering or explains the process, which immediately made me feel unwelcome. The office seemed disorganized from the moment I arrived. The facility itself appeared small, dirty and not well maintained, which is concerning when you're bringing a pet in for care. The costs were also much higher than expected for the services provided. What made the experience even worse was the attitude of one of the veterinarian's tech, Julia. She was rude and lacked professionalism, making an already stressful visit even more unpleasant. After my pet had already been seen, I was left waiting an additional 45 minutes just to pay and leave. There seemed to be little regard for clients' time or overall experience. Unfortunately, based on my experience, I would not recommend this clinic and will be seeking veterinary care elsewhere in the future. I hope they seek training on customer service!

DO NOT TRUST THIS PLACE WITH YOUR PETS. Brought my pregnant cat in today because I was worried…read moreabout what to do as this is my first time experiencing this. Instead of offering any help or veterinarian advice (it's almost as if I went to an animal clinic or something), he decided to stand there and lecture me - even though I have every intention of keeping the entire litter. The tone and conversation (monologue) was condescending and wildly inappropriate. After strutting out of the room to ask the vet something next door, both of these morons started to make fun of both myself, as well as my cats. Not sure if they realize how thin the walls are, but we can hear you, my dear. This was the same energy throughout the entire staff, mind you. I have been here before, multiple times, for both my dog and my other cat. I'd like to say that it's usually not like this, except I haven't had a prolonged verbal exchange with the staff prior to today. I would have realized how poor the quality is here - not just of service and veterinarian care, but just poor quality people. These staff here is miserable, and are most likely in this business because the animals they "care" for can't speak. They do not care about you, nor the animals. There are other reviews that suspect they're responsible in part for negligent care that may have resulted in their pets getting sick and passing away. This business needs to be shut down. This staff needs therapy, maybe some time outside. Touch some grass. Stare at the sun. Anything, really, other than taking care of animals in an environment that requires you to have more professional etiquette than a wet napkin. Being the Good Samaritan that I am, and inspired by the moral compass my tech taped to his forehead today, I'll be reporting all of the things I've seen today like the uncleaned blood and loose blood vials (among other very visible issues) to the state board. Good luck with rest of your week, you guys seem like you might need it.

All the staff are wonderful, but I need to give a special shout-out to Dr. Young. Dr. Young is…read morefantastic! She knows exactly how to handle our dog, who gets very scared at the vet. She is kind, knowledgeable and caring. So glad she joined the practice!

I came here to write a review about Dr. Wosco who is just amazing! He truly cares about your animal…read moreand is extremely thorough. My frenchie is 5 and no vet has ever spent as much time as Dr Wosco had- he looked deep down in his ears (didn't give up when my dog got grumpy) to see how his chronic ear infections are doing. Normally, we'd get the medication and be on our way. But Dr Wosco even cleaned his ears afterwards and offered solutions to help get rid of the infections for good. We came up with a plan together and he was honest and communicative the whole process. I felt that my dog was in the best hands instead of feeling that "ear infections are just a part of being a Frenchie". He is a special vet.

I had a truly wonderful experience here. The front staff were excellent as well as Sasha and Dr…read moreStella and overall excellent experience. I would highly recommend them and their expertise. What a fantastic team and my cockapoo Gingerbread loved them all as well treated her llike a member of their family. Thank you Gingerbread and Alison

NOTE: as of a month ago, PetMedic relocated to Cambridge, near the Galleria. This review is for…read moretheir Cambridge location, which hasn't been updated. I unfortunately had to do a little tour of veterinary clinics the past few days, as my sweet cat Babs had a bit of a medical mystery that is now *hopefully* resolved. I'll spare the details, but I ended up at PetMedic this week in the late afternoon. First, amazingly, they have 3 reserved parking spots behind the building which were all available when I arrived. There is also ample metered parking available in the neighborhood. I had called ahead, and so the receptionist greeted us by name (well, the cat's name!) and immediately took him back to see the doctor (it was an emergency situation). They brought me into an exam room to wait, and as I was having a minor meltdown, offered me a hug, brought me tissues, and offered water, tea, "whatever I needed"-- which was very sweet. The doctor (Dr. McCoy) popped in quickly, introduced herself, and double checked that it was ok to give Babs a sedative and some oxygen which was needed immediately before doing additional diagnostics. I agreed, she left, and shortly thereafter a tech came in to get some background. I had a small wait, and then got a text with a proposed plan and high and low cost estimate. As soon as the text came through Dr. McCoy came back in and walked me through it all, why it was necessary, and talked through the cost. Was it cheap? No, it was emergency vet services. (If you don't have pet insurance you are honestly either a billionaire or insane. We get 90% reimbursed!) But I think given allll the stuff they had to do, it felt pretty reasonable. I got clear discharge instructions and so much compassion from everyone I spoke with. It turned out their dx was likely not correct, but they treated his symptoms appropriately and my vet a few days later said that their dx did make sense given what he was presenting at the time. Since we had a very negative experience at Blue Pearl Charlestown last year (the closest one to our house), we are THRILLED that there is such a caring and efficient urgent care facility within a short drive and with parking. Though, respectfully, I hope I never have to see them again