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    VEG ER for Pets

    4.2 (83 reviews)
    Open Open 24 hours

    Services - VEG ER for Pets

    Emergency pet hospital

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    Great to bill the patient.
    Connie D.

    It's been about two weeks now, I'm still waiting for the director or who ever is in charge to "call me back"regarding the full refund for the wrongful services that were provided.

    08/24/2025, ~3:30 PM - Brought 7-month-old puppy to Veterinary Emergency Group. Paid $205 upfront for diagnostics. Puppy found to be ill and in distress. Required to pay additional invoices ($416, $158, $719.03) before further tests were performed. No diagnosis provided. At ~11:00 PM, sent home with sick puppy. At 2:30 AM, returned when puppy stopped breathing. Staff put us in the euthanization room where there was chocolate ( give your puppy their last kiss) a book ( say your last goodbye) & within minutes presented only three options: (1) pay $6,000-$10,000 upfront for treatment, (2) euthanize for $450, or (3) surrender to Small Hands, NFP. The nurse who is now the foster mom to my dog is the same nurse who brought us the number and paperwork to this cruel organization. Under distress, I surrendered the puppy after being assured I could receive updates and potentially reclaim her. After Surrender: Puppy immediately received blood transfusion and surgery( blood was provided by the same nurses dog who handed us the paper work to surrender our puppy) Updates limited to Facebook, despite assurances otherwise. When I attempted to pay outstanding invoices within 4-hours to reclaim my puppy, both the ER and Small Hands gave conflicting information and denied access. Veterinary Emergency Group refused to provide me with copies of the documents I signed, instructing me to obtain them from Small Hands organization Only after posting publicly did the ER manager call to say invoices were voided, yet Small Hands continues to withhold my puppy. Please see screen shots of the conversation from Small Hands- who not only called us ignorant but said we should have euthanized our puppy. I am the one blue where I was given false hope and today when I asked for an update I was given this cruel nasty response.

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    2 years ago

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    Page 3 of 3

    Ask the Community - VEG ER for Pets

    Review Highlights - VEG ER for Pets

    From the moment we walked in the staff at VEG Oak Brook were compassionate, professional, and empathetic.

    Mentioned in 3 reviews

    Read more highlights

    VCA Arboretum View Animal Hospital

    VCA Arboretum View Animal Hospital

    3.4
    (227 reviews)

    I brought my dog to VCA after she was attacked by another dog during a walk. Thankfully, her…read moreinjuries seemed minor, and I was told she had scrapes and bruising but no puncture wounds or bleeding, so no treatment or antibiotics were needed. Later that night, my dog became very stiff and sore and limping slightly. I chalked this up to the altercation and that the adrenaline had worn off. The next morning she was better but i called to ask about getting her something mild for pain, and that's when I found out my dog had not actually been seen by a vet, I was told she would need to come back in for a veterinary exam before any medication could be prescribed. Looking back, I probably should have confirmed who was evaluating my dog (maybe i was told but forgot) and i should have asked more questions about pain management. Still, I was frustrated that a vet was not consulted before we left and that pain relief wasn't part of the standard care after something like this. Expecting me to bring my dog back again less than 24 hours later for something that felt pretty predictable was disappointing.

    I can't believe there aren't more people writing reviews to rave about Dr. Przywara! He is the…read moreabsolute best. Our dog partially tore her CCL last November so we scheduled a consult with Dr. Przywara. Right from the start we knew we were in great hands. He did his initial observation of our dog and then came to talk to my husband and I. He was so kind and reassuring, and he was INCREDIBLY thorough. He sat with us for over 45 minutes explaining the anatomy of a canine knee, the injury our dog had, the options to fix it, and answering any and all questions we had. He never pressured us into anything and helped to give us the information we needed to make the right decision. Although we tried a few nonsurgical therapeutic options first, we ultimately decided to do TPLO surgery in February in an effort to get our girl back to 100%. Dr. Przywara did a fantastic job. He and his whole surgical team kept us informed and gave very good and detailed instructions for recovery. They made a tough recovery so much easier. Our girl is now 9 weeks post TPLO and is almost back to 100%! At the end of our final recheck appointment when thanking Dr. Przywara for all of his work with us and Kona, he said "this is why I got into this profession - to help good dogs and good people." And THAT tells you everything you need to know - he's the exact kind of vet you want taking care of your dog!

    Lombard Veterinary Hospital

    Lombard Veterinary Hospital

    4.1
    (141 reviews)

    We love this vet so much we travel 20-25 min just to keep coming here! Like pretty much every dog…read moreour dog hates the vet and gets nervous coming, but everyone is so kind and gentle with her and they're really thorough and explaining everything you need to know. Our dog even has a favorite nail tech that she actually gets excited to see despite the fact that trimming her nails is her least fave part. This location was fully remodeled a few years ago and it is so nice. It feels like it's a large house! It's very clean and there are even mini partitions to keep your dogs separate from each other in the lobby. We trust this vet, and after moving away from Lombard, we had such a bad vet experience somewhere else that we feel that this is the best vet in the area and will continue on coming here, even if it comes with more of a drive for us.

    This Friday my husband and I took our girl Roxy to the Lombard vet to have a consultation with the…read moreRehabilitation team. She has a history of severe arthritis and we wanted to see what we can do to make her comfortable and prolong her quality of life. She is on medication for this but we wanted to see what else we could do. For the moment we got there we were greeted by an assistant and then by Dr. Anders. We did not have to wait at all. We felt very welcome. Dr. Anders was so amazing with Roxy. Roxy can be really shy and become grumbly,but with Dr. Anders she was not shy at all. She warmed up to her fairly quickly. You can tell Dr.Andres loves what she does by the way she treats us and Roxy. She was so patient with Roxy throughout the whole process. She was also able to do a thorough exam with without pushing Roxy and make her apprehensive. With this consultation, we learned a lot of information about Roxy's such as her favoring one leg over the other, indicating a potential imbalance or discomfort. At the end of it all we were able to set up some sessions for therapy for Roxy. And we got information on some at home therapy we can do. Im so glad we have another way to help Roxy! I'm excited to see what the next month brings. I'm even more happy know that Roxy we treat with the utmost care at this visit!! Thank you!!

    Care Animal Clinic Urgent & Wellness Care

    Care Animal Clinic Urgent & Wellness Care

    4.6
    (119 reviews)

    I will say that since I asked them about the cost of prescriptions and cost for mailing it, the…read moremailing fee has gone down to no cost and they've allowed me to order as much Cerenia as I need at one time for my one dog with a collapsed trachea. Also, Dr. Sunni has kindly been intervening in our elderly dog's vet tech appts to express the dog's anal glands himself, while keeping the appt at the the cost of a vet tech appt, since the techs were having a lot of difficulty expressing him. And, he said, keep making appts with the techs when I'm on schedule, so I can do it, and let's see how we can add more things to his diet, to help him keep his glands clean. I love this organic approach to helping my elderly dog. We've added organic pumpkin and organic flax seed. We're already seeing his gland much less full. I really really really appreciate Dr. Sunni's kindness as it's difficult to know my dog has a collapsed trachea and hear him cry out repeatedly in pain, while the techs express his glands. Now, we're increasing the time between those appts. And, I don't hear those cries now. So, I have to say, go CARE Animal Hospital. For the "care" I applaud you and have loyalty to continue recommending this hospital very highly.

    After 2 days of illness, Dr. Kumar gave our dog a thorough physical exam, ran the proper tests, and…read moregave needed medications to him. He is back to his normal self, thankfully. Care Animal Clinic is always accommodating. We have been going there for 20+ years.

    Oak Brook Kennel Club

    Oak Brook Kennel Club

    4.9
    (134 reviews)

    Our pup Cinnamon stayed for a week at the OBKC, her second time for an extended period. We know…read moreshe's in excellent hands for the attention, play time and care she gets while she's there. Aly, Beth and the staff at OBKC always follow through with any medication needs and provide us with updates on how Cinnamon is doing during her stay. You can tell that she has a good time there by the happy and energetic behavior she shows when we come to pick her up. The same goes for when she comes for doggy daycare as well!!

    Ps: This is the only place I trust caring for our furbebe while we're away…read more the humans at Oakbrook Kennel Club are the best and took the best care of me. My pawrents were nervous and their minds were put to ease when they heard how well adjusted I was. The staff at OBKC gave me cuddles when I needed reassurance and played with me one on one so I felt loved. They made sure my meals were just right, which is very important. They treated me like I was not just a dog staying over. I was family. The staff made up for everything and more. Extra attention. Extra kindness. Extra love. I felt safe. I felt seen. I even felt fancy, like I was at my own little country club retreat. They also gave me a bath before pick up as per dad's request. I was clean and fluffy and so happy. By the time my pawrents came to pick me up, I was excited to see them, but I also felt like I was leaving friends behind. That says everything. So from one very well cared for pup, thank you for loving me while my people were away. You made it so much easier for my humans too!

    VEG ER for Pets - emergencypethospital - Updated July 2026

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