This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

After months of confusing and stressful experiences with other veterinarians, NorthStar VETS was…read moreexactly what we needed. From check-in to check-out, everyone was kind, compassionate, and amazing with my rabbit, Mr. Binky. Dr. Lindsay Wilfong was incredibly thorough, never made us feel rushed, answered all of my questions, and explained everything clearly. She even emailed a detailed report with additional information afterward and gave me her email in case I had more questions. That level of care is truly above and beyond. The hour-and-a-half drive was absolutely worth it. Thank you to the entire NorthStar VETS team for making us finally feel informed, supported, and hopeful. Five stars isn't enough!

I took my pet bird in to emergency after calling 2 other clinics who were either closed for the…read moreweekend or did not have exotic vets on available. NS told me they had an exotics vet available for consultation to an emergency vet, It was over a 90 minute drive to NS and when I got there, I was told no, they had no exotic vets working that night...but I would be seen by an Emergency vet. The Emergency vet takes down the basic information, tells me the bird will need blood work done...and she has never taken blood from a bird. I want to leave, but where could I go? Afterward the Emergency vet actually finds an exotic vet and they consult, I am given 4 liquid meds and told to get an OTC medication, so 5 liquid meds...for which they give me 4 syringes. The syringes last 2 or 3 days before all the dosage markings wore off. I have to go to my local vet who supplies with with a dozen more syringes. One of the meds is to be given twice a day for 14 days BUT THEY GAVE ME 8 1/2 DAYS OF THE DRUG!! And no I didn't spill any or give an overdose. Just absolutely thoughtless.

VEG was truly a blessing for my youngest kitty, who was dealing with abdominal pain. They triaged…read moreher immediately and made sure her pain was handled ASAP. Like any ER, there was a bit of a wait around 5pm, but the assistants were checking up on her in the interim. They were upfront and supportive with decision making and making sure my sweet girl was feeling better. They kept her overnight and when I returned in the morning, my bright and happy kitty was back and ready to come home. Thank you VEG!

Really grateful experience!!!…read more I was there on an emergency for my pup appointment. We noticed something on tje evening and were worried about it being a ticket or worse. I was brought in immediately and they gathered basic info like phone, email and address. They saw me stress and offered a bottled water which was very nice of them. The doctor examined my pup immediately and did a thorough examination. She said it wa unusual but nothing to be worried of. She even got a second doctor to verify her statements. The nurse took vitals and discharged us. They didnt charge us because no work was done in the pup and advised us to follow up with our primary. The entire ordeal as pleasant and people were very understanding. Appreciated truly!!!!!

Dr Susan Rothstein and the entire staff were kind and helpful. My dog had vomited throughout the…read morenight and was panting for hours. I brought her in around 5 AM; Dr Rothstein saw us a few minutes later and worked up a treatment plan. This includes lab work, imaging and medication. The visit was pricey but I felt the value was there. I'd recommend them to any pet owner.

We had a great experience here as the team helped us when our dog passed in the early morning hours…read moreat home. They were so kind and caring for us as we grieved our dog. If the unfortunate time comes, this place is terrifically kind to those who have lost a pet.

What an incredible group of people!…read more My dog is susceptible to pneumonia and when he had a wet cough on a Sunday, I knew it couldn't wait for his primary vet on Monday. In the past we went ton other emergency vets and unfortunately it was always a long wait, you were away from your dog the entire time, and they wouldn't release your dog to you until after you paid. VEG is different than all those places. We were seen immediately and while they do have an open concept ER, they gave us a private room just in case. The nurse (Diana) and the vet (Dr. Schwartz) were all incredible. They took such good care of our dog and us! They allow you to be with your pet during X-rays which I found amazing. No paying first then waiting for your pet to be discharged. You're as hands on as you're comfortable being. Amazing place.

What is there to say besides don't trust this place with your pet, your time or your money…read more To say we had a negative experience would at this point be an understatement. The behavior this practice has exhibited has been avoidant, evasive and disappointing. I called distressed after my dog was having complications healing from surgery after a lipoma removal. We arrived on a busy Sunday and were taken at the end of a triage. During our time there I voiced to MULTIPLE techs that my dog was bleeding through his gauze. 2/3 responses were a deadpan stare and the words "ok". It took 3 times of me asking/ pleading for someone to listen to me. Even then I was armed with loose gauze and a wee wee pad. When we were finally seen I was so relieved i let this all fall away. I was so happy my pet was taken care of I went home following their orders and protocol. The next day I realized all the sutures at the site had fallen out and we were back at square one after spending hundreds of dollars. Naturally I was upset and placed a call to the location. I was placed on an infinite hold 3 times with no answer until i called from my friend's phone to which they picked up immediately. I have been calling every day since Monday with not a single person giving me a call back or without any financial compensation for the negligent job they did. I have given them since Monday to give me a call back and fix this. I've called every day without a call back. So if you don't care about your pets or spending unnecessary money this is the place for you!

Been here a few times before. On March 21st, my dog fell down a flight of steps. I told him to the…read moreER hoping he didn't break anything. Met Dr. Kelly Kasica & staff. She was extremely professional and examined Terri throughly. We were in & out within about 1 hour, 20 minutes. I'm sure the fact that I got there at 9am on a Saturday also helped. But Dr. Kelly & staff was great. Thank you!

Compassionate and professional in perfect combination. We can't say enough about every staff person…read morethat assisted us in an obviously scary and overwhelming time and did their best to diagnose and care for our cat while communicating clearly to us at every step of the process. We trust the staff at VEG ER unconditionally. We watched for hours as they helped several people arrive with various pets and they all were assisted in the same manner.

Brought in our furry family member to get some emergency medical care. She needed an acute care due…read moreto her inability to stand on her own as she was off-balance. After searching Yelp for an open Veterinary Hospital on a Friday night; found Eclipse open 24 hours. So, I made the call and spoke with them to confirm they were open and they have the ability to address her situation. Arriving after a 20 minute ride, there was no waiting time, they took her immediately to the treatment area for a prompt examination of her situation. After completing the initial intake documentation we spoke with a technician to explain the situation that led us there. After a period of time, the ER Vet - Dr. Charlotte Van Horne spoke with us regarding the different pathways of a diagnosis for the treatment of vertigo, along with of her progression . The Doc gave a thorough explanation and was showed patience in answering all our questions. She didn't rush or push her treatment, and I appreciated the clear explanations provided and treatment plan. After a day at home, we decided to bring her back Saturday since my dog refused to eat or drink water for approximately 24 hours, hence she was unable to take her meds. The waiting room was busy with other dogs and cats. We spoke with the staff and then consulted with Dr. Katie Bazewicz on her diagnosis and our options. We chose to admit her for the next 24 hours so my dog can get the proper amount of fluids via an I.V.; actually kept her admitted until Monday morning when our dog would be examined by the Vet Neurologist - Dr. Boaz Levitin. He provided a thorough exam and gave his diagnosis which gave us comfort with the current treatment plan and didn't just push us for an MRI, which isn't the best option due to my dog's age. We were extremely impressed with the level of care and attention we received. The entire medical team was professional, knowledgeable, and communicative; from the receptionist, med techs, nurses, doctors, and specialist. The staff were friendly and empathetic throughout our several visits. The facilities were clean and well-maintained. The waiting room is large and nicely decorated for the holidays. They have a complimentary water, along with a coffee/tea/hot chocolate machine to include a soda/snack vending machine. The price points for the services may be higher than your usual Vet bill, however you need to understand that this is a 24 hour ER service. It could be a little pricey, but my question is how important is your furry family member valued by you and your family in your home. Overall, I was very satisfied with the care provided and would highly recommend Eclipse ER Vet Hospital to others. The compassionate and professional service I experienced is a credit to the hospital and its entire staff.

Feeling so fortunate that when my cat Pouncey became acutely ill with increased urinary symptoms…read morewhile in town visiting my parents, Eclipse Emergency Care was right down the street. Despite being in the medical field myself, I felt in over my head with a feline emergency. Thankfully, I was met with care and compassion every step of the way starting with the initial triage, and Pouncey was rushed back for immediate evaluation after I described his symptoms. Special thanks to Dr. Kuck, who was extremely thorough and despite already making the initial diagnosis of FLUTD, performed additional workup as Pouncey's bloodwork looked suspicious. She ultimately also diagnosed him with a left kidney mass. Although this was devastating news, she performed the necessary workup and helped me transition seamlessly to his local vet back in California, even calling several days later to follow up and make sure his records got sent over. Pouncey is thankfully on the mend, and is scheduled to see a local surgeon for his tumor - all of this would have been impossible without the expert and timely care from Eclipse!

This is a follow up review to the initial one I posted approximately 2 weeks ago…read more I brought in my fur baby who was having a seizure or stroke, still not sure what she was experiencing. Their response to end of life care was less than ideal and made a distressing decision and experience worse. When I returned days later to pick up my dog's cremains, the manager, Lindsay, asked to speak with me. She listened attentively to my retelling of the incident. She gave no excuses for the poor performance of the staff, which is what the vet on duty tried to do that night, and apologized profusely, thanking me for the feedback. She asked what could they have done differently and was resolute in her promise to address the staff. It doesn't change the experience I endured but I left there believing I was heard and, going forward, patients would be treated with more empathy and compassion. Lindsay even ordered a name plate for the urn! Thank you Lindsay for everything!

I can't thank the team at VEG ER enough. From the moment I called their front desk early in the…read moremorning worried about my dog's deteriorating health, all the way through to walking out the doors 7 hours later, the team at VEG was fantastic. They were well informed, compassionate, and had excellent bedside manner. I was so nervous bringing in my sick dog who has an extreme fear of vets. They assured me they would use Fear Free methods, had experienced similar dogs before, and that I shouldn't worry...bc they weren't worried. Having seen other vets/vet techs say the same and then act differently, I couldn't believe their calm and poise and how it translated to care. It was just what I needed in a moment of extreme unknown and fear. I wish I could have this team care for my Juney every vet visit. Thank you again VEG team! You're the best!

This veterinary hospital is top-notch. There's a large parking lot, so parking is never an issue…read more The inside is very spacious and well maintained. The staff are friendly, professional, and very helpful--they clearly know what they're doing and provide great care. The only downside is the cost. Their prices are extremely high, which is unfortunately the main reason I wouldn't return.

Our sweet Paisley jumped out of our moving car back in October, and it was truly one of the…read morescariest moments of our lives. We were transferred from a North Jersey animal hospital to Red Bank Veterinary Hospital because we were told they were the best of the best -- and my goodness, that could not have been more true. From the emergency team to the greeters at the front desk, every single person treated us with urgency, compassion, and professionalism. They took Paisley in immediately, and the neurology team had her scheduled for an MRI first thing the next morning. I truly cannot say enough about Dr. Sheen. Her compassion, knowledge, and incredible people (and animal!) skills were beyond reassuring during such a traumatic time. She even went the extra mile to check on Paisley's results on her day off. That level of care meant everything to us. After some much-needed good news, we later worked with Dr. Haggerty for five tooth extractions and a root canal. Once again, from the moment we walked through the doors, we were blown away by the level of care and expertise. The hospital itself is spotless, massive, and run so seamlessly. Honestly, if I ever needed surgery, I'd want it to be at Red Bank It is an incredible place for both humans and animals during times of crisis and need. We are forever grateful to the entire team for taking such amazing care of Paisley. Thank you for being exactly who everyone says you are -- the absolute best.

You pay for what you get. If you want bright thoughtful attentive care for your pet, this will be…read moreyour best choice. Cannot say enough good things about the Veterinarian we saw with our 15 year old dog. She understood that he is not well, and we are not going to do much about it. Comfort and love was the goal. He has had a healthy long life.

They really care for my 3 pets, I moved here and truly feel they are invested in my pets. I love…read morehow they follow up on appointments to check progress.