Absolutely would recommend this place. I was able to call to explain my pets symptoms and was able…read moreto come right in. I was greeted at the door and was seen immediately to get vitals and Dr.Cox was phenomenal in diagnosing what was wrong and a plan to treat my dog Jane. They were able to give meds right there with take home instructions and answered any questions I had. It was quick and staff was great. Very happy with my experience here. Should we have an emergency again I now have a trusted place to go to.

While we were out of town, we asked our son to take our dog to Banfield due to an ear infection…read more Unbeknownst to us, our card was expired and hadn't charged for the care plan. Mind you we've been paying over $1200 a year for YEARS with Banfield. They took our dog in, did all sorts of tests, and prescribed the basic ear infection medication that costs around $60. On top of that, we were charged ~$600 because our card had expired. We have since renewed and paid the lapsed months, but Banfield has refused to reimburse us for the charges incurred while our service lapsed and we were out of town. My guess is a local, independent vet would provide better service at a fraction of the cost. We've had our dog for 15 years now. I'm guessing we've spent $15-18K in annual fees for his care plan over the years. Please think twice before signing up for any plan with Banfield. You're just a number. It's not about care, it's about gouging the customer.

I would give this emergency vet zero stars if it was possible. I have taken my French Bull dog here…read moreon three separate emergency occasions to be turned away every time. They girl at the front desk will not even allow me to tell her what is going on before she says the vet is to busy and handing me a list of other places to go. I could understand the busy excuse if it happened once but three different times is ridiculous. Don't label your company as an emergency service if you're not going to help all animals in need Or provide emergency service. So unprofessional. My recommendation is advance veterinary clinic on 3300 south and about 1000 east. The vet techs and doctors there are absolutely amazing and I've never been turned away no matter how busy. If you care about your pets steer clear of this place.

My elderly cat had been losing weight, didn't want to eat, and had a sort of occasional hacking…read morecough. She started to have extreme trouble breathing tonight and was in a miserable state, so I drove her over there after midnight. She was at the end stages and I had to make the hard choice to end her suffering as humanely as possible. Staff was absolutely kind and understanding and let me spend time with her before, during, and after the procedure. She died very peacefully. I am so grateful for the professionalism and compassion at the Pet Emergency Room. My heart is broken but at least the suffering is over for my dear kitty who I have loved and cared for since the day she was born.

We had to put our dog down. If you've ever had to do so it's one of the most emotional and…read moreunpleasant experiences. Mountain Valley was pleasant to work with. They were able to get us in same day unlike other vets when we knew she had cancer. They also took us same day 3 weeks later when we said our goodbyes. The room was spacious. Although the carpet was really wet and we had to ask for an extra blanket to sit on so we could be with our dog during her last minutes. As I write this I'm tearing up inside remembering her last moments with our family. My husband paid to have her ashes boxed up and her paw print memorialized. It was done beautifully and personally hand delivered to our door by someone. That last touch of the hand delivery really made me appreciate this facility and while I hope not to have to use them again soon, I wouldn't hesitate.

walk in with your wallet ready because that's all they care about. They didn't offer me a payment…read moreplan but when I got room to pick my dog up, there was a card that offered payment plans that could've saved his life, but they didn't tell me about that because all they cared about was getting money, lots of money. I'm on a fixed income, Social Security and they kept wanting my whole paycheck for a month. I got my little baby away from them. But he passed away in my arms on the way to my veterinarian. There are other emergency I would use them stay away from West emergency veterinarians.

The entire critical care team and social services took excellent care of my dog in her emergency…read moreand throughout her entire hospitalization this week. I will forever be grateful to them for giving me more time with my dog. Also always appreciate their specialty departments that have taken great care of my dog over the years (internal medicine, oncology, and dermatology.) Internal medicine especially has really helped improve my dog's quality of life and been incredibly kind and knowledgeable. (All of the front desk staff and everyone in between I dealt with were all kind and wonderful as well.)

So far, TERRIBLE. There were people that came way after me that left way before me. I get it, my…read morepuppers had symptoms that could be contagious and whatever else, but he doesn't got to dog parks and hasn't been out anywhere where there have been other dogs in weeks. So the likelihood of him having a contagious illness is super slim. And I could even understand isolating us in a room. Instead of asking those questions I get ignored for two+ hours on a day where they don't have hardly any patients. Front staff is nice enough, but whoever the lady was that took us back? Rude, needs a better bedside manner, she also took puppers back for treatment and he didn't like her vibes either. The vet, however, was lovely. Listened and treated puppers accordingly, he had a stomachache, the end.

Yesterday, I brought my dog in for an emergency visit. After a holiday with a pet sitter he was…read morehaving symptoms of canine cold/flu. I called the VCA at 9:30am and he was seen at 10:30am! The place was clean, well lite, calming, and pleasant. There were no other dogs/cats lingering in the waiting area so I didn't have to worry about my dog making a ruckus. Amazing! He's got a sinus cold but thanks to Dr.Thomas he's doing well. They gave me a introductory discount for a first time visit and I saved 50%. This is my fur babies' new primary doc. Thanks to VCA Cottonwood for being so professional and supportive to my doggy.

VCA Cottonwood ER seems to have turned themselves around for the better! I was pretty impressed…read morewith my experience during such a stressful time with my dog. We had an emergency situation and I called both VCA Cottonwood and the new VCA Sugarhouse urgent care. We were on both wait lists, but unfortunately, their texting wait list service utilizes the same number. When I received a message saying it was time for us to come in for our emergency appointment, I thought it was for the Sugarhouse location, but it was for Cottonwood. This was confusing and upsetting and took extra time canceling our wait list time at one location and figuring out who had a space earlier than the other. After the confusion with the texting system, I drove over to Cottonwood, but since we had not been there for awhile, did not realize the ER was in a building and parking lot next to the original VCA. This building is newer and has other offices inside besides just the ER. It is clean and bright and most of the people we encountered during our visit were helpful and understanding. Dr. Larson was calm, understanding, and caring and spent time discussing different options for our situation and recommendations for care. I felt that my dog was well cared for, loved and shown compassion during such a stressful time. I also love the dog yoga zen sculpture at the entrance.

When we were visiting over Christmas vacation my senior Yorkie suddenly was experiencing congestive…read moreheart failure. From the moment we walked in I felt comfortable with the wonder staff up front, Brie and Amanda. I was in a panic and they were calm and comforting. My little Yorkie was hospitalized but within 24 hours they had her doing so much better. She was discharged and happy and well. We had a EKG apt with the cardiologist Kya Fedora who was completely wonderful and thorough, I only wish she could continue to be her cardiologist if we didn't live out of state we would continue to see her. I appreciate each and every one of their staff members who worked so hard to get my Lola healthy again! I'll be forever grateful! Thank you

Dr. Degarmo and her tech Jaz was wonderful with my dog when I came in for a cardio appointment…read more Prices were reasonable and they were very lovely. My dog hilo loved them. Thanks!!

Blue Pearl is an emergency veterinary Hospital and yes is pretty expensive , but oh my gosh they…read moregive great care! Doctor Stacy Daley is a gem and is experienced and is great at educating pet owners . She took her time and loved on my cat today. I work as a volunteer for a cat rescue and she was wonderful at sharing current information about cats and kittens. I also brought a kitten here for a rescue about a year ago and they had to put her down , but did it so very lovingly and because it was a rescue kitten they did not charge me for her euthanization . They were so very kind to me as I was completely heartbroken to lose this sweet baby . The only reason I don't give five stars is literally the expense . A lot of us can't afford to come here .

Since I can't reply back to your message…read more.... There are no misunderstanding to that visit. Of course you all will protect your clinicians no doubt about that. But I will say you dont know what you're talking about if you were never present during the time of that visit. I'm a doctor myself, and I have my PHD from Chaminade University in HI. I know rude, and disrespectful when I see one. Don't correct me and try to say to contact the office. I think being on here is better so all the customers can read it and go from there to protect their pets.

I found my Berne's doodle on here and he was delivered in a few days. Nina was a pleasure to work…read morewith and all was smooth from phone conversations until now CLOONEY has bee. Here 3 weeks and is well behaved from day one. He plays and goes outside and is a sweetheart all my neighbors and friends love him.

Aka "My Doodle Crush". I was going to welcome a beautiful puppy from My Doodle Crush. But they sent…read moreme the Venmo address to forward payment to, and it was My Puppy Crush. Upon investigating that organization I could not go through with the purchase due to the reviews. See for yourself.

Recently, my son & I brought his dog into Mountain West Vet Specialists with a life ending…read morecondition. My son's dog (named Lizzy) was in our car, but not able to move. The staff quickly brought a gurney to the parking lot to put Lizzy on, and immediately wheeled her into the back treatment area for evaluation. Staff member Brittney was so good at checking us in, working us through some paperwork, and supporting us through throughout. Dr. Wang was the vet that evaluated Lizzy. Dr. Wang did a wonderful job of explaining Lizzy's condition, and supporting a decision to put Lizzy to sleep. She performed the procedure, and did so in a very caring & sympathetic way. I have had several good experiences with Mountain West Vet Specialists in the past with other dogs of ours. It's my go-to for excellent vet care, especially in an emergency. Dave M.

Worst emergency vet in the state of Utah! They could care less about your fur babies. I will never…read morego there again. I've used them for years, NEVER AGAIN! If you love your fur babies go to MedVet in Sunset. They actually care!

My son's kitten needed daily injections for illness in Salt Lake City. Veterinary Technician…read moreServices was recommended by Advanced Veterinary Care. Dave came to my son's house and he was so awesome with the kitten. The first thing he did was to sit down on the floor near the kitten and ask about him. I think this was the easiest injection for this kitten and we're grateful there's a service like this that can come to your house to administer meds. They also offer a lot of other services in your home such​ as nail trimming, pet sitting, sub-q fluid administration, medication administration, blood glucose monitoring, teeth brushing, bandage changing, syringe feeding assistance, esophageal tube feeding assistance, teeth cleaning and ear cleaning to name a few things. At this time, the web site isn't working 02/02/19.

From the owner: "Veterinary Technician Services is a team of veterinary nurses who offer at home medical care for…read moreUtah pets. VTS offers services ranging from medication administration and nail trims, to blood glucose curves, doppler blood pressure checks, fluid therapy, and much more. The nurses at VTS work under the direct instructions of your veterinarian in order to provide a low stress and high quality care option for your pet. Aside from medical care, VTS also offers pet sitting, dog walking and hiking, as well as transportation to and from veterinary appointments.