If you are in need of a pool remodel/restoration look no further! Leonard and his team do amazing…read morework. We just moved in and our pool needed a WHOLE makeover! I'm talking rock slide, waterfalls, spa, heater... thinking back to the beginning it's really unbelievable what they were able to do. We are beyond happy with our pool now and it was finished just in time for triple digit weather. Communication was great throughout the whole process, we were not even living here when it was all happening but we were kept updated with videos, phone calls and texts. Leonard and his team were always responsive to my requests and questions. The recommendations given for colors, patterns, tile etc were great! I called atleast six different pool construction/remodel companies and if it wasn't one thing it was another. They did plaster, but not equipment. Or could do the pebble but not rock etc. When I talked to Leonard it was a one stop shop, super easy, he came out gave a quote and as with all big projects we went over budget but understandable given the issues with our pool. We had multiple leaks, the rock and slide were falling apart etc and now it looks brand new. Super happy! If your pool needs a makeover call Fix-A-Pool

This is going to be a glowing review. Leonard & his team are incredible. He sets the expectation…read morefrom the beginning. He gives you all the info you need about re-plastering the pool upfront & also throughout the process. We needed our pool pump replaced. He took care of that, as well. Everything was spot on, professional & thorough. I highly recommend Fix-A-Pool.

I started Beat the Heat Pool Service with an extremely green pool. After several weeks, the pool…read moreis much better. They are on a pace and direction to give me a crystal clear pool in a couple of weeks.

Jason is the best and provides excellent work and service for a very reasonable price. He shows up…read moreon time. He is honest and always gives me the best and most cost-effective advice for my pool. I completely trust him.

It's been over 30 days. I did not harass, I did nothing more than speak the truth. My phone is now…read moreblocked, and I am out $450. If you have even the slightest urge to contact VIP Pool/Spa Service....close the Yelp app....lock your phone...find a cozy place....go to sleep. When you wake up, pick any other company! Thanks for nothing Jeff!

I contacted VIP Pool & Spa after Yelp recommended them as one of the "Best pool cleaners in Las…read moreVegas". As can be seen from the attached images my only need for a professional pool cleaner was to remove the bumpy, brown substance from the sides of my pool and the underlying ugly dark brown stains that covered all four sides (I didn't need a pro to sweep out some leaves and mop up a thin dirt ring around the drain). I was told that since "every pool is different" I would have to wait and see the results of their "chlorine wash" to determine if enough stain was removed to avoid having to paint the pool - which Jeff, the owner, said they would do for $1,200. As can be seen in image #2, after the SECOND "cleaning" was completed virtually NONE of the stain was removed! The first wash resulted in a 5 foot corner section where the crusty brown stuff had been removed but mostly still remaining everywhere else. The stain was completely unchanged. After finding that the stain could be reduced slightly with scouring powder, and that the crusty brown material was still covering most of my pool, Jeff sent the same person out to work on it some more. This resulted in the crusty stuff being completely removed (proving it wasn't done the first time) and the upper, lightest band of staining being reduced slightly but still having no effect on the darkest, ugliest staining. After protesting that so little had been done for $400 Jeff reminded me that he never promised they could remove all staining and that this was the best that could be done. No further reduction in staining was possible. This would have left me no choice but to paint the pool. But it wasn't true. There absolutely was a way to not only reduce the staining further but to completely eliminate it! Which would have also eliminated the need to have my pool cleaned or painted. In the hopes of avoiding a $1,200 paint job I went online to research pool stains to see if there were any other options. I learned that this was an iron rust stain which is among the most common types of fiberglass pool stains, which can be ENTIRELY REMOVED with ascorbic acid (vitamin C) which is universally recognized amongst pool cleaners as the definitive solution. So I added about two tablespoons of ascorbic acid to an 8 ounce glass of water and splashed it onto the side of the pool - then watched the stain COMPLETELY DISAPPEAR in a matter of seconds! I didn't even have to touch the side of the pool. I've since learned all I ever had to do was refill my pool and dump about a pint of this into it and let the filter run for about 24 hours. There are only two possibilities here: Either they knew what kind of stain this was and how to remove it, or they didn't. Either the owner of a professional pool cleaning service, with 16 years of experience, or the professional pool cleaner he sent out to clean it, was aware of this simple, inexpensive solution to this common pool stain, or BOTH of them didn't know how to solve a stain that I found a solution to after 10 minutes on YouTube. I sent a video to Jeff demonstrating the ease in which the stain could be completely removed and an e-mail explaining why I thought it was unreasonable that I should pay $400 to accomplish little more than the removal of some leaves and a small circular mud stain when a complete cleaning solution was readily available. After six days with no reply and the video never being downloaded I called Jeff to again request a refund. He acknowledged reading my e-mail but never watching the video, then said that since "We did what we we're paid for" and "The pool is going to be the best it can" there were "no refunds". After each time I explained that I was the one who removed the stain (so did their job) he would respond, "Well if you did what you say you did ... if the stain's gone then it's gone. All you've got to do is just fill up your pool." He acknowledged that "There's all kinds of stains...", that iron rust stains was one he was familiar with, and that "We've been doing this since 2004 and every pool we come across is different" but would never answer my direct question as to why my stain was never even tested to determine its type and if he was aware that ascorbic acid was the solution to an iron rust stain. He just kept repeating comments like, "I'm happy that the stain is gone but we did our work, we did what we were paid for, and there's no refunds." I told him that I obviously wasn't going to sue him over $400 but I would certainly make others aware of what happened here. He replied, "Then you have to do what you have to do and I have to do what I have to do. I appreciate your call and you have a great day." Then hung up on me. I've since learned that practically every type of pool stain has a definitive and complete solution, most involving little more than pouring something into it. If you hire VIP to clean your pool don't let them convince you otherwise.

Worst service ever!!! My biggest mistake was paying him before the job was completed, because he…read morewon't return calls or texts! When we saw the top step that he botched pulling up plaster and painting over it he said he would fix it if we bought the paint. I have never heard of a customer having to pay for a contractors mistake! He was also supposed to paint the pool deck after his work and of course never showed to do that either. He also never gave me a invoice even though we have asked several times. He said his work was guaranteed for a year, but good luck reaching him with a problem or just getting him to finish his work. The minute we paid him he became a lot harder to get in touch with! I guess I have no choice but to contact the Nevada State Contractors Board and the Better Business Bureau !

He stole our pool equipment. Started a job and said he couldn't finish and would be back but he…read moreleft with our equipment and everything torn apart.

Scott does amazing work!! My pool was not at all good, but he came in and made it great! He…read morerecommends what needs to be done and when given the ok, he gets straight to work! I highly recommend his services to anyone!! His prices are also the best in town!! He has replaced filters, wheels, basket, almost everything! Thank you Scott!!

Worst service ever, he will take you to court on things. He says he did for you and couldn't even…read morefix causes more things to break. If you have a ton of money to waste. And a lot of time to waste because this dude is a scammer that takes people to small claims court.

Competitive Pool Service responded quickly and got me set up with a new pump/filter housing and…read morepiping. Diego was professional and knowledgeable and his work was great. He even painted the new piping so everything matches. I will use them again

Competitive Pool Service just patched and painted our 33 year old cool deck. We could not have…read morebeen more satisfied. Gustavo, the owner, was great with communication and following through on what he promised. The job was done within a week of the bid. Pablo did a beautiful job on the cool deck. He is very meticulous and thorough. He's also a personable and respectful man. He was a pleasure to work with. I highly recommend them.

If you're looking for pool resurfacing, repairs, or maintenance, look no further than Payless Pool…read moreService! Our experience from start to finish was exceptional. They're a family-owned business, and it truly shows in the way they treat their customers. Steve is a true pool genius--knowledgeable, honest, and always willing to answer questions and explain the process. Payless Pool Service resurfaced our pool, and the entire project was completed in just 7-10 days. They kept us informed every step of the way, showed up when they said they would, and delivered exactly what they promised. There were no hidden costs, no surprises, and no pressure--just outstanding workmanship at a fair price. What really impressed us was how they consistently went above and beyond to make sure everything was done right. Their attention to detail, communication, and commitment to customer satisfaction exceeded our expectations. It's rare to find a company that genuinely cares about the quality of their work and the people they serve. Our pool looks absolutely amazing, and we couldn't be happier with the results. We highly recommend Payless Pool Service to anyone looking for a professional, honest, and trustworthy company. Thank you, Steve and the entire team, for making the entire experience stress-free and for delivering such incredible results!

Steve came out same day and check my pool out. Gave me a rundown on how everything works and fix…read morethe minor problem I was having. He was professional and knowledgeable.

We use Quality One for 4 commercial pools with our HOA. Before that we had 3 other pool vendors…read moreand could not find the right fit. These other vendors were no shows, made promises they couldn't keep, or dragged their feet on projects they couldn't complete. After researching whom some of the resort properties were using, I found Quality One and Gary came out. He and his team has been absolutely amazing! They undertook a major renovation which involved filter replacement and upgrades, chemical automation and upgrading to smart pumps. The savings alone are worth it in the long run for us and they have always steered us in the right direction! In the past we had closures just about every other week. Since engaging Quality One, we have yet to have a closure.

They came and did work on my pool motor. Then they replaced it with wrong parts. When I tried to…read morecontact them, they wouldn't return my calls. I had to go with another pool maintenance company that replaced the wrong parts but the damage was done. Shortly after I had to buy a new motor