Overall this is a great bike shop on the south shore. Very fair prices and the owner is really…read morenice. I dropped my bike for a summer tune up and there was a bit of a wait so it took a week but it's riding better than ever and it was a really fair price for the work! Would recommend here for bike Maintnence and looks like it could be a good spot to buy a new or used bike as well.

They went through bikes With my wife and I for at least 1 hr. Very nice people! Did not feel rushed…read moreor pushed into a sale! Prices seemed fair.we will be back..

Having moved from the Berkshires, where bike shops are respected and impeccable, I had high…read moreexpectations. Dedham Bike has exactly what you want from a bike shop. Although busy, totally worth the wait.

they took 6 days to fix my wheel and chain and said it would be ready Monday and they where closedread more

Joe is super knowledgeable and helpful! He took an old bike and made it work like new for me. And…read morehis price was very reasonable. He is always very friendly and helpful. Thanks Joe!

The weather got nice, and I went to put some air in my tires, and the tire would not inflate. I…read moredecided to bring my bike to the bicycle clinic to be repaired. Ended up leaving with a bike that functioned good as (if not slightly better) than new. I'm not even kidding! More on that later. When I had brought the bicycle into the Bicycle Clinic for the flat repair, the person I assume was the owner told me, that in addition to fixing the flat, for safety he will have to ensure that the bicycle will be safe to ride. The service may come off as a little bit gruff/to-the-point, but don't let that detract you. I'd take slightly gruff service any day over falling off my bike due to mechanical failure whilst in traffic. I went in with a flat tire, and I left a couple days and 50 bucks later with a smoothly functioning bike. Better than new explanation: When I bought the bike new many years ago it worked great, however the 1-2-3 shifter was a little bit too tight. When I had gotten the bike tuned up (elsewhere) a couple times, this was never addressed. No big deal, I didn't mention it, and just kept the shifter a little shy of the second gear or third gear. When I collected my bike from the Bicycle Clinic, the gears finally worked as they're supposed to! This was in addition to things like tightening the brakes, oiling the chain, and I'm sure another little bit of PMCS (Preventative Maintenance Checks and Services). The owner gave me a little guidance of how to keep the bike running in tip-top shape, and when I was mounting it to my car, ran out and gave me a suggestion on how to attach it to prevent drive-train damage. Overall, a great experience, and a great value considering the scope of work and a cost of $50. Absolutely would use Bicycle Clinic again for all my bike repair and PMCS needs.

I CALLED BECAUSE I THOUGHT I HAD TO REPLACE THE BEARINGS ON MY HEADSET…read more The gentleman I spoke to on the phone stated he was open.I went directly there and was treated with respect by Josè .I showed him my old bearings he told me all they needed was to be greased. Josè charged me only a dollar for a small amount of grease . I was prepared to pay for new bearings. Anywhere else, I would've been gouged. Thank you Josè for your honesty. I will be sure to recommend THE BUSTED KNUCKLE BIKE SHOP TO MY FAMILY & MY FELLOW BICYCLE ENTHUSIASTS. Jess from Roslindale

The service was outstanding, the cost reasonable and the delivered my bike fully repaired and tuned…read morebefore the estimated date. Very professional. Plus, really nice guys!

Bikeway in Hanover is the best bicycle shop I have ever dealt with. I bought an expensive electric…read morebike off the internet without thinking about the service an electric bike would require. Austin and his employees are knowledgeable, smart and incredibly helpful. Many shops I went to would not even entertain helping me because I did not buy the bike from their shop. Bikeway in Hanover went out of their way to help me, above and beyond anything I expected. I have learned a lot from this experience. Many of the bikes sold on the internet may be less money but in the end if you can't get the bike serviced, what good did it do to save a little money. I'm going to buy another electric bike which will suit my needs better than the one I bought and will rely on Austin and his employees to guide me on the best bike for my needs and I know they will be there to help me with all the things that an electric bike requires and never let me down. Thanks Austin for all your help

I just bought my first "nice" bike through an online, direct to consumer brand and I wanted to…read moreconvert it to tubeless. I also had a leak in the back tire, which wouldn't hold air. I messaged Bikeway and the owner, Austin, answered quickly via email, happy to help. Turns out my tires were already tubeless (whoops!), but Austin helped me with the back wheel, which had a problem with the tubeless seal. He also took the time to ask a few questions about bike fit, for example why my seat was angled a certain way (no reason -- I just put the seat on and don't know what I'm doing). He adjusted it to be more comfortable for longer rides. Despite being busy, he got to work on my bike and finished the same day which saved me a longer drive back to the shop the next day. This shop is very professional, and the owner is a cyclist himself, very down to earth, and genuinely wants to help in any way he can do make sure the customers a good time on the road / gravel / trail. I would recommend giving them a shot for service or stopping in to talk to Austin if you're in the market for a new bike.

Today I went in to ask for a bike tune up It's an old bike…read more I don't ride it that much They put it up in the stands and gave it a check up They said actually this bike is in good shape and it only needs air in the tires FREE! A check up and recommendation that it did not actually need a tune up ! All free Amazing Highly recommend this place Excellent customer service More interested in helping people than making money 5 STARS!

I haven't had a bike in almost 10 years, so I was a bit overwhelmed with buying a new one. Fabi…read moreshowed me a couple bikes that fit what I wanted, and pointed out a bunch of differences between them to make sure I was getting exactly what I wanted. They were very patient, and made sure the bike was in perfect shape before handing it off to me. It was a great experience, I could not recommend them enough.

Great service, reasonable prices, friendly staff. Took my old bike there to be tuned up. Quick…read moreservice and now bike rides smooth.

Absolute best bike shop. They do repairs too in very little time. Best customer service I've…read moreexperienced in a long time. Needed my scooter fixed due to a wheel problem. They fixed it in no time for a very very reasonable price. Ordering me a helmet in a Specific color I wanted! I'm in the market for a new bike and will definitely go through them. I promise if you need anything bike or scooter related, go here.you will not be disappointed.

Great customer service, they've answered every question we had, fixed some damaged bikes we bought…read moreelsewhere, got some older bikes running like new, and helped us choose multiple new bikes. The mechanic who does their repairs is seriously impressive and always willing to help. Great people, great service, great prices, and good selection. Can't recommend enough.

Amazing place. Even though they were ready to close the fixed my front hydraulic brake. I feel safe…read moreagain! Great service, great people!