I really could not recommend Refined Beauty more for a wedding. To start, I had a very large group…read more I had 12 bridesmaids and the mother of the bride and mother of the groom. For the trial, I worked with Cielo and she was just a pleasure to work with. She truly listened to my vision and what I wanted for my bridal look. I was obsessed with the hair from the jump (it look just like my inspo pic) and my makeup looked great but I had a few things I wanted to slightly tweak for the wedding day and she absolutely made the changes (a bit fuller coverage, warmer more bronzed/blush look). On the wedding day, the team (Kikki, Ben, and Cielo) showed up early and ready to set up. They had their work stations all ready to go by 8am and were very professional. They were so fun to talk to and also really listened to everyone's visions. My husband's mom isn't a big makeup wearer but wanted to get a set of fake lashes glued on and didn't know how, so they even did that for her using their lashes for free. She was pleased. Kikki offered airbrush or regular base for makeup which was nice to have the option. I have a small tattoo on my collarbone I wanted gone for the wedding and Cielo covered it up perfectly. Seriously you could not see it. Ben killed it with the hair and was touching girls hair up close to the end for the girls who went earlier. Finally, working with Liz as the point of contact at Refined Beauty for booking was wonderful. She communicated throughout the entire process, updated my contract when we had a few changes to hair/makeup count, answered all my questions, made my wedding day MU&H timeline for me, checked in after my trial to get my honest thoughts and then checked in before the wedding again to confirm everything. I highly recommend Refined Beauty for any wedding; they can handle a large group, executed our visions, and I can tell they really love what they do! I do not have professional pictures back yet to upload but will try to find a few to put here.

Today Nancy did my hair! She was great, detailed and very professional…read more I appreciate it her time and effort! She is a great asset to the RB team! I was hoping for a lighter result, but I am still very happy with her work! Definitely recommend her and the team at RB!

Gina is amazingly talented and super sweet. My usual stylist was out on a medical leave and Gina…read morewas able to give me a much needed trim in a pinch. Not only was she accommodating and very personable, she also did a fantastic job cutting and styling my hair. I wore that style for (4) straight days!

This salon is located on the floor of Sass Salon Suites in Seven Bridges. The suite is called…read more"Pure Vanity" It's been trial by error over the years of having my hair done. Gina and I used to work together and she's been doing my hair for the past 4 years and she is AWESOME and definitely a keeper! In the past I've had stylists who have their own agenda, who don't listen to what "I" want, and do whatever seems to work for them. Gina is a great listener, she's honest, and I fully trust her with my hair. She also has fantastic ideas! I pretty much change up my hair with every visit. She is always accomodating - even if I need to stop by to get my bangs trimmed, or eyebrows waxed, I get in within a very reasonable amount of time.

I had a color and blow dry by Betsy she was fabulous. Also had a manicure and pedicure; Not so…read moregreat I've never had a pedicure with Asian massage your legs but least a couple of minutes.... No massage and the lady did not want to do French so she kept repeating how I should have Color and she loves color and what color would look good finally to get her to shut up I said put some color on so now I have brown frosted ties...NOT ATTRACTIVE! I will go back for hair bit never a mani/ pedi. Continuous racist comments also which I didn't appreciate. Very unprofessional

Been with them for years could not be happier with the customer service and my stylist and my…read morehaircuts. The company has changed location recently but they're awesome people are still there.

I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

thank you to Shereen for SAVING my hair! I was in dire need of a hair refresh and she delivered-…read moreshe was also super quick to respond and get back to me with availabilities!! She was very sweet helping me choose the right color and cut that would best suit me! I know that I can trust in her with my hair! This was also the fastest balayage I've received and she revived my previous one seamlessly, so so happy I found her I definitely will be back!

I had a friend visiting from out of town that wanted sparkles/ tinsel placed in her hair. Called…read moreThe salon and Jenny was able to accommodate us at a convenient time for all. The salon is clean and the stylists are friendly. My friend loves her sparkly hair!

I wanted to wait a few days after my service to write my review to see hair lasted…read more After some disappointing customer service at my long term salon, I needed a change. This salon kept coming up on my Instagram. I decided to take a chance on this salon. My whole experience with Alia Rose was amazing from booking to check out. It's always scary to try a new salon for color. When I saw some of their work online, I decided to give them a try. When I called to make my appointment the person who answered the phone was friendly and took her time. I asked questions about their payment methods. Stylist is able to take cash/venmo/zelle/ or even a check for tip. Nice that they offer all of these options. The salon is located on a busy street with street parking. There is a pedestrian cross walk right in front of the salon. I was greeted promptly and the interior of the salon was beautiful. I was scheduled with Emilee for my full highlight and touch up. She listened to my thoughts and took the time to explain pricing up front. I appreciated that she told me what to expect right away as the salon sticker shock is never pleasant. What I also noticed is that everyone who worked here seemed genuinely happy and that they enjoyed their work. Staff helped each other out and complimented their co-workers color and styles. My color turned out great and I am happy with the results. I already pre-booked my next appointment. Thankful for a salon closer to home with great customer service. From reception to service this salon really cares about their clients and it shows.

I have avoided high-end salons for quite some time because of the cost. My hair is baby fine and…read moreI've always had an issue with having to pay upwards of $250 to get my hair colored professionally. So, recently I opted to do an at home color myself and was incredibly unhappy with it so I called on Alia Rose to the rescue! I have heard of this salon over the years as I have a couple friends that go here. This is probably one of the prettiest and most well appointed salons I have ever been to. The staff, and I mean the entire staff from the front desk to the colorist and the shampoo girl, were beyond sweet. I had a great experience with Kailey, my colorist. She heard my plight and did an epic job at fixing my mess. I was in the chair for about three hours. A great experience here - I'm very happy with my hair color and I feel like I made a friend. FYI, this place seems to also be popular with young men as much of the clientele on the afternoon I was there were teenage boys and young men. They all seemed happy when the left. This place must be trending in locker room talk lol!

If you are looking for Kristina from Salon Hype, I found her!!!! I have been going to her for 6…read moreyears. Think is is an excellent stylist and colorist. I just sit in the chair and ask her to do whatever she thinks I need. I have mid length hair and have never had it this long. She has it styled in a way that is perfect for my face. I went to a wedding last night and everyone loved my hair. I even received calls today about how nice my hair looked. She did a beautiful job. It was fresh and young looking for a middle aged lady. I like to keep my looks up to date and she has maintained a classic look for me that can be styled for day or black tie. So glad I found you . I have never gone to a stylist this long in my life. She is a keeper!!! Also parking is easy and close to the bldg. It is a cozy friendly salon.

I've been going to Kristina for over 8 years and she is seriously the best! I continue to follow…read moreher wherever she goes because she is so great at cutting and highlighting my hair. She knows what to do with hair, no matter if it is short, medium or long in length. I always look fantastic after seeing her. I have (rarely) ventured to see other stylists during this time and never have the same satisfaction about how my hair looks. She is really amazing, even my husband says so and I don't want anybody else to ever cut and highlight my hair (for real). This location within a salon suite is chic, cozy and comfortable and is a much more relaxed environment than a big salon. Come see her and you won't regret it!

Isabelle is fantastic! She is very talented, professional, and kind. She always makes sure your…read morehair is cut and styled exactly the way you want, before you leave. Highly recommend Isabelle at The Rustic Rose Salon.

If you haven't booked an appointment here yet, you must! Angie is the only person I'll let touch my…read morehair...she makes the whole visit pleasant and you leave feeling gorgeous. Her salon in Naperville is beautiful as well! Highly recommend.