First off, I'm not a huge sweets person but I could never say no to their chocolates because they're supercalifragilisticexpialidocious, no seriously, one of the best! I've had their chocolates a couple times and each time I enter a chocolate bliss like state. Their service is impeccable in every way possible. As you can see from the pics the atmosphere is Willy Wonka like wonderful and they have just about anything you could want for a sweet tooth. If you're looking to enjoy some chocolates for yourself or to purchase for a loved one, this is the go to spot in the area. Enjoy, I know I do ;) read more

Venchi - Chocolatiers & Shops Near Me - Millburn, New Jersey

The Garden State location is much nicer. The employees here try to scam you with inconsistent and erroneous individual chocolate pricing (somehow made 4 pieces of small chocolate coke out to $15), and they serve you a lot less gelato than the Garden State Plaza Venchi. Will definitely avoid this location from now on. read more

Venchi - Chocolatiers & Shops Near Me - Millburn, New Jersey

A chocolate and gelato cafe, they are a popular treat as they're the only real shop in the mall for desserts like this (a rolled ice cream shop probably would do well?), so little kids and adults line up. While you wait your turn, you can peruse the gift chocolates or the pack-by-piece ($13.50 a pound about) as well as chocolate bars of all kinds of sizes, and you pay at the counter. They also have some coffee and other drinks available in case you need a kick start. Staff was friendly, came to check on the items. The box set that looks like a book is cool, but the pieces do move around inside (the sample one had chocolate all a-kimbo and didn't look that good inside, though the outside was a cool container). No seating, go outside to the shared common space otherwise. Will see how they do once the Eataly opens up, but they are a bit expensive so it's a once-in-a-while treat. Cone or cup, choices. read more

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Located in the Short Hills Mall in New Jersey a very upscale shopping mall it's like walking down 5th Avenue just inside a mall. Venchi has gelato and fine Chocolates this location they have a very small store I didn't try the gelato but there was a long line for it. I did buy some chocolates they are very pricey but very very good. They test there raw materials to ensure they meet high standards. If you love chocolate like me this is a must try. read more

Venchi - Chocolatiers & Shops Near Me - Millburn, New Jersey

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Probably one of the best gelato spots I've been too. It's truly delicious! Their chocolate is amazing! Plenty of choco bars in the store that you can buy as well. We went there with a family so were able to try a few different flavors. Service is great! The interior decor is really cute although there is no sit down place. Highly recommended to try! read more

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After visiting Venchi in Flatiron, I decided to try the Venchi location in Milburn. Known for their exquisite chocolates and gelatos, Venchi truly shines during the holiday season with unique and elegant packaging that makes for wonderful gifts. I appreciated that this location offered samples of their chocolates and gelatos, allowing customers to explore their options before ordering--such a thoughtful service! While I would love to give this place 3.5 stars, I can only rate it a bit lower. The decor is beautiful, and the flavors are fantastic, but personally, I find that their gelatos are just a little too sweet for me. read more

After trying Venchi off of Union Square in the city, I was excited to check this one out. It is definitely much smaller and doesn't have the same aesthetic but the gelato was still good. I went with the dairy free option this time and they did not disappoint. The one difference I did notice that the gelato that as soft and it made it hard for the employee to scoop it out. It was almost too frozen. It also made it hard to eat from the cone without it toppling over, but thankfully they gave me a cup. You get to pick your choice of chocolate (milk or dark) that they usually place on top, but because it was too frozen, they left it on the side for me. The employees were very nice. Overall, it is a bit pricey but good gelato. If you want more an experience, checkout the one in the city. read more

Venchi - Chocolate and raspberry gelato on a baby cone - Chocolatiers & Shops Near Me - Millburn, New Jersey

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I decided to treat my family to some gelato and it was a small fortune, but worth it. The service is great and the gelato is excellent. If it's your first time, they'll ask you what size you want, cone or cup, and if you want chocolate syrup as the base. After paying, they will ask you for the flavors you want. The regular is $8 and you can get up to two flavors. We all enjoyed and it was very decadent. A nice treat! read more

Venchi - Chocolatiers & Shops Near Me - Millburn, New Jersey

The BEST GELATO! Located inside Short Hills Mall- the perfect treat to treat yourself with during a long day of shopping. There's plenty of seating and tables next to Venchi There's usually a long line when I go (for good reason), but this time I managed to be the first one in line. They have the creamiest, most decadent gelato I've ever had! My fave flavor is the tiramisu. They have several size options, but I've found the baby (1 scoop) is more than enough to get a good amount of gelato. You can also customize your scoop by adding nuts, chocolate, etc. So delicious and creamy!! Highly recommend! read more

Venchi - Chocolatiers & Shops Near Me - Millburn, New Jersey

This Venchi couldn't be in a better location. It is nestled inside the Short Hills Mall and always busy. We were in a line, behind 7 other customers, and we could see why. Not only does Venchi provide one of the most creamy gelatos I've ever tasted, but they can also present it in a cup, lined with different sweets/nuts. I don't know any other place that does this. The eatery also has other items for sale (candy, merch, chocolate). If you're in the mall, stop by Venchi. You will enjoy top notch gelato and leave a similar five star review. read more

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So we were in Short Hills Mall and noticed a huge lien to enter Venchi. Obviously India's to check it out. Super glad I did!!! The very best ice cream I have ever had!! I opted for the baby cup (1 scoop) and it was absolutely perfect! I had the chocolate swirl with vanilla and hazelnut_ don't recall the name (started with a C) AMAZing!! Super rich read more

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There's a quality control issue here. This location used to be much better. The trays of gelato looked like a mess and when they made the scoops, they didn't take from the fresh part of the gelato, they pulled from the side of the tray which is the area they utilize to flatten the gelato. It didn't look appetizing. And it just generally looked messy behind the counter. But the biggest thing they lost was that they used to pour the chocolate into the cones which made the best part. I ordered a small cone "gourmet" and they skipped it entirely. By the time, I realized I had to walk half way back the mall. I raised it to the manager and they addressed it by pouring in the smallest amount of chocolate. It was pretty lackluster and the manager didn't seem to care for my feedback. I was happy to splurge on a luxury gelato but this place has lost what it made it special. read more

Stumbled upon this place when the grandparents wanted to buy the kids some ice cream. Those kids got a real treat. While we were waiting in line, we got some sample of the milk chocolate spread, it was amazing. The mango gelato was so good that my toddler who normally wants to be fed grabbed the spoon and kept scooping on his own. My brother got the dark chocolate flavor and it was pretty amazing. It's not cheap, a regular cup is pretty small and cost $6.75 but it is quality. As you see the decor is fancy. read more

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The fresh cones dipped in chocolate with the added chocolate pieces make this gelato perfect. Honestly loved the cone more than the actual gelato. read more

Venchi - Gelato with fresh chocolate dipped cone - Chocolatiers & Shops Near Me - Millburn, New Jersey

One of my favorite gelato places. I fell inlovevwith this place while in Italy so was excited to find it here. Great shop with chocolate fountains the wall. read more

Venchi - Chocolatiers & Shops Near Me - Millburn, New Jersey

I had a vanilla gelato which tasted pretty good. The only problem is that I had to buy the smallest size since it was so expensive ($7). I wish there were also other flavors that we weren't so focused on chocolate, but that's not really an issue since they are a chocolate shop anyway. read more

Good chocolate store in Short Hills Mall. I like their ice cream and coffee. Nice addition for Short Hills Mall. I first saw this company in Italy on vacation couple years ago, Now they are in US. So cool. read more

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A cool bougie gelato/chocolate shop in the short hills mall. I noticed so many people in the mall with cones, so when I came across Venchi, I figured I would try it. A small one scoop cone is over $9, so it is quite pricey. That being said, the gelato was very good - not sure about the price though. read more

Venchi - Caramel gelato cone - Chocolatiers & Shops Near Me - Millburn, New Jersey

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Authentic Italian gelato! This place has great gelato and a unique style. Simply adding in hazelnut chocolate sauce to the inner cup and then gelato makes this place stand out among others. The gelato itself is also extremely tasty, smooths, and fresh. You don't want to miss out on this gem! read more

Bought a cup of ice cream for $8.48 and gave the cashier a $10. She announced that they had no change and asked if that's all right. All right if they pocket the charge they don't have, that is. Whoever decided this is a good policy for customer service should be canned. I feel bad for the staff who have to work this way. read more

Customer service wasn't great. gelato was decent. Could have been creamier. Inconsistent portions given out .

Slow and overpriced. Ordered a 'large' which is three scoops. Guy gave my daughter two scoops and says one of the scoops was big.

Pretty good gelato - Italian style, although I find it always a bit less creamy vs what I get in my home country. Flavors could be more varied. There are 4 different versions of chocolate hazelnut. This review could be 4 stars if it was not for the poor service. Generally the servers seem disengaged, robotic, almost annoyed to serve you, and at times lacking attention to details. - today the server almost messed up our order twice, which we caught only because we were carefully watching. What happened to serving gelato with a smile? To the Venchi management - your employees deserve better customer service training. This gelato experience could be so much better if they had a better attitude! read more

Venchi is authentic Italian gelato and I am here for it. First encountered this brand in Siena Italy in 2015 - hard to forget their iconic window display but it's their ultra creamy, mind-blowingly accurate "real-tasting" flavors that, once tasted, will make you a true afficionado. The staff is super friendly and will let you sample flavors as you zero in on your favorite - but in truth it's hard to choose as they are all delicious! I love their straciatella and capuccino, and they also offer non dairy and fruit based options as well. If you like hazelnuts, you can work this into your gelato via a chocolate dipped cone with crushed nuts or if you prefer your gelato in a cup, get the inside lined with chocolate and nuts and take your treat to another level. You will not regret it. read more

THE best, authentic gelato in the area. Run, don't walk to try it. Pro tip; if you can go during weekday, the line is short. Expect lines to be very long on weekends, it's superb! read more