My 4.4 Stars For Real Yelp Rating. Visiting Santa Monica For The First Time From Las Vegas. And…read moreI'll Keep It Short. Location Of The Hotel To Pier Awesome Hotel Was Very Clean , Staff Interaction Awesome Service Was Awesome. Wait Time For Luggage It Was Shaky But It Was Friday. I Would Like To Recognize These Badass Employees For Their Service: Eliu:Front Desk David: Manager Diego: Valet Apollo & Javier Bellman I Believe. Gywnn: Front Desk I Hope I Spelled The Name Correctly; Thank You All For Your Service; Until Again Cheers!

Bougie hotel on Ocean. I have been staying here for years as my home office is in Santa Monica…read more They used to be a JW but recently changed to the Autograph collection and did a remodel. The gym is really nice and open 24 hours. They also have a sauna and steam room and pool. They have some really nice rooms here and also some super average rooms. Most of the Ocean and courtyard rooms have balconies but city side rooms are much more average but also less expensive. The hotel is steps away from the boardwalk and the Santa Monica pier as well as tons of restaurants. There is no coffee in the room and they don't set it out now until 6am. Also they only have these handheld steamers in the room now which I find to be cumbersome and useless when faced with a wrinkled dress. I had to call down to get a real iron and ironing board. The new furniture is modern but not functional. There are not enough plugs in the room either (luckily I bring my own power strip. They have a small bar with drinks and bites, all for a very steep price -- my glass of average rose was $20!!! This is a Marriott hotel so you get your points -- which is why I will be back.

The view at sunset from this hotel is amazing. An amazing space and venue…read more We ate a collection of almost everything and everyone loved it. Definitely a good place to hang out early too.

One of my favorite hotel lounges in SoCal. Updated gorgeous historical setting with high ceiling…read moreand large open area. Really enjoy lounging here, sipping an old fashioned and allow your senses to be stimulated by the environment. Feels like going back in time.

A Beautiful Oceanfront Hotel with an Extraordinary Service Culture…read more My family and I just returned from a Father's Day weekend at Regent Santa Monica Beach, and it was one of the most impressive hotel experiences we've had. We stayed in a 720 Oceanfront King room, which was spectacular. The room was spacious, beautifully designed, and incredibly comfortable, but the true highlight was the view. Being able to sit on the patio and watch the ocean while our children played, read, relaxed, and enjoyed the room created some of our favorite memories of the weekend. We found ourselves spending far more time in the room than we normally do on vacation simply because it was such a wonderful place to be. While the property itself is stunning, what truly sets Regent Santa Monica Beach apart is the service culture. Every interaction felt thoughtful, genuine, and personal. Before our arrival, Deidra was incredibly helpful and responsive regarding room questions I had. Throughout the stay, Waldo made us feel genuinely welcomed and cared for, taking the time to ensure our family was comfortable and enjoying everything the property had to offer. Lex checked in proactively and made certain our stay was going smoothly. The level of engagement from the leadership team was remarkable and set the tone for the entire experience. What impressed me most was how attentive the staff were to details. Housekeeping noticed we were traveling with a toddler and disposing of diapers in the room trash. Without us requesting anything, they proactively delivered a Diaper Genie to our room. It was such a simple gesture, but it demonstrated an incredible level of awareness and care. Dining at Orla was another highlight. Both breakfast and dinner were outstanding. Pia stopped by our table to personally ensure everything was going well and even made sure we hadn't left any belongings behind when we finished our meal. Ryan provided exceptional service during dinner and went above and beyond for our family. When our son preferred traditional dinner rolls over the pita bread being served, Ryan and the team went out of their way to locate rolls elsewhere so he could have something he enjoyed. They also handled special requests with grace and professionalism, making our children feel genuinely welcome throughout the meal. The food itself was excellent. The breakfasts were memorable, the seafood dishes were outstanding, the cocktails were creative and well-crafted, and the desserts were fantastic. Orla delivered the kind of dining experience that would be worth visiting even if you weren't staying at the hotel. What impressed me most about Regent was the consistency. The front desk team, concierge staff, housekeeping, restaurant staff, bell team, and managers all seemed aligned around the same goal: creating an exceptional guest experience. It wasn't one outstanding employee--it was an entire culture of hospitality. There are many luxury hotels with beautiful buildings and desirable locations. Far fewer succeed in making guests feel genuinely cared for. Regent Santa Monica Beach does both. This is unquestionably a luxury property, but after experiencing the level of service, attention to detail, dining, and hospitality we received, we left feeling it delivered tremendous value. We have stayed at many excellent hotels over the years, and this is one of the few that had our family discussing a return visit before we had even checked out. Thank you to Waldo, Deidra, Lex, Pia, Ryan, and the entire Regent Santa Monica Beach team for making our Father's Day weekend so memorable. We are already looking forward to coming back.

I was invited to an event. I came an hour early, wanted to use their valet - and after 45 mins in…read moreline I gave up and went for an alternative structure. The situation after the event was even worse and I was so thankful that we had parked elsewhere. The whole event felt as it had come as a surprise to then. The whole thing felt so ... unprepared. Back down in the lobby we could not even get a coffee. Visually, it's a nice hotel. I just fail to understand how you can invite a few hundred local business executives and then fail so badly.

My husband, toddler, and 5 months old stayed here for 3 nights on Memorial Day weekend…read more We had a great time from the moment we walked in: - the hotel is beautiful and location is everything - the staff is very nice, tries to call you by name to make you feel special, and everything screams quiet luxury - the room was very nice, well decorated and comfortable. The tub is the highlight. One comment would be that when we checked in with Anthony, who was so sweet to our toddler, also kept telling us we were getting upgraded to a very nice room. We got all excited. It was a normal room. The "very nice upgrade" just meant that we were on floor 5. I barely call that an upgrade but ok. - we asked for a crib, and we go a nice crib with a cute little baby soap kit from noodle and boo- very nice touch. And baby robes for the kids- my toddler loved it. My toddler was on a rollaway bed and they were super accommodating about it- great experience on that front. - balconies are tiny and I never saw anyone out when I sat out - pool staff was super nice. It was a chilly weekend and the pool could have been warmer (I couldn't get in, but I really don't like cold water). - the beach chairs are also very nice and we were surprised to find them available - they were extremely pleasant about our friends visiting us every day! - the lobby waiter during the day was almost inexistant. We had to go to the bar to ask for drinks. The woman at night was great. Now for the food...: - coast has a great breakfast, the lemon ricotta pancakes are excellent (though stupid expensive for pancakes) - pico is a good spot for shrimp cocktail and calamari. Hasn't seen shrimps that big in a long time. - overall the food was good everywhere but way overpriced.... The kids menu are ridiculous... hard to justify spending $28 on kids pancakes. That being said, the portions were the same as adult portions... maybe make the portions smaller, and price more accessible? Overall we had a great stay, and while on the expensive side, we agreed we would come back. Nicely done!

So I used to live across the street at The Stanley before I contracted E.Coli poisoning from a…read moresteak and eggs breakfast on a Sunday morning by myself with my pup. This happened on 7/28/2024. I walked home and within a few hours, I began projectile vomiting, among other things. I definitely know it was the breakfast steak, which I usually never get. I thought it would pass in a few days, no big deal. It did not, and it turned into Sepsis and Pancolitis within a week. I was bleeding internally and by the next Sunday, I called the paramedics to my home because I could not stand up. I almost lost my life. I spent almost 40 days in the hospital over the next 4 months - it's now May 2026 and I still need one surgery that my insurance does not cover. I had every complication under the sun. I lost my home, my new office that I just signed the lease for with an ocean view, my vehicle, my good credit, but most importantly, my good health. I had never been admitted to the hospital before in my life. I am a Doctor of Acupuncture and Oriental Medicine, so I lived a very healthy lifestyle, working out frequently, clean diet. I contacted ETC Hotel group, Edward, who owns the Coast Restaurant in Shutters along with Casa Del Mar next door. They had no response for me. I am forced to get a lawyer now. I was supposed to join LAXPD that year. I already finished testing. This has, clearly, been put on hold. Edward was the one who did not get back to me. I emailed corporate and his personal email. Update: June 9, 2026. Hello Elica Y. I am highly offended by your response. Please, no response is better than a lie. There was no comprehensive review. Your insurance company, United, requested information from my lawyers which has not been sent out yet. In fact, according to my bank statements, I dined at your restaurant, Coast, the evening before AND the morning of this incident. Chef Vitorrio would always bring out food for me as we were very friendly and I was a local. Do better. Say nothing.

Due to asbestos in my apartment the management asked me to relocate fo several days and offered a…read moregenerous stipend for my expenses. So happy I selected The Shore. I was with my very old dog and the staff treated both of us so well. My room was very clean and comfortable. I did not request an ocean view room. I requested ground floor and the patio and courtyard were perfect for me and my dog. As the other hotel guests were lounging by the pool I enjoyed the serenity of my ground floor room and my senior dog loved running around on the courtyard . The service from check-in to check-out was extraordinary. Volkan at the front desk is an asset to this property. He was so helpful and caring. I ate most of my meals in the hotel restaurant. They were fine, not great, but fine. Blue Plate Taco is just a few feet away and I enjoyed dining there as well. P.S. The bathroom and the amenities were excellent and the shower was amazing. I just recommended it to relatives who will be traveling to Los Angeles soon.

Beautiful hotel in a great location! The lobby smells amazing - like a Disney hotel. They gave us…read morecomplimentary champagne when we checked in. Our room was gorgeous with a large balcony. We didn't find the privacy screen for the bathroom until the second day, so we were a bit horrified by the lack of privacy. The pool and hot tub were very clean and pretty. I wish we'd had more time to enjoy this hotel and all of its amenities. Our only complaint is the WiFi situation was awful. I couldn't get any service with Verizon anywhere in the hotel and their WiFi was super slow and unsecured. This meant my phone battery constantly drained.

All the staff I encountered were friendly and welcoming. I wasn't aware there is such a lovely and…read morehistoric hotel in Santa Monica! Also much appreciated for the nice upgrade to one bedroom suite on the top floor - the setting, space, and views were absolutely stunning. Enjoyed Sirena and The Georgian Room as well. This would be a perfect stay-cation venue...

My daughter asked where did I want to kick off my birthday weekend? I quickly said the bar at The…read moreGeorgian. Perfect choice. A DJ was playing cool jazz. New guy bartender being taught their cocktail specials by experienced and kind woman bartender. Nice appetizers with our beautiful cocktails: turquoise sour and a lychee something. Such a classy yet fun-vibe place. Cheers to all who celebrate birthdays!

Hotel's location was very convenient, with restaurants and walking paths right nearby. The staff…read morewelcomed us very warmly at check-in. Upon entering the room, we found anniversary celebration balloons, drinks, chocolates, and a card with handwritten messages from four staff members placed on the bed. It was incredibly touching. We stayed in a 4th-floor ocean view room, offering an amazing view of the Pacific Ocean. The room had a private balcony, perfect for watching the sunset. The hotel was very clean, and the surrounding area felt safe. The bathroom was fully stocked with complimentary toiletries and all necessary amenities. The room featured a high-end Nespresso coffee machine. The bed was extremely comfortable. I will definitely visit this hotel again. I highly recommend it to everyone.

TAKE YOUR HARD EARNED MONEY ELSEWHERE…read more Arrived for two nights, called days before and front desk said they can do early check in. When arrived , they did not. Waited in the lobby with a 2 year old until check in at 4 (which I'm paying for). The front desk ladies looked annoyed I kept asking when the room would be available. Requested to speak to the supervisor, and got immediately denied without trying. The room was not ready until after 4:30. (They don't even follow their own Policies). Only Valet Parking for $63 per day (Extremely Overpriced and not worth parking on property). Sometimes Valet guy is not at his post so you have to look/wait for him, which I did just to get my own keys to get things out the car. So if you have a baby (Inconvenient). Room was dusty, pillow sheets had paint stains. So irritated with the service I did not want to make contact with front the desk as it was a mood killer. Views were nice from the hotel room. Hotel charges a $30 hotel fee per day for the gym, bike rentals, discount on restaurant nearby (not worth it) . I didn't even use it and they don't reimburse what you did not use. Paid a lot of money to be near the beach with poor service. Pay somewhere else with your hard earned money. This place wasn't it!

Beautiful place to stay! Walking distance to the beach and close to 2nd street…read more People are very friendly and helpful to everything you need. All around comfortable and clean place to stay when in Santa Monica Would highly recommend:)

Beautiful, charming building in the best part of Santa Monica one block from the beach. This is…read morewhere the locals want to be. The cherry on top is Jen's hospitality. Her energy sets the tone for the entire place and she makes it feel like home.

We stay here at least 1-2x a year. This is our favorite hotel BY FAR when we come to LA. I could…read morenot stay anywhere else. We love all the rooms we stayed in here. It's so spacious and comfy! It's always quiet when we stay here as well. The location is clutch! It's walking distance to everything! We can take the cruisers for free and bike along the beach. Just always a 11/10 stay here. Service is always top notch! The food is pricey here but it's still good! Thanks to the staff for all you do here! We appreciate you all for always making us feel welcome!

They have two listings!…read more Oceana Top notch stay! If you have the Amex aspire, this is a great way to redeem your free cert and if you have points definitely use them! Our weekend stay would have been right around 3k. 0.00 with Amex free night stay plus points. What a deal! Not only that, we were upgrade to a quiet. Room 315. I suggest getting that room if you can. Great spacious room, with Amazing decor, great books, comfy beds and cold ax. What else could you ask for ? Tiramisu when you arrive? Yup, they did that too. Nestor and Josh are top notch professionals. They are doing a great job taking care of clients here. Everything was top notch. Very attentive and accommodating. Not sure how this place gets bad reviews. We really enjoyed our stay and will come back soon! Great property! 5 star experience!

Did a quick stay-cation here for a much needed get away. It's walking distances to the Santa Monica…read morepier/beach, the metro E line, and lots of great restaurants. The only option is valet parking which is steep, but convenient. There are other parking structures nearby; we still opted for valet for peace of mind. Rooms are clean and they offer suites if you want more spacious rooms. Service is incredible: we were able to check in early, borrow beach towels, and have all our questions answered. I only have Hilton Silver status (used to have to travel so much for work that I diamond once a upon a time), but they treated us with more consideration than I've experienced at other hotels when I was a Diamond member. Certainly a splurge stay for me, but between the service and location, I'd come back and recommend it to anyone.

We really enjoyed our Spring Break stay at this wonderful hotel. Firstly, the staff was really…read morehelpful. The allowed us to check in about 2 hours early. The housekeeping staff was fantastic too. The gentleman who was responsible for our room always asked if we needed anything and if he could provide any assistance in making our stay even better. We stayed in a 1 bedroom suite. The great thing about the suite setup is that the living room with a pull out couch is separated by a door to the bedroom; you could watch TV in one room and not bother the people in the other room. The TVs in each room were oversized and there was a decent sized mini fridge (Target and Trader Joes are just down the street - hello wine and beer!) The walls were thick, as was the main door and hotel noise and street noise was minimal. They have a pool on the 3rd floor that doubles as the covered drop off/entrance area and it was very nice. The breakfast buffet was solid (include made to order eggs), but it was too expensive (approx. $33 per person-tip included.) The best part about our stay were the pillows. Down pillows! The most comfortable pillows I have ever slept on! The beds were solid too. What else? You're a couple of blocks from the Santa Monica Pier and Beach. You're within an 8 minute walk to McDonald's for breakfast (cheaper than the hotel buffet!) and your about a 10 minute walk to the 3rd St Promenade. Our daughter absolutely loved her first trip to the beach and this Hilton property and its staff had a lot to do with that! *Tip 1* Head to Trader Joes to stock up on booze for your room fridge. *Tip 2* They don't have a microwave on property to reheat leftovers or snacks. Plan accordingly.