Fantastic! Easy to schedule & the company reps stayed in communication with me via text. The two…read moreemployees showed up, as they communicated, on time. Quick & efficient service, very gentlemanly, communicative, & efficient. Took care of my 5 vents & register in 30 minutes. Didn't leave a mess. Very reasonable pricing. Highly recommend!

Itzhak and team did great work from Pristine. He was very responsive in getting our chimney…read morecleaning setup in a timely manor. Fair price and Matt Spoon and his colleague came out and did effective and efficient work. Was smelling smoky in our living room from our fireplace and doesn't at much now! They were very respectful of our belongings and kept everything clean. Recommend and would use again.

The owner of the company was a hoot on the phone! Women owned. Jordan and BJ arrived very promptly,…read morekept in touch from when they left to when they arrived. They were efficient, professional, and polite. Very happy with the service, recommend them and will contract with them again.

Kris and company are fantastic, we've had them out twice, the first time they made a mistake…read morereattaching the vent hose so they came out immediately to fix it and clean up at no charge. Never had any other issues, and we've been able to get on the schedule within a day or two. Excellent service, highly recommend them!

I needed my dryer vents and duck cleaned. Tim came out and did an excellent job. Didn't leave a…read moremess and when I need it done again I will definitely call Tim. And the cost was very reasonable. Thank you, Tim.

Tim offered a free estimate so we arranged time for him to come and see. After inspecting our…read morehouse, he explained very clearly what was going on. As per his recommendations, we did air duct cleaning and mold treatment. Very satisfied with the results.

Ben from DryerVentz is awesome. His customer service skills and quality of work are top notch. I've…read morenever used a vent cleaner, but my new house's vents were caked with filth. He got out the stuff brush and got it all. Then used anti microbial solution to prohibit mold and such. Highly, highly recommended.

Called this company after getting a quote from a prominent company that seemed high. Ben quoted…read moreless than half what the other company was asking. He was a very personable, knowledgeable, honest and affable person with a cheerful attitude. It was a pleasure working with him! He did a great job cleaning and reconfiguring our dryer duct connection, removing a box and rigid elbow that narrowed down to 2" (by design) that has been flagged for greatly increasing the energy use of a dryer. He said the new connection should improve the dryer's efficiency by 60%. The air flow out of the exterior dryer vent increased from 12.5 (feeble) to 18.5 (excellent) after his work! Highly recommend this company! Will definitely reach out to them in the future.

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Had an issue with my A/C and reached out to Fuse HVAC. He was able to come out quickly, diagnose…read morethe problem, and clearly explain all of my options without any pressure. He was professional, friendly, and kept me informed throughout the entire process. I really appreciated the honesty and communication, and I'll definitely be using Fuse HVAC for any future heating and cooling needs.

As a customer of ARCE Heating and AC since 2018 who has invested thousands of dollars in their…read moreservices, I feel obligated to warn others about their unprofessional conduct and disregard for customer commitments. After years of them persistently promoting their maintenance plan, we finally signed up last year, believing it would ensure priority service and regular system care. How wrong we were. ARCE cancelled my long-scheduled maintenance appointment with just 24 hours' notice, citing a need to prioritize emergency no-AC calls. This cancellation came despite the appointment being made 6 weeks in advance and my having adjusted my work schedule to accommodate it. When I offered to reschedule to the following week - though inconvenient - they insisted they could only schedule during July 4th week, knowing I had already informed them I would be out of town. I was surprised by their inflexibility and unwillingness to work with my schedule, even when I tried to be accommodating. What's particularly frustrating is that regular maintenance is essential for preventing AC failures during peak summer months. By pushing my maintenance appointment to July, they're essentially creating a situation where my system could potentially fail during the hottest part of the year - exactly when emergency service would be most difficult to obtain. One can't help but wonder if this is intentional, as emergency repairs are far more profitable than routine maintenance. If they consistently prioritize emergency calls over their maintenance plan customers, why even offer a maintenance plan? The professionalism of their Operations Manager, Jacqueline, was very disappointing. She failed to call as promised, leaving me waiting for hours throughout the day. When a response finally came, it was just a dismissive text. After questioning when I would receive a call, I was told they were too busy and their only solution was to cancel my prepaid maintenance membership and issue a refund if I couldn't accommodate their last-minute schedule change. The refusal to even have a phone conversation about the situation insinuated that I, as a long-term customer, wasn't even worth a few minutes of their time for a proper discussion - even if the outcome wouldn't have changed. Talking to your customers is typically a basic professional courtesy. For anyone considering ARCE's services: be aware that scheduled maintenance appointments apparently mean nothing to them, and they'll cancel with minimal notice regardless of your schedule or loyalty as a customer. Save yourself the frustration and find a company that actually values their customers' time and honors their commitments. Update: In response to the business owner's reply: I want to make it clear that at no point was I "combative." I remained respectful throughout my communications, even when faced with last-minute cancellations and a refusal to even discuss other options than the one option they provided. Regarding their mention of "privacy boundaries," I have not violated any laws by sharing text message correspondence. In South Carolina, it is entirely legal to share written communications I was part of--particularly when done to clarify facts and protect against misleading claims. I shared these messages to provide transparency and defend myself from the company's attempt to discredit my experience. The fact that they responded with veiled legal threats instead of accountability is deeply disappointing and says more about their customer service than anything else. Any further threats from this company will result in me escalating the matter as well.

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said…read morethey would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand-out. I felt well-taken care of throughout the process. I highly recommend 24/7 AquaDry!

I chose Aquadry to handle a water mitigation in my master bedroom/bathroom after seeing all of the…read morepositive reviews. They came and did the work and led me to believe that they would also be handling the rebuild afterwards so I felt like I was in good hands. Once the mitigation was completed, I was told to contact Dan to talk about the rebuild process. He was busy when I called but told me he would get back to me the next day. After about 5 days I reached out to follow up only to be told that he was having issues with subcontractors and offered to connect me with one of his colleagues. He never did. And I haven't heard from him or Aquadry again, but they did manage to send out invoices in a timely manner and made sure the insurance check cleared first. The workers who did the mitigation, one in particular (Johnathan I think) were ok overall aside from Johnathan not showing up once or twice and not notifying me of any schedule changes, having me waiting around for them to show up. Disregarding me and my time. As well as trying to have personal conversations about my kids and marital status which made me very uncomfortable. Ultimately I was left with a mess that I had to find another contractor to clean up. They also lied about the day and time they actually started the project on the invoice they sent to my insurance company so they could charge a same day after hours fee. When in actuality they didn't start the job until weeks after they came out to give the estimate. Would not recommend

Long story short, Alec K was very professional, not pushy, friendly, did good work, and cleaned up…read moreafter himself. Long story long to follow: We had 4 ceiling boxes that we wanted swapped out for fan-rated boxes. I found Gianni Electric on Yelp, requested a quote on the app over the weekend, they replied quickly with a few extra questions and took down my contact info. They got Alec out the next day for a quote, and he came back the following day for the install. We probably could have gotten the work done a bit cheaper if we went with some self-taught handyman off of thumbtack, and I could have done the work myself (though it would have taken me a lot longer and probably would have made a mess in the process); but plumbing and electrical are two things that are worth paying a professional who has a license and insurance for. The price was reasonable and pretty much spot on what we had guessed it would cost us before reaching out. The whole process was pretty painless, and we'll definitely use them again, and wouldn't hesitate to recommend them to friends.

I had them come out for an estimate on adding a double outlet. Dino S was super kind and courteous…read more He gave me a good price and completed the job and the spot very fast. He even gave my breaker box a once over, ran the test cycle and explained how to interpret the results. I would recommend them and will definitely be using them for our electrical needs going forward.