I needed fast service to address a clogged dryer duct that was causing my dryer to malfunction and…read moreleaving me unable to do laundry. After calling a few other companies and being given at least a one-week wait, Pristine responded quickly, got me on the schedule, and had everything resolved within two days. I'm very satisfied with the service and would definitely recommend them.

My home has eleven AC vents and is a one floor home. I scheduled Pristine Air Duct Cleaning to…read morehave the ducts cleaned. I did not ask for an estimate and it was not offered either. They were considerate of the home, which is in disarray due to mold mitigation. I was very surprised when the bill for their services was $1,000, but I had not asked so that is on me. I had previously looked online at what other companies charged. I was told I needed a new box for the AC at the cost of $1995. Early evening I realized that cold air was coming out of only two of the vents and the house was warming up. I had to call Pristine to have someone come out and open up the eight or nine vents that had been left closed. The service person who came was very efficient and polite.

The owner of the company was a hoot on the phone! Women owned. Jordan and BJ arrived very promptly,…read morekept in touch from when they left to when they arrived. They were efficient, professional, and polite. Very happy with the service, recommend them and will contract with them again.

Showed up on time, did exactly what they said they were going to do and more…read more Definitely would recommend.

Nick is simply the best! When my garage motor broke I had a few companies come out and price it…read moreout. He gave me the most reasonable prices, and also options so I could think it through. He never tried to upsell me. And he took his time with my questions, and was very accommodating with scheduling. He was kind, thorough, and even was available to answer some questions I had after installation!

I noticed the spring on my garage door broke when I was trying to leave, I called them up around…read more5pm and they were at my house by 6pm, and it was fixed by 6:30pm! Amazing service!

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Had an issue with my A/C and reached out to Fuse HVAC. He was able to come out quickly, diagnose…read morethe problem, and clearly explain all of my options without any pressure. He was professional, friendly, and kept me informed throughout the entire process. I really appreciated the honesty and communication, and I'll definitely be using Fuse HVAC for any future heating and cooling needs.

I requested service on our tankless water heater. E. R. Plumbing was out the next day to perform…read morethe maintenance service on both tankless water heaters. The technicians were knowledgeable and courteous to explain what they were going to do. I value their expertise. I have been using their service for several years and always satisfied with their service.

I had problems with the AC unit, and I assume the capacitor like always when the compressor is not…read morekicking in. Usually, I have one at home but not for this unit. Called during the weekend and left message. They responded back Monday morning and told me that they will send a technician. Because I'm not home during the visit, she asks for a CC to be on file for the Service Fee. Positive: Technician came out and said the capacitor failed. ($20) Negative: Total bill $544.44 Even when I gave them the OK to repair, they still charge the service fee. And CC fee, witch the lady on the phone never told me. And then they have the impudence to notice on the bill that I potentially saved $120.

​I don't normally leave reviews, but the incredible customer service I received compelled me to…read moreshare my experience. After calling around all day trying to find an HVAC specialist, Megan was the only person who actually seemed to care that I was stuck without A/C on one of the hottest days of the year. While other companies minimized my situation, Total Heating and Air made me feel heard. When my technician, Sebastian, arrived, I knew I was in good hands. He took the time to listen to my concerns, and it's clear he is highly knowledgeable and truly cares about his work. He had my air up and running within 30 minutes! Overall, I had a fantastic experience with Total Heating and Air.

Did thorough research and landed on this Company. I was pleased with their service options, cost…read moreand availability. Matt came out within the window originally provided, he was extremely professional, very patient with my questions, offered a variety of proactive suggestions for my HVAC. He inspected the unit outside, took pictures to show me what he observed (I had a Duke surge protector) and cleaned the coils. Did a thorough inspection of the unit inside. I was impressed enough that I signed up for the annual maintenance plan! It includes summer and winter maintenance and 10% discounts on labor/parts if needed. In my opinion, the annual maintenance was well within my expectations. I am a brand new owner of the condo and it meant a lot that he took the time to walk me through everything. I would highly recommend this company and definitely Matt hands-down! You can tell they're invested in building and maintaining relationships and that means a lot these days. Oh! And I am really interested in the UV system that seems to be a better option for my type of HVAC set up. If I can swing it, I will definitely be contacting them for the install. Again, Matt really knows his business and the best solution for my set up.

Quick and thorough cleaning of our dryer vent. Punctual and a fair price. Will definitely use again!read more

Terrific service, really friendly and very quick response time! Would definitely recommendread more

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

I received an entirely new system from Arce(RC). Here's my objective analysis as best I can make…read moreit. Salesman: Good guy, answered all my questions, worked hard for my business, continued to answer my questions, post install. Installation team: Very kind, respectable, friendly, efficient, and everything went smoothly. Financing: This is where I'm frustrated. Was we were finalizing details of the new system we got to payment and financing. I intended to pay half cash and finance the rest. I searched and learned that Trane (the brand I chose) had a promotion for 60 months 0% interest. This is a great deal. I asked about that deal and the Salesman, Shayne, talked to his boss. He came back and said they weren't partnered with Trane in that certain way so they couldn't offer that deal. Understandable. I accepted that. I was offered and accepted 15yrs @ 9.99%. I intend to pay this off much quicker. Almost 2 weeks later, I get a flyer in the mail from Arce(RC) offering those same exact terms, but through a different bank/partner. I felt cheated. I estimate I could've saved between $800 - $2500 on the life of this loan. That's REAL money. Shane went to his boss and his boss knew full well this promotion was going to drop soon, but couldn't offer me these same terms. I have OUTSTANDING credit. Do promos come and go? Yeah. But I don't buy that I couldn't have been offered this deal because of a date technicality. Again, objectively everything else in this process was great. But this made me feel more like a number and less like a valued customer. I would still recommend them for their workmanship, but be very cautious. Push for the strongest deal possible. Don't let them convince you they can't make a deal. They're lying.