Stop looking for a carpet cleaner and hire these guys! Very responsive and they did a great job…read more James knows all the secrets to get out the toughest stains. Highly recommended.

James, the owner, was outstanding! He responded promptly and was able to take care of our carpet…read morecleaning needs the same day. We had recently fostered three dogs who weren't housebroken, and our carpets definitely showed it. James cleaned them thoroughly, and now the entire house looks and smells fresh again. He even went the extra mile by leaving us a bottle of enzyme cleaner for future use. Exceptional service -- we'll definitely be using him again!

Danielle has been very helpful and answering my questions, explaining the services and meeting my…read moreexpectations.

James did a great job on the carpet. It looks brand new! Very friendly and personable as well…read more Highly recommend.

Heaven's best was very responsive, quick to schedule an appointment (I'm talking next day), easy to…read morework with, and very fair in pricing. It was a difficult job due to a lot of pet hair and pet urine, and when they finished, the carpets looked new and smelled so clean. It was a rental unit, and even the rental agent commented that the carpets looked exceptional. I would definitely recommend!

Easy 5 stars. Real review and I had them take care of two rooms for me. While I didn't have devils…read morecoming from my dogs, I did have mildly dirty paths from them coming into my living room. Mark and his son were prompt, professional, and completed my job with great results. Being a military vet, I try to use fellow brothers. Mark is a Marine and the same attention to detail we have in the military he uses in his cleaning. Honest and price conscious! I'll have them back next year and from then on! Thanks brother!

The carpet in our den had several large ripples and I was afraid someone would trip on them and…read morefall. The Carpet Medic came and did a fantastic job. Dawn and Kent were prompt and friendly. When I saw all of their equipment I knew the Job would be done right. We are very happy with the work they did and how smooth the carpet is- like new!

They did a fantastic job! That carpet is 11 years old and it looks great…read more I have a rental property and will diffidently be using them again not only for the rental but for my house as well! Thank you!

5 star customer service. 5 star cleaning job. 3 star marketing/education. Oxy Magic successfully…read morefixed a poor cleaning job done by another company. I wasn't happy w/ the steam cleaners I had been using so on a lark, I had my carpets downstairs cleaned by a service in town that advertises heavily and uses citrus based cleaning products to clean carpet. The citrus company's cleaning process smelled nice but left my carpets still dirty, visibly dirt. The high traffic areas in my home didn't even look like they had been cleaned. And the citrus company's process left the carpet "oily" for lack of a better term. I could feel it on my feet. After researching what might actually get my carpet clean, I called Oxy Magic. It was around 4pm on Friday afternoon when called them. Eileen answered and was friendly and personable. When I told her where I lived, she told me they were going to be in my area the next day, Saturday, and offered to fit me into their schedule. The guy who was working in my area on Saturday, Bill, called me about an hour before the scheduled time to let me know he was running ahead of schedule and asked if I would like them to come early or wait for the scheduled time. I asked him to come on ahead of schedule. Bill brought his equipment in and got set up. They use a semi-wet process with a specialized machine and an oxygen based cleaning solution. (Yes, related to the OxyClean type chemical used for laundry stains.) It is not hot water extraction. First Bill pre-treated all the carpet downstairs, giving extra attention to the high traffic areas. He then waited a few minutes for the pre-treat to start working and proceeded to clean. I had about 1200 sq ft of carpet that needed cleaning on this trip. It took Bill around an hour to complete it all. I had already moved the major furniture pieces before he got to the house. Their machine has brushes that lift of up the carpet pile - like an industrial strength vacuum cleaner brush roll. It did an excellent job at bringing some life back to the carpet in my high traffic areas. The side benefit is they dig pet hair, human hair, lint, etc. out of the carpet too. Bill showed me his machine's lint/dirt catch bucket before he started. When he was done, it was nearly full of lint, hair, etc. that my vacuum had missed over the last year. The only fault I have with them is they need to educate customers better on what they can do and can't do. These aren't the guys to call when you have a flood. They don't do a good job explaining what their process does best (and doesn't do so well). So now that I've experienced steam cleaning, citrus cleaning, and oxy cleaning, all on the same carpet and all with the same level of dirt/stains, I think I know what I like. For cleaning up after the everyday life of a family, based on my research and experience, Oxy Magic is who I will be calling back. In the 4 years I've been having this particular carpet cleaned, it's cleaner now than it was when I got the key to the house. I wouldn't call them to clean up after a flood or deal with the results of a kid pouring a whole Costco sized bottle of pancake syrup in the middle of the living room floor (true story, don't ask) but for cleaning up every day life, they are the clear winner of my business.

Fantastic experience. Wonderful job. A plus service. My carpets look great! Thank youread more

Alex was super responsive and totally crushed expectations on an emergency cleaning. He was polite,…read moreprofessional, and prompt. What more could you really ask for? I would recommend him to any one looking carpet cleaning or stain removal services!

From the owner: We are a Family owed and operated Business with a 14 plus years of experience in the industry,…read morehonesty, professionalism and going above and beyond in every job is what set us apart from the competition so we take pride on our work . We carry professional equipment to deliver a high quality cleaning for your carpets, couches, tile and grout services .

What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new…read more He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs!

Carpets Plus recently cleaned two carpet spaces here in Ballantyne. Mr. Tyson did an awesome job,…read morethe carpets look new and refreshed for the New Year! Every spot was eradicated. If you are looking for someone who will: -Send you a reminder Service the entire Charlotte area -Show up on time -Give a quality service experience w/ Reasonable prices Then choose, Mr. T @ Carpets Plus! Highly recommended. Mrs. TM Williams

I had a carpet that had been passed down from my grandpa that I didn't think would be able to come…read moreclean! I called klean rug and they not only picked picked it up but were able to bring it back to its original liveliness and delivered it back in the same week !! Thank you Walter and the guys from klean rug !!!

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

So glad I found Bill on yelp to clean my couch! I used the request a quote tool and Bill responded…read moreright away and was able to put me on the schedule very quickly. He provided a highly reasonable quote and exceeded my expectations. On the day of, he was prompt, friendly, and thorough. He did an excellent job. Highly recommend!!

Bill did a wonderful job cleaning my couch. He was fast, professional and kind. Would recommend.read more