I actually love living here now. It used to be a train wreck until the current manager, Shawnte,…read morearrived. I truly didn't think this place was going to get back on track, but she pulled it off. If she doesn't enforce the rules, the community becomes chaotic. If she does enforce them, some people call her mean. That's the reality of managing a large community. I am truly grateful for everything Shawnte has done and continues to do at Sonoma. The property is cleaner, quieter, and much better managed than it used to be. If you appreciate a community where the rules are applied fairly and consistently, you'll probably enjoy living here too. Thank you, Shawnte, for all of your hard work--it doesn't go unnoticed.

FALSELY TICKETED AS A RESIDENT DURING INTERNET OUTAGE -- UNFAIR AND RISKY WITH MY BABY! *****SEE…read moreATTACHED PHOTO!!**** I was visiting my family member at Sonoma Porter Ranch and received a parking violation from Golden West Security (the company Sonoma hires). Normally, I always input my visitor information for the parking QR code, but yesterday there was a Spectrum internet outage and cell phone reception was terrible. I physically couldn't enter my visitor information through their system. What makes this worse is that on the violation notice it says: "known resident vehicle parked in visitor space #550." I am NOT a resident -- I am a visitor. Please get your facts right. My family members pay for extra parking spaces and never park in visitor spots. I was parked as their guest, and my license plate should have made it clear that I'm not a resident. This situation was completely out of my control, yet I still got a violation. Sonoma should have communicated with their security provider to account for outages like this, but clearly, they didn't. Because this was my final warning, the next time this happens my car will be towed. As someone who visits with my baby, the idea of being stranded without my car while visiting family is incredibly stressful and unfair. Rules should be enforced reasonably, but in this case, they're punishing residents' guests for something caused by a service outage -- and they're even recording inaccurate information on violations. This warning should be removed immediately, and this policy needs to be fixed so visitors aren't penalized for situations beyond their control!!

Came in for an appointment at 2 to tour a 2 bed as I was confirmed there was a 2 bed over the…read morephone available to tour. When I came in they told me it wasn't available to view. Also, that my appointment was canceled when I had my confirmation. I stepped to the side took a seat to research, another couple walked in during my "appointment" Time. I ended up walking out.

Over priced, prices are raised every single year when the new contracts come out. Prices have been…read moregoing up while the quality of the building and cleanliness has been declining the past four years. 3 stars for the pool, gym, and location, but the building quality has been declining. 1 BDR 1 BA has gone from about 2,600 to 3,400+ in just 4 years, also charge 150-200$ per additional parking spot ‍

Excellent experience throughout our application process, move in, and now residency. Our Leasing…read moreConsultant, Aydiee Vaughn, went above and beyond to guide and support us through all of this. Everyone we have met, staff and residents, have been exceptionally nice. The property is gated, full of garden areas, flowers, trees and spectacular views of the city...especially at night. The maintenance crew has been here just to check and make sure everything is to our liking. BBQ area, heated pool, jacuzzi, cabanas, large community kitchen area, game area, pool table and more. And this community is close to 118 and next to a huge choice of restaurants and shops. We are very happy to have found Tesoro and are very happy here.

Vaugn works in the office very rude horrible person to deal with, rent will go up 4% every year,…read moreevery once in a will have serve breakfast or lunch horrible food cheap, probably pocket money to splurge on themselves, very crooked people, The office Manager Karen does not care about the tennants, Stay away

Michelle is a great property manager and quick to address any issues you have regarding…read moreapplications, property questions and maintenance requests. Private parking with a garage you can't get into unless you live there!!

I just moved in a week ago and I am so grateful to be able to call these apartments home. The…read moreinside of the apartment and the amenties are great. The location is close to a lot of great shop centers and it is so quit. Everyone is really friendly here.

Geeta, Karen, and Oscar at the leasing office create a warmth you feel the moment you walk in --…read moreand that never gets old. I'm especially grateful for the incredible community events they organize every single week: yoga, Zumba, wreath-making, bouquet workshops, even dog events. That kind of effort transforms an apartment complex into a real community. A special shoutout to Karen -- whenever something came up, she had it handled within hours. Having someone that responsive in your corner makes all the difference. Jonathan in maintenance is patient, thorough, and a great communicator. Pair that with 24-hour maintenance service, and you always feel taken care of. The grounds are always spotless, and the large dog walking area is a huge bonus for pet owners. Thank you, Terrena team -- you made three years feel like home.

Heads up: when you call the leasing office here, you don't get a person. You get an AI chatbot run…read moreby a third-party company called EliseAI. I called today, the bot told me no one was available. Walked to the office -- two employees sitting right there. Worse: EliseAI's own privacy policy says they record your calls, texts, voice recordings, geolocation, and device info. Nobody told me this when I signed my lease. I got a random text from an 833 number one day introducing "Fiona" as my AI assistant. That was it. When I raised this in person, the staff was rude and dismissive. I've filed a CCPA data request and escalated to Fairfield Residential corporate. if you care about your privacy or want to actually talk to a human at your own apartment complex, ask about EliseAI before you sign anything.

Alberto was great again! He figured out the problems in short time. Now, just waiting for the…read morevendor response.

We have lived here for several months now and have had a great experience so far. The neighborhood…read moreis secluded, quiet, and the neighbors are courteous and friendly. There is a sense of community here - from the 1,000 egg 2026 Easter egg hunt, to the fact that my child can go outside and play with the nieghborhood boys (we didn't have that in our previous neighborhood). The apartments are clean and well kept and maintenance issues are promptly resolved (even "after hours" requests are resolved if they are emergent by the on-call maintenance staff). The maintenance staff are all friendly - Armando is very nice and has helped us resolve a few minor issues. We get the occasional spider, but that is to be expected as we are in the mountains. Our previous building had a horrible infestation problem which honestly at times made me scared to go home. There are 2 beautiful pools, a pickle/tennis ball court, a dog park, and a playground (best for small children). The leasing office is on site. Apartments come with a washer and dryer. We have an attached one car garage and the option for a covered/uncovered carport. Most importantly, I feel safe in this community & love it here.

For over 25 years, Villa del Sol has been the best place to live. From the amenities, to the kind…read morepeople, to the proximity to everything you might need. Apartment Manager Ramona runs a tight ship, yet her caring attitude toward her tenants is amazing. No matter what life has thrown this way, she has accommodated with an upstairs to a downstairs apartment, from a smaller to a larger apartment, and so much more. Maintenance Manager Carlos keeps the property clean, well maintained, and pretty. From a drip to a clog, and more he'll have it repaired by the end of the day. This quiet apartment complex has been a wonderful home.

BEST place to live!!! I'm a resident for more than 10 years and happy to live here!!!!. Ramona and…read moreCarlos are the BEST!!! They both will take action ASAP, they always go above and beyond!!!! It is a place to call HOME!!!! You guys ROCK!!!!

We have been here since 2016. We LOVE IT HERE. A Family community . We all look out for each other…read more It's peaceful, safe, affordable. Malorie and Marc are fantastic Managers. Maintenance are great guys. We LOVE, LOVE, LOVE everything about this community here at North Park. We are a family here.

We are family of four and have been living here for six months ,this place is very affordable and…read moreconvenient to live ,peaceful we are loving it,on top manager Malarie is awesome she is the best manager ever.

I've had a great experience with the team at IMT Bella Sara at Superior. Ennase, the property…read moremanager, is professional, attentive, and truly cares about residents. Keith, the assistant property manager, is always kind, helpful, and quick to respond. Daniel, the service tech, does an excellent job--repairs are handled efficiently and with care. Sir, the maintenance manager, leads a solid team and makes sure everything runs smoothly. Overall, the staff here is reliable, friendly, and genuinely supportive. It really makes a difference living in a community where management and maintenance work so well together.

Thanks Daniel for stopping by and taking a look at our washer I submitted a ticket and maintenance…read morewas fast to respond!