We have lived here for several months now and have had a great experience so far. The neighborhood is secluded, quiet, and the neighbors are courteous and friendly. There is a sense of community here - from the 1,000 egg 2026 Easter egg hunt, to the fact that my child can go outside and play with the nieghborhood boys (we didn't have that in our previous neighborhood). The apartments are clean and well kept and maintenance issues are promptly resolved (even "after hours" requests are resolved if they are emergent by the on-call maintenance staff). The maintenance staff are all friendly - Armando is very nice and has helped us resolve a few minor issues. We get the occasional spider, but that is to be expected as we are in the mountains. Our previous building had a horrible infestation problem which honestly at times made me scared to go home. There are 2 beautiful pools, a pickle/tennis ball court, a dog park, and a playground (best for small children). The leasing office is on site. Apartments come with a washer and dryer. We have an attached one car garage and the option for a covered/uncovered carport. Most importantly, I feel safe in this community & love it here. read more

Whoever was the leasing agent working 8-8-26 at 4:25pm was completely unhelpful after waiting 30 minutes in the heat of 100° for him to come back from his break in the office and unlock the leasing center where clearly he was just smoking marijuana as it reeked of marijuana in there. We asked about a tour for a two and two bedroom where he proceeded to say that he was extremely busy extremely busy no way could possibly help us do that. He told us to take the self-guided tour, which we remind you. We had already set everything up for, but it was not working,. we told him we processed everything for self guided tour put all the information they wanted verification they wanted, however it was not working when we got to the self tour model. The doors were not unlocking. We tried to explain that to him asked me if he could unlock it he said he was extremely busy and couldn't possibly have the time to do that today it mind you this model is one building over from his office literally just jet straight across from the parking lot.proceeded to say he can't we asked if maybe he could send a maintenance man over there to just unlock it for us he said no. Begins to look annoyed and tells us He can't help us until Monday. He's extremely busy you know Which I felt was a lie as there was nobody else in the office except one couple that was sitting down on their phone not even talking to him. You're gonna have somebody. Thats already been waiting on you to get done smoking marijuana on your break. They've taken the time and energy to come view your property as a potential place to live and you clearly can't help them. All you can say is I'm really sorry. Extremely busy. I'm really sorry. Extremely busy literally he needed to take two minutes to walk across from the leasing office, unlock the door and he couldn't do that . Didn't even try to help us. All you clearly need to do is go and tap and open the door. it seemed like the only words he knew instead of I'll help you or let me see what I can do was no I can't and that's not the type of person you want representing your properties and a customer service environment. Maybe he was just too high and lazy to do his job read more

I have been here a few months we moved from a noisy unkept apartment complex in Woodland Hills. We found an opening for this complex and instantly fell in love. Christian in the leasing office was so helpful & patient with the application process. After moving in we had some minor issues to be addressed and I can't speak highly enough about Armando and Alberto the maintenance crew how fast and kind they were to my needs of things and continue to be. Ashley and Christian in the leasing office are always there to listen to me and are so accommodating. Moving here has been the best decision the view is unbelievable and the peace and quiet is refreshing. I've met some of my neighbors and everyone is so friendly. I feel like we're in our own little oasis. ( my cat loves it too watching the birds and squirrels from the window) Definitely doesn't feel like an apartment feels much more luxurious. Thank you to all the amazing people here at IMT. read more

After 8 years as a resident who just left, I'm posting in short form a so you'll benefit from our experience: 1. "Nice" location features - access to Topanga & 118 FWY, backs up to open space. "Poor" location features: High wind and fire probability area (evacuated a few times during the Woolsey Canyon Fire). SCE (Utility), will shut off the power without hesitation since that fire to avoid potential liability. We lost more than 5 refrigerators' worth of food, plus it shuts down Spectrum, so no internet! 2. On-site management - ALL PEOPLE FANTASTIC! Off-site "upper" management - classic bureaucrats. Would not install a safe stair rail, present on all other buildings, until I threatened them with justified legal action (this was a safety/ADA issue). This took months to resolve. Parking - they will tow you WITHOUT notice if you park in the red curbs near your unit or in front of your garage to unload groceries or your babies etc., citing "it's the fire code". Absolutely no willingness to discuss a tenant-friendly solution. I'll be back to update you about my Security Deposit return experience. read more

Shout out to Joel! Joel responded quickly to our maintenance request and was extremely professional with a very kind and friendly demeanor. He came prepared with all the necessary tools and clearly knew what he was doing. Although the bathroom issue was not an easy fix, he worked efficiently and was able to repair the toilet the same day. We truly appreciated his professionalism, positive attitude, and dedication to getting the job done right. Excellent service overall. read more

We have lived at imt summer village for almost 2 years and all I ve to say about this place is ,it has been great leaving here, from the entire maintenance crew, Alberto, joel,George, Vince and everyone that works to help to keep the community clean, not to mention the office staff,Ashley, Chritian and Ryder are all great people/staff and make living in this community great. They are all very attentive and go out of their way to get things done in a timely manner. Just want to say thank you to the entire IMT staff. read more

Alberto was great again! He figured out the problems in short time. Now, just waiting for the vendor response.

Alberto and all the maintenance people are outstanding. I feel so comfortable with them around my animals and I know the job will done properly. read more

Excellent service every time I have a problem, they are quick and very professional! Thank you so much!

Do not rent from this place!!! Trust me!!! The office staff are horrible, maintenance is great! They don't know how to assist tenants at all. Power went out for the community so I pulled up in front of the house and was loading the car with my family's bags to stay the night at a hotel. Towing company took my car within five minutes of me running in and grabbing my family and bags. Had to pay 450 bucks to get my car out at 1:30 in the morning in van nuys. Office staff didn't care at all... Night security sucks, car break ins and home break ins all the time... Finally got fed up after being there for 8 yrs and dealing with the new company for 2 years (IMT). Left the unit fairly clean which included me doing some repairs myself just to be nice. Not only did they keep my $800 deposit, charged me $600 on top for cleaning and repairs. Like they weren't going to clean anyways. Total scam, don't dare to live there! PLEASE read more

Came here to warn potential new residents: STAY AWAY FROM ANY IMT PROPERTY!!! We lived at Summerset for four years, 2.5 of them when it was managed by Equity. During Equity's administration, it was absolutely wonderful. Then IMT bought them out in fall of 2023. Upon our moving out, IMT not only kept our entire deposit for bogus claims of repairs that they claimed "exceeded normal wear and tear" (they didn't), but also sent us a bill demanding an additional sum of money as the deposit wasn't enough to cover everything. They also turned over the debt to a debt collection agency. It's pure corporate greed on their part, and they do not have their resident's best interests at heart. STAY AWAY! read more

I love my townhouse! Ashley and Christian are awesome! They are very nice, friendly and professional every time I need something! Recently Armando fixed the AC he was fabulous, informative and went above and beyond! I love it here! It's so beautiful! read more

IMT Summerset Village - Archie - Apartments Near Me - Chatsworth, California

Ashley is pleasant, kind and helpful ! From the moment we signed up for a tour to after we moved in, the whole experience with her has been amazing. If I could rate her 100 stars I would. She is on top of everything and answered every question we had big or small in a timely manner and we had a lot lol. Her and the entire staff at IMT summerset made our decision to live here easy. Ps. Maintenance is on top of it too. They answered our request quickly ! read more

Had an issue with our refrigerator. Armando and his tech fixed the problem in no time. Those guys and also Albert are the best!

The most attentive, professional, and gracious staff! Every single department! From the front office to maintenance service, everyone is exemplary! read more

Don't ever more there. They never return your deposit plus they over charge for damages

Great experience with Joel in maintenance. Had my service requests taken care of quickly and completely over the holidays! Very much apprecaite the great service. Christian in the leasing office has been excellent to work with as well! read more

Alberto did a great job on my service request! He was very professional and knowledgeable and got my items taken care of right away! This was not the first time and I'm happy he was able to come back again to take care of this request. Thank you Alberto! read more

I called and talked to Ashley who was so personable, informative, professional and just a delight to talk to. She's definitely a keeper. Also, Kirsten was terrific as well ! Thanks, ladies. read more

Everything went smoothly and perfectly. Ashley was so patient and thorough with the entire process she deserves a bonus.

One of the Most Well maintained apartments i have ever lived .Grounds are immaculate and any time I need service on our unit it is addressed Immediately And correctly !! The maintenance personnel are genuinely concerned my satisfaction and wonderful to work with!! read more

Living at IMT Summerset Village has been a wonderful experience. We had 2 issues (plumbing and dryer) that had come up and we want to give a shout out to Alberto and Armando! They were on it, quick and so very friendly. Keep up the great work! Appreciate you! read more

I'm new to the community and a first time renter so it's safe to say I knew nothing about the process. Patrick, Ashley and Rhyder with the leasing office were beyond helpful and patient when answering all of my questions and did an amazing job easing my anxiety with the whole process. It is an absolute joy knowing how professional and caring everyone is at the offfice. The maintenance crew is also very helpful and professional! They answered the maintenance calls in a very timely manner and worked quickly and were extremely neat! I am so happy to be here and look forward to seeing what IMT has in store for the future here. read more

Been living in this a community for over 6 years. Have always loved it here, great location, quiet, and kid-friendly, Office management is pretty good about communication and responding in a timely manner. What I'm most impressed with as of recently is maintenance, I must say they are the star of the show recently. Always see them busy, working hard, and are very polite to all residents. We recently had out washer fixed by Alberto G. and he was great. Super polite and professional and fixed our washer the day after I submitted a request. Very happy with how things are handled around here. read more

It's been a few years since I moved into Summerset Village. A few months back IMT took over. PRO: The new team in the leasing office is great - so helpful and kind. The maintenance team is also responsive and very detailed. The communication has also improved. I appreciate the on-site staff. CON: For some reason, IMT decided to start hacking down all of the beautiful trees here in the community, which for most, is the reason to live here in the first place. It was a gem hidden on a hill covered in trees. When people visit they say they don't feel like they are in the SF valley. I'd watch the birds go in and out of a gorgeous tree in front of my balcony. When it rained they took refuge there. When we get crazy windstorms (which we get often) the birds would retreat into the tree. A neighbor said her daughter cried when she ran to sit under her favorite tree and it was gone. Trees are wonderful natural wind blockers. We get scary wind storms here so powerful we often lose electricity. Dozens of other healthy trees were chopped to a stump (see review below with many photos). Even the Department of Energy writes about how trees and shrubs provide excellent windbreaks, which can reduce home heating costs considerably. I hope this doesn't negatively impact us. I was told by one of the "tree trimmers" that IMT instructed them to take down 150 trees!!! But of course, the email sent to us by IMT says "tree trimming" - I guess we have very different definitions of "trimming". And what is left, they removed every other branch - so now we have funny-looking bare trees. This property is right up against the 118, a very busy freeway. Trees not only shield us from the blistering summer sun, but they purify the air. Studies have proven that having lots of trees nearby can cause a 37% reduction in soot and a 7% reduction in ultrafine particles where trees and bushes are present. In a city where trees are much needed, IMT decided to start chopping. Even the Los Angeles Times put out an Editorial in Nov of 2023 on this very subject titled "Trees are essential in a warming world, but L.A. still lags in shade equity". It is an understatement to say I am disappointed in their decision to demolish our trees. To the IMT executives: Please remember that this is not just a property to us, this is OUR HOME. The decisions you make for us have long-lasting effects on our quality of life, and the NATURE around us. Thank you to whoever reads this entire post. I know it's long! I'm really heartbroken about our trees. read more

IMT just bought the complex in a very hush hush kind of way. The tacky new signage is one thing but they are going through the community and RAZING SO MANY OF THE MATURE TREES TO THE GROUND! They aren't taking out the dead trees, they are just razing the mature ones indiscriminately! We get really high temps in the summer and 60mph winds during high wind season up here so the complex depends on the trees for shade, wind breakage and especially a noise buffer from the 118 traffic. It's much less quiet up here now so you get to hear ALL the traffic noise especially at night when the drag racing starts on the 118. Why would IMT care? They aren't going to be bothered by the noise, wind and buildings baking in summer. If they aren't razing 200 year old trees to the ground, they are chopping most of the limbs off the other ones. Theres just no sense in it. Most of the residents are heartbroken and when we asked about it we got a dismissive, "this is a 10 week process, we know the residents aren't happy." What was a beautiful green wooded oasis is being quickly turned into an UGLY community of stumps. Everyday when we go out, theres more destruction and they are just getting started. Shame on IMT! read more

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We moved in a couple months ago and have had to put in a couple maintenance request orders in. The guys (I believe his name was Lenin) are always super friendly and professional. Just recently our washer stopped working and they quickly installed a brand new one! read more

My washing machine was broken. Joel F got it working so I could use it, and quickly got the replacement parts and finished the repair. I am very happy with the service. He was very nice and professional. read more

IMT Summerset Village Maintenance came to fix my bathroom sink. Joel did a great job! IMT is always fast and professional.

Water line got clogged/backed up for dishwasher. Started a load and had no idea that I would end up with water all over the floor in the kitchen.put in a request and called the office and someone from maintenance was out within a couple of hours to fix the problem. Staff in office and maintenance are new as I have been living here for 3 yrs and I was pleased with how quick and nice this new company is. read more

P.S. I've lived at Summerset Village since 1992, so I've seen about 3 owners and many managers and staff come and go. IMT and its staff truly are the best in my experience. :) read more

So far so good! We moved in May 17th It seems safe quiet and good for kids! Great for dogs too! read more

I've called a bunch of leasing offices, and this one is by far the best! The entire team is so friendly and helpful. Most offices rush you off the phone and make you feel like a burden, but they made us feel so welcomed. We talked to Amanda and Patrick on the phone and they were awesome. We toured with Ashley and she spent an hour showing us multiple units and taking us all around the property. We were so impressed with her and she's only been there two weeks. It's an older property, but it's super charming. The best thing is the beautiful grounds. It's nestled in the middle of canyons and trees and feels like a different state. It's truly beautiful! I think we found our new home! read more

I've had a good amount of maintenance requests put in within the month. Albert was the maintenance technician to respond to all of them. I appreciate his knowledge and drive to make sure the job gets done, and the job gets done well. We've had time to chit chat and he shared that he's done all sorts of service jobs prior to IMT, and the prior experience and skillset he has obtained definitely shows in the work he does now as an IMT employee. I appreciate his dedication to having a good work ethic and friendly energy to the residents. Always in a good mood and smile on his face. If there's ever a promotion (w/ a raise!) available, i HIGHLY encourage IMT to give the promotion to him. read more

Alberto did an amazing job completing my maintenance request! Great customer service and same day service. Thank you!

Friendly staff & great location to lease. I can't wait to move here when they have one bedrooms available. They even offered me a waitlist so I can be notified when one becomes available! read more

I loved living at Summerset. I lived here for a year. Beautiful grounds. Green and wild life everywhere! Didn't feel like I lived in an apartment. Very amazing neighbors. Sad I had to move! But I highly recommend living here! read more

I am very happy with the new management IMT Summerset Village. I had some an issue with our apartment when we called them , they responded very well and fast . Thank you very much! read more

Daniel did a good job fixing the dishwasher. He came with the right tools and got the work done quickly.

Summerset Village is really calm and quiet I love that it's away from all the city noise, the Office staff is very friendly the Maintenance staff is very professional they are always making sure the apartments are well kept. Thank you Summerset staff you are appreciated. read more