Want to go ahead and thank Pavel & Stacy at CA Auto Mall, bought a car roughly two weeks ago and…read moreit's been the easiest purchase I've made. Stacy contacted me on a Sunday to gather my info and fill a credit app. The following day I showed up to the dealer Pavel helped me finish the process I was in and out of the dealer within less then 30 minutes with the car I was searching for with a good monthly payment. Thank you CA auto mall, highly recommend.

I wasn't the easiest customer due to circumstances out of my control but Pavel was very helpful, an…read moreexcellent communicator and it was an easy and painless process overall buying a car from him. Would highly recommend to anyone looking for a vehicle.

Irina and Dani were very helpful! They're truly went above…read moreand beyond to help me with my situation and got me approved for the car and made the entire process very easy! I HIGHLY recommend you go to them for your next car!

Brought my car over, they checked everything out and paid . Easy, quick, and professional! Highly…read morerecommend this dealership! Thankyou!

Their staff is very professional and has excellent knowledge of the industry. They gave me a very…read morefair valuation for my vehicle. It was a very pleasant negotiation and Jesse was extremely fair. It was not the typical "used car dealer" experience!

Shout out to Art!! Exceptional costumer service, easy to talk and ensured us on assisting my life…read morepartner with the vehicle she's been seeking. Staff is super friendly and we knew this was the place to shop for a vehicle! Thanks again, Art!

I had a very positive experience with the sales team, Raffi Yerkanyan and Mario Lima at Toyota of…read moreGlendale they gu me with patience and offer clear financing option. I felt supported through the entire process and would definitely recommend their services to other.

I just want to say thank you to Raffi. He greeted us the moment we stepped into the building, he…read morewas very polite and helpful! he helped me walk out with my brand new GR86! Great service! I'm definitely very pleased. I recommend coming here!

My family has been buying cars from this dealer for over 25 years and we just bought a car today…read morefrom them..Good service and excellent customer service so don't hesitate and get a car from them..

This business represents and has their finger on the pulse of the people the community they serve…read more East LA Auto Sales associates, Jason, Ali and Natalie went above and beyond to get me into a new vehicle. The entire process to no more than 2.5 hours, clean, simple and professional. I highly recommend this local gem of a dealership to anyone! FIVE

NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

It went well with Jose Reyes ,,,,,the only problem i have this cars dont have spare tire it…read moresucks......

I had a fantastic experience buying my first car at this Toyota dealership this summer. As a…read morefirst-time buyer, I was pretty nervous going in, but my salesman Erick Tecuatl made the entire process smooth and stress-free. He worked with me to find a price and payment plan that actually fit my budget and worked diligently to get my questions answered.

It can be weirdly challenging to buy an older car (which is what our budget necessitated), but Amin…read morewas honest, respectful, and helpful. The experience was smooth sailing!

Very happy with my purchase of a high-mileage Subaru Crosstrek here. Amin was very helpful…read morethroughout the process. Thanks!

Edit: just wanna say a lot of yall be toooo bratty . this generation dont have thick skin . i…read morecalled about 1 problem with the car I wanted to fix myself . called the guy who sold me the car for advice on how to handle and he told me to bring the car in for them to help for free ..... now i get why this city hates working ! u people forget u buy the car 'as is' thats why ur paying 5k for the car - this aint no beverly hills dealership bro - we aint ballin and we know it . and the ppl complaining are women - get ur bf to fix the damn car like a man. anyway i have a hella good experience here and recomended it to all my buddies . holy **** ... did not expect buying a car to be this easy... used car dealers usually have the scummiest people that annoy u & upsell u . Most dealerships i go to the employees think their some hot shots & im doing THEM a favor . . This place was the exact opposite ! Employees were dope n they dont bug u if u dont wanna buy or push u outta ur price range & they tell it how it is . The manager was helping me out with some advice on how i can improve my credit score too . super dope experience, even tho car prices went up big time, this place did not give me a hard time . bless up

I had a great experience here .my person was Tony, he's amazing I recommend to go to him if you do…read moredecide to buy a car .he's patient and very kind and honest and friendly .great vibes and also the manager William was great and their crew as well . Everyone was so sweet and made it so smooth getting my amazing quality car on my budget .it's perfect for anyone trying to get a car or a decent finance program .

I had an amazing experience at Downtown LA Toyota and couldn't be happier with how everything…read moreturned out. A huge thank you to **Ben Girmay**, who took great care of me from the very beginning. He was incredibly kind, communicative, and easy to work with, and genuinely made me feel like he wanted to help me get the best deal possible. I'd also like to thank **Denis Ruiz**, the Sales Manager, who went above and beyond to make the numbers work for me. He helped lower my monthly payment and made it possible for me to drive away in the car I wanted. He was professional, approachable, and it was clear he truly cares about both his customers and his team. Lastly, a big thank you to everyone in Toyota Financial for putting in the effort to make everything come together. I really appreciated how hard everyone worked to find a solution that fit my budget. Overall, this was one of the best car-buying experiences I've had. Everyone treated me with kindness, respect, and honesty, and I highly recommend Downtown LA Toyota. Thank you again!

Before reading, please note this will be a lengthy review, but it is very detailed and accurately…read morereflects my experience. I have purchased two vehicles from this dealership. My first experience was average overall nothing particularly stood out, but there were no major issues either. My second purchase is where I ran into significant problems. My salesperson, David, was great and I highly recommend him. He assisted me with both vehicles and provided solid service throughout the sales process. However, my experience with financing was very disappointing. The finance representative I worked with the second time, Oscar Ovega, did not provide clear communication or proper follow-up. After my vehicle was involved in an accident and declared a total loss, I went back to cancel my warranty. I was told the process could take up to a month and that I would be kept updated, but I never received any follow-up despite reaching out via email. When I returned to the dealership, another employee informed me that the cancellation had not been handled and assisted me with submitting it. Unfortunately, this led to further issues. My GAP insurance was canceled without my request, first of ALLL who thinks of yeah ima cancel my GAP after being in a total loss NO ONE CORRECT. ( I couldn't get my gap back after telling me they will ) while my warranty remained active, which caused additional delays and confusion. I later worked with Arturo, who initially seemed eager to help and assured me he would keep me updated. He provided his phone number and email, which I appreciated. However, despite me reaching out multiple times through both text and email, I did not receive any responses. My messages showed as read, but there was no follow-up, and my calls were consistently declined or unanswered. This added to the frustration and lack of communication throughout the process. The only positive experience during this situation was working with Denyss, who was extremely helpful despite not being my assigned finance representative. She took the time to properly review my case, confirmed that my warranty had in fact been submitted earlier without my knowledge, and followed through to ensure it was finally processed correctly. I truly appreciate her professionalism and willingness to step in. At this point, the warranty funds have been sent to Toyota, but I am still waiting for final resolution. I have attempted to follow up multiple times with Oscar and the manager, Kendra, but communication has continued to be lacking and timelines have not been met. Overall, I cannot recommend this dealership based on my experience with their finance department. If you do choose to come here, I strongly recommend working with David for sales and Denyss for financing. It is unfortunate, as I had previously recommended this dealership to several people who went on to purchase vehicles here. Based on my recent experience, I will no longer be recommending them.