They were honest & transparent and saved my AirPods, 5 stars!…read more---------------------------------------- So I have sold three of our family cars at Carmax. I really appreciate their smooth, no haggle sales process. You get a quote online, you bring the car in (title in hand), and in a few hours, you walk out with your check and they even take care of notifying the DMV for you. Michael was a champ for the most recent transaction. But what really matters is what they do even when it's not transaction related. Turns out, I left my AirPods at the store from a few days ago. But sure enough, they saved it in their lost and found (i mean, TBH, how often does that happen?) Jay even helped write my name on the envelope so I could seamlessly retrieve it when I returned to the store. Thank you, Carmax!

Safety Concerns, Dishonesty & Total Lack of Communication…read more Stars: (1/5) I am beyond disappointed with my experience at CarMax Burbank. I paid extra to have a Porsche 718 shipped from Colorado, expecting a "premium" vehicle that had passed their 125+ point inspection. Instead, I was sold a car with cheap after market brakes, bad rotors, and bad bearings. When I brought the car back because of a loud noise every time I braked, the service department made me feel like I was crazy. They confirmed they heard the noise, but because the brakes "hadn't failed yet," they refused to fix them. The Red Flags & Dishonesty: Hidden Repairs: Their official inspection report only listed an oil change. However, a representative eventually admitted to me that the brakes had been changed with cheap, non-Porsche certified aftermarket parts. * Mechanical Damage: My personal mechanic inspected the car and confirmed these low-quality parts were likely the reason the rotors and bearings were now making noise and failing to function properly. Using "budget" parts on a Porsche not only compromises safety but immediately devalues the vehicle. Safety Risk: My mechanic told me the car needed immediate repairs to be safe. CarMax's standard for "passing inspection" clearly does not meet the manufacturer's safety standards for a high-performance vehicle. The Total Lack of Organization: Lost Car: I dropped the car off on Thursday. By Saturday, no one knew where it was, even though it had been in their possession for two days. Incompetent Communication: After spending 1.5 hours waiting to sign the return paperwork, someone called me on Monday asking me to "pick up the car." No one talks to each other; I had to repeat the same frustrating story to five different people. Rude Service: Aside from Sophia, who was the only pleasant person we dealt with, the staff was dismissive and rude when we raised legitimate safety concerns. I wasted money on shipping and hours of my time. If you are looking for a high-end vehicle, do not trust their "inspections." They are willing to use cheap parts and hide it from the buyer. This was a complete waste of time and money.

If you need to get rid of your vehicle, call Burbank Cars for cash. Very professional, courteous,…read moreand fair group to deal with. They take care of everything from start to finish. Steve gave me a call about the vehicle and gave a fair price. Eddie came by to take a look at the vehicle and paid on the spot. They need to pick the vehicle up and I'll update when that happens and when all the DMV paperwork is processed, but the whole experience was quick and efficient. Steve was easy to work with, very responsive and accommodating. So if you need to sell your vehicle, give these guys a call!

I needed to sell my old car in a hurry. Burbank Cash For Cars gave me the highest price quote of…read moreall the companies I looked at. The representative, Steven, was very knowledgeable and friendly. He examined my vehicle and gave me cash, and took care of the DMV paperwork. Overall a great experience!

everything was great, especially our service advisor Tegan, who is unmistakably highly…read moreknowledgeable of what she was doing, the process was easy from car inspection to the auction, they were right, easy to do so you can go with the$$$ right away, ez go carsss!!!

This was GREAT!! I sold my GMC Acadia to them. I was skeptical that this wasn't a legit company,…read morepartially because I had never heard of this business model of selling your car, and partially because of the name (it just didn't sound serious.) But I researched it and decided to go for it. It turned out to be the perfect happy medium between doing a dealership trade in (most convenient but least amount of money for your car) and selling my car privately (huge hassle but most amount of money for your car). I made an appointment and went to the Woodland Hills location. The whole thing took about an hour. They did an inspection, posted my car on their portal, and ran an online auction for 10 minutes where we watched a TV screen as about 50 dealers looked at my car. I got about 12 offers I think (10 is average) and I accepted the highest one. You don't have to; you could walk away if you wanted. But that offer was considerably higher than if I had sold my car to the dealership as a trade in. Maybe not as high as a private sale would have been because they are a middle man, but WAY less hassle. An hour versus weeks of fielding emails or phone calls, letting people test drive it only to be ghosted ... no thank you. They wrote me a check right there and I left my car. I had a friend pick me up. It was SO easy. I will definitely do this option again next time. I wish I could remember the name of the woman who handled everything; she was great!! Shout out to her and apologies for forgetting her name!

I recently worked with Tiger Hakopian at IMX for my Toyota Sienna. I've been working with Tiger for…read moreover 12 years, and he's always been honest, reliable, and very responsive. He explains everything upfront, so there are no surprises later. Unfortunately, when I tried to sell my 2023 vehicle, I didn't get a great deal, checked four different places and ended up getting the lowest offer. That said, I'll still continue working with Tiger and highly recommend him for his professionalism and transparency.

Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

I had a great experience with iCar Auto Leasing and Sales. Recently, I needed to lease a car for my…read moremother, and my situation was a little complicated. Some dealers told me it might be impossible to get a deal. Because I had a great experience before, I contacted iCar Auto Leasing and Sales again and worked with Arbi Nazaryan. Even with my complicated situation, they were able to find exactly what I wanted -- the right model, the color I wanted, and a monthly payment that worked for me. I was very happy with the deal. I also want to say a big thank you to Arpi. She was extremely helpful, kept me updated on every detail, and shared all new information right away. It truly felt like she was working 24/7 to help me. Overall, I highly recommend iCar Auto Leasing and Sales. If you are looking for your next car, this is the place to go.

They got my dream car a beautiful BMW with the payment I could afford, they are the best and make…read moreeverything very easy, I am very pleased with the high quality of their services, thanks so much! Arbi and his team always have their customers back and will try their best to get them their desired car.

Yohan was incredibly helpful throughout the entire process. He was honest, patient, and answered…read moreall my questions clearly. He found the exact color I wanted when inventory was very low, and handled everything smoothly from financing to free delivery. Even if English is not your first language, he makes the whole process easy to understand. If everything goes well, I'll be back by the end of the year. Thank you.

Outstanding service! Yohan was professional, patient, and made the entire process smooth and…read morestress-free. Highly recommend! Working with Yohan was an amazing experience! He was professional, patient, and incredibly helpful throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable every step of the way. Thanks to his dedication and support, everything went smoothly and stress-free. I truly appreciate his honesty and great communication. I highly recommend Yohan to anyone looking for a trustworthy and knowledgeable broker. Thank you for all your help!

I made an inquiry on YELP and received a response back within minutes. When I was available to send…read moreMo the information @ my car, he responded a short while later with an offer. We made an agreement and he came out the next day at the agreed upon time. After inspecting my car we completed all necessary paperwork and he gave me a check for the agreed upon price. Mo was a quintessential professional. Everything went as expected. His service was above and beyond. In a world of often failed expectations, dealing with Mo was a breath of fresh air. I highly recommend Mo and Cali Car Buyers.

Selling a used car is always a pain and I always put it off. Moe at this company was the best and…read moremade it so easy and painless. This was the easiest car transaction I have ever had to deal with by far. We will definitely use him again when we sell our next car. His offer beat Carmax, Carvanna and all the others by quite a bit of money. When I contacted him, he came the next day to my house, took care of all the DMV paperwork and picked up the car and paid me. The whole process was less than 24 hours from my first contact with his company.

I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

I came to trade in my car and considering the shape it was in I am happy with my offer…read more I was able to get a great car and a man named Irvin was incredibly helpful, honest and patient with me. He was knowledgeable and helped me every step of the way, I had no idea what I was really doing or looking for and he found me a great option that fit my budget. he even stayed over his hours to help get me in a car and out that same day. Service people Ethan and Alyssa I believe her name was were SO sweet and eased my anxiety. Very happy with my experience and hope these workers get the recognition they deserve cause Sunday was a busy day for eveyone there and they kept it 100% professional and friendly.

My family was looking for a Jeep Wrangler and we wanted to sell our old car that we no longer used…read more We came to Valley Cash for Cars in North Hollywood to sell them our Lexus. They had a Jeep Wrangler there and offered us a great trade in value for the car so we decided to just go with them. It was a pleasure working with Joe, he made everything very simple for us.

I sold my 2014 Honda Civic to Valley Cash for Cars and they gave me a good price without any hassle…read morewhatsoever. Super nice team at Valley Cash for Cars. I was in and out with a check in hand in less than 30 minutes. Awesome experience. Highly recommended!

they were amazing, got a fast response, they gave me a eta to pick up my vehicle and were there…read morewhen they said they would be, would highly recommend

It was time to say goodbye to my Gigi (1996 jeep grand Cherokee) of 15 years. She and I had great…read moretimes and traveled up and down California together over the years. Fort Bragg/Mendocino, San Francisco, San Diego, etc. She saw the mountains, the desert, the beach. l got her the year I graduated Cal State LA too. She also gave me a lot of issues as jeeps tend to do! She was also stolen but thankfully found and returned! She's been through a lot. But it was time to let her go. Called Emilio and though it took a bit to get in contact with him I'm so happy we were able to set it up so he could come out and pick her up. He's quite the busy man, so be patient. My wife and I were able to have him come out the next day after we had called and spoken to him. He wasn't able to arrive until later in the night due to unforeseen circumstances BUT we were still grateful. Gave us the exact cash amount he had quoted us over the phone as well. Friendly and understanding when I started to cry. What can I say, I mean I did name her afterall! Emilio, mucho gusto en conocerlo! Hasta la próxima! Cuídese! Gigi 4/11/2011-5/20/2026