I moved to Texas and got a new dentist. They were going to charge me for new x-rays. I called Cavka…read moreDental, my old dentist, ten minutes before they closed and they emailed me my x-rays within minutes to save me the extra expense at my new dentist. Cavka gets my highest recommendation. They are awesome!

Sitting in the ER at 4:30 in the morning because of extremely bad pain after a tooth extraction…read morejust to get sometbing for the pain is really unfortunate. if I'm taking 600 mg of ibuprofen and one Tylenol every 4-5 hours and it ain't working. You should be able to do more for the pain. That's what pain killers are for. I should not have to go through all this just to get a little bit of comfort. I don't know what's going on but pain killers are for people that are in pain. That's why they are made. Just because some people decide to kill themselves by being stupid with drugs that they aren't supposed to take doesn't mean I should being going through all this. Let the people that need what they need get what they need. I don't get to just rest at home for days after an extraction I have a job to do I can't just take off, so going through a job all day long in extreme amount of discomfort and pain is completely unnecessary!!( UPDATE 6:30am) at the hospital doctor comes in. I tell him my dentist won't write me another prescription because it's illegal to write me another one. He looks at me with the most confused look and said that's absolutely false they definitely can write you a prescription... so who the hell am I actually supposed to believe. This is crazy

do not come here I use to go here for years even before it became sage and i regret it ! the turn…read moreover with staff is awful.they don't listen and they don't care . i was in pain from my invisalign and i have to beg for help. i had a filling done and it failed and my root canal left my tooth rotting because they didn't put it on right and left a gape in the tooth so bacteria can grow. after my invisalign they didn't remove all those nubs off my teeth . they also didn't tell me that it didn't fix other teeth on the side

One of the worst dental experiences of my life. Just another corporate dental program trying to…read morescam you for all your money. Went in for a consultation and cleaning they only ended up doing the consultation saying they didn't have time for the cleaning even though I had scheduled for The cleaning. The receptionist later told me the cleaning is only if they have time. They tried to trick me into signing their dental treatment plan agreement, which include included all of this work that I did not want to do. I just wanted a Cleaning like I would at a regular non-corporate dentist. They tried to say, just sign the paper to acknowledge that you read our treatment plan but at the bottom of the page it said, I agree to pay the full amount and consent to this treatment . I didn't so I didn't sign it. So I scheduled for another day to come back and do Just a regular cleaning. Go to my appointment today after waiting 20 minutes past my Scheduled time the dentist says I need to sign their treatment plan or they can't Do the Cleaning. I said I do not consent to your treatment plan. I don't want it. I only want the cleaning. They refused so I left. Biggest waste of time. Then I get in my car and get a notification of the treatment plan being signed, which I never signed so now I have to review if they forged my name.

I am extremely disappointed with my experience at this dental office. From start to finish, the…read morelevel of professionalism and patient care fell far below what I expected. Communication was poor, appointments were not handled efficiently, and I felt my concerns were dismissed rather than addressed. The staff appeared disorganized to my case, and the overall experience left me feeling frustrated and undervalued as a patient. What was most concerning was the lack of transparency regarding treatment recommendations and costs. I did not feel that adequate explanations were provided, making it difficult to make informed decisions about my dental care. I originally came in for a routine cleaning about a year and a half ago with no pain, sensitivity, or concerns regarding my teeth. During the visit, I was told I had a couple of cavities that were not a major concern, but I agreed to have them treated anyway. Since that treatment, I have experienced constant pain and sensitivity that I never had before. I can no longer comfortably bite into foods as simple as chicken without pain, and drinking anything cold causes significant discomfort. What should have been a straightforward procedure has turned into a year-and-a-half-long ordeal. Over this period, I returned multiple times to report the same symptoms. Rather than seriously addressing my concerns, I was repeatedly told that the work had been performed professionally and that the discomfort would eventually go away. Days turned into weeks, weeks into months, and now more than a year later, the pain remains and has only gotten worse. The treatment was redone five separate times, yet the issue was never resolved. Despite acknowledging the ongoing problem by repeatedly redoing the work, the conversation than became that there was no need to continue and that "these things happen with age." This explanation is difficult to accept considering the pain began immediately after treatment and was never present beforehand. What has been most frustrating is feeling dismissed throughout the entire process. During my most recent visit, after more than a year of consistently reporting the same symptoms, I felt as though my concerns were not taken seriously. At one point, I was even left with the impression that the dentist questioned whether the pain I was experiencing was real. No patient seeking help for a persistent issue should be made to feel that way. I have placed a tremendous amount of trust in this healthcare provider. I trusted this office to improve my dental health, and instead I have been dealing with pain, sensitivity, repeated appointments, and unanswered concerns for over a year. I want to make it clear that this review is not directed at the dental assistants or "most" of the front desk and scheduling staff. In my experience, the majority of them were kind, professional, and genuinely seemed to care about helping patients. My concerns are specifically directed toward the individuals responsible for handling my ongoing care. Is what made this such a frustrating and uncomfortable experience.

It's a very clean office and their staff is wonderful. Dr. Martinez is an honest dentist and…read moredoesn't push expensive procedures on you against your will. He's patient and kind. I'm looking forward to getting started this year.

The entire staff made my experience unbelievably comfortable. I didn't have to wait for my…read moreappointment and everyone was very professional. I especially like the service I received from Mrs. LaToya she made my experience enjoyable, very educational and reassuring that everything was going to be OK! I will be recommending Mid Town Dental to everyone I know. Thank you, Eric Turner

They are super nice people. So far everything is pretty good. But appointments and fees are…read moreconfusing. Fees are high in general all around Florida .

When we moved to Jacksonville finding a trustworthy dentist was important. We went through a few…read moreuntil we found Dr. Willette Shaeffer. There are a family of them but I can only speak on Willette. She is AMAZING. She makes you feel very calm and answers any and all questions. The staff has been there as long as we have been patients there (6 years). It is not a super modern looking decor but I don't mind it because of the quality of care. I would 100% recommend Dr. Shaeffer to anyone looking for a dentist!

I've been going to Dr. Willette for several years now. I cannot say that I've ever been to a better…read moredentist than her!! My personal experience going to her is above outstanding! She never fails at keeping my teeth & well being in consideration we she recommends what options I have for the work that needs to be completed. She's beyond welcoming, warm hearted, very gentle and amazingly smart. I always feel like I'm part of the Shaeffer dentistry family, to which I must add that pretty much all of her family are in dentistry as well; which goes to prove to you that all of her family has passion & gets satisfaction in their work! Over the years I've gotten to know her friendly staff that are always willing to answer any questions I have, they never hesitate when I need to be squeezed in to see the dentist if there's ever an emergency! I couldn't ask for a better dentist, nor staff. I will continue going here indefinitely! Casey Hodges

I was your typical nervous wreck patient coming in for my wisdom teeth. Scheduling, communication…read morewith staff/office and my insurance where never a problem for me. Everyone including Dr. Sklenicka where very nice, answered all my questions and listened to my concerns during my visits. I had a consult at a different oral surgeon several months ago and just wasn't comfortable when leaving so I never went back. Consult and surgery all within a week which was very convenient for me and my work. I tend to bruise easy but had little to NO bruising on my face, some bruising with the IV(to be expected). I iced my face to help with the swelling but also had little to no swelling! Took antibiotics and Ibuprofen as directed so I truly wasn't in ANY pain just some muscle soreness. Never woke up during procedure. Although I do suggest they should manually weight patients rather then just asking. All in all, I am very very happy with my experience with this office and my results from having all 4 wisdoms teeth out. Don't be a chicken! It's a relief to have it finally done and over.

On April 1, I underwent extraction of two wisdom teeth at North Florida Oral &Facial Surgery with…read moreDr. Scott Sklenicka. Following my consultation, I was provided with an estimate of over a thousand dollars. The office correctly charged the contracted in -network rate for the office visit and X-rays, but charged me the out of network, max price for the 2 wisdom teeth extractions. I immediately questioned the amount of the tooth extraction because my dental plan provides an approximate range of $170.00-$250.00 for this service, at 80% of covered charges. The staff member acknowledged that the estimate was likely incorrect and instructed me to speak with the front desk personnel on my way out. I proceeded with the extractions and, upon checkout, spoke with the front desk regarding the charges. I was informed that this was the rate they charged for tooth extractions, despite North Florida Oral & Facial Surgery being an in-network provider under my dental plan. When I questioned this, I was told, "This is how we charge." Therefore, it is unclear why the office applied the proper in-network pricing to part of the visit while charging me the maximum out-of-network rate for the tooth extractions performed during that same appointment. After recovering from the procedure, I contacted my dental insurance and was informed that I had been charged incorrectly. Once the claim was finalized, my dental insurance determined that the in-network contracted rate for all the services was much less than I had paid and I was owed over 800.00 in a refund for overpayment. According to my dental insurance, payment was issued on May 29, the Explanation of Benefits (EOB) was sent on May 30, and the payment check cleared on June 1. On June 10th, I participated in a telephone conversation involving my dental insurance, myself, and a representative from the oral surgeon's office. During that call, the office representative stated that someone would contact me by the end of the day regarding the EOB and the refund owed to me. I never received that call. On June 11, I contacted the office again and was told that a refund check of over 800.00 had been mailed on June 5. I was instructed to allow seven to ten days for delivery. I waited until June 24 to allow sufficient time for the check to arrive, but I still had not received it. I left a message for the billing department and then called the office and spoke with the office manager. During that conversation, she stated that the refund had been approved on June 11 and mailed on June 12, contradicting the previous information I had been provided. When I informed her that the check had still not arrived, she stated that she would contact the billing office and call me back. As of the close of business today, June 24th, I had not received any return call. It has now been twelve days since the refund check was allegedly mailed, and I still have no resolution, no refund, and no consistent explanation regarding the status of my funds. SECTIONS 456.0625 AND 408.12 OF THE FLORIDA STATUTES ESTABLISH REQUIREMENTS FOR HEALTHCARE PROVIDERS TO REFUND PATIENT OVERPAYMENTS WITHIN 30 DAYS OF DETERMINING AN OVERPAYMENT HAS OCCURRED. THESE LAWS APPLY TO LICENSED HEALTHCARE FACILITIES AND INDIVIDUAL PRACTITIONERS WHO FILE CLAIMS FOR REIMBURSEMENT WITH GOVERNMENT OR PRIVATE HEALTH PLANS. Based on the facts described above, I am deeply concerned about the billing practices employed by North Florida Oral & Facial Surgery. At a minimum, the conduct appears deceptive, evasive, and inconsistent with the obligations of an in-network provider. I WOUND NEVER RECOMMEND THIS PRACTICE TO ANYONE! This review reflects my personal experience and is intended to help other patients avoid similar billing and insurance issues.

I give Dr. JL Marcos and the staff at Greenberg Dental at Regency location 5 Stars for their…read moreservice. I was scared and very nervous about getting a root canal done. Dr. JL Marcos talked to me throughout the procedure assuring me that everything was going well and that I was doing good. Dr. JL Marcos is a very good Endodontist and I would recommend him to anyone that comes in and are afraid of having a root canal done. Thanks Valerie B.

Okay so there is so many things wrong with this location in particular its honestly embarrassing…read more One, I had called about a cavity and the receptionist (mind you this is over the phone) was being, off the rip, rude and had an immediate attitude when I had asked about a simple insurance question. Two, the doctors or dentists had no clue what they were doing prior, why? because I've been going to this location for years now and I asked why they hadn't noticed this cavity in the previous cleaning appointment. They answered with "Well we didn't look there" or "We must've missed it". Its about a whole about a cm wide in his teeth CURRENTLY. How do you miss something similar to that 5 months ago? Is that not what you do for a job? I would've pushed it aside If I myself wasn't in the dental field, but this whole clinic gotta go. Actually embarrassing the way they operate.

Scammed me out of $ had me pay for a dental flipper and then I found out he made it himself in his…read moremakeshift lab and double dipped and put it through insurance ..horrible manners...very aggressive and horrific in every way

Searched around for an orthodontist who could help me while being self pay. They were able to give…read moreme a quote same day and an appointment within a week. I was very thankful for the speedy service. The dentist and his staff were professional and friendly. Would recommend.

On August 20, 2026, my wife arrived for her scheduled dental appointment at 12:30 PM because she…read morehad been experiencing pain and discomfort in her tooth. Approximately six months earlier, she had been advised that she might eventually need a root canal and was prescribed ibuprofen to help manage her discomfort. During today's follow-up visit, my wife explained that she had begun experiencing discomfort again and simply asked whether she could be prescribed ibuprofen. She specifically requested ibuprofen--not narcotics or any controlled substance. Unfortunately, according to my wife, Dr. Elaheh Habibi's response and demeanor made her feel as though she was being treated like someone seeking drugs rather than a patient seeking appropriate treatment for dental pain. This was completely unacceptable and deeply concerning. There is a significant difference between appropriately evaluating a patient's request for pain management and making a patient feel judged, stereotyped, or accused because they asked for a commonly prescribed non-narcotic medication. My wife deserved to be treated with dignity, professionalism, and respect. I work in the medical field myself, and I understand the importance of responsible prescribing and the need to protect patients and providers. However, professionalism also means communicating with patients respectfully, listening to their concerns, and avoiding behavior that can make a patient feel stigmatized or humiliated. I believe this incident warrants serious attention. No patient should leave a medical or dental office feeling as though they were treated like a drug seeker simply because they asked about ibuprofen. I am requesting a formal apology from Dr. Habibi and an explanation regarding how my wife was treated during this encounter. I also intend to pursue the appropriate channels for reporting this incident to the applicable licensing and regulatory authorities so that the matter can be properly reviewed. This is not about demanding medication. This is about demanding respect, professionalism, accountability, and appropriate patient care. I will not tolerate my wife or any patient being treated in a manner that compromises their dignity. I expect this matter to be taken seriously and addressed appropriately.

I am extremely disappointed with my experience at Shore Haven Dentistry. In December 2025, I paid…read more$1,602 out of pocket for a crown that failed within a few months. The crown repeatedly fell off, and during a follow-up visit I was informed that the underlying tooth structure could not adequately support a crown. After learning this, I sent a formal written request for a refund and received no response. I also called the office twice requesting to speak with office management and never received a return call. As a patient, I expected professional communication and accountability, especially after paying a significant amount for treatment that did not succeed. Because my concerns were ignored, I reported the matter to my dental insurance company for review. While treatment outcomes vary, patients deserve timely responses when problems arise and reasonable efforts to address failed treatment. Unfortunately, the lack of communication and refusal to address my concerns has left me with no confidence in this practice. Their office manager or financial person will not return my calls, and I have been professional in the handling of this matter. Management resolved the issue at hand. They were professional in handling the situation and everything was resolved.

Great dentist, very gentle and friendly. Staff is great and friendly. Very good communication thru…read morethe phone and text messages

From the owner: Dr. Lysandro Tapnio graduated in 1977 from University of East Philippines and earned a Doctor of…read moreDental Medicine degree D.M.D. He did a postdoctoral residency at the New York University Dental Center from 1983 to 1984, studying clinical courses in general dentistry. After he completed his courses at New York University, he began his own dental practice in Jacksonville, Florida, in 1985. Since then, Dr. Tapnio has proudly served families in the Jacksonville community and has become one of the highest rated dentists in North Florida. Excelling beyond the basic scope of dentistry, Dr. Tapnio offers Orthodontics, oral surgery, and facial aesthetics Botox, Juvéderm. At Beacon Family Dentistry, you are so much more than a number. You are family.