You always wonder how a business will alter when it changes hands. I was a longtime customer…read moreHoelck's Flowers, having been always thrilled with the quality and size of their bouquets for the money. I continued my patronage when ownership changed last year...until today when picking up two bunches of flowers, one for birthday and one for Mother's Day. A very disappointing quantity and mix of colors. As an aside when ordering, they used to ask what colors and flowers you would like. This time I had to stop the guy...after he'd secure payment...before end of the call to specify my wife's favorite colors. Not the customer service I was used to from my go-to florist. The bouquet was so poor my wife's face fell when I brought her bouquet home. They look even more pitiful in the vase! I called the store to complain about the bouquet and they had bluntly no interest in remediating my concerns the day before Mother's Day, just that I could return the flowers for a refund. One could by a couple of bunches from the local supermarket for one third the price and be better served. This is no longer Hoelck's Flowers! Poor flowers, poor quality, poor customer service. You have options.

What a refreshing, wonderful experience working with a business that goes the extra mile to ensure…read morean excellent result! I called Shoreline Florist to place an order that just had to be perfect. Morgan listened and offered suggestions that made the difference between an arrangement and delivery being just a basic check in the box to something truly special. Highly, highly recommend Shoreline Florist!

The best florist in the region. George and his associates make beautiful arrangements. Love Tulip…read moreTuesday.

I stopped by to pick up a bouquet of flowers for my wife. It was just past closing time but the…read moreowner was there and said he'd help me. He asked what colors and flowers I wanted and then he went about creating a beautiful arrangement with my wife's favorite colors! As he was working, he told me about the family owned buisness that started in 1910. I was new to New London, so we chatted about all the things that are great about NL, the rich history, the wonderful diversity, the great transportation options and surging development downtown. Such a pleasant experience and such a beautiful bouque for $20!

I had some flowers delivered to me by Le Francois Floral & Gift from my Aunt in Wisconsin. Their…read morerepresentative Judy was friendly and very personable. I enjoyed talking with her. We just met and it was like we were old friends. Thank you for sending a friendly Rep. who made my entire day. God Bless.

I was looking for a local florist near Mystic to send flowers to a friend and was so happy to find…read morethis florist. Sue was kind and helpful from start to finish. My friend had the same experience with receiving them. The florist called ahead to ensure someone would be there to accept delivery or if there was a covered porch area. Beautiful flowers and exceptional service all around.

Simply the best! Personal service and outstanding selection and quality! High recommend for…read moreindividuals or commercial flower needs. Make an appointment to get the best experience.

I called and ordered an arrangment to be delivered to a friend the next day. The person on the…read morephone was very nice and attentive. I had asked for roses and colorful flowers, with some unusual flowers, too. I'm so pleased with the result! Thank you.

The staff was extremely kind and customized a bouquet for me, would definitely recommend going here…read morefor your flower needs.

I'm unsure as to why there's so many negative reviews but I very much enjoyed ordering flowers…read morehere. I had a very good experience recently when placing an order for a friend's birthday and this small business came through. I would say that based on the price I paid however, I was expecting to have fresher quality flowers, hence the 4-stars. Otherwise, they did a great job.

Wanda at LadyBug Designs was excellent to work with! She took my inspiration and really made it…read morecome to life. I described my wedding decor as simple and elegant and she delivered! I wanted simple white roses, baby's breath, and greenery on the tables with a lot of candles and she made it look so beautiful! She also created my gorgeous bouquet that I am having dried and framed. I got so many compliments on how beautiful the flowers were. She did the flowers for the arch, the aisle, the seating chart, the cake, the wedding signage, the barrels at the end of the aisle, and all of the tables. We were also able to repurpose the aisle flowers for the cocktail hour tables. I was absolutely thrilled with how it all came to life. Would highly recommend!

We got my bouquet and centerpieces and my fiancé's (at the time) boutonnière from Wanda for our…read morewedding. I sent her the typical "Pinterest" photos of what I liked and she was able to pull the flowers and color schemes from those photos. Her prices were very fair and she was so personable, pleasant and overall wonderful to work with. HIGHLY recommend!!

Florist always has a wide assortment of flowers for the seasonal time. Especially like buying here…read moreas I get what I want and pay a very reasonable price. Unlike offering from one of those online shops and hoping you get what's on the picture. Staff are very friendly and helpful with the purchase. Only tip I would give you is if there is a holiday or special day, hey here early for the best picks. I have gotten small assortments and large arrangements and have always enjoyed them.

I shop at this store several times a week. There has not been a week that has gone by in the last…read moremonth or more where they were out of the produce I needed or that I had to wait for them to find it in the back and restock. I have run into the same issue in the fish department, where they don't have the fish I came into buy. This past Monday the produce section looked like a going out of business issue. This was after 11am!!!! Once again having to ask someone to check in the back for the produce myself and another customer needed. Then when it was brought out was told not to take it out of the open carton sitting right in front of me, but to wait until it was unloaded, after which the employee used his body to block me from picking up what I needed, while he looked through the other boxes on his cart to restock with. Apparently, he too is frustrated with the process of having to restock in such a manner. I spoke with a manager last week and she said she would look into it, but nothing has changed. Yes, there are more people in town in the summer months, there always is!!!!!!!! This should be planned for.

i'm actually pretty horrified. I ordered a very expensive arrangement for a friend of mine for her…read morebirthday complete with happy birthday balloon balloons. They were only going to be in Quonniie for the weekend and I wanted it to arrive on the Saturday. (her birthday). I put in the order the previous Thursday. The order arrived late on Saturday afternoon while my friends were out out of the house. Instead of just leaving the arrangement on the porch, they left a note for my friends. You have to come to pick up the flowers. By the time my friends called Broadview was closed and remained closed the following day when my friends were supposed to leave. It meant that the husband had to stay an extra day to drive to Westerly to pick up the flowers. It ended up being a huge inconvenience, which I caused, I simply trying to send flowers . So many ways, Broadview could've handled this better. They could've gotten the arrangement in earlier. They could've left the arrangement at the door of the house. They could have tried to contact the people. But instead, they messed up their weekend .

It's always a wonderful experience when dealing with Broadview. They have an excellent selection…read moreand are very professional when listening and generating ideas. Highly recommend