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    Verified Air Heating & Air Conditioning

    5.0 (1 review)

    Services - Verified Air Heating & Air Conditioning

    Fireplace cleaning

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    3 years ago

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    CLT Appliance Repair

    CLT Appliance Repair

    (87 reviews)

    Belmont

    I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

    Review needs to be removed. Wrong company. Dont know how to remove a review blahblahblah it needs…read moremore letters......."...........

    R & C Appliance Service

    R & C Appliance Service

    (12 reviews)

    Tommy from R&C responded to our weekend e-mail first thing Monday morning. Our issue was a water…read moreleak in the cooling unit. Tommy arrived 30 minutes later to perform the repair. Very professional, courteous, and knowledgeable. Tommy explained what the problem was - and the fix. The repair was completed & we were back in business in less than an 45 minutes. Nothing but kudos from your experience. They'll remain on our list of go-to service folks from now on. You can trust R&C! Thanks again. Rod

    I'm giving them one star only because I can't give a zero. The first person who came out, in…read moreaddition to being rude refused to even touch the dryer, much less pull it out. I was told I should get a new dryer but if not this one needed a new board, almost 500.00. When I set up an appointment for the new boards my daughter left work early to meet the service man, he didn't show and no one called or would answer the phone. I got a text the next day with a story about an emergency and scheduling another appointment. daughter got off work again and a no show. Got another text the next day with basically the same excuse but they would get in touch by lunch. Never heard from them. I hired a different company, extremely polite, communicative and came when he said he would. The dryer plug had worked it's way loose. He plugged it back in and all is good. What if I had spent 500.00 for a board we didn't need or worse bought new appliances. Under no circumstances would I consider using this repair service

    Verified Air Heating & Air Conditioning - hvac - Updated August 2026

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