Be cautious about pricing quotes. Bought a phone and pricing changed 3 times in 2 days with trade…read morein. Poor customer service and training for new employees. They need Better internet for data transfer. Clearer communication with customers about prices, product availability and time for transactions

Jordan Eric and Jennifer took great care of me i just moved to the area and happy to day this is my…read morenew home store. Great service, thank you.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Chris was the beSt sales representative I've ever encountered in any cellular service store I've…read morebeen to in America. (& I've been to too many). He was calm cool and collected. And answered all my questions over and over again. Very friendly and highly knowledgeable of every single thing I needed and was concerned about. I have never had a better experience anywhere. It was a dream come true the whole time because I have never had a clearer or cheaper priced experience anywhere at any cellular service store thanks to the promotions going on it was just my lucky day in every way when I walked in to Verizon. Everything was super smooth super easy and he didn't miss a beat. It felt like I hit the Lottery jackpot/Christmas/ Valentine's Day/ 4th of July/ New Years & my birthday all in one stop because of how great the service and deals Verizon had. And I now have the best service in America. Grateful and thankful infinitely. Thank you CHRIS KRITZ!!!!!

Visited on June 28, 2026…read more I came to this Verizon location because my phone has been having ongoing service issues. I was hoping someone could diagnose the problem, but I left disappointed. James assisted me. He wasn't welcoming, and I didn't find his customer service to be polite or engaging. He spoke so quietly that I had to ask him twice to speak louder because I couldn't hear him. After briefly looking at my phone, his main suggestion was to turn Airplane Mode on and then back off whenever I lost service. Considering I explained that this has been an ongoing issue, I expected him to run a diagnostic first. Instead, I had to ask if a diagnostic could be performed. Before doing any meaningful troubleshooting, he also tried to discuss upgrading my phone. The experience felt more focused on selling a new device than resolving the issue I came in to fix. Better communication, stronger customer service, and a genuine effort to troubleshoot would have made a big difference. Unfortunately, based on my experience, I won't be returning to this location.

Yesterday I spilled water on my macbook pro and was so worried I would have to buy a new mac. Kazim…read moredid an amazing job and gave me a step by step guide and reasonable price. Clear communication & he replaced the screen and cleaned my mac. I got it back the next day and it worked good as new! These people know their stuff!!!! I highly recommend and will be back soon.

Kazim is awesome and fixed my iPad. Was ready within an hour, unbelievable. Great customer…read moreservice.!!

The item that I purchased didn't meet my standard. However, when I returned it...It took a very…read morelong time. Kimberly got on it and handled the situation very well. I really appreciate her. Two other people asked if I was okay and was willing to assist. Value is good.

Angel Baltazar guided me since I got to the store and explained the products good I will definitely…read morecome back again

My internet sucks!!!!! I really don't know anything else to…read moresay! It's slower than the running man on AOL. Remember how it would just twirl n twirl? This does that too!

Opened two business accounts with Steve at the Perimeter Mall. Super quick service. Steve is the…read morebest!

I had a problem with my iPhone and made it worse following online suggestions. I went to Experimax…read morein Sandy Springs and Thomas was AWESOME! He spent a great deal of time and was able to fix the problem. In addition, he (and everyone there) was patient, polite, and customer friendly. The fee charged was very fair. I will absolutely go back whenever a need arises. Jerry B.

This place is awesome. We had a major software problem - deleted an app and lost a lot of…read moreinformation. Thomas spent two hours working with us and fixed the issue - which was way more complicated than we had anticipated. He was patient, professional, and a wizard when it came to solving our problem. The fee was incredibly reasonable. We are so grateful we found this place and although we hope for no computer issues in the future, if we have any, we will be back in a heartbeat.