I was so relieved and pleased with the very helpful service by James at the Verizon store on…read moreBlackmon Drive in Decatur, GA.

Tried to contact my local store for help so I could speak to a human and no one picks up the phone:…read moreVerizon has nonexistent customer service. I have called multiple phone numbers and although I have been calling between the hours of 10am-11am Eastern time (it's Wednesday), your system is telling me I'm calling outside of business hours. Situation: added travel pass to my husband's phone, funds are gone in one day although I added enough to cover $12/day for a week - and yes we set it up correctly. I even called the international travel line which looped me back to an automated, unhelpful system, which told me to go back online and use the equally worthless chatbot. Unacceptable. I will be cancelling my service for my entire family. Your business is unreliable with 0 customer service and leaves travelers 'stranded'. This is not the first time this has happened. So lesson learned.

I had to stop by here to drop off an item. From the moment I walked in the customer service was…read morereally good. They got me in and out fairly quickly. I had no issues returning my items and the young lady was sure to present me with my return receipt because she was saying sometimes for whatever reason you could still get charged so to keep my receipt to show that I returned my item back.

I needed to return my equipment and close my account. I had tried online and it was an awful…read moreprocess so I figured going in person might be easier and my experience at this store was AMAZING. I was literally in and out in under five minutes with a receipt of my returned items and closed account. I'd definitely recommend just going in person if you need to end your service.

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Came by with a piece of paper on the door saying out to lunch but it didn't say when they would…read morespecifically be back. Walked around for hour and when I went back to the store, it was open but the lady there who i'm pretty sure was the manager, look like she didn't even want to be there. Not one smile or formal greeting. She was pretty fast when it came to getting my phone activated but her personality skills considering she works in customer service are seriously lacking. Her whole demeanor just felt very transactional. She didn't even print me a copy of my receipt or respectfully send me off after she was done. Get somebody who at least pretends to care about the customer and making them feel welcome and appreciated. There's more I could stay but I think I'm going to stop it right here... I would not recommend this place.

1 Star -- Multiple errors and misleading information during the purchase…read more I had a very disappointing experience at this AT&T store. When I signed up for the service, the representative provided me with multiple pieces of information that I later found to be incorrect or misleading. During the activation process, there were also several avoidable mistakes, including the representative initially using the wrong SIM card, which caused additional confusion and inconvenience. After the purchase, I discovered an unexpected balance of nearly $200 associated with the device/service. I went back to the store to discuss the issue with the manager and ask for clarification. Unfortunately, instead of directly addressing my concerns and reviewing what had happened, the manager repeatedly defended the representative and avoided addressing the specific issues I raised. I have since taken steps to resolve the situation with AT&T, but I believe the circumstances surrounding the original sale deserve a proper review. I am posting this review to document my experience and hope AT&T will investigate what information was provided during the sale, the mistakes made during activation, and how the concerns were handled afterward.

Itel Networks has a really great response time, and their cost savings over the local carriers is…read morefantastic. Blair is a person you really need to talk to if you need to save your business some money.

Dwayne was attentive, professional, and guided me through the process of purchasing a new phone…read morequickly! Note: There was an immense amount of smoke filtering over from the Rreal Tacos restaurant. Definitely unsafe and needs to be addressed especially for a safer work environment.

it is ridiculous that you would have 1 worker when you have 30 people I. your store at 6pm at night…read morewhen people are getting off of work. it is equally ridiculous that you would have the same team helping every customer independent of what it is they are needing. I had already pre-ordered my modem and had spent 1.5 hours on the phone with the Xfinity team to be told if I went to the store I just need to provide them my order number and they would hand it to me. that was not the case.

We have used "Atlanta Network Cabling & Fiber Optic Wiring" for four years now and couldn't be…read morehappier with the service and opportunities provided! The service absolutely pays for it's self... Andre A. Customer 1st Communications http://www.c1c.net

From the owner: Atlanta Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Georgia. Sorry, no residential. Our telecommunications technician's and contractor's services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available We are proud to offer voice, data, and fiber optic network cabling and wiring in Acworth, Alpharetta, Atlanta, Carrollton, Clarkston, Conyers, Cumberland,Cumming, Dacula, Decatur, Duluth, Flowery Branch, Hillsboro, Lithia Springs, Marietta, Monroe, Norcross,Smyrna, Vinings - and surrounding areas.

Kudos to Niko at this location!…read more I've been to two other T-Mobile locations in the past, which either had piss poor service (Buckhead) or didn't solve my issue and tried hard to push the credit card (Reynoldstown). Thankfully the third time was the charm! I needed to add a new phone line and home internet service, which I was bit nervous about since I've never dealt with T-Mobile for internet. I was even prepared to stick with Xfinity, if necessary. I arrived to this location which was at capacity but somehow only had to wait for about 5 minutes for assistance. Niko was kind, extremely knowledgeable and took care of everything in under 30 minutes. I had a million questions and he was an expert on it all. The kicker is that a person with me had chronic pain issues, so speed, efficiency and kindness was crucial that day. Anyhow, got home and plugged in the modem, which worked instantly just as advised. I also witnessed Niko jumping in to help a coworker in need. Definitely an amazing employee all around and I must give this experience a deserved 5 stars.

Located @ 1486 Scott Blvd Decatur, Georgia…read more I was welcomed by in the Agent upon entry into the store. However, he was the only Agent onsite and several customers had to wait to be served. Once I was finally serviced, all my questions were answered and I was assisted with T-Mobile accessories. Other than the long wait, I didn't have any additional complaints.

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

I have been without Internet at home for 6 days and running. They have not updated their outage…read moremessage since the first day. To paraphrase the message, "your Internet is out and we are not doing anything about it. Meanwhile, the family is running up huge data overages from our hotspots. Further, there seems to be no way to access anyone who could say what is really going on. Arghhh.