My Internet bill keeps going up an up so I looked into an unlimited phone and internet plan on a…read morewhim after seeing the store so I stopped in. I was given an option that saved me $1800 over 36 months and a $200 gift card. Everything was explained except that I had to use my debit card which was worded as a bank not debit card so my auto pay is on my bank credit card which I thought was a bank card, nope it's not. I could have saved an additional $1260 over 36 months if the actual word debit card was used in the sign up process. Every day wording is essential when explaining contracts to people because everyone knows what debit card means vs bank/card most people don't think of their debit card as a bank card. Debit cards specifically say debit card on them and not bank card. Shame on me for not knowing that and shame on us cellular for not saying the term everyone knows. The $200 dollar gift is only good for 3 months so I put the card on Amazon as my primary credit card on file and I bought a $200 gift card with it that has no expiration date so I could leisurely spend it over time so as to not loose it. Overall I did save at least $2000 + over 36 month without knowing how much my Internet would have gone up over the next 36 months. It's definitely worth looking into for my situation.

What a pleasure to have a couple of kind and knowledgeable associates to help us navigate our phone…read moreand plan choices. NATASHA and MARIA were amazing! They help my friend by offering the best solution he needed. Could not have a better outcome and bonus if having nice people behind the counter. Thanks so much. Makes the world a better place especially in today's environment.

Being not a young guy I have problems with technology. After dealing with AT%T it was refreshing…read moreto come here and get a phone inexpensively and have things explained well. I've messed up my phones and they undid whatever I did in a short while. I couldn't be more impressed.

Went in yesterday for a new Iphone. Was taken care of by Andrew. He was very knowledgeable,new his…read moreproducts and plans. Super customer service and very pleasant. GREAT JOB.

This stores staff is always incredibly helpful. Walking into a store where the employees don't seem…read moredisinterested in helping you is so huge. THANK YOU.

At the end of our chat, they would not stop chatting. I was done and I had to say thank you twice…read more Not happy.

The closing time is 8 pm as noted in the sign out front amd he operating hours from Yelp. We called…read morethe store to ask the closing time and the "black male" employee stated that they closed at 7 pm. We entered the store at 6:30 pm. The payment machine in the store is wide open and cash bin sitting out. We asked if the machine works and they say yes but they stopped accepting cash at 6pm (2 hrs before they close.) The two employees are also sitting down and completely rude. Don't even bother to get up when we enter store or to assist. This is what "Post Covid" American workers have turned into.

HORRIBLE EXPERIENCE DO NOT COME HERE. My wife and I stopped…read morein to buy two new phones, that's it. I specified with the rep that we wanted the plans to remain the same because our old plan had HBO MAX included. Well he ended up changing our plan without telling me and added an additional $10 onto the bill for a useless feature. I came back in to get this resolved and they refused to fix it. The manager even refused to talk to me about it. With the rep telling me that I had to call AT&T to voice my complaint. What's the point of an AT&T store if they can't directly manage my phone plan? This is ridiculous I've been an AT&T customer for over 15 years. From this experience I'm going to drop my plan with them and go elsewhere. AGAIN DO NOT COME HERE FOR ANYTHING, THEY WILL MESS IT ALL UP.

Great manager! Super at explaining everything and looking for the best price…read more We went in on a Friday afternoon and left at closing. We got two new phone and the store was super busy.

I went today to get a phone upgrade. Bryan was friendly and helpful, transferring my contacts, and…read moreputting on my phone screen protector and case. Only took 20 minutes! I would recommend this Cricket location!

I spent 5 hours on the phone, on the internet, and in chat sessions trying to get a Cricket…read morewireless account set up and getting my hotspot attached to the account. All I got was a run around. The people at the 800 number said they couldn't take my payment and so couldn't set up an account, the people on chat either thought they could do it and were unsuccessful or didn't know how to try. The first dealer I called said they couldn't connect my hotspot to their network, even though I verified it was good to go on their website. Lot of going around in circles and not getting anywhere. This all changed when I called the Cricket dealer on 7235 W Greenfield Ave, West Allis, WI. I explained my dilemma to Robert, who told me "no problem, we can get you going" or words to that effect. I drove over and found Robert to be personable, but more importantly, very knowledgeable. Despite a few hickups in the process of getting my hotspot connected to their network, he quickly worked through the problems and got me up and running. If only I would have called that Cricket store first I could have saved myself half a day of frustration. I highly recommend this store, and especially Robert.

I've bought my last few phone cases from here - for the most part, cases are cases. However, the…read moreguy that works here is absolutely meticulous in getting your case & screen protector absolutely perfect. I had my last case for over a yer and the protector never bubbled or peeled. Selection is decent, spending on which model of phone you're sporting. I'm still on the iPhone 5 so my choices were a little more limited. If you need a case, they'll make sure you get what you need.

For a Mall Kiosk it's about as good as you can get. I got a case and Bluetooth for the price of…read morejust the case at most other places. Plus the guy who helped me made sure I was all set up before I left. I can't really ask for anything else.

Found Steve on yelp. He called be back promptly and discussed my dilemma getting old computer…read moreWindows 7 files to new computer Windows 10 . Despite me following tutorials on you tube , on line and other sources I was not succeeding. Steve took on the issue and had it taken care of in a day. He called me if had a question and got my files in order. Great job and very reasonable price. By the way.., I still HATE Windows 10.

Steve is knowledgeable about his work, passionate about customer service and dedicated to fairness…read more He was able to be clear about what was wrong, what the solutions were and how I could avoid the problem in the future. I got the sense that he always wanted things to be done for my benefit not just to create more work. The turn around time was quick and the charge was more than fair.