Xfinity has terrible customer service. They have managed to make sure you float around the…read moreinternet forever trying to find the right department without allowing to to speak to a human. I am frustrated and angry. My questions didn't fit their category and so I was disconnected from the automated voice, and the Chat bot kept going around in circles, because they couldn't pigeon hole me into one of their categories.

I tried EVERYTHING to lower the price I am paying! Calling COMCAST is such a pain! I was on hold…read morefor 23minutes and get disconnected!!! Called back and hit Tecnology, FINALLY someone answered. Her name is ALLISON and she was excellent. She totally understood my dilemma, I already cancelled ONE TV, and saved A COUPLE OF DOLLARS only.I cancelled HBO (WITCH I LOVED) but 2 months later my price was UP AGAIN! My husband & his friends came over with FIRESTICKS?!?!? I said NO until I find out what the hell is a Firesticks, come to find out EVEN MY NEIGHBORS have them . I am DEFENDING Comcast but LOSING.... , CAN YOU HELP ME PLEASE!!!

6 months later, a visit still got me a five star service from Darson from Verizon in Dedham…read more Great help in getting my Otterbox and screen protection put on my iPhone 13 pro. You might think this was not a lot, but the service with a smile was the key!!

Horrible customers service . No one available To help waited…read more45 minutes for nothing . Online customer answering message won't even either . Wake up people And do your job !!!! You are being reported !!!

My install technician was Ivo. He was a very happy soul who came in and got to work immediately. He…read moreexplained what had to be done and had the installation completed within 1.5 hours. We went through the router settings, altered the password to my satisfaction and connected a couple devices to ensure the WIFI was functioning correctly. The premises were left neat; I am very satisfied with Ivo's work. Dan Mackey Framingham

worst service ever, Quality of TV is terrible. They shut me off for $10.00. Paid over phone and…read morethey miss charged me. I'd rather go without service then use them. customer service is not in their vocabulary.

Tyshawn Brown made this the best experience I've ever had at a Verizon store. After a not great…read moreexperience at another store, I ended up in Dedham at this location. Tyshawn was kind, patient and incredibly knowledgeable. He walked through all of the upgrade options with me and actually physically helped me transfer everything over from my old phone to my new phone. Despite living very far from this store, I will be continuing to come back for all of my Verizon needs with the hope of getting to work with Tyshawn again. Thank you!!

Usually meet indiferrence here. No friendly face. It seems they are irritated when you come in…read more.. Last time was asked to check in thru the app.. did it, was told they will text. Waited in the car righr in font of the shop. They never texted! Left after waiting for 40 mins. Still never texted. Junk shop! Will not come back!!!

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

I have coming in to the Hyde Park astound office for many years and the customer has always been…read moreso helpful, so patient , and so competent. She always has my best interest in heart, has astounds offers to , and ensure that I always get the best deal.

Cancel before the monthly charge doubles without notice. You will still have to pay $190 unless you…read morecancel at least before this. No exemption. It's all in the fine print of the original agreement fine print.

I have been a loyal (and patient) RCN customer for 13+ years for cable and internet. My bill is…read morewell over $200/month for basic cable and 300mbs internet which is completely ridiculous. I have until now overlooked the increasing random fees and surcharges and their suggestions to call back repeatedly to try to negotiate a better price. What I cannot overlook is the horrible internet speeds we get. I call and complain to an Rcn representative almost on a daily basis. Every time I call and I run a speed test all of the sudden I'm getting crazy high speed internet. Then a few hours later I'm lucky if I get 5mbps connection. Attached are some examples. I have much more documentation of this phenomenon where one wonders if they're running a "rob Peter to pay Paul" scheme and don't actually have infrastructure to support all their customers. I am so frustrated and unless performance magically improves I will be actively looking to switch to another provider. If anyone has suggestions please message me.

stay away from these THIEVES the reception was terrible I cancelled within a the month of getting…read moreservice I cancelled ,now I get a $215 bill my advice stay away from this company

I had dish for 17 years and the bills were outrageous. The service wasn't great either had 250…read morechannels because if nor I'd not get the channels I really wanted and literally I only needed like 4 channels. They sucker u in with lies etc. I finally had enough got a roku and better internet and terminated service. When I called to cancel I thought they'd try get me something like better deals or prices but nope not even sorry to lose u as a loyal customer etc. They're prices are ridiculous. And I can't understand why especially with all streaming apps and roku etc. U think they try to lower or keep their longtime loyal customers. One more thing my bill literally for top 250 nothing more was 200$ a month and if u were late they shut service off. Sad and really seems like dish is going be a thing of past sooner then later in future

I have been with dish for several years, but when It came to my move to a new apartment, which I…read moreasked to be moved on the first of October the incompetence I received was just plain stupid. I explained to a supervisor that most of America moves on the first of every month. Her response to the me was her saying that she was American ???? Ok what does that have to do with what I am saying ? I reiterated that most America moves in to an apartment on the first which is the date I ask for in the first place. Her response was "well I live in a house so . Again good for u here is a fucking cookie bitch . What does any of that have to do with my service inconveniencing me ? Wow . I can't . Sincerely unsatisfactory

Have a tech come out to the condo to fix a connection problem, does not fix it, tells me it is a…read moremodem/router issue but he cannot figure out how to check it so I should buy a new router. I go in to where he was working in my laundry room and it is a mess with bags and snipped cable wires on the floor (see photos).

I'm so disgusted with the service and pricing. The service for internet is excellent for a maximum…read moreof two months a year. Not two months straight but total. We pay so much for internet(just went up $40 a month) and cable and they always have an excuse why it's not working properly. Send out a guy for wifi and he changes the equipment and it got worse not better. Have a DVR that you can't even manage your recordings on. I just wish I had another alternative as I would switch to "The General" cable if they had one. if I was single I would cancel everything with Charter Spectrum. horrible horrible horrible My rating is less than a full star!!!