1. Verizon Authorized Retailer - Wireless Zone

    1. Verizon Authorized Retailer - Wireless Zone

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    Hingham, MA

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    Verizon Authorized Retailer - Wireless Zone

    4.1 (10 reviews)
    Closed 10:00 am - 7:00 pm

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    4 months ago

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    10 days ago

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    3 years ago

    Vladamir was incredibly helpful and a pleasure to work with. We would highly recommend this store!

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    Review Highlights - Verizon Authorized Retailer - Wireless Zone

    Had great service from Ron at Verizon Wireless in Derby Street Shops in Hingham, Massachusetts.

    Mentioned in 2 reviews

    Read more highlights

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    People searched for Mobile Phones 665 times last month within 15 miles of this business.

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    Xfinity

    Xfinity

    1.9
    (30 reviews)

    I wish I could give 0 stars. Came in today to pick up a modem. The dude never even made eye…read morecontact. Had the customer service/ social skills of a doorknob. Gave me a modem with no coax cable so couldn't set it up. I tried calling but everything is automated and I couldn't talk to anyone. Mind you, I just got Xfinity and today was my first time picking up equipment. So not a great start.

    Horrible Customer Service! Especially from the Manager…read moreJESSIE AND ASSISTANT MANAGER MALCOME BESIDES ASSOCIATE DESTINY , who Made a couple of errors on Comcast Bill payment and will not correct it at ALL THE WHOLE STORE HAD NO CUSTOMERS JUST HANGING AROUND! This Location Made the initial error on my COMCAST BILL AND THEY SAID THAT I HAVE TO GO TO THE BROCKTON LOCATION OR CALL THE 800 number which I tried on several times with a wait time of ONE HOUR so I drove here since they made the error and won't do anything about it! Even that person DESTINY came out of the back room to start something! The Manager made her go back in the room. Unbelievable attitude and intimidation at this location! I had to make another call and Comcast was shocked how this matter was handled and will pursue the matter! So If looking for great customer service that greets you and appreciates your loyalty and business- THIS LOCATION IS NOT RECOMMENDED IN MY OPINION! Even COMCAST APOLOGIZED FOR THEIR ACTIONS! Plus they said they are NOT Comcast yet they represent them! They NEED TO CLEAN HOUSE AND HIRE COMPETENT EMPLOYEES THAT HAVE OUTSTANDING CUSTOMERS SKILLS! Great location but poor Customer Service!

    Verizon

    Verizon

    2.0
    (46 reviews)
    $$$

    Zero help from the staff in the Hanover. The company give me the run around after, in this store…read moreand corporate. Notes on my account the store claims they can't waive. Never offered a tissue after being upset and frustrated for week battling with the company just to pick up a phone they cancelled. Zero customer service, empathy. Only wanted to help with my Father got pissed and started talking. I had to call corporate bad cause they couldn't be bothered.

    Very disappointed with customer service at Verizon wireless in Hanover. I wanted to add an iPhone…read more11 to my account the initial purchase went fine. When I attempted to sync the watch with my phone it would not sync. I followed all suggestions and even Google online advice. I returned to the Hanover shop less than 24 hours after purchase and told them the watch would not sync. They told me it was $30 fee for them to sync the watch. I agreed as long as it was not a defective watch. They could not sync it. They told me because it was an Apple product I would have to bring it to them. I insisted I was not leaving without a new watch (purchased less than 24 hours ago). They took the watch out back and claimed to have synced it up to two different phones and insisted it was my iPhone. I asked for them to try a new watch on my phone but they refused. I got a refund went to The Apple Store purchased the same watch synced up on the first try with no work done to my IPhone. I am a long time Verizon customer with many devices on my account. I was not happy with the services offered.

    Meganet

    Meganet

    2.5
    (4 reviews)

    I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

    I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated July 2026

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