I've noticed that folks are either for Apple products or they are for whatever the heck else is out…read morethere. I am a "for" guy. Started with an Apple 520e laptop... old school. 25 MHz and iOS 6. Loved it and it got me through Harvard in the 1990s. Nowadays I have an iPhone 16 Pro Max. I don't usually upgrade every year, but I did for a while. Superior products. Graphics wise, ease of use, and accessibility. I also have the iWatch Ultra, ear buds, and an iPad I use for work when I travel. All easily interfaces and interconnected products. I have bought, mainly, from the Apple Store in Hingham. Great service, always stocked, and organized extremely well. No negatives whatsoever.

Stopped by recently to buy a new iPhone. Mine was several iterations old already and so I was long…read moreoverdue for an upgrade. As this place is always busy, I showed up just as they opened on a Tuesday morning and was immediately able to secure a salesperson who was helpful although a couple of aspects of the service could have been better. I had stopped in a couple of weeks prior to ask if I needed an appointment to buy a new phone and was told no. It was recommended though that I show up right when they opened to ensure quicker service so that is what I did. I upgraded to the current ProMax model and I couldn't be happier. It really does make a difference to keep up with the current technology. The salesperson was excited for me (given that my old phone was 6 years old and had quite antiquated features.) She was very nice and very enthusiastic. Her problem was that she spoke much too quickly and I had to stop her a couple of times to repeat what she said. Overall she was a little frenetic...although always remaining pleasant. At one point she was speaking so quickly that I hadn't realized she was attempting to sign me up to pay off the phone in installments via my phone carrier. After asking her what it was she was trying to get me to sign for and she said the "installment payment plan" at which point I immediately told her "No"....I said that I would be paying for the entire phone that day. As she had begun to process already, she had to seek out assistance in figuring out how to undo whatever it was she had done already so this added unnecessary time to our engagement. That eventually got sorted out and I was then able to pay for the entire phone at once. I don't pay for anything in installments even without interest. But I didn't know this was possible with an iPhone so I include it here in case that is an option that would be helpful to others. Once the main transaction was taken care of she ushered me over to a table and chair so that my old phone contents could be transferred to my new one. Oddly at that point she said: "I hope I can get through this as we are very busy now and sometimes "they" don't like us to do this." Who is "they"? Her bosses? And don't like what? That it was taking awhile to see this transaction through to its completion??!? Ummm, I was making a $1,200.00+ purchase...although perhaps a pittance in terms of other Apple product purchases...but still! I was confused as any other time I've gotten a new iPhone at this Apple location (at least two other times) there was never a time constraint issue getting in the way of ensuring proper transfer from one phone to other. Doing so was always a part of the deal as well as imparting proper understanding of the features of the new phone. In any event, no one stopped her from continuing to help me. I would have cancelled the order if that had occurred as I went there specifically to have the 1:1 help in getting my new phone sorted out. I know some people order their phones by mail and do this all themselves but this is definitely not me. I both need and appreciate 1:1 service with technology related things. With new iPhone in hand now for the past few weeks, I am thrilled with it. The photographs it takes are fantastic and the colors far brighter and clearer than I am used to. Overall, I was fine with the sales service I got (despite the glitches she was a very nice person and trying to be helpful) but this store needs more staff overall. It is almost always extremely busy within a half hour of the store opening. There have been times I have gone to this location in search of something simple and am just waved over to the general wall areas where I am expected to hunt for what I need. At the prices Apple charges, I really appreciate more attentive service. As it is I have decided to upgrade my almost 10 year old desktop Mac computer. I will make an appointment for this here. I am somewhat dreading doing this but it needs to be done. Round two coming some time soon.

After leaving the Verizon store in Abington empty handed (the employee wouldn't give me the time of…read moreday) I came to this location and had some of the best service I've ever had! Within seconds of walking in the door, there were multiple employees helping me, and Matt jumped through hoops to make sure I was happy and got the new phone I wanted! I will definitely be back to this location for all of my future phone needs! Thanks guys!

This isn't a Verizon store. Forget the huge sign out front that says Verizon. It's not a Verizon…read morestore. Forget the giant sign over the cash registers that says Verizon. It's not a Verizon store. How is this important? They lack access to the wider network of Verizon guarantees and products. And that's a problem that forced me to twice make two trips for the same item. That's four trips instead of two. Thinking I was dealing directly with Verizon, I purchased an insurance policy for my phone. The first time I tried to use it, they didn't have the part -- a screen cover for my new phone -- in stock and said the only other store they could call upon was in Marshfield, a very long way away in the suburban direction. They told me to come back in a few days. Huh? Thinking this was a fluke, I returned days later and got the new cover. And was happy with it.... BUT, the guarantee designed to make my life easier had already complicated it. A year later, I needed a new cover again. When they said they didn't have the part and that I'd have to come back in a few days, it was like entering a time warp. Twilight zone meets deja vu. Huh? Wut? The first time is an aberration, the second is business model. My phone isn't that old. The first time, in fact, my phone was only months old. The second time, just over a year old. It's BS to say (as they did) that they didn't have the parts because my phone is an "older" model. It's clear that they just don't have inventory. And because they're not part of the larger Verizon network, they can't send me to or draw from a store in Boston, which would have been much more convenient for me. Buyer beware. Don't shop here unless you don't need service. Make sure you're not in a hurry, either. The employees are exceedingly slow. There always seems to be a line, which is probably because 1) (some of them) don't know what they're doing; and 2) the store doesn't have basic inventory; and 3) they are exceedingly slow. Did I say slow? Last visit, I got the new kid. He stood at his monitor clicking and sighing and muttering all the while avoiding eye-contact with me. I was patient -- I figure it's his first ever job -- but after an exceedingly long time, a very long time, I finally asked if there was someone else who could help me. You know that expression "Three's the charm"? The first two guys had no clue. Third guy was the only guy who knew anything. So a lot of employees but not a lot of help. It probably explains the line. On the pro side, the third guy DOES know what he's doing. If you get him, you'll be fine -- except for the lack of inventory and the fact that even he said I'd have to come back another time to get a screen cover, just like the last time. Also on the pro side, the shop is clean and conveniently located (not too far off the highway) and has parking out front. Oh, and pet-friendly. See the dog in the pic!

Dealing with this dishonest company has been a nightmare. They lied to me about a mobile order, and…read moredespite multiple visits to the store, the issue was never resolved satisfactory. T-Mobile offers terrible customer service--the worst mobile company I've dealt with. Avoid them

We had a great experience working with Vinnie at this T Mobile location. He helped us set up a new…read morephone line and home internet bundle. He was super friendly, knowledgeable, and all around a fantastic customer service representative. I highly recommend popping in to get things done face to face - so much more refreshing than over the phone. Plus, no holds or waits on a Sunday morning when we visited.

The ATT store in Norwell really goes above and beyond for their customers, I even got the internet…read morethey are offering and I'm getting great speeds. When you go there make sure to ask for Nate he's great

Messed up almost every aspect of my account. AT&T now claiming I owe $1,200 for failing to return a…read moredevice that I never received. On top of that, the devices on my account are somehow not the devices that I actually have in my possession. Been trying to sort it out with AT&T CS since May now. Stay far far away from this location

This business is permanently closed! It's an appliance shop (for washers) now. The phone number for…read moreFixFore doesn't ring either. I wasted 20 minutes driving down here.

Do yourself a favor! Run from this place. They had my PS5 since November. They never called nor…read moregave me any details! I had to keep calling them. It's still not fixed. They don't do some repairs here! Do your self a huge favor and run! Something is really sketchy and this place!