AT&T is the worst phone and Internet carrier on the planet. Their customer service is nonexistent…read more I was in the store the other day to solve a problem and they told me to call customer service why they sat there with their feet up on the table watching TV., stay as far as way as you can they will rip you off over and over and over and they have the worst people you can possibly hire to talk on the phone !

Unlike the lady salesperson near Pembroke, Mr. Davon was savvy and knew what was wrong with my…read morefriend's Android phone, which he bought brand new last year at another AT&T store. He explained that Android phones are susceptible to malware, but explained how to get rid of intruder apps causing the problem. His help was more effective than what AT&T Technical Support provided my friend on Friday night. Let's face it, cybersecurity issues are now impacting the cell phone industry, and AT&T and other providers should have more technical savvy sales personnel like Mr. Davon handy. I wish this guy the best in any career he takes in the future. He is customer-service oriented, which is hard to find these days.

My family switched wireless service from ATT to T-Mobile after 20+ years. While I was researching…read morewhat plans were available I had previously talked to sales rep Andre H. Andre put all of my concerns at ease. I never felt any pressure. So, naturally, when I was ready to transfer service I contacted Andre. He was super friendly and helpful to my entire family. During the activation, the Store Manager (Juan), stopped by to offer assistance, showing he's not the typical retail store manager who hides in the back office. It was definitely a team environment at this T-Mobile store. All of the employees are very professional. We will definitely recommend this service team to others.

Very inconsiderate employees. Told me to call customer service!!! Yet I been on hold for 40…read moreminutes!!

Quick and done right!!! They are always professional and…read morethorough with my phone. It's almost like they are working on their own phone.

horrible customer service over the phone and worse prices! Dude had no respect for common questions…read moreand no substance in conversation.

Exchanged our iPhone 12d for new iPhone 16s! Corey was so very helpful and he made the whole…read moreexperience go very smoothly. It did help that I had our Verizon wireless bill with us. We had no cost for the new phones and will be paying less per month. One of the managers, Kathy stopped over to thank us for staying with Verizon! I highly recommend the Verizon store at Hilltop across from No Frills Grill for any iPhone needs! They are very helpful and friendly.

Horrible customer service! Went in to verify my military discount, 5 employees standing around, NO…read morecustomers. No smiles, positive greetings. I asked to verify my discount, the guy took my ID, sent me a text message, after a bit the website didn't work so he came back and said, well I can take a picture of it. Went to the desk, we were sitting there waiting (all employees still just talking) I received a text message that it was approved, then had to ask the guy if there was anything else and he said no....All 5 employees need customer service and basic business etiquette training......we got there at 4:45, they don't close until 6 so it's not like we were holding them up from leaving for the day...smh... Next day Update: I received a confirmation letter from Verizon and my military discount was not even applied to MY phone number.....so back to a DIFFERENT Verizon store....

Great work and fast, dropped my wife's phone off at lunch and was done i a few hours before i got…read moreoff work, will be back again

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

Just the fact that this place has safety measures in place out of courtesy for our fellow human…read morebeings is nice. To comparison shop for a phone we went to sprint first, then we went to Verizon to compare deals but the Verizon store on princess Anne, which was fairly busy, all employees had no masks. Employees and customers within 2 feet of each other. Shocked. Complete disregard for safety and common courtesy. Even the customers there at Verizon, besides one couple out of 4 other pairs of people, no masks. We left and went back to sprint. Sprint customer service was amazing! Friendly, courteous, respectful and aware of how viruses work. With masks. Besides the great customer service, even the customers were all wearing masks. Just overall a professional and courteous and safe environment.

I generally hate Cox because they typically have horrible customer service, are plagued by issues…read morewith their equipment and calling them on the phone is almost always a waste of my life. I visited today with my husband to switch service into my name and we were assisted by a really helpful associate named Kelly (a male) with beautiful blue eyes. He really took his time with me and went through all the options since we had to completely shut down my husbands cable and put it in my name. We looked everything up and down and even pulled up YouTube tv to compare their bundles and prices Bc I was considering cutting the chord. It turned out their platinum bundle with gigablast Wi-Fi and cable was gonna be best for me. Kelly was helpful and friendly the whole time and answered all my questions and helped me decide what was going to work for me. He explained to my husband what he's going to have to do with our old equipment and said if he came back with a line just to leave it with him and he'd take care of it. I was pleasantly surprised by this experience and we brought it all home and swapped it ourselves. So far no issues. The inside of this spot is clean and well kept with numbers and couches to wait on and some equipment for purchase and viewing and demonstration. There was no line when we arrived but about 4-5 people waiting by the time we left. Waits can get long but they had 3 employees working so it seemed to go quickly.

Very friendly and informative staff. Helped me with all my questions. Clean store and great…read morelocation.

I came in looking for a new laptop for school. Michael helped me find something suitable for my…read moreneeds that had the features I was looking for and would last. He informed me about, but did not pressure me into looking at computers or accessories and resources that were extra or out of my price range. Everyone was kind and open to answer questions honestly. A great experience overall.

My brother came a while ago asking for help on his computer and they had him sign up for the most…read moreexpensive membership for cheaper repairs and they couldn't even figure it out, he did it himself and found out it was the gpu. Payed for help but just wasted money.