I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

These people shouldn't be allowed to charge for their work. They use to be a good place to go to,…read morenow, definitely NOT!!!! How do you fix someone's phone and NOT put their SIM card back in? How do you tell the person that got screwed over, paid 75 for a service, that they have to drive for an hour to pick up their SIM card that the EMPLOYEE CARELESSLY didn't put back into the phone, "oh my fault" AND GIVE THEM A RANDOM SIM CARD WHEN THEY COME TO THE STORE PREVENTING THEM FROM HAVING SERVICE. Now, having to pay additional money to drive to their service providers store to pay for another SIM card.. What can I say, if you wanna be screwed over, lose money, and get your phone back damaged, then by all means..... go to this place. If you want it done right, FIND ANOTHER STORE

Broke my iPhone 14 Pro Max's motherboard when fixing my backscreen. The screen itself was okay but…read morethey did not take their time with gluing it back together and it popped off completely after a week. I will say it was a cheap place to try to get it fixed but you definitely get what you paid for.

Michael was very attentive, patient and knowledgeable. His calm demeanor gave me a vote of…read moreconfidence and helped me relax. He assessed my laptop's issue within the timeframe he promised and also fixed it and didn't break the bank. I will return and also recommend Bull City Mobile Repair.

They installed a screen protector on my beloved iPhone 16 pro yesterday and when I picked up they…read morealerted me to a display issue which I had overlooked, and then I found that my iPhone still had AppleCare so I got it repaired at the Apple Store under warrantee, and this morning I went to Bull city to get my new display screen protection and they decided to do it for me for free!. Congratulations to the store owner for being able to maintain such excellent staff and culture here! All the repairs that I've had gotten here has been reliable, and all the advice has been sound, and I hope this store never goes away.

We used IFix repair for our refrigerator recently for the first time…read more The experience was great. and it started from the receptionist who answered the telephone. Very professional, efficient and polite. The tech, Andrii, sent to our house was prompt ,straight forward and highly skilled. He repaired out appliance efficiently and the charge was reasonable. We will be using IFix in again. Finally, a company I can trust!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

The "owner" responded to my Google review on 3/6/20 requesting I email him to resolve the issue,…read morehowever, he gave me an email address that had no extension, just tellus@primecomms Obviously, he has no intention of resolving anything and just wanted to make it appear that he was being responsive. Go to this store at your own risk.

I left the store about 20 minutes ago and did not purchase or upgrade anything as I went in to…read moreupgrade my sons iPhone 12 mini to a 13 and number one when I walked in it took a couple minutes to even be acknowledged and greeted number two the male employee that I spoke with a heavy set gentleman Didn't know or didn't have any knowledge about what I was asking about I asked about upgrades I asked how much it would be asked how much extra it would be to add it to my account. He had to ask the young female employee that was too busy, looking in her own cell phone to look up For 60 seconds to answer questions that he was asking her so in the end the customer service sucked and there really needs to be some serious training going on. And yes I'll be switching wireless companies.

Great experience thanks to the extremely personable rep named Damion. He listened patiently to my…read more situation (combining both work a&t and personal verizon to verizon numbers) and worked diligently and thoroughly until it all happened. He is why I will be going back to that location for next upgrade.

First you need to know that they are not actually Verizon but rather an independent franchisee. The…read morestaff is not well trained. They don't know Verizon's promotions. One person will say one thing, another will say another. They will not provide any support if there is a problem with your device set up or your billing. They sold me a business plan with five lines under a promotion where new devices would be free. They said that the promotion will kick in after three months. Well it has been four month and I don't see any refunds reflected in my account for the excessive amounts they have been charging averaging $400+ per month for five lines with three new iPhones and two BYODs. Contacted Verizon twice. First time they created a ticket and I never heard back. Now I am on the phone with them and they are saying there is no promotion on my account, and to contact the location where I purchased the plan and the devices to inform Verizon about the promotions. This is a rip off. Worst customer service ever.

Thieves and liars at this store. Went in to upgrade new phone. Bought phone and when I got home…read morewent on Verizon app to check my account and saw that the shady, JUSTIN, that helped me added another line to my account. I called Verizon 800 and told them what transpired and they said this store has had a lot of negative happenings and complaints. I was told I will be refunded for the added line and other fees. Customer Service Representative told me to only order a new phone by the app as all the people working in the stores seem to be doing underhanded transactions as this. I called today to speak to the manager and got LaFonda on the phone and I asked her who the Manager was and she tried to tell me it was Justin and I told her that's not who they said when I spoke to Customer Service over the phone and then she backtracks and tried to tell me there's 3 Managers. Shady liars at this store! DO NOT HAVE ANY TRANSACTIONS IN THIS STORE! I'm afraid now they have also stolen my credit card information! Reviews speak the TRUTH!

The workers are friendly, the person that helps us was a liar. Would it hurt to be honest with…read morepeople. I kept asking questions and got nothing but lies. I have never had this problem at any other store. Should have stuck with my gut when I felt something was wrong.

I've made a small order for some stylus pens for what appeared to be a really nice deal! However,…read moreafter numerous emails with the owner and staff, they have yet to produce the merchandise as promised. They email back to let me know they got my email but seem to fail to do more. My receipt says the items will be shipped in the next 3-5 days. More than 3 weeks later, nothing. And this is after letting them know that I will go thru PayPal to get my money back and make a complaint at the BBB. Following my aforementioned threat, the replied on Monday. Now it is Thursday. And they have yet to update me on their 'investigation' as to where my merchandise has gone. No tracking for shipping from them!!!!!!!!!!! Not even in-house package tracking, it seems. I have given them, most generously, until Friday to resolve this. I will review again if I feel there is any change. How thoroughly disappointing this experience has been. I do not recommend them.

I wish I had read Elsie's review before I placed an order with Touch Mobile Technology Accessories…read more (MTA) On 9/12/11 I too placed an order with an expectation of shipment in 3-5 days, yes seemed like a great deal on stylus pens. Well great ended there, They got my payment through PayPal, and I have been sending emails to Paypal to notify them about my concern. I have sent MTA emails and received a response on 9/20/11 stating my order has shipped. Unlike most companies I deal with online, no shipping information, no date to expect package, nothing. After contacting PayPal I have to wait until 10/9/11 before I can file an official claim for a refund. Thank God it wasn't a large order, and a large amount of money. BEWARE!!!

I cracked my screen and tool my phone to two different locations While I was visiting Durham, NC…read more The first one attempted to rip me off. The second one had me to prepay, wait 2 days, and the part never arrived. I took my cell phone to Cell Fixx on Glenn School road in Durham NC. Fabien fixed my phone within an hour!!! I was very satisfied with the service.

I wish o could give NO STARS. Tried to ask a question and…read morethe employee talk derogatory and down to me. Telling me that I have no understanding of cell phone and of the working. I started to leave and he talk to the next customer on he never likes people like me in his store. I say is my first time. His comment back was "is yours last I'm calling the police. I have your plate number a filing you can't nor return to these store (as he pointed to the strip and Walmart) i went to Verizon at the other end of the strip mall and got 100% excellent service being a customer there. I would NEVER RETURN and never recommend.

This is pre-paid wireless phone & accessory haven. They have AT&T pre-paid plans & Boost Mobile,…read morejust to name a few. The shop has been in town for about 10 years now. They have a cooler with sodas and such, as well as, a few snacks. This is also a bill payment center, you would actually need to check with your specific billing center to verify if this location is a confirmed payment outpost for them in particular.