We came here about 30mins after opening. We were number 11 in line to be assisted. No worries…read morebecause our schedule was clear. We came in to transfer a phone line from Verizon to xfinity. We had all information needed. Louis assisted us and was fantastic. He communicated every step of the way. I felt bad because he had to get help with our unique situation. Again no worries as he was doing his best and was really great. Finally we realized we need to unlock the phone number. Once that was done everything was smooth sailing. Thank you Louis. Overall the store was open and bright. Lots of space and seating which was nice. I'd recommend that they label a section of where individuals with appointments can sit/wait and a section labelled for walk-ins. You could see that some folks were frustrated because it seemed like others were 'jumping the line' and all the other staff could say is they have an appointment. It would be easier for everyone.

John was extremely rude. He hardly listened to my problem and was quick to dismiss me. He's not…read moremaking Xfinity look good. When asked for his last name he told me that it was none of my business.

I'm writing this review to let readers know how impressed I was with the assistance my husband and…read moreI received from Chris at this Verizon store. While we weren't purchasing one of the high end smart phones, Chris treated us as a valued customer. We were there to purchase a specific basic phone for my husband and have information transferred from his current phone to the new phone. Chris took the time with us on the phone we wanted, and then transferred the data for us. Thanks Chris! We appreciate you

Cathleen the nightmare store manager. Now, she would say that I called her nasty, which is why she…read morewas nasty. No Cathleen, you are nasty, unprofesional and an embarrassment to Verizon. She would not respect my 12 noon appt, she would not pull up my account when told MY Verizon app doesnt allow me to see my bill, she told me if I wanted the account pulled up she will have a team mate and that will be 45 minutes to one hour. I guess that was my penalty.She would not provide her full name, nor her managers name. Nightmare Cathleen. This store has some very nice salespeople. How that work with Cathleen is beyond me. If she treated a customer like she did me and worked for me I'd fire her on the spot. Wake up Verizon. Customer experience is part of what keeps customers ... and you're shrinking.

Needs some improvements on not being the slowest phone store in the world. Wasted my break from…read morework being stuck behind the family of four seemingly having a conversation with the only person working there.

I had quite the experience yesterday. I usually do not yelp. But this must be known. A girl named…read moreShanon with one "n" was not very attentive to the fact that I was the only person in her line. No smile. No greeting. She was very much into fixing a cell phone which I believed to be her own and literally told me, hold on I'm just working on something while I sat for 5 minutes before she even asked how she could help me. I tried to be assertive but kind, and was still all smiles and pleasant about the fact that she probably should have taken care of me and worked on the phone after, as I'm sure customer service is priority and as I said, I think she was fixing her own phone. She seemed a bit distant. She went to the back room to get a replacement SIM for me and I guess hit her hand on a table and was talking about it with me however dropping F bombs left and right, even calling herself out like, "and now I'm swearing in front of customers". I understand that people have hard days and bring it to work with them, but I've never had to wait so long for SUCH an easy thing to take care of. Well, just now I'm putting the SIM in a temp phone, AND IT DOESN'T WORK. I'm not even sure she registered it properly. I spent $25 dollars and i"m NOT very happy right now.

I purchased an Apple Notebook Neo 13-inch computer from Scott, who charged me $999.00 plus tax. I…read morereturned to his store to inform him that the same model is sold for $600.00 at the Apple Store and $587.00 on Amazon. He explained that he needed to open the box and plug it in to ensure it was functioning properly. I pointed out that if I were to purchase the item at an Apple Store, they would likely perform such checks without charging me an additional $300 over the retail price. He responded that he needed to make a living. Additionally, I bought a used Apple desktop computer from him, and upon setting it up in my office, I noticed a blue line extending down the entire screen. At one point, he shouted at me and my brother, instructing us to leave his store. This experience has dissuaded me from supporting local businesses there in the future. I regret not reading reviews before visiting his store.

After seeing the other reviews I can tell this companies business model is to buy junk sell it as a…read moregood equipment and then charge you again when you come back because its not working 2 months later. I purchased a laptop and it stopped working 2 months later. I brought it back and they told me the motherboard was junk. They wanted me to pay over $200 tell me the computer I just bought was junk 2 months after I bought it. Buyer beware.

Had them update my service to 200 Amps. They did it in two separate panels. Since then I have…read morenothing but issues with too much load on one panel vs another. Already had two other electricians come out and tell me the service upgrade was horrible and should have never been done like this. Also did the electrical for an addition we did. Same thing the other electricians said there was no thought in how they wired it/separated it and set up the switches. DO NOT USE STEVE OR HIS COMPANY. TERRIBLE.

Steve is amazing- hard working, honest, pricing is reasonable! Had old knob and tube. So glad we…read morefound him. Many electricians don't handle or work with it. He did great job!! Over exceeded our expectations!

As an Event Specialist serving repeat corporate clients, I continually strive to raise the bar with…read moreevery project. Agape Media has become my trusted, one-stop resource for delivering exceptional results and helping me exceed client expectations. Whether capturing a live event, producing a documentary, or supporting a complex business project, Jason and his team consistently transform ideas into compelling visual stories. With only a brief explanation of my vision and my clients' goals, they creatively develop high-impact productions that not only meet expectations but often surpass them. Their ability to deliver a "wow factor" while working within the client's budget is truly remarkable. What sets Agape Media apart is their unwavering commitment to excellence. The integrity, professionalism, creativity, attention to detail, and state-of-the-art equipment they bring to every project are second to none. Jason, Garrett, and Corey work seamlessly together, creating what I can only describe as a dream team. No matter how demanding the timeline or how many unexpected challenges arise, they consistently deliver on time and with exceptional quality. Their reliability and dedication give me complete confidence that every project will be executed flawlessly. I highly recommend Agape Media to any organization or individual seeking a professional, innovative, and dependable media production partner. Their work has repeatedly helped me create memorable experiences for my clients, and I look forward to many more successful collaborations in the future.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

My wife works from home and relies on the computer for her work. Xfinity was called for a problem…read more They came but did not fix the problem. We continue to have issues and they don't fix it. We need more customers to raise hell and get the system fixed and get what we pay for. I wish we could get what we paid for.

I've been going to Marconi Radio in Beverly for years, and my most recent visit was another…read morereminder of why I keep coming back. This time I brought in my MacBook to have the battery replaced, and as always, the service was exceptional. Tony greeted me with a smile, took the time to explain everything, and had my computer back up and running in the time it took for me to stroll down the street for some lunch. Whether you need a cracked cell phone repaired, a computer fixed, or even a remote starter installed before another cold New England winter, Marconi Radio is my first choice every time. What I appreciate most is that you're treated like a valued customer, not just another transaction. The Linares family has been serving the community for decades, and it shows in everything they do. It was also great to see Tony's son, Anthony, now working alongside him and continuing the family tradition of outstanding customer service. Hats off to the entire Linares family. Marconi Radio has earned my business time and time again, and I highly recommend them to anyone looking for honest, knowledgeable, and dependable service.

I still like my small iPhone 11 pro with 3 lens camera and this was the best place to get a…read morereplacement battery ! They had it in stock, dropped off and picked up few hours later and it's working perfectly. So easy for me and for a great price. Saved me hundreds from having to buy a new phone right now. Highly recommend.