Friendly and professional service at a fair price. Happy to cut the cord with their help.read more

I have had StreamWise Solutions for over 15 years and never had an issue with the equipment or the…read moreservice. Recently, Xfinity did an upgrade in the neighborhood, and things went topsy-turvy. I searched for "FreeTv" and discovered they had changed their name to Stream Wise Solutions. Fortunately, Brian and Bruce were still there. My equipment was so old that Brian recommended a Tablo upgrade. It was pricey, but I was Stream Wise able to get cable to my Xfinity modem brought into the house, something Xfinity and Best Buy didn't do. It was a difficult process. Juan did an outstanding job of bringing it into the house. If you are considering Stream Wise Solutions, ask for Juan. He is awesome. He really knows what he is doing. Thank you, Stream Wise Solutions, for saving me so much money over the years. A big shout-out to Jaun for his excellent work.

My fiancé and I went into Xfinity to transfer our phones and upgrade, and Brandon made the entire…read moreexperience incredible. We came in expecting a long and stressful process and left feeling confident, taken care of, and genuinely excited about our upgrades. Brandon went above and beyond to help us save money while still getting exactly what we wanted. He took the time to explain everything clearly, answered all our questions without rushing us, and made sure we were comfortable every step of the way. You can tell he truly cares about his customers and takes pride in doing things the right way. Outstanding customer service from start to finish. If you're heading into Xfinity, do yourself a favor and ask for Brandon. He turned what could have been a headache into a great experience.

Woke up this morning to my clients normal $35 bill suddenly changed to $95 overnight with no email…read morenotification or explanation to the over 2x increase. Got to spend the last hour trying everything to get ahold of anyone who works with comcast. No phone number, useless chat bots who pretend to not know what's going on to attempt to sell you on long term expensive plans and then suddenly understand exactly what you're asking when I threatened to cancel her services in total if we couldn't find a solution, literally have to make an appointment or go into the store. How incredibly inconvenient, inaccessible and overall stupid. Everyone has always told me how awful this scam of a company is but each and every time I have a run in with this company I'm reminded they can always get worse.

The reliability of Google Fiber Webpass deteriorated so badly that I left for another provider…read moremid-contract. The first year was fine, but after that the service became unreliable. Once outages became frequent, I began tracking them with NetUptimeMonitor. I was averaging 6-7 outages per month, ranging from minutes to hours. Customer service acknowledged the outages but did nothing if the service was back by the time I called. They never investigated why I was experiencing such frequent interruptions -- it was clear they didn't care. If you need a dependable internet connection, look elsewhere.

Thank you Webpass and Kosal!!…read more My wife and I just moved to Denver and priority #1- internet! Kosal arrived an hour early, installed the internet, and provided us tips on how to maintain our super fast internet! Kosal was very professional! Thank you webpass for the great customer service and internet!

Aerux used to be great, but now the technical support is horrible. As others have noted, you…read moresubmit a service tech issue complaining of the system being down, and no one ever returns the call or emails back. The only way you will get to talk with someone is by retrying your call numerous times in hopes of talking to a tech. AND never let them say they will call you back with a resolution because they won't. My internet has been down all week, and I still haven't been able to get them to resolve it. If you are in Parker as we are...start shopping around. MAVERICK is now cheaper than Aerux and is fiber, so you will get screaming fast speeds.

Aerux owns AU Wireless in Golden, but still represents themselves as the original non-profit that…read moreestablished the network and sold to Aerux in 2022. They claim 2-hour response time for technical support, but aren't available on weekends to provide service. The call center they use to provide "support" was unable to contact the company.

One extra star for being better a better business than Comcast, which isn't saying much. Moved into…read morea building that had Wifihood for the entire complex. I thought, "Great, I can save a few hundred dollars a year!" Well the internet is okay for parts of the day where no one is home, but when I get off work, it can be really slow. It has has connectivity issues and randomly drops connection many times a day. Then if I want to play Xbox Live with friends? Forget it. Their Network is on a Strict NAT so you can't connect to many people. I called and they said they couldn't help me with it. Am bringing up looking for a new internet provider at the next HOA meeting

They have since changed into a different company and are extremely accommodating. Good on them and…read moregood on Moe. She always has helped me when I needed it. Thank u WiFi hood

Our 80247 tall condo bldg permitted a Starry Internet radio tower (if I understand correctly) on…read morethe building. We continued internet service w/Comcast, despite constant loss of signal and billing issues. Switched to Starry today. Jon S was our tech - wonderfully professional, quick and helpful. 11/2/22. Stay tuned, we will update this post. But great customer service so far!

Was told I could go to their office at 1700 Lincoln st to pay bill…read more Went, there's no office. Called, told I had to pay thru app.... can't because the landlord took out a second helping of rent and I am in the red. They still have not returned my money. Can't pay Starry. Any recommend another internet company with a god damned office?

I manage a coworking space in RiNo and we use Verso for our wifi. We love that they are local! The…read moreinternet is super strong and the few times I've had small issues they were responsive within minutes and came right to our space to assess the issue. Nothing at all like calling a 1-800 number and talking to a robot for hours. With 100+ people needing access to wifi, I am so glad I have Verso to rely on. Bill is the CEO and a super nice guy who takes pride in his work, and Greg has come here a few times as well and been very pleasant to work with. Can't recommend them enough.

From the owner: - Business Internet up to 1 Gbps - Managed Wi-Fi…read more- Temporary Internet for Events

It's hard to find small businesses that grab your trust quickly and keep it. Zack and his team…read moreprovide quality services at reasonable prices while maintaining exceptional customer support. You guys knocked it out of the park on this one.

Best internet in Larkspur! Our internet is fast, reliable, and always works. Their service is top…read morenotch. They are thorough and provide their customers with an amazing customer service experience. We couldn't be more thrilled that we switched to Thrive from Century Link.

Matteo was super helpful, calm, explained everything great and I'm technologically illiterate so I…read moreasked some dumb questions. Great guy, will be going back if I have issues in the future! Would recommend!

Please do not repeat my mistake and trust Xfinity. I'm not usually one to write reviews, but…read moreunfortunately, the circumstance warrants one. This has been the worst customer service experience of my entire life. As a long time Xfinity customer, I expected an easy setup when moving to a new home. However, we have been shuttled and shunted around while Xfinity as a company avoids assisting us. For over a week, we have not had internet set up. Xfinity has apparently scheduled 2 service visits to our home and has never shown up. We have spent well over 5 hours via call and chat trying to resolve to no avail. We've been without internet for almost a week, and we cannot work from our office (home), leading to a serious loss of income. Everyone has an excuse for why they cannot help, but to be honest, this has been a nightmare that never ends. If you have any other options, use them. Nothing can be worth this kind of headache. Xfinity- if you're reading this, feel free to call me and resolve it. I doubt that you will be willing or able to.

After experiencing loud buzzing on our home phone land line, I tried to call Centurylink to send a…read morerepairman to fix it. There is no phone number on their website! Imagine that? A phone company you can't call to report a problem. They want you to post an email, but their site couldn't find me, their own customer. I typed in my account number exactly as it appears on my phone bill, still nothing. I had to send an email asking them to contact me through a messaging portal. Unbelievable.

My land line phone service was dropped without any warning or permission, which in turn according…read moreto CenturyLink also drops internet service. In no way did we request termination of service, and have been paying all bills. CenturyLink said it would take 3 weeks to restore service. In fear that the phone number was wrongfully ported without our permission, we called to try to ask for fraud protection and for the company to trace where the phone number went and now they have no record of the phone number that we had with them for 6 years. Needless to say we have switched to a different carrier. There has been no attempt to help trace what happened, no records, no notes of the request and no interest on the company to help.