Cho is awesome. Super fast turnaround time and clear communication…read more He fixed my TV once and provided a 3-month warranty in case any more issues arose, he would fix it again free. That happened, so I returned and he quickly fixed it again. Unfortunately, I made a bad TV choice and the issue stuck no matter what. He advised me not keep trying as it wasn't worthwhile financially. However, he offered me a credit for one of the used TVs he was selling, which was a great deal. In short, he has the expertise to fix what can be fixed, and the caring to take care of you (not just try to rack up a bill for himself). Very fair, friendly and helpful.

I brought my amp to this guy. The only thing wrong with it was 1 speaker jack was not working. The…read moreday I brought it to him I had been using it that morning and all the sound was working loudly. He fixed the jack but then told me it don't get loud when pumping up the volume. He did something and messed it up and dared to ask more money in the line of 200. 00 on top of the money he took already. I also gave him my cd player that the belt broke. He replaced the belt then told me the machine had to be re-calibrated and it was a pain in the butt so he wanted another 185.00. So what this guy did was charge me diagnostics charges despite me telling him what exactly was wrong and he confirmed I was correct. I left the cd player there believing it was not worth additional repairs. It was a sony cd player that stored 300. A month later I called sony and told them about this and they told me no such thing needed be done just because the belt broke. I found out that my CD player actually was worth 1200.00 as a classic being sold on amazon and that was what led me to call sony. I found out that he shorted out the pre-amp on my amp when he took it apart.

One star is way too good for this terrible company. This is one of the worst companies ever. The…read moreservice is so bad and when you call customer service all they do is transfer you to another person each time. They never actually address any of your concerns. The service is frequently out and the billing is awful. Good luck trying to cancel this service. I cancelled mine and they billed me another 250 for services I didn't have!! They refuse to refund my money. I suggest cancelling this service and going someplace else. The absolute worst.

worst company ever. charge for different addresses, shuts accounts off immediately after payment,…read morerefuses to send a technician out without charging. this company is absolutely trash

I reached out to Mr Home Guy for a quote on Yelp, and they got back to me almost instantly. Once I…read moreconfirmed that I wanted to use their services to mount my tv, they scheduled the appointment really quickly and I was able to get someone to my home the next day. I could also pay and tip online. Their contact consulted with me throughout the service to ensure the tv would be where I wanted it, and he was careful to put down protective cloth so that they wouldn't leave a mess. He worked pretty quickly, neatly, and ensured I was good with the service before he left. They also provided a cord cover for the tv cable without an extra charge. Overall, it took about 30 mins. It was a little pricey, but I knew that beforehand and chose them because they had good reviews! Would definitely recommend.

We had the pleasure of meeting Joe today, and our experience was absolutely wonderful. He was…read moreprecise, professional, and made sure that we were happy with the service provided. After shopping around with different companies, we also saw that Mr Home Guy provided the most reasonable quote. We highly recommend mr home guy, and we are very happy with the tv mounted over our fireplace

A Cox technician came to check our router and replace a WiFi Pod if it wasn't working. The…read moretechnician was completely unprepared when he arrived and knew nothing about replacing the pod. He told us to call and schedule another appointment for a replacement pod (even though when we called, we clearly explained the pod seemed to be the issue) or visit a nearby Cox store. I just returned from the Lincoln RI store to replace a non working Panoramic WiFi Pod 2.0 devise. The devise was only few months old. The clerk after a short conversation (telling me the technician didn't tell me to pick up a replacement) he gave me a replacement Pod and told me there should be a charge because it has a 30 day warranty. When I returned home and opened the package and read the directions to install/activate. Those directions explicitly stated the devise had a 1 year warranty. The clerk was a male, early 30s(?) with a receding hairline. Cox may have outdone themselves today. First they sent a technician unprepared to deal with the issue we described when calling for service, Then, at their store, that clerk told me the technician never said to go to a store to have the pod replaced and followed that up with telling me the devise had a 30 day warranty when the printed directions clearly stated a 1 year warranty. If you ever need to define the word incompetent, try substituting the word Cox.

Needed to order special remote control. We were helped by Tracy and Peter. Awesome service. It's…read morenice when the employees are courteous, professional, and knowledgeable. Store is super nice. Clean, comfortable, and bright. I recommend this store.

Very pleased and would hire again. Roberto was extremely responsive, got me onto his schedule…read morequickly, and Ramiro was extremely professional and knowledgeable. Wonderful experience!

They installed my TV on the wall with the necessary outlet and bracket . They did an excellent…read morejob. I would definitely recommend.

Tolstoy had War & Peace, Dostoevsky had Crime & Punishment, Hemingway had The old man and the sea!!…read moreYou know what AT&T crowning jewel is???? It's being an awful company! AT&T has written a masterpiece when it comes to customer service! They just incorporate everything you need to be a bad company and added a little extra. Do yourself a favor and go with a different phone company.

Akeem was amazing & so were the other two staff members here. If you have AT&T DO NOT GO TOTHE…read moreSMITHFIELD STORE- too many issues, rude customer service! Come to the Johnston store & you will definitely get what you came here for without condescending attitudes and UNNECESSARY $55 restocking fees. Finally- AT&T has a store with KNOWLEDGABLE and FRIENDLY worker's!! I had purchased 3k worth of iPhone's/upgrades for our family plan and My mom changed her mind & wanted the Samsung Galaxy Note 20 Ultra. She had not even opened the box, removed the cellophane - nothing like that and was told by AT&T that she had 30 days to return/exchange, etc. The very next day we went into the Smithfield store and they gave us such a DIFFICULT TIME and refused to let her exchange the UNOPENED phone without paying the $55 restocking fee. THERE was no point in trying to argue with the staff at the Smithfield location- as I've had nothing but BAD experiences there. So at this point we just decided to try the new Johnston AT&T store located next to 5 guys and across from Planet Fitness. We dealt with Akeem who was AMAZING. Super friendly, knowledgeable and polite! He and his manager made sure we wouldn't have to pay the $55 restocking fee and gladly exchanged her iphone11 for the Note 20. Although the process itself was a pain because of how timely- it took a while because management ultimately had to override the $55 fee but he was GREAT about it. Great customer service here - I will NEVER go back to the AT&T store in Smithfield!

Have a tech come out to the condo to fix a connection problem, does not fix it, tells me it is a…read moremodem/router issue but he cannot figure out how to check it so I should buy a new router. I go in to where he was working in my laundry room and it is a mess with bags and snipped cable wires on the floor (see photos).

Constant outages saved for Monday Mornings without failure. By far, BY FAR, the single worst…read moreexperience I've ever had with Internet services. The only thing that works is their bill collecting.

Beware. I urge anyone considering this service to carefully…read moreexamine ii's online reviews. I booked a service for 10/4/25 and waited 4 hours for a no show, no call. Like a fool was willing to offer a second chance and rescheduled for 10/5. one hour prior to service was informed of cancellation. I'll find a company that delivers. Beware.

This is a zero star review! A technician confirmed an appointment then calls me 2 minutes later…read moresaying there is a conflict of schedule and tried to reschedule me for a different day. When I called the technician out for confirming the appointment even though there was a scheduled conflict he got defensive, gave me attitude and hung up on me. He then cancelled the appointment on me. Why would they confirm the appointment if he couldn't make it? It doesn't make any sense. I cancelled the service due to my experience and they tried to charge me a $50 cancellation fee. This company is a complete joke. I would never recommend anyone to use this company. Sony the technician you should do better and be more professional. Please stay away from Hellotech!