I switched from Verizon due to horrible customer service and my bill constantly raising from…read moreagreement quoted price. I switched to tmobil about 3 years ago. I was assured they had better coverage then verizon and that my area was 5G . However, the issues started early with mobile price jumping monthly bills and service is truely horrible. I moved from winston salem NC to the Charlotte NC area and was assured the service was 5G and worked great at my intended to move new address. I think dial up old school landline internet service is faster then trying to open a page on my device. Phone call service is really really bad. I keep getting messages that My device is not part of the network. Customer service has tried to fix these issues for three years. Only to once back part of their network, to still have horrible service and a day or two later be not part of their network again. They added satellite to my plan, it does not help much but does at least deliver texts for communication to the outside world. Lol service is horrible. Use a string and two cups, sound quality and connections wil work better. The T in T mobile must stand for throwing your money away

Leeann or whatever her name is, extremely rude, they do NOT care about your time and will have you…read morewait for over an hour to not even help.

They saved the day! I went in not entirely sure what was wrong with my laptop and they talked me…read morethrough all the possibilities and fixed it in less than 10mins! It was refreshing to have them teach me along the way so hopefully I don't have issues in the future. Highly recommend!

Anthony is SO amazing! You can feel the passion behind the craft when speaking to him. He was not…read moreonly polite but also super super knowledgeable and informative. He did everything he could literally to make sure my experience there was great! After Anthony was able to work on my device I received it back and it had a a bit of trouble still, I called him back and he was more than happy to help me navigate and solve the issue. I brought it back to him and my phone feels new again (: this company will forever have my business and if something happens to your electronics, you should definitely try's this company with them! Thanks Anthony, you're truly the BEST! (:

These people lie about how much your bill will be if you purchase. You have 24 days to cancel but…read moreit takes 30 days to see your bill. Then they lie and say they dont lie. They lie.

After being screwed over by calling into Customer Service, I came to this store to fix my account…read moreand activation issues. They worked fast and communicated effectively. I was able to resolve my issues with Mike and the Store Manager.

If you're having issues with any of your Apple products, let these guys help you!! I dropped my…read moreiPhone 16 Pro Max into the deep end of our pool. It was under water for a few minutes before we were able to get it out. You could literally see water under the screen, in the camera lenses in the back, and water was trapped inside. We tried to dry it out hoping it was salvageable, but it was turning off and back on constantly. I ended up having to do an early upgrade on my plan because I'm a Realtor and can't work without a phone. I was in shock when I realized my new phone didn't have my contacts on it... My contacts were somehow saved under an email account I had back in 2014. The email was no longer active and I was in freak out mode. I called 9 other shops looking for help, and none of them felt like they could help me. Thank God I Googled iPhone repair shops and these guys came up! I called and they were super confident that they could help get my phone working enough for me to get my contacts transferred to my new phone. They did even better than that.... They got my contacts transferred over AND got my phone back working 100%. Y'all, they literally saved my real estate business. I was in a bind not having contact info for clients, vendors, and other agents... I'm super thankful these guys took the time to get this done for me. I dropped it off yesterday and picked it up 24 hours later. If you need help with anything Apple related, reach out to them! You won't regret it. THANK YALL SO MUCH!!!!

Pleasant to talk to you. Needed a new battery in my phone. There main focus was to get me to…read moreupgrade. Finally talked to someone about battery. Was told it would take 4 hours to replace battery. My bad. From the looks of the store. My perception. That it was a real Apple Store. It's not. It's authorized . And in my opinion, not a very good one..

We tried to add my wife on my phone plan and paid 400$ to but their employee Jairl didn't even…read moreactivate her phone an charged us a "setup fee" after doing absolutely nothing... This place is a scam never go here.

This place is a rip-off I switched from metro to boost was charged 214.00 for a 79.00 phone that…read moreshould have been free have not been able to use the phone in 2 days because there is no service on it have had the phone since the 15th of April and now for the 3rd tell back here and once again the run around from the girl ana that says she is the manager and refused to let me speak to someone higher then her so I am going to have to go over the to boost Mobile directly and then file a action with the BBB against them

Natalie here at this location was amazing! My father is 77 years old and moving here after 35 years…read moreliving in the same place and Natalie was so kind. She explained everything to my dad, answered all questions he had, and even gave him her number in case he had any further questions or needed help with his service. I am so thankful and grateful. Nice work Natalie! Your a star!

If you are in the market for satellite television, then this is the place to go. It's a family run…read moredealership and Natalie is a dream to work with. She went above and beyond for my father who lives in the Mooresville area. My father is an older gentleman who relies on me (here in Michigan) to help him out with things. Natalie has truly impressed me. My name is Mindy Hagstrom, I am a real person and you can find me on facebook. I stand by everything I have stated in regards to the impeccable service provided by Natalie as an authorized Directv dealer. If you want satellite television and are weighing your options, go talk to Natalie or her brother in Mooresvilile, off of 150. They will make sure you get the channels you want without paying a high premium. Thank you Natalie!!