Verizon

After two weeks of BAD luck with Tmobile in both North Kingstown, RI and by calling the Help Desk…read more I HAD to go into a store. Help Desk had deleted my line completely from the system....and put a family members Number on my phone. Made her phone useless and no calls from work were getting to me. Go in the store expecting the same run around and man, was I wrong. Ika was the one "lucky" enough to help me. Granted, it took time...but she was phenomenal. Got both lines straightened out and was NOTHING but friendly and courteous the entire time. She even offered to make the call to my family member to get their phone going again. She has changed my impression of TMobile for now....but if I EVER need detailed, techy help again, Ika will be THE first person I call. 5 phone calls to the help desk did nothing but frustrate. SO glad I went to this busy location and found Ika. GREAT customer service with her!!!!

i was sold the wrong iphone. i was very clear what i wanted. when i got home, and was setting up…read morethe phone, i realized it was the wrong size. unfortunately the employee did not go over the bill with me, and tell me about a connection fee, so the final price sounded accurate. i came back the next day to get the correct phone, but they wanted to charge me a $40 restocking fee even though it was an employee mistake. they were unwilling to waive it. making customers pay for employee mistakes is a terrible policy.

AT&T Store

3.0

•$$

Mr. Rykard was very helpful when I stopped in today for my lunchbreak. Great customer service…read more Thank you!

This store is TERRIBLE worst customer service ever. I had a plan done a couple of days ago on March…read more15 2016 and I had recieved this deal with the worked named Patric Saad after saying we were leaving At&t to go to T-Mobile not only did he manipulate my sister and with the BOGO deal of the buy one get one free iPhone but he offered us 2 iPads but never said it was on a 2 year contract which one would think to mention and a 45 dollar activation fee for each one and our bill was supposed to be only $170 and it was showing up as 397 dollars !!. Also, they had me trade in my iPhone 6 in order to upgrade which I was never supposed to trade in so on my account it was showing up 3 phones and 2 iPads which we only had 2 phones and the iPads. And when I went back to tell the so call manager to give me my phone back she said there was no way to get it back but when I talked to customer service they said she must give it back and when I went in the next day she said oh yeah I just have to send a email in order for you to receive the phone again (like how many times do I need to catch you in a lie, like do you not know the truth) Not only did I talk to the supervisor or manager the title she should not have Christina Cherng and she wasn't able to tell me what her own worker Patric did but when I went in Friday, March 24 they tried to belittle me and saying yes you have to pay 3 phone lines in order to receive the BOGO. So I took it upon myself and called the at&t line multiple times an had multiple people tell me what they did was totally wrong. Also not once did Christina the so call manager offer my sister and I an apology instead when we went to the store again she had a disgusting and rude attitude she had her worker Patric go hide in the back since he couldn't admit to his conniving lies ...which if anyone wants to come here just know, you will not be told many hidden fees and unknown contracts you should be told about orally, we weren't told about it anything and it took a whole week and a half to receive all my receipts that i wasn't offered from the day I did this deal. GO TO AT&T in Uncasville !! where they actually know what they are doing and aren't amateurs and are trained properly !! This store is disgusting and should not be in any type of running and they should be fired from their positions because what they did is so UNACCEPTABLE and they've probably done it to people who don't have English as their native language I wouldn't be surprised.

Verizon Authorized Retailer, TCC

We went to this store to take a look at the new S24 Ultra. Kim was able to answer all our…read morequestions and also saved us $20 a month on our bill under a new plan which included enhanced service. Kim is by far the most attentive and knowledgeable Verizon associate I have come across in all my years with Verizon. If you are looking for excellent service, look no further than Kim.

uBreakiFix by Asurion

2.8

(4 reviews)

So far I have had pretty good experiences. I have AT &T and use the Asurion insurance through them…read more My phone has broken twice and my husband's broke one, we have had all repairs done faster than expected.

They lie about problems with your phone so they won't be covered by the phone…read moremanufacturer.......stay away.....screen was fixed once by them, and a month later same exact issue, but its my fault......ya!

Cricket Wireless Authorized Retailer

3.0

I used this Cricket store 5-6 years ago. They couldn't have been nicer or more helpful. I was about…read moreto pay $300+ for a phone when the tech found a new phone for under $60. I was so thrilled I bought one for my daughter as well. The Motorola phone has been great. I am about to return for an upgrade.

I bought one phone and the worker grabbed the wrong one he didn't realize until I paid to make…read morethings worse he took a good 45 minutes and a couple phone calls trying to figure out how to do a return ended up charging me for two phones DO NOT GO TO THIS CRICKET the prices are great but they obviously don't know what they are doing go to a different cricket if you want to use them I am going back today to get this fixed Update: After going to the Brooklyn CT store I got this straightened out. People in the Brooklyn store are a lot better. I am very pleased with the Brooklyn store but Not with Norwich

AT&T Store

3.5

I've been here twice to get a new phone for my mom and a replacement for a broken phone for myself…read more Both representatives here were so helpful and looked for the best deal with all the incentives available.

The gentleman that tried to help me with an extremely easy task tonight was so incapable of…read morefunctioning it made the whole interaction almost comical. It was a huge waste of time to even come in the store. By the end of our 45 minute interaction we had accomplished near to nothing so we decided to just use 611 instead. It's irresponsible to leave team members alone who are not in any way competent enough to handle even the easiest of situations. He was dealing with a woman before us who was extremely aggitated with his service as well. I didn't get this location zero stars because the kid was nice but just extremely untrained and unconfident in his position in the store. ALONE.

Game X Change

2.6

(5 reviews)

Cashier guy was a total jerk and rude for literally no reason. The selection wasn't great by any…read moremeans, and the value of the things was almost the same as internet value. can't stress enough, the guy who was working wad totally rude and standoffish for no reason. I was even so polite!

Brought in a trade in console and the guy was clearly frustrated sighing and such as he had to test…read moreit i guess? The frustration was quite noticeable so I asked what the big deal was and all of a sudden I was getting yelled at by the "tough guy" Manager stating I wasn't allowed in the store anymore...the worst part was he made a reference saying "he was better off than me" because he wasn't the one trading in a console...I couldn't believe it I was shocked. True stereotypical behavior from privileged condescending people...whatever happened with Good Customer Service skills? Perhaps it shouldn't be a career choice if you're not good at it...

The Parcel Centre LLC A PackageHub Business Center

3.9

(7 reviews)

Pleasant Customer Service, and they take care of my UPS and FedEx parcel efficiently. Highly…read morerecommend.

Wow. The epitome of nasty, rude and not customer service focused or oriented. If you can avoid…read morethis place, please do so, and ship your items from another location.

Neathouse CT Cleaning Services

(4 reviews)

We recently had our popcorn ceiling removed and the dust was everywhere!! The Neathouse CT crew…read moredid an AMAZING job of removing all the dust, as well as, doing an extremely thorough deep clean of our house. I highly recommend Sulfi and her team!!

We requested a deep clean in our condo, and the results were amazing! What a great feeling it is to…read morehave everything clean at the same time, rather than piecemeal, which is how I was doing it. Very timely, everything shiny. Highly recommend.

Lopez Insurance & Tax Solutions

My experience working with Lopez Insurance & Tax has been very positive. I was several years behind…read morein my business and personal income tax filings and was missing a lot of critical information that was needed to file accurate tax returns. Ms Lopez helped me in contacting the IRS on the phone to get the relevant information and then in filing the missing 3 years of federal & two states in a couple of days. Also while we were waiting for the IRS callbacks, she helped me lower my car insurance by approx $5000 a year. Her pricing was very reasonable and a fraction of what my last CPA would charge me. I received the refunds owed to me in about a week. I would use their services again.

From the owner: At Lopez Insurance & Tax Solutions, we provide trusted guidance for individuals and business owners…read moreacross five core areas: - Expert Tax Advisory & Planning - Reliable Bookkeeping & Financial Organization - Comprehensive Insurance Coverage (Auto, Life, Business & More) - Certified Notary Public Services - Business Consulting to Help You Scale Smarter Whether you're looking to lower your tax bill, get your books in order, protect your assets, notarize important documents, or grow your company—we're here to help. * Local. Bilingual. Personable. * Serving our community with integrity and results. * Call now or message us to book a free consultation today!

Thompson's Cleaning Service

My experience with Thompson Clean was seamless from the beginning of scheduling services. I was…read moreable to book cleaning within 3 days! Dave was amazing, and my carpets are brand new, including getting out dog pee stains! The price was beyond fair, and Dave went above and beyond and even included a quick cleaning of my hallway runner. I would recommend Thompson Cleaning to all and will definitely be using them again.

From the owner: I Thompson Clean we make sure you get the best experience possible with your cleaning we take our…read moretime and do everything we care for customers we specialize in carpet cleaning. We also do tile cleaning, stripping waxing, water extraction, and carpet removal.

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