Owner or manager could not be bothered to acknowledge me being in his store. I stood around for…read morealmost 15 minutes without so much as a hello. When I poked my head in back a guy there said he was a customer I told him good bye. As I began to drive off a bewildered man came out with a phone pressed to his ear and kept apologizing he was on an international call. I showed him my envelope with $1500 cash that was going to be used in a purchase at that time. Then he says its not about the money. What is it about then Ecotopia? Is it about being all alone in a store with nobody to help because they are on international cell phone calls? Please I will not be back, ever.

Popped in to see if they had a cover for my old Technics turntable, alas they did not. However, the…read moreowner knew where I could get one. And made sure I had the correct shop bookmarked before I left. Excellent service, when he could have just sent me on my way.

I highly recommend Adams Electronics. Scott has deep knowledge of all things radio. He is…read moregenerous with his advice. Great company to help you with your two-way radio needs.

From the owner: Create radio communications systems, service and supply radio equipment. In-building and wide…read morearea. Provide FCC license assistance.

I appreciate that Best Buy is really trying to avoid becoming a showroom for the internet. People…read morecan walk in, handle an item, and then buy it on Amazon in two seconds. With that in mind, I visited this location intending to decide on a large purchase. It was not busy on a Saturday morning at 10:30am, and the customer service representative was trying very hard to be attentive even though I could tell he'd been out partying late the night before. I knew exactly what I needed (hair dryer with WiFi), and got out with my purchase in less than 10 minutes. I hope Best Buy can survive another few decades before succumbing to the inevitable.

Extremely disappointed with the service at this location. I scheduled an appointment for 3:00 PM to…read morehave my MacBook looked at, but I was left waiting completely ignored until 3:15 PM. To make matters worse, the technician barely looked at my computer, never even touched it to test anything, and immediately diagnosed it as a motherboard failure. Their only solution was to tell me I had to spend $2,000 on a brand-new MacBook. Glad I didn't listen. I took it elsewhere for a second opinion, and they were able to fix the issue completely for free. It wasn't a motherboard issue at all. Getting a lazy, incorrect diagnosis after being made to wait past my appointment time is completely unacceptable. Save your time and go somewhere else that will actually look at your device.

Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.

I saw a commercial for the new 16 for new and existing customers. I'm a 20+ year Sprint/T-Mobile…read morecustomer. Needed an upgrade. I called 611, talked to "J" and was told I was eligible for: -$800 credit towards new 16 pro. -Can get in store or online -I'd have to pay taxes on phone When I got to store, they expected me to change my plan. Um. What? Nowhere in the commercial did it say anything about plans! Nor did 'J' mention me having to upgrade my plan. And to say I was eligible meant he had to check my plan. I was told by one of the 611 agents, "That's why you call customer service". I did!! I've now called 611 four more times and I get the same answer. Seems like T-Mobile doesn't want to honor what their employee discussed with me, that the promotion I saw on TV doesn't apply with the plan I have even though the first person I spoke to ('J') said I qualified, after he checked my plan, for the $800 credit. They don't want to give me what their customer service person said I was entitled to. One thing about me is I take notes!! Times, dates, people I talk with, how long on the call, and what they said! I'm a note taker. A supervisor at T-Mobile gave a $50 credit on my account. I told him it should be an $800 credit as that's what 'J' said my credit towards a new phone was, verified and approved! After today's calls, I'm convinced T-Mobile is unwilling to make this right. How they have treated me is dreadful. I believe they're trying to make me out to be the bad guy. I'm not. I JUST WANT WHAT I WAS TOLD I COULD GET. NOTHING LESS. NOTHING MORE!

From the owner: Visit the T-Mobile store in Novi and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 26285 Novi Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

The store looks like it's a newly refaced or a new build out. I'm so used to the big balls at the…read morefront of the entrance being red, these are the same colors of the building. Doesn't look like the usual Red target that I'm used to. I stopped by to look for several items for our store. A small space microwave, toaster oven, trivet, oven mitts and pads, utensil caddy, tongs, spatula, 3M hooks for hanging items in the kitchen and break room area on the wall and whatever other items I could think of that might be good for our break. I wanted the Black and Decker microwave, but they had none, so I ended up with the Kenmore instead. Although I wasn't able to find the coffee maker pad, I was looking for or the utensil caddy. I'm hoping I can improvise with other items instead. $260 later. I got just about everything on my buy list.

Today I flew in from Tampa to Michigan in extremely cold weather. I was rushing to prepare for a…read more3:00 PM professional event and realized I had accidentally left my cell phone charger at home. I arrived at Walmart around 2:46 PM, quickly grabbed a phone charger, and stood in line at the electronics register behind another customer. After waiting in line patiently, the cashier waited until it was finally my turn to inform me, "Oh, you can take that up front. He just had something locked." This meant I had to walk all the way to the front of the store again and check out there, which defeated the purpose of waiting in the electronics line. The issue isn't the direction to pay upfront -- it's the lack of proactive communication and customer consideration. If the cashier had simply informed me before I waited, I could have avoided unnecessary delay while already pressed for time. Customer service means being clear, helpful, and considerate. A simple statement like, "you can pay for that up front so you don't have to wait here," would have saved time and shown professionalism and courtesy. I am submitting this because I believe customer service training in awareness and communication would greatly improve customer experience. I wasn't asking for convenience, just basic courtesy. Thank you for your attention. Sincerely, Colleena Hernandez

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more