Been a customer for years and there is always solid and helpful customer service whenever I've…read moregotta call them for questions on a new purchase or questions in general. Buying all my new tech was smooth and easy.

This T-Mobile was absolutely the best I had ever seen around. I was just scammed more than $5000 by…read moreverizon but this process to T-Mobile was the smoothest, easiest process without any hidden fees. Everything was said clearly and correctly. Literally the best fr. verizon was buns ngl too, it didnt even work

Jamie, the owner is incredibly knowledgeable of the latest technology to protect your home and…read morefamily. He's very patient in his explanation of what each product does. His prices are very competitive and service has been terrific. Would not hesitate to recommend him and his company to anyone at any time.

Friendly staff, incredibly professional install and just great people to deal with vs the big guys!read more

I've been with this alarm company for over 15 years…read more Always provided me with great and courteous service and prices. Year after year. I like and recommend them a lot. Thank you Dwayne! Arthur !! Régine!!!

After a terrible experience at another location in the area, I tried this location to return items…read moreafter cancelling my home service. This location was clean, the employees were friendly helpful and quick with my transaction. This location has ample parking and the customer service is great. Come here if you need a Verizon location. They will take care of you quickly and efficiently.

I went into the store because I was having a problem getting my first responder discount over the…read morephone. I was lucky enough to have Ramasch assist me. I was blown away by his custom service. He went above & beyond making sure I was getting my appropriate discounts and informed me of perks I was entitled to that I was not aware of. He was also able to rectify the problem, and I was able to get my first responder discount.

Went into Sprint store to upgrade my husband's phone and got the best customer service I've had in…read morea long time. Dania and Foster are sooo helpful and found ways to make us save on our bill. They were very personable and Dania even called after we left to advise us on savings. If you need a new phone this is the TMobile/Sprint to go to!!! I'd give them 10 stars if I could. Excellent service there!!

Verizon Wireless phones / Services…read more There are Zoom Wireless locations all over the place and I have been to a few of them now, but this location absolutely takes customer service to a whole new level. These guys are super friendly and helpful-almost to the point of disbelief. They have earned a customer for life. Parking on street.

Five stars for an AT&T Store? It's surprising to me, too. Don't get me wrong it's not like you get…read morea free massage and coffee while you wait (wouldn't that be awesome?), and you sometimes can have a bit of a wait since there's only one employee working in here at a time, but both employees (AJ & Zane) I've had the chance to interact with recently, and both really delivered above and beyond. The five stars is really in comparison to other AT&T stores (the only place to fairly judge a chain/franchise in my opinion). What brought us into the AT&T Store was an upgrade program. Both my wife and I were due for new phones, and AT&T was running a deal too good to pass up. We headed inside on a weekend and were greeted by AJ. AJ discussed the options with us, including pricing, and offered some balanced, personalized recommendations for devices to select. He also discussed the options to purchase and trade-in, even offering some suggestions to minimize hassle and time spent in the store. In the end, he made some solid recommendations! What I also liked about AJ was the fact that he reviewed our monthly bill to try to discuss how we can save on our current plan. In the end I really felt like he was looking out for us. The option we selected for the trade-in process was to have the items shipped directly to our home. Within 3 business days (at a specified time), we had the equivalent of a mobile AT&T store (an AT&T employee in a vehicle with accessories to purchase on hand) pull up to our home right on schedule. The employee confirmed our info and helped us set up our new phones. We mentioned we wanted to double-check that everything was transferred before giving up our old phones. Overall the whole process was smooth and simple, taking up to 30 minutes. Our next store visit introduced us to Zane. We headed in and handed in our old phones, and the process took about 5 minutes. Zane also helped get us set up with some screen protectors, and he even offered to place the protectors on our new phones for us. One protector (worth $50 by the way) had some dust on it after it was installed. Without hesitating, Zane took off the protector, threw it out, and installed a new one free of charge. He also mentioned the free warranty program. Basically if the screen protector ever cracks or breaks, we just bring it back to the store with the original box and get a new one for free. Personally what impressed me most, though, was not how Zane attended to us but how he attended to another customer. An older gentleman was furiously taking down notes about how to use his iPhone. He joked that he's in here every week to learn how to use his phone. Zane was taking the time to show him all the basics. To me, that's exemplary service that deserves to get recognized. The store itself is small and limited in what's available to take home that day (a lot needs to be ordered/shipped), but it's also in a convenient location in Rockville Centre. They also were following all the safety protocols with plenty of hand sanitizer to go around. For us, the process of dealing with this store was efficient, positive, and hassle-free. We'll definitely be back in the future.

Don't purchase your phone here. Was charged $98 in accessories that I didn't ask for. Sales…read moreassociate started ringing up three items and when i told them I didn't want the items and asked what they were he told me they were included! They automatically added it to the receipt which they wouldn't even give me until I asked on my way out. Went to return a few weeks later and they wouldn't accept return. Associate picked out the most expensive cover and added it to my receipt without asking. Beware and don't let them rip you off like they ripped me off. Do not shop here.

Nick was so incredibly helpful, kind, and very informative. He helped my with the Verizon Locker…read morepickup, answered questions about setting up my new phone, and helped ke purchase other items I needed in store. give this guy a raise! he was absolutely wonderful.