We had an emergency need and these guys came in 15 minutes. Can't say enough about themread more

Very disappointing experience. I don't often leave Yelp reviews, but I was just shocked and…read moreappalled by the very brief phone call I just had. I'm looking to replace my existing AV Receiver with a stereo audio amplifier. I also have Sonos speakers, so I was looking to EITHER buy a Sonos amp OR a separate stereo amp WITH a Sonos Connect box. The person who answered the phone didn't even give me 30 seconds to explain what I was looking for. As soon as I mentioned auditioning the Sonos amp (as I've heard good things about it), he said "We don't audition Sonos Amps. Thank you very much", and just hung up the phone. Why hang up on a potential customer? As I'm sure most of the products they sell can be bought elsewhere, who needs that kind of experience? What a shame. They are close by to where I live and I likely would have bought my equipment from them.

Excellent service and quality for mounting a large TV. A+ would use again for anything they doread more

Have now used these guys three times and can't say enough good things! I would hire again in a…read moreheartbeat. Thoughtful, efficient, professional. The best!

We've needed to upgrade our 8-year old TV for a few years but didn't want to call the original guy!…read moreAnd didn't know who to call. Came across Premier's website and was impressed with the professionalism. Contacted Damon and explained what we wanted and made an appt. He listened, made some good suggestions and gave us an estimate that was very reasonable. He and his team arrived to install the new TV and spend several hours fine-tuning and optimizing the system. We are thrilled and really enjoying a highly improved experience. Neat. Professional. Highly recommended.

Damon and his team did a great job designing and installing my whole-home A/V system. I really…read moreappreciated Damon's consultative approach in working with me to select the right components and for a very complex system, and also coordinating with the my builder's contractors. His team was also great - very professional and trust worthy. I was completely comfortable having Damon and his team in my home for almost two weeks with my wife and two children while I was at work. Would highly recommend.

I contacted Anthony to mount my TV on a pillar in my apartment in NYC. He responded very quickly…read morewith a fair and reasonable estimate. Since I know nothing about brackets and mounts, he offered to purchase the materials I needed and bring them with him. My building required a COI which he provided within minutes. On the day of the job he arrived on time and worked quietly and efficiently. I had work to do in the other room and he didn't bother me once. He called me in a little while later and the TV was securely mounted. It was my fault that I never went to see what he was doing - I told him I would've preferred the TV to be mounted a few inches higher. Well guess what, Anthony said no problem at all and he re-mounted it a few inches higher. I couldn't be happier with Anthony's work. Bravo! Highly recommend.

Quality of work is good and Jonathan was very quick and efficient, but I wish he could be more…read moreforthcoming with the price. I was quoted 95 flat fee but paid 420 excluding tax. I understand this might be a fair cost to mount my large TV but I would prefer knowing the full price beforehand and not be surprised by the full bill.

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I have used Pro Visual and its owner, Andre, several times now, for TV and video services. These…read moreinclude full house wiring, cabling, cameras, and wireless, among other things. Andre is always fair in his estimation, true to his word and has delivered each time with excellent results. The work has been meticulous and reliable. The prices are fair. I would highly recommend Pro Visual's services.

This company has been a NIGHTMARE to deal with, and they are not even done installing our home…read moretheater yet. The Job: Take an existing amateur DIY home theater and turn it into a professionally designed and professionally equipped home theater. We opted for Bob's "Platinum" package which included the most expensive options for all equipment. What's been done so far? Bob removed the existing home theater equipment in December 2021, and then we didn't hear from him for weeks, during which time we had an unusable construction site in our TV room. In January 2022 we started pestering Bob to complete the work. February is now over and the work is still not done, and there have been issues and mistakes and unprofessionalism every step of the way. First, Bob's carpenter left broken pieces of molding in our house (i.e., construction debris) and refused to clean it up despite weeks of asking. Bob finally cleaned it up himself after he happened to come by for an unrelated issue. Second, Bob's team cut 4 enormous holes in the wall of our TV room that were bigger than the space needed to put the speakers in, and also did not fix the holes from the equipment they removed. When I asked about these holes the worker advised that it was my responsibility to hire someone else to fix these holes that he had made, and at my own expense. Once I got Bob involved Bob agreed that this was obviously his responsibility to fix, but.... Third, the workers Bob hired to come fix the enormous holes in the wall did an awful job, and tried to lie about the extent of the mess they were leaving behind. After we asked Bob to come to the house to personally inspect the low quality and unprofessional patching and painting his subcontractors had performed, he agreed that it was not a good job and that the work would need to be redone. Fourth, once the initially shoddy paint and patch work was fixed, Bob's workers installed the screen on our wall without reference to any plan or measurements or blueprints - notwithstanding the advertising on Bob's website stating that he makes blueprints for every job - and the screen was put in so low to the ground that the view is totally obstructed from the seating platform that was built by Bob's contractor to specifications provided by Bob. Even worse, when I asked Bob about the screen placement, he told me it was difficult to determine the proper height for the screen without having the specifications for the seating. BUT HE NEVER ASKED FOR THE SEATING SPECIFICATIONS!!!!! And his workers put up the screen without ever asking for this!!!! And Bob's response was actually that it was an easy fix that would only require - you guessed it - more patching and painting of holes put in the walls of my house by Bob's employees. Of course I provided the seating specs within minutes of being asked, but it was too late to prevent the screen from going up in the wrong place. One would think the Audio-Visual Design experts would account for these kinds of things before performing work, but what do I know - I'm not an AV expert. Since then, we've also noticed several holes in the ceiling that Bob's workers did not fix after removing the projector that was mounted before we hired Bob's company to redo our system. Finally, all of this would have been much less complicated had Bob not given me the go-ahead to paint the room and have a new carpet installed - I expressly offered to delay both painting and carpet installation, but Bob assured me that would not be necessary. So, on top of all the above issues, we have had to take extra precautions to safeguard a brand new carpet in a construction zone and to protect the integrity of the newly painted walls. Now, Bob is not answering our emails or phone calls and we cannot get a straight answer about when or how this job will be done properly and finally finished. Honestly, we'd hoped to avoid putting up a bad review, but (a) this is information the public deserves to know about how Bob Krasne and Westchester AV do business, and (b) perhaps Bob will see this review and realize that he needs to start paying attention to detail. BOTTOM LINE - I would only consider recommending this company to someone who was my worst enemy. Maybe.

From the owner: Since 1996, Westchester AV has been the premier designer and installer of state-of-the-art home…read moreentertainment systems throughout NY and the US. We create superb, beautifully simple solutions for home theater installation, home movie theater design, and more!

Great service professional installation…read more I would if multiple TVs are being installed plan accordingly buy accordingly to the need. His mounts are over price non the less I am happy to have someone respond on the same day within two hours.

I googled tv mounting near me and came across this business that had over 200 reviews on google…read morewith a 5 star rating. I also checked on Yelp and read some reviews. You guys, the reviews are not lying! Sometimes when a business has nothing but good reviews, it may seem too good to be true. I can assure you, they are as good as they seem online. I texted the number on the their site around 2:30pm. I got a response in about a minute, no joke! He arrived at my house at 4:45pm and was done in about 15 minutes or less. We had great conversation, he was very friendly and kind. I am extremely impressed with how prompt and efficient the installation was done and how the customer service was overall. I didn't get the gentleman's name but thank you so much!! I will definitely be recommending this business to all my friends and family!