I love this little gift shop. Nicky, the owner is as great as they come. She is professional, kind…read moreand very nice. She has items I've never seen before and I always find some cool new product in her store. Her prices are fantastic and I go in every tome I visit Reno.

I was in there this past weekend to get a new phone line. Lily and Melanie both assisted me. They…read moredidn't have the phone in stock that I had chosen from online, but they showed me other options and were great at product knowledge. I ended up with a better phone. They made it such a pleasant easy experience. We had great conversation and they made it feel comfortable and not just like a business deal. I left super happy and love my new phone. If you go to this location ask for these ladies , they were great!

My mother lost her flip phone. She had a separate account…read more Thought we would buy a new phone. $21.67 to transfer to my account. $25 to upgrade which we are buying another flip phone which costs $70 less $20 discount. No SENIOR DISCOUNTS. Then we had to call another Cricket office if we wanted to cancel the phone. You can NOT cancel your phone at the store in person. Then I had to have the store manager to call them because *611 was not working. I could not get the credit back for the $21.67 that I charged 20 minutes ago. Obviously we were on hold for 8 minutes and the managers phone died. Started all over. Can't use my phone because it is connected to my Cricket account. On hold after I was told I would not get my $21.67 account. Cricket Corporate give your stores access to cancel and give credits!! Pretty pathetic customer service. They Cannot look up accounts unless you have the phone number or PIN #. Don't lose these items. I am probably going to cancel my account after this fiasco!

Austin was of great assistance fixing my cell phone re-charging c port. He cleaned, tightened and…read morerestored the phone to working status in just minutes at no charge!! Thank you very much. Blair Smith

This place and these fine folks can do anything and everything! Quick and efficient and we…read moreappreciate them! Even our friends go to their local store in their neighborhood and love the service they get!!

Drake was awesome! Great customer service & same day repair. Price transparency so you don't feel…read morelike you're getting ripped off-- Couldn't be happier (:

I brought my daughter's Iphone15 in last month because her screen was frozen. I found Oscar to be…read morevery helpful and friendly. He said there were a few things they could try before I committed to buying a new screen. It turned out she had some water in there and I ended up buying their insurance plan because it's better than the deal I would have received from my carrier. They did the job and was able to return my teen's phone the following day. There was a small discrepancy on the price I would initially pay for the screen and my final price at pick up. They did give me the cheaper of the two, thank goodness because It was a significant amount. These phone and their repairs aren't cheap. I'm glad my daughter's device has this coverage and my studio beats and air pods. Thank you Oscar for your help with getting my teens phone fixed and back to us. I recommend this store and their insurance plans that will insure a phone and your devices under one simple plan.

Over the past 12 years or so I've had the pleasure of working with Credo on many computer related…read moreissues. Items like bringing my computer back to life (many times), transferring data from and old computer to my new one, or the most critical of all .... getting my iTunes back up and running. Many, many thanks to Eric, Michelle, and the whole Credo team. Great people to work with.

The team at Credo recently upgraded my Windows10 computer saving me time and money. The original…read morehard drive was showing signs of age and the general consensus of the on-line support community was to transition to Windows11 with the purchase a new computer. "Do I purchase a new car simply because the tires are worn?" is my perspective. The level of communication demonstrated by Noah and Cerita was unexpected and refreshing for this first-time customer. I explained what I expected needed attention and received a couple of solid pricing options given the age of the equipment and my general computing needs. Not all of the replacement parts were available at one time, so the team was able to stage the repair such that I had a working system in my possession while waiting for the final item to arrive. I am confident that my friends and family would receive a similar positive experience and therefore would recommend the Credo Technology team with 5 stars.

6/11/26- After doing…read morea lot of research I finally decided to purchase the Ninja AutoBarista Pro.. Purchased my Ninja Auto Barista from Best Buy today. The store had the machine in stock, and I appreciated that an associate brought it out to my car for me. The reason for 4 stars instead of 5 is that there wasn't a display model available to see before purchasing, and the customer service was fairly average. Overall, a smooth transaction and I'm looking forward to using my new Ninja.

Workers try to sell you not so much what you need, rather the highest price item. The credit card…read moreis a nightmare. I was told my balance was 0, a month later I get charged $23 - for what? Workers don't know shit from shinola! They sell you the wrong stuff, and it takes forever to get someone to help you out. Avoid this hell! I warned you ...