Our cat of 17 years was not doing well. Our regular vet could not see her, so they recommended to…read moretake her to an urgent care. Found Mohnacky Animal Hospital online. Called them at 3PM, and they saw my cat right away. I was so thankful for this, as we had driven all the way to another urgent care just to get turned away(they had too many emergencies and couldn't take my cat). Dr. George was very thorough in trying to figure out what was going on with her. Unfortunately, it was our sweet cat's time to go to heaven. Christina, the Director of Mohnacky was so kind and compassionate. If it weren't for her, we probably wouldn't have brought our cat back in, and she would have suffered. Christina helped us through the most painful time for our family. She let us have the room with our sweet kitty as long as we needed, before and after the end of life treatment. Thank you Christina for being there for us through such a painful and difficult time. We are so grateful.

Where do I begin?!?! I was left traumatized. I took my dog in and all the tests were correct; I…read morehave no issues w that. It's the care, or lack thereof, my dog received. They sedated him bcuz he was stressed and then handed me a dog with little to no instructions except "if his tongue turns blue get him to an emergency vet". He's a French bulldog and if anyone knows this breed, they have a really hard time coming out of sedation. Theo was OUT! He wasn't eating or drinking so I kept calling to ask questions since I was never given any after care instructions (minus the "if his tongue turns blue takes him to an emergency vet"). Monday it started, by THURSDAY when I was the only one calling them...I had enough. No one EVER called to schedule his surgeries, I called Monday evening, Tuesday, Wednesday and THURSDAY. Every time to be told by (even the doctor) they'd call me back, no one ever called. The excuses were endless. While they didn't charge me for anything except the exam, I would not recommend taking your pet here. Thursday AFTERNOON I was told they wanted to switch doctors bcuz Dr Southern (I think that's her name) was "more hands on" but I had already told the front desk around 8a-9a that's day I'd never let them touch my dog again. Clearly the communication is lacking there. Denise* also had an attitude because I asked what my bill was and in which she replied "I'm not getting into it with you." So when it comes to your pet or the bill, Denise has no time or patience for customers. Frustration doesn't even begin to cover what I felt. I found another vet to to do his surgeries...$3000 LESS than Mohnacky and they specialize in the French Bulldog breed. I won't even get into the what Mohnacky was going to charge me...I had a few vets look the estimate I was given by Mohnacky and they were all in disbelief. My quote from Mohnacky was $5575 without his teeth cleaning (another $487 on top of $5575). I paid $3025 for neuter, removal of bladder stones, teeth cleaning and teeth extractions and labs at a vet in San Diego. The new vet also didn't charge me for X-rays since Mohnacky wasn't sharing my dogs medical record with them and they said it was not mine or my dogs fault. I had to call Mohnacky to finally ask for his records, I was put on hold and then hung up on. When I called again I told them I couldn't hold and the girl knew exactly who I was without me even saying a word, with a sigh she said "this is for Theo?" I got the email; they did not email the new vet as they said they would. Mohnacky also changes vets so much, my dog has seen Dr. Saaco, Dr. Yaeger, Dr Bulliard, another at vista I don't remember his name and then Dr. George in a span of 2yrs. I asked the front desk if they rotated doctors through their facilities, she said no. Dr Saaco has been the only one I've liked but she is no longer there and has her own practice in San Marcos. A LOT of red flags! I personally will ever take another pet here or any other Mohnacky in North County. I wouldn't allow them to change my goldfish's water honestly.

I used to take my dogs to this vet when I lived in the area. One of my friends that lives nearby…read morerecently rescued a cat. I called the vet asking about the cost to neuter. When I called, the receptionist was very odd. I asked about the average cost to neuter a cat and she said there's absolutely no way to tell without paying $75 for a consultation. I responded by saying, "That's a little weird, you don't know the price range for the procedure?" Only then did she let me know it costs $500-$1,000+. It felt gross to know that she (and/or the vet) is trying to squeeze money from potential and retuning clients instead of giving honest and upfront answers for the health of the pets that are possibly brought to them. This practice has changed for the worse since my pups were their clients. Their profit motive obviously surpasses their love of animals.

Just brought our new pal BENNY for initial check up. I've used Bonsall Pet Hospital for my 2 former…read moregoldens, and experienced excellent care for all my dogs,

It started with calling the wrong place to confirm my appointment for my 16 year old Mini…read moreAustralian Shepherd and I am so glad I did! I was put at ease from the first moment we walked in. This was a second opinion appointment and it was very refreshing to be met with a logical step by step affordable approach rather than a huge list of all encompassing unnecessary treatments totalling a mortgage payment or two. The caring demeanor, patience, and communication from MELROSE VETERINARY was so unexpected and welcome and the continual follow up thereafter was the icing on the cake. I wouldn't go anywhere else!

We've been going to Melrose vet for 26 years now. 9 Huskies, and 3 cats in, we used to really…read morebelieve in this place. They've added staff, removed empathy, and it's all about money now. They've been treating our 9 year old cat for the last 2 plus months. She was losing weight, and becoming lethargic, but they couldn't find a problem and weren't concerned. They recommended a tooth cleaning. She took a turn for the worst today, and I rushed her in just after opening. The girls at the front desk told me they were short handed and I'd have to go somewhere else. They didn't call a doctor, they didn't ask to take a quick look at our girl they just told me to leave. I went to Fredddie's where they opened over an hour early to help me out. We ended up losing our girl because Melrose couldn't diagnose her cancer correctly in multiple visits over 3 months. It took our doctor at Fredddie's 30 mins to diagnose the issue. 26 years, and they turned away my dying cat without a second thought. I'm sick. We'll never be back. I hope Dr. Richieri sees this and makes changes. He was always great with our animals.

HUGE thank you to everyone that helped my dog Luna out on Saturday. She accidentally drank some…read morePinesol, to which I freaked out because I had no idea what would happen next. I called, they picked up immediately, and let me know to come in asap. My fiance and I came in and they helped Luna right away. Although I was terrified for my dog, all the staff worked together to help her and help ease the nerves my fiance and I had. After a day full of anxiety and crying, everyone said Luna behaved super well, and were so compassionate towards the situation. I seriously can't thank you guys enough for everything. Im so grateful for how it turned out, especially cause with pinesol it could've gone much worse. THANK YOU

Absolutely unacceptable experience at Surfside Animal Hospital…read more I brought my dog in with a BROKEN LEG and paid good money for what I thought was professional care. After taking X-rays, I was told she would be fine with just a splint and that surgery was NOT needed. I trusted that advice, because that's what you're supposed to be able to do when you go to a vet. Days later, I get a voicemail from Dr. Goren admitting that after "really reviewing" the X-rays -- including images they already had but somehow didn't properly review -- they now believe my dog actually DOES need surgery and that it may not heal correctly without it. So my dog was sent home in pain with the WRONG treatment plan because they didn't even fully review her imaging the first time? That is not a small mistake. That is negligence. This delay could have serious consequences for my dog's recovery, all because of a lack of attention to detail. What makes this even worse is the emotional stress and complete betrayal of trust this has caused. As a pet owner, you rely on professionals to guide you during scary situations like this, and instead I was given false reassurance that directly impacted my dog's care. I paid for professional care and instead got careless decision-making and a complete lack of thoroughness. Now my dog may have to go through more pain, more stress, and more expense because of their mistake. If your pet has anything serious going on, do yourself a favor and go somewhere else or get a second opinion immediately. I would not trust this place with my pet's health again.

My dog had been stopping in for several years just to say hello during our daily walks, and the…read morefront desk staff were always so kind and accommodating, even back when he wasn't a patient. Fast forward to this year, when he developed a hot spot and couldn't get in with our regular veterinarian. I brought him to Carlsbad Animal Hospital and were incredibly impressed with the care we received from start to finish. The entire team combined genuine compassion with clinical expertise. They took the time to explain everything clearly, treated my dog like he was their own, and made what could have been a stressful experience feel manageable and reassuring. I'm grateful to have such a wonderful veterinary hospital in our community and would not hesitate to recommend them.

We visited the Carlsbad animal Hospital yesterday after one of the doctors there, Tracy Goode, came…read morevery highly recommended. We live a good 1 Hour Dr. from the area, but our normal vets wouldn't see us without either a very steep surcharge to get him in same week or told us to wait a week for an appointment. So I was thankful to have a new recommendation. My Frenchie had done something to his eye, and it was rather urgent that we be seen. I loved the ease of being able to hop online and see what their availability is whether it be that day or further out, as well as being able to filter out that availability by your chosen doctor. When we arrived, the staff was super welcoming and kind. We had a room right away. The doctor was so sweet with my dog. Not only did she do a thorough exam, she was great about explaining each step, and each medication. I definitely felt like she was invested in the health of my dog and not pushing anything that I didn't need. She seemed very honest and forthcoming. She explained the healing process and what we would need to do as far as next steps. I would definitely recommend if you live in the area or even if you have to drive a bit to get there to take your animal to see Dr. Goode! My dog went from being nervous that we were at a veterinarians office to being happy as a little clam due to the care and, of course, the love and extra snacks he was given!

Great experience with Jorge! Helped us through the process of dental cleaning and did an amazing…read morejob! The environment at SoCal Veterinary Hospital is very welcoming and friendly! Recommended for sure!

When I noticed my dog Ruby acting strangely while eating and spitting out her food, I checked her…read moremouth and was surprised to find what appeared to be a fracture on one of her large back teeth. I immediately emailed the clinic with a few photos, and within 20 minutes I had both an email response and a phone call (just in case I missed the email), along with an appointment confirmed for 8am the very next morning with enough time reserved to perform an extraction if needed. The responsiveness alone was impressive. At drop-off, the surgery technician, Jorge, was incredible. He was knowledgeable, personable, and immediately put us at ease, especially since this was Ruby's first surgery requiring anesthesia. During our conversation and bringing up a certain topic, he mentioned he recently attended a dental conference which reassured us that the team is committed to continuing education and staying current with best practices. Dr. Gertz, whom Ruby has seen previously for routine care, was wonderful as always. She performed the initial exam, confirmed that the tooth appeared fractured, and explained that the team would call with a definitive diagnosis once dental X-rays had been completed. The treatment plan was straightforward - anesthesia, dental X-rays, bloodwork to ensure levels were appropriate before surgery, and a cleaning with extraction if necessary. A few hours after drop-off, we received a call confirming that the tooth was indeed fractured, although surprisingly still alive. Dr. Luna took the time to thoroughly explain the findings and our options. At no point did we feel pressured. She clearly outlined the pros and cons of proceeding versus monitoring the tooth and explained that leaving it untreated would likely lead to problems in the future. After discussing everything, we decided to move forward with the extraction since she was already under anesthesia. No more than a few minutes later, the team called again because they realized the cost of the updated treatment plan had not been reviewed. I actually hadn't noticed because I already trusted that the recommendation was medically appropriate and that the pricing would be fair (which it was). Still, I appreciated their transparency and professionalism in making sure every detail was discussed before proceeding. When we picked Ruby up around 2:00pm, Jorge spent considerable time reviewing her full-mouth dental X-rays with us and explaining exactly why the extraction was recommended. It was fascinating to learn more about canine dentistry, and we left feeling far more informed than when we arrived. He answered all of our questions patiently and thoroughly (even the ones that were already covered in the aftercare packet we had just been handed!). We also were given a full sized sample of a recommended oral rinse for regular maintenance. Ruby recovered exceptionally well from the surgery, which was a huge relief. She had previously undergone sedation prior to X-rays at another clinic years ago and did not have a great experience, so we were naturally nervous. This time, her recovery was smooth, the extraction site is healing beautifully, and she came home comfortable with appropriate pain medication. She has shown no signs of discomfort throughout the recovery process. I also want to recognize Lauren at the front desk. She was incredibly kind, friendly, and helpful throughout the process. She worked with us to ensure detailed notes were included in Ruby's chart to help prevent potential insurance issues and even went a step further by following up with the doctor after we left to request additional documentation that could support a smoother claims process. That level of attention and advocacy is rare and deeply appreciated. Overall, this was an outstanding experience from start to finish. We even received a call a few days after her surgery to simply check in on her recovery. From the front office staff to the technicians and veterinarians, every person we interacted with was compassionate, knowledgeable, and genuinely invested in Ruby's well-being. The communication was outstanding, the care was exceptional, and we never once felt rushed or pressured. Ruby is family to us, and the trust we place in those caring for her is not something we take lightly. We are incredibly grateful for the entire team and feel completely confident entrusting them with the health and care of both of our dogs. Bonus: they were giving out adorable supergirl bandanas they received as promo material!

My dog does very well here the staff is friendly as soon as you walk in always gives great service…read more If you are looking for a place that cares for your pet this is the place

They were able to see my dog the day I called. The vet performed a complete and detailed…read moreexamination and recommended a course of action that fixed the problem! I was impressed by the completeness of care - the exam was more thorough than my dogs recent annual exam at another vet office. I'll be bringing my dog back for any future vet care needs. 5 stars, I recommend you bring your pets here too!

We've had three dogs that have been treated at Freddie's and we've been bringing our dog, Buck,…read morehere for quite a while, and every visit reinforces why we trust this veterinary hospital so much. The doctors and staff genuinely care about animals and always treat Buck with kindness, patience, and compassion. One of the things we appreciate most is their honesty. They never make us feel pressured into unnecessary tests or treatments, and they always take the time to explain our options clearly. It's obvious that their recommendations are based on what's best for Buck, not on running up a bill. That level of integrity is hard to find and means a lot to us. The entire team is professional, knowledgeable, and truly dedicated to the well-being of the animals they care for. Buck actually seems comfortable when he comes in, which says a lot! Knowing that he's in good hands gives us tremendous peace of mind. If you're looking for a veterinary hospital that provides excellent care, charges fairly, and genuinely loves animals, I highly recommend them. We are grateful to have found a team we can trust with Buck's health and well-being.

My poor sweet cat was extremely sick. My regular vet had surgeries that afternoon and couldn't see…read moreher. They recommended to call Freddie's Place. I was on hold for over 15 minutes. After answering questions, the receptionist said yes please absolutely bring her in. I drove 20 minutes to their urgent care, parked, brought my cat in and the receptionist says oh actually I'm sorry we can't see any more pets today. I was soooooo disappointed and felt so bad for my cat!!! I left with my cat back to my car hunting for available urgent cares to see my cat. Ended up at Monhacky Animal Hospital in Carlsbad in major traffic thanks to Fredddie's Place telling me to come bring my cat in, only to turn us away 20 minutes later. Unreal!! Thanks to you, my poor sick cat cried and cried more due to much more time in the car.