if I could give a million stars , I would …read more East End Veterinary is truly outstanding. The entire staff -- from reception to the medical team -- was welcoming, knowledgeable, and incredibly compassionate. They took excellent care of my cat and my dog and kept me informed throughout the entire process. You can tell this office genuinely cares about animals. I'm beyond grateful for their kindness and dedication and would highly recommend them.

We came here for the first time on Thursday, June 11th, 2026 for an X-ray for our little mama. The…read morestaff was helpful and courteous. They brought her to the back, did the X-ray, and came back out to speak with us. Like humans, animals deserve the best care. Im so glad we chose this place and decided to come here. On Saturday, June 13, 2026, I had to bring our little mama back for an emergency checkup. The staff understood immediately after seeing my condition that this was urgent and immediately looked after my precious baby. This is the only emergency clinic I'll be bringing my pets to going forward. Its well lit, clean, and the staff are all polite and caring.

A wonderful and caring place to bring your loved one. They helped me out so much on a Sunday…read moremorning with a serious emergency surgery. I can't say enough nice things about all of the staff members. Professional, trained,caring, kind and helpful. Thank you all so much.

I had nowhere else to turn I live in West Hampton Beach and everybody else was so outrageously…read morepriced my cat had a problem urinating and my fault I had my cat 5 years I couldn't get it went to a cage to bring it to a vet but my cat was full of life ran around playing with the toys was an outside cat . Once again she had a problem urinating and I called everywhere aquabog was cheaper my bad they examined her apparently was a UTI they took my cat into the back to get a urine sample when they came out they said they gave her an antibiotic shot never asked me if it was okay never said they were going to give her an antibiotic shot my cat therefore had a severe reaction and they kept her overnight they said they were going to give her Ivy which I don't know if they did they called me the next day saying nothing changed she's in a lot of pain I should have made a better decision and went right back down there but they kind of talk to me too that she's in a lot of pain and blah blah blah if I could do it all again I would never ever bring my pet there again and I don't care how many people argue with me about it my cat was eight that doctor said my cat was 13 she was eight and now I'm going to proceed I don't want anything for it I don't want anybody else to have to go through what I went through and I paid $600 to have my cat cremated which the Legacy crematorium was great and happy with them my cats remains were brought to the veterinarian hospital at 10:00 in the morning and I called them three times and they said nobody dropped them off already they left them at the back door how would you like your animals ashes left at a back door with nobody knowing it never again now I'm going to file a little lawsuit I have nothing to lose my cat is gone trying to save yours and I don't care my cat should have never died

Friendly staff. Great service. They care for any animal that's comes in like they're on. Very…read morehelpful and informative

Wading River vets, 15 YRS of EXCELLENT care B4 finding Dr Dubato, was to 6 oth vets NONE compare to…read moretheir expertise

The vet that really caught my attention is one who only comes into the office on Wednesday - - he's…read moremore of a traveling vet, and I liked him and took his advice about taking certain extra vitamins, and he only prescribed them for that one time. he didn't think dog should stay on things forever and I liked him for that.

Do not go here. The doctors are on a complete rotation. They do not discuss the health of your pet…read morespecifically gave my 16-year-old cat a Vaccine that should never have happened and I am really not happy with the service and the staff here.

We recently switched to Good Ground Animal Hospital and couldn't be happier! The staff is amazing -…read moreso nice and welcoming from the moment you call to make an appointment. Dr. Spanbock is fantastic! We recently adopted two kittens, one of which had tested positive for feline leukemia (prior to us adopting her from the shelter) so we needed to have her retested and both kittens were due for a few more vaccines. We were a bit anxious while we waited for the test to come back, but Dr. Spanbock really made us feel at ease. He answered all of our questions, explained everything thoroughly, and he's got jokes! He's wonderful with people and pets! Thankfully, the test came back negative, so a happy ending for us, but during those stressful few minutes, we really felt comfortable talking with Dr. Spanbock and for that, I am so appreciative. Yesterday we had our second appointment because one of our kittens started limping over the weekend and we had no idea why. The kitten was seen by Dr. Swanson, and she was also incredibly kind, knowledgeable, and even though the moment I brought the kitten into the office she stopped limping and was walking like a champion, I was never made to feel silly for bringing her in (even when I referred to her front paws as arms). We had another great experience in the office. The staff at the front desk are all so nice and the office is super clean. The whole experience with Good Ground has been phenomenal and we look forward to bringing our pets there for years to come!

I've been dreading writing this review because I had to put my cat down here, but it's time…read more I came across Good Ground while looking for a nearby vet to bring my cat to when she suddenly stopped eating and drinking. My cat has had kidney disease for the past few years along with other issues that I'd been managing fairly successfully with medications, but I could tell something was really wrong and needed to find someone to take her to while I was out here (we live in Astoria). I chose Good Ground due to proximity and the fact that they had an appointment available later that day. I called my vet in Astoria to forward over her records so they'd have all the info and know her health had been on the decline. It was a long wait from the time we got there until we were seen, and when Dr. Swanson finally saw her she didn't seem to know anything about my cat's history even though I'd forwarded the records. I filled her in, and she recommended bloodwork and a urinalysis to learn more about what was going on, as well as giving her some fluids and a shot of antibiotics since her urine looked cloudy. I asked the vet if there was any food she recommended for cats in this state to entice them to eat. She recommended some kind of organic food you could only order online...I was looking for something that was easily accessible that was palatable. My cat didn't improve and got worse, so the next afternoon I was eager to talk to someone to find out what the bloodwork had found. The front desk person told me that the vet usually calls at the end of the day to talk about bloodwork but again I reminded her that my cat had not eaten or drank anything in days and that this situation is more urgent than that, that I'd want to bring her back in today if something could or couldn't be done. I finally heard back from the vet who confirmed my worst suspicions -- her kidney disease had progressed dramatically, and on top of that she had a terrible UTI. The vet kept calling my cat a he during this time which was also upsetting on top of getting this news, wasn't her gender anywhere in these results? She then talked about hospitalizing my cat for three days and giving her an IV to flush out her kidneys. I ask what the outcome of that would be. Best case, she tells me my cat lives another month and then we're right back where we are now. Worst case, my cat gets hospitalized for three days, comes home and crashes and we have to put her down anyway. I guess don't really know how folks are out here about their pets. I know it's the Hamptons, so maybe people here feel more inclined to throw money at the problem. But money aside (my insurance would've covered it), I couldn't imagine putting my cat through a hospital stay and have her last days of life be spent in a strange place which I know she hates, only to have her die a day later anyway. I was surprised that I had to be the one to bring euthanasia up in this conversation and not the vet. While I was waiting for this bloodwork, I had called my vet in Astoria who agreed that euthanasia was likely the best option for my cat at this stage. If you've had a pet for as long as I had my cat (14 years), you know when something is really, really wrong. Throughout her illness I'd always been so afraid I wouldn't know when the right time to put her down would be. If you have a chronically ill pet, I can promise you, you'll know. I will say that putting my cat down here was the kindest experience it could have been. The entire staff were extremely respectful and communicative during every part of the process. They even gave me a plaque with her pawprints imprinted in it as well as a paper with her ink prints. I don't know that Good Grounds is the best option in an emergency situation, but I do think that for more straightforward, non-emergent issues it would be a decent vet choice.

I have been going here for 7+ years. Dr. Lachhar is great and so is vet tech Connie. Judy is a…read moregroomer that offers services here. I have used her many times, she does a great job. I've fixed my cat here and done several standard exams both cat and dog. Prices are OK, seemed reasonable to me. Dr. Lachhar is funny and caring. Connie is hardworking. I always felt my animals were safe in their hands. Overall, I would recommend this vet clinic. However, there was a substitute vet there during my last visit, Daniel E. Grayson, DVM who was very unprofessional. I would be careful of him and would not recommend him. He was not nice to the staff, me, and my cat. He seemed out of his league--he made Connie read the chart because he couldn't figure it out. He told her "you tell me what shots the cat needs" (it was concerning to me that a Doctor of Veterinary Medicine could not read a simple chart. I saw the chart, it wasn't hard to figure out when my cat last got her shots), he was irritated and pompous, he was extremely rude to me for no reason, and he didn't seem to know where the vaccines were in the office (I get he was substituting but take a moment to gather your bearings before seeing clients, you're supposed to be a professional). He just didn't give me the impression he knew what he was doing. He examined my cat strangely, he pulled her neck up and tight all the way back to look at her teeth in a way I've never seen (worried me) and she looked very uncomfortable, he combed her hair hard pulling it out, and he went overboard on fat shaming her (I'll admit she is chubby but not obese, she's working on it and she's very furry). But he was really overly rude about it. He talked down to me the whole time. Most importantly, I had to leave abruptly before my cat got shots and blood work because my cat was so uncomfortable with him and he wouldn't let me comfort her (swatted my hand away from my cat when I tried to comfort her and lectured me about liability if I got bit, which was silly of him because I am a lawyer. Not to mention I know my cat much better than him). He was incredibly rude to me throughout the visit and he gave me bad vibes. I researched him and found he wrote an article about animal cloning--very strange in my opinion. It was about the benefits of saving your pet's DNA so you could later clone it. I won't go back after this encounter, even if he was a substitute it makes me question why he was allowed to come into the practice in the first place. He was very obviously highly unprofessional and not a nice person. Disappointed in the ending here after all these years, still have so much good stuff to stay about Dr. Lachhar and Connie, but moving on.

We recently adopted a cat from the shelter, we ended up in this "hospital" by default because it…read morewas close to home. The staff and the Doctor seem nice BUT he barely looked at our cat and just injected him with something and gave us medications. However, he never really took the time to explain to us what else we could do to avoid any problems or how to address current issues like how to handle our pet's obvious wounds. Suddenly we end up getting texts and calls for appointments we did not agree with. We took the bait and went for the 2nd time, but the issues were still not addressed. We finally realized that their "friendliness" is not really part of their good customer service. This experience is very disappointing for us first-time "furry parents." We are now seeing a different Veterinary Doctor who is more willing to explain what is going on with our "baby" and tell us how to prevent any future problems. We are even able to ask (a lot) of questions about how to take care of our baby. This is a better doctor than him.

Dr. Heller and staff are great. I trust Dr.Heller with our fur babies, hes patient with my concerns…read moreand makes sure we understand the treatment our pups may need and always asks us if we have any questions. He also has a 2nd office in Riverhead off old country rd rte 58.

Took my dog in for emergency end of life care this Sunday afternoon. Very thankful they were open…read more They were very calm and warm hearted when explaining the procedure and after care with us. They take care of the remains and walk you through the choice of private or group cremation and do a clay paw print memorial token for you. Big exam rooms and let us have plenty of time and space to grieve privately. Everyone here was very informative and empathetic and I am forever grateful for the staff making this experience as peaceful as possible. Dr Heller made us feel very confident we were making the right decision.

Great experience so far. Very professional. Great staff. Reasonably priced. Great follow up…read more My dog is always happy to visit the office :)).

I had a handicapped dog that first saw Twinkie. Dr. G in Speonke Until her last days we went to…read moresee Dr. G and staff in Ridge for acupuncture and laser and all the staff made Twinkie in last her last days

My family has been seeing Dr Wen and Dr Johnson for years. They seem to cautious when they need to…read morebe and never alarmists. They try to use an array of alternatives medicines/procedures like acupuncture and herbal remedies oftentimes. She is very patient with my two dogs, one of which can be a bit to handle. While in the room, we never felt rushed. I am very happy with the office and scheduling. She offers weekend hours which is amazing for my schedule. It is also fairly easy to get in on short notice, for example I called on a Wednesday and had both of my dogs seen for an appointment that upcoming Sunday. We drive about 35 minutes every time we go here and it is well worth it.

Dr. Johnston is one of the best avian veterinarians I have ever encountered. Very thorough exams…read moreand results. Thank you Hampton Vet!