I called to ask about cost of OEM glass repair and camera calibration-- to my surprise they spoke…read morewith the tech and advised I should first try making sure the windshield is fully defrosted/defogged as that is the most common issue for my car/model! A no-cost solution as first recommendation? 5 stars for integrity.

Fantastic, prompt service and very professional - would absolutely recommend to anyone needing auto…read moreglass services.

Had them remove tint that came with my car…read more Reasonable price, nice people and easy. If I add tint back or need a wrap, I know where I am going.

Great communication. Great price. Will come for my other cars. The guys are easy to deal with and…read morevery responsive.

I waited a long time at the dealership to get a windshield replaced in my Honda Accord. But boy…read moreit was worth it. the serviceman was excellent. When I asked him if I could watch, he said sure why not. We ended up talking thru the whole process. I found out he owns a Honda also so I just knew he would be doing his best job. So thank you to (Nefty) For the amazing clear windshield and the excellent care you took repairing my car. V Williams

Similar to other reviews, this company NEVER SHOWED. NEVER CALLED to let me know that they were not…read moreshowing. do not do business with them. go somewhere/anywhere else. I called the company in the middle of the day to confirm since i had not heard from them. I was told repeatedly that they would arrive. When it was nearing the end of the service window and the end of the day and they still had not shown I called once more, at which point they finally told me that they had been waiting for the part to show up and that maybe it was backordered, but they didnt know when it would arrive. I had to prompt the customer service person to reschedule the repair despite there being no chance of the repair happening in the limited time remaining in the day. laughably bad customer service. avoid at all costs and save your time and money

Came here solely because of their reputation and was not disappointed. I chose the highest option…read moreon all side windows plus rear windshield and waited in the lobby for installation. Took about an hour which, in my experience, is quick. If any issues arise during the drying/curing process I will update this review. If it never gets updated then it came out perfect.

I have been a loyal customer for 30 years. They do an amazing job and very fair pricing. Staff is…read moreexcellent to work with and take pride in their work

Stay away they are a fraud. They put after market windshields even though they say they put the…read moreauthentic. Their staff is rude and not helping at all.

My experience with Glass America could not have been worse…read more In August, my front passenger window shattered. It was probably due to the car sitting through a heat wave with the windows rolled up. My insurance agent called Glass America. The first technician replaced the window in such a way that the glass rubbed against the window frame as it closed. As a result, it trips the safety mechanism and the window automatically rolls down. This happens 100% of the time and the technician had to know the problem existed before he left. Instead, he just left and I did not discover the problem until after he was gone. My instinct was to take the car to the dealership. They tried resetting the software, but that didn't fix it. That's when they determined that the glass was rubbing as it went up. They also indicated that the technician had failed to clean out all the broken glass inside the door and that they had done that for me. I called Glass America back and they agreed to send out a second technician. That second technician confirmed the rubbing, said that they would replace the window a second time and I would be called in one or two days to set an appointment. That never happened. Two weeks later I called them again and scheduled a third technician to replace the window. The third technician replaced the window, but could not resolve the problem. He said that customer service would call me in a day or two to figure out "next steps." That didn't happen. In addition, the door handle on the inside seemed loose and we could not longer open the passenger door from the inside. At this point, I went back to the dealership. They fixed the door handle. The glass technician had disconnected the cable and had not reconnected it. Further, they reported that the glass technician had torn the liner inside the door. So, I escalated it back to my insurance agent. He escalated it at Glass America and a customer service person called me right back. She indicated that they would send out another technician. I said that I didn't want them touching my car again because every time they made things worse. I wanted the dealership to fix it and for Glass America to foot the bill. This was on a Friday. She said that she did not have authority to agree to that, but her boss would call me on Monday. That was a month ago. Needless to say, I never got a call. So now I'm screwed. I'm facing a series of replacements by the dealership in my passenger door until they identify and fix the problem. It could result in a replacement of the entire door. That would probably exceed $1000.

I came in to Safelite AutoGlass in Peabody looking for an appointment on Saturday 3/7/26 at 4:20pm…read more They didn't look busy, so I stopped in to see if they had time to fix a tiny, minor crack in my windshield. I waited to see anyone for about 5 minutes, before I went in to the office and no one was there. I saw in the garage that it was empty. I returned to my car to look for an available appointment online, since it is such a tiny crack, it should be a quick fix, right? A tall man came out and asked what I needed, I said I was looking for an appointment for a tiny crack to be fixed. He said they didn't have any appointments available (even though they closed 40 minutes later), and didn't ask to see what it looked like. Just "too busy," with their empty garage. I think they just wanted to leave early. I don't recommend this location. I had much better luck & customer service in Beverly, and it only took 10 minutes to fix. Also, I called Safelite 4 times before being able to be connected to a centralized call center person, who then tried to connect me to this location 3 times herself. They have no receptionists at any locations, and Safelite should make it possible to contact local locations through one of their phone options.

They are excellent all around great experience! All the…read moreTech were great !! They were all neat and clean super friendly !!

Ocean Glass replaced my car windshield. They replaced a piece of trim incorrectly - the first time…read moreI hit 60 mph, that piece of trim blew off of my car. They are not replacing the missing piece of my car - all I get is delays without them taking any action.

Granite State Glass in Hudson, NH is the best glass shop in America!…read more I've lost count of the number of windshields that they've replaced in our cars. Each time, each windshield that they've replaced, has been a masterpiece. Their work is precise, flawless. Interacting with Kenny, the Hudson store manager, is a pleasure. Kenny is a consummate professional. I cringe when i think of our prior experiences with Safelite Auto Glass. STAY AWAY from Safelite Auto Glass, they are awful! ON THE OTHER HAND, Granite State Glass is spectacular.

I always try to do my research. I live in Burlington MA but made the trip because of their ratings…read more Had my windshield replaced about a month ago and no issues. Everyone that I dealt with was courteous and nice. What they quoted is what I paid (veterans discount). No additional charges for clips, moldings, etc.

Tiny Works is owned by a former team member of Tint King out of Billerica. He actually gets…read moresupplies and plotters from Brian who is the owner up there. He was able to get me in the same day and showed up to the shop right on time. They have a waiting room that is closed off from the working area. In this area they have a tv with Comcast to distract you from that you are there. The work was impressive and the shop was super clean. Would totally use again without a hesitation.

Dylan made quick work of removing my old bubbled mess of a back windshield tint installed by…read moresomeone else and replacing with the LLumar Formula One Pinnacle film. My back windshield went from barely being able to see out of it to a crystal clear view. I also love that they stand behind their workmanship / the product in case it has a problem in the future. They were very accommodating for scheduling and easy to work with.

I was referred to Dan by the Main Street Auto guys out in Clinton, who run the MA Miata Club…read more He didn't disappoint, and did a great job repairing multiple panels on the body of my car, including uncovering some longstanding issues from a repair from a less reputable establishment and giving me some photos to try to use for evidence. In addition, he cleared up some sap issues on paint unrelated to the body damage that I thought I'd never get out. Don't hesitate to bring your car into his shop, it's a little off the beaten path but worth the trip.

Dan's Auto Body went above and beyond on servicing my vehicle. Went in for some cosmetics; window…read moretinting and caliper painting. Went to pick up the vehicle and not only did the new tint and brakes look great, the vehicle was fully detailed inside and out. Looked better than when I took off the dealers lot. Great business run by an even better guy, Dan and his family are first class!